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Clovia.com Complaints & Reviews

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Last updated Feb 5, 2024
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Clovia.com reviews & complaints page 11

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1
123@Kamini
from Chennai, Tamil Nadu
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order delivered but not received

Its very unfortunate to tell that repeatedly i have contacted customer service on phone and email regarding this issue. Yet i have not get any response.
09-sep-2019 itself order has been delivered at 10:00pm in chennai as updated in tracker.

But i have not received yet. Without my confirmation how can you deliver the product to some other person.
I have asked details of the receiver. That also you are not sharing.br...
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S
Sirisha. Kristen
from Mumbai, Maharashtra
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unable to fill address to place order

Trying to add address interface asking to select address type but there are no options to select, without this doesn't allow to order. This is so annoying worst experience.
Many doubts about your products. Some say your products are being worn out within a month in the rewiews. If products turn out wrong with me also will you replace those for me is there any guarantee available on your products....
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B
Brighty Marina
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exchange of item not done

Address:Dakshina Kannada, Karnataka, 575018

I had ordered a few items on clovia and i received the order on tym. But i needed to exchange one item and i had requested an exchange for the same on 23rd of august 2019.

On 27th august 2019, the item was taken by delhivery company for exchange and after that on their website the shipment shows delivered to seller but no response have been made from clovia team. It's been a few days now.

Kindkt do look into...
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A
Adv Gopika Sanal
from Mumbai, Maharashtra
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about a hold on product

I have ordered 3 bras @ 999. I successfully received the same within 3 days. But i found that one of that bra isn't my size so i returned it and ordered another one. But i didn't get any updates. Whether u received the packet i have returned or whether my new order was on transit. Kindly reply for this. I am a satisfied customer of yours.

Regards
Adv. Gopika sanal...
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D
dhritismita boruah
from Mumbai, Maharashtra
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order

Address:Kahilipara Road, House No 10, Kamrup Metropolitan, Assam, 781019

I have placed an order of 4 bras and paid rs839 via paytm..amount is deducted from my account but I didn't receive order confirmation or any detail..plz help...will I get the order confirmation shortly otherwise refund of money will be appreciated.my first experience with Clovis is very bad...plz reply quickly and resolve the matter as soon as possible.....
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Address:Thane, Maharashtra, 400612

I have ordered for 4 bras and combo shape wear from clovia app and done payment through net banking, the amount has been deducted from my account but my order details is not yet confirmed by the clovia partner. Kindly help me in getting my order or refund my money.
Amount has been deducted from my account kindly look into the issue asap.

Regards,
Rajeshree...
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G
GOSWAMI PURIBAPU
from Valsad, Gujarat
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item is returned

Address:5A, LB Lane, SJ Press, Kolkata - 700002, Kolkata, West Bengal, RICB5973

Iteam is damged in not worky but my item is long time is delevry in but not comny is responbilty to compny is my rosdr is retrn to product but so welbee
iteam very defclti and working not but so prodcut is retrn i did kinly my ordsr is campny so very ggod is not procut efect so but kindlyis prodcut retrn to campny and recvest is my ordar is producut retrn...
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V
Vasudha Narasipuram
from Amalapuram, Andhra Pradesh
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I'm complaining about poor return service

Address:Visakhapatnam, Andhra Pradesh, 530032

Hi,
I have ordered stuff of worth 1600 with order ID 4235558 which is delivered on Feb 24. I have placed return for 3 items on March 5( before 15 days). Usually there is a technical issue for this app. Whenever we click on return/replacement it will throw error as attached. So I opened the link separately and returned items. A message got displayed that agent will be collecting in 4 days. Till today no agent has come. I have dropped...
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S
from Jaipur, Rajasthan
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clovia page is not accessed

Address:1-i-5 housing board colony,near old water tank ,opposite to community Hall, Banswara Rajasthan, Banswara, Rajasthan, 327001

Hello
I am Silvia Samuel from Banswara Rajasthan. I could not be able to access Clovia page . Page is been shown as attacker has accessed your account . Please do something please. I have enclosed a picture of that Clovia page which is been showing to me. I want to know if it is hacked what can be done for this. Please check the picture I am enclosing with the complaint.
My email ID is [protected]@gmail.com
Please...
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Website:www.clovia.com

I have placed an order for rs.1198. I paid through online via google pay, the amount has been deducted from my account but haven't received order confirmation message or mail from clovia. Unable to find order details in my order section. Wanted to know whether the order is placed or not. If order is not placed will the deducted amount will be refunded to my account? Please respond asap......
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M
Mrrinal Dev
from Patna, Bihar
Jun 17, 2021
This thread was updated on Jun 17, 2021
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order not dispatched yet

I have placed an order on 11th December at 7 pm. My order number is 3948322 . It's more than a day but my order has not been dispatched yet. When I have checked my order status it's showing that your order is on hold.

This is very very ridiculous. At the time of ordering it was showing that the product will be delivered in 3-4 days but now it's showing that order is on hold. I don't know what does it means?

This...
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P
Pavi_c7
from Bengaluru, Karnataka
Jul 4, 2022
This thread was updated on Jul 4, 2022
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clovia.com not received order confirmation even after i have done my payment online

I have placed an order in clovia app for 759rs. I paid through online via netbanking, the amount has been deducted from the account but haven't received order confirmation msg or mail from clovia. Unable to find the order details in my order section. Wanted to know whether the order is placed or not. If order is not placed will the deducted amount will be refunded to my account? Please respond asap....
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H
Homesh Pandya
from Ahmedabad, Gujarat
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gifts cannot be redelivered

Website:www.clovia.com

Clovia is a big fraud.. Be aware.

They ask to return the package and by mistake if the customer returns the free gift means you will not receive the free gift. They damn care for existing customers.. Let's be aware of this brand. There are many similar shopping website better than Clovia who offer products at a better price and care for the customers...
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K
kalpana saroha
from Delhi, Delhi
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store sales girl advised not to buy online clovia product

Address:New Delhi, Delhi, 110071
Website:Store and website

I had ordered clovia product online and also visited to sarojni nagar store, where the girl told me there are limited products available on store when I told her that there are many option on online she told me that are not original, so not to buy. I had also complaint for the same but nothing has been done yet.

When I requested for return the online order, they have not responded to me for 8-9 days However, the normal timing...
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D
dwipa.shah
from Delhi, Delhi
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3285367

Address:Thane, Maharashtra, 400601
Website:Clovia.com

Had placed a prepaid order on this website. They are unable to deliver my product and updating absolutely false update "door found closed, delivery attempt failed". Have received 3 couriers from other companies on september days. I need my money to be refunded. Their is no response on same from their customer care team when contacted on email.

Rgds
Dwipa shah
[protected]...
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S
SandyT
from Ahmedabad, Gujarat
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product not delivered

Address:Allahabad, Uttar Pradesh, 211006

My order no. Is 3169763. I ordered for 4 bras. I received a mail that product is delivered but i haven't received it. I sent mails and called the company but not getting satisfactory response. Everytime i call them, i get the same response that issue will be resolved in next 24-48 hours. They haven't responded to my e - mail sent on 16/05/2018 and 24/05/2018. I want my money back as the customer service is not up to the mark. Order was placed...
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J
Jerrell
from Panaji, Goa
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poor service and quality of product

Address:403526
Website:Clovia

I placed an order for 4 + 1 bras and when I received 2 items were not fitting... I replaced 2 items and submitted the entire box of of 5 bras back ... in return I received only the 2 returned bras... I tried calling customer care but there want any responses ... I even sent a complain via mail and still no response... if they still fail to respond to me I will file a complain in the consumer forum and put the company in trouble... this is...
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K
Kriti Mathur
from Vadodara, Gujarat
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not received order confirmation even after i have done my payment online

Address:Jaipur, Rajasthan, 302017

I have placed a order of 949 rupees of two padded bras. Payment is done through paytm and my i have received pay slip of paytm. But there is no confirmation of order by clovia and also my cart is still waiting for me to order it again though i have already made payment of it. My order number is clovia order #[protected]
Please let me know about my order because i want this order get delivered before 29th december. Thanks...
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T
Tamanna Katiyar
from Noida, Uttar Pradesh
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order undelivered

I was supposed to receive my order today and i have received a text saying it has been delivered. I had no calls from any delivery person today and you people don't work after 7 and tommorow is a sunday. This is ridiculous and absolutey a pathetic customer service i have received. I had orders before and it has never been a problem but this time it is #. It's prepaid. I placed the order and got a message that this time i will get...
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R
Reeni Dcruz
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delivery issue

Address:Ernakulam, Kerala, 682035

Hi team,

Please be informed that the address mentioned in the invoice is incorrect it shows two address clubbed together. The post code as per the address is correct and when we checked with the courier people they said they are unable to deliver the order in the below
Address. They said they are going to return the product back to you.

Could you please re-send the product to the below address or provide...
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