Clovia.com Complaints & Reviews

My order number is #5292494
We had ordered undergarments in the offer 4 @799, two of which when dipped in plain water had a color defect. Images were clicked and sent to the concerned email id of clovia within a day. There was no response from their side. I called them repeatedly and they kept on asking for 24-48 hours each time.
It's been almost a week now since i have raised the concern.
The return request too has...

Its very unfortunate to tell that repeatedly i have contacted customer service on phone and email regarding this issue. Yet i have not get any response.
09-sep-2019 itself order has been delivered at 10:00pm in chennai as updated in tracker.

But i have not received yet. Without my confirmation how can you deliver the product to some other person.
I have asked details of the receiver. That also you are not sharing.br...

Trying to add address interface asking to select address type but there are no options to select, without this doesn't allow to order. This is so annoying worst experience.
Many doubts about your products. Some say your products are being worn out within a month in the rewiews. If products turn out wrong with me also will you replace those for me is there any guarantee available on your products....

I had ordered a few items on clovia and i received the order on tym. But i needed to exchange one item and i had requested an exchange for the same on 23rd of august 2019.

On 27th august 2019, the item was taken by delhivery company for exchange and after that on their website the shipment shows delivered to seller but no response have been made from clovia team. It's been a few days now.

Kindkt do look into...

I have ordered 3 bras @ 999. I successfully received the same within 3 days. But i found that one of that bra isn't my size so i returned it and ordered another one. But i didn't get any updates. Whether u received the packet i have returned or whether my new order was on transit. Kindly reply for this. I am a satisfied customer of yours.

Regards
Adv. Gopika sanal...

I have placed an order of 4 bras and paid rs839 via paytm..amount is deducted from my account but I didn't receive order confirmation or any detail..plz help...will I get the order confirmation shortly otherwise refund of money will be appreciated.my first experience with Clovis is very bad...plz reply quickly and resolve the matter as soon as possible.....

I have ordered for 4 bras and combo shape wear from clovia app and done payment through net banking, the amount has been deducted from my account but my order details is not yet confirmed by the clovia partner. Kindly help me in getting my order or refund my money.
Amount has been deducted from my account kindly look into the issue asap.

Regards,
Rajeshree...

Iteam is damged in not worky but my item is long time is delevry in but not comny is responbilty to compny is my rosdr is retrn to product but so welbee
iteam very defclti and working not but so prodcut is retrn i did kinly my ordsr is campny so very ggod is not procut efect so but kindlyis prodcut retrn to campny and recvest is my ordar is producut retrn...

Hi,
I have ordered stuff of worth 1600 with order ID 4235558 which is delivered on Feb 24. I have placed return for 3 items on March 5( before 15 days). Usually there is a technical issue for this app. Whenever we click on return/replacement it will throw error as attached. So I opened the link separately and returned items. A message got displayed that agent will be collecting in 4 days. Till today no agent has come. I have dropped...

Hello
I am Silvia Samuel from Banswara Rajasthan. I could not be able to access Clovia page . Page is been shown as attacker has accessed your account . Please do something please. I have enclosed a picture of that Clovia page which is been showing to me. I want to know if it is hacked what can be done for this. Please check the picture I am enclosing with the complaint.
My email ID is [protected]@gmail.com
Please...

I have placed an order for rs.1198. I paid through online via google pay, the amount has been deducted from my account but haven't received order confirmation message or mail from clovia. Unable to find order details in my order section. Wanted to know whether the order is placed or not. If order is not placed will the deducted amount will be refunded to my account? Please respond asap......

I have placed an order on 11th December at 7 pm. My order number is 3948322 . It's more than a day but my order has not been dispatched yet. When I have checked my order status it's showing that your order is on hold.

This is very very ridiculous. At the time of ordering it was showing that the product will be delivered in 3-4 days but now it's showing that order is on hold. I don't know what does it means?

This...

I have placed an order in clovia app for 759rs. I paid through online via netbanking, the amount has been deducted from the account but haven't received order confirmation msg or mail from clovia. Unable to find the order details in my order section. Wanted to know whether the order is placed or not. If order is not placed will the deducted amount will be refunded to my account? Please respond asap....

Clovia is a big fraud.. Be aware.

They ask to return the package and by mistake if the customer returns the free gift means you will not receive the free gift. They damn care for existing customers.. Let's be aware of this brand. There are many similar shopping website better than Clovia who offer products at a better price and care for the customers...

I had ordered clovia product online and also visited to sarojni nagar store, where the girl told me there are limited products available on store when I told her that there are many option on online she told me that are not original, so not to buy. I had also complaint for the same but nothing has been done yet.

When I requested for return the online order, they have not responded to me for 8-9 days However, the normal timing...

Had placed a prepaid order on this website. They are unable to deliver my product and updating absolutely false update "door found closed, delivery attempt failed". Have received 3 couriers from other companies on september days. I need my money to be refunded. Their is no response on same from their customer care team when contacted on email.

Rgds
Dwipa shah
[protected]...

My order no. Is 3169763. I ordered for 4 bras. I received a mail that product is delivered but i haven't received it. I sent mails and called the company but not getting satisfactory response. Everytime i call them, i get the same response that issue will be resolved in next 24-48 hours. They haven't responded to my e - mail sent on 16/05/2018 and 24/05/2018. I want my money back as the customer service is not up to the mark. Order was placed...

I placed an order for 4 + 1 bras and when I received 2 items were not fitting... I replaced 2 items and submitted the entire box of of 5 bras back ... in return I received only the 2 returned bras... I tried calling customer care but there want any responses ... I even sent a complain via mail and still no response... if they still fail to respond to me I will file a complain in the consumer forum and put the company in trouble... this is...

I have placed a order of 949 rupees of two padded bras. Payment is done through paytm and my i have received pay slip of paytm. But there is no confirmation of order by clovia and also my cart is still waiting for me to order it again though i have already made payment of it. My order number is clovia order #[protected]
Please let me know about my order because i want this order get delivered before 29th december. Thanks...

I was supposed to receive my order today and i have received a text saying it has been delivered. I had no calls from any delivery person today and you people don't work after 7 and tommorow is a sunday. This is ridiculous and absolutey a pathetic customer service i have received. I had orders before and it has never been a problem but this time it is #. It's prepaid. I placed the order and got a message that this time i will get...