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Clovia.com Complaints & Reviews

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Last updated Feb 5, 2024
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Clovia.com reviews & complaints page 3

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J
jasneet222
from Jalandhar, Punjab
Jul 14, 2022
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Order incomplete

Address:14b first floor,Decent home,Sector 117,pin 130407

Hello, I already complain about recieved incomplete order, 8 items ordered form my side like four panties, one set red top and trouser, one black trouser but recieved in order only four panties and one yellow long top, yellow long top is not ordered by me, plz send my complete order correct items which are in my order list, bez I paid full amount...
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Pankaj Maurya✅
Jul 12, 2022
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Refund Not received

Website:www.clovia.com

My order no: 12280493. I have to return the product but they don't have a pickup in my location so I have sent the order through India post EE[protected]IN to the given address by Clovia. The product is already received by the company on 17 June .. till now I have not received my refund. contacted customer care many times they say .. we will check the order in our warehouse and contact you soon....
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shraddha.karamchandani
from Pune, Maharashtra
Jul 11, 2022
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Not refunding my money

I returned few items back to clovia and they are not refunding my money. It is a scam...
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R
Razjay
from Bahula, West Bengal
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Transaction successful but order not placed

I am Jay ordered rs 2116 product fro clovia and paid through Amazon pay wallet Transaction successful but order not placed at Clovia Transaction Id is P[protected]
Payment Date Thursday, 07 July, 2022 20:12:32 PM IST
My registered email on clovia is [protected]@gmail.com
Mob. [protected]
Please refund my money...
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A
Aaanchaljain
from Rohtak, Haryana
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Payment deducted but order not placed

I have ordered some producta amounting 1125. Payment been deducted from amount but order not placed and still products are showing in cart.
Please check and refund amount to my concerned account or place the order...
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S
sudeepthi reddy
Jul 3, 2022
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I returned my products, but money is not refunded

I returned my products as the quality is not good from such big clovia company, and it been three months, since i returned my products. Day by day since from 3 months i am calling but people are telling that to wait that the issue is been escalated.
Since from three they could not able solve Such an silky issue.i didnt expect this from clovia, worst company, bad company, fraud company.thry were not upto the mark to solve to give the...
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Sathish.kumar92
from chennai, Tamil Nadu
Jul 2, 2022
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Amount debited but order is not placed

I had ordered on 26th june 2022 but the amount was debited but still not showing in order list.

My mail id is [protected]@gmail.com

I need my money back. I am trying to call customer service but they are not available now plz help me in this....
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D
Dinky Mewara
Jun 28, 2022
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Money deducted twice but no order placed

Website:clovia.com

My money deducted twice from my account and yet not order is confirmed and no one is responding to my problems...
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Address:PURPLE PANDA FASHIONS PRIVATE LIMITED 109-B, Plot No. 18, Rajendra Jaina Tower Wazirpur Commercial Complex, WPIA, New Delhi-110 052 CIN: U52100DL2012P

Why is this company, CLOVIA not returning the customers money ?...
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J
Jaid1691
from Ahmedabad, Gujarat
Jun 23, 2022
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Unable to remove my contact information

Dear Team,

I would like to remove my contact details from your list. I no longer want to associate with you....
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J
Jayashri Maharana
Jun 23, 2022
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Non - delivery of the product and no refund of money

The products were ordered on 4th of June and it hasn't reached to the destination till date. The customer care person said the delivery pincode was not deliverable so the product is sent back to the warehouse. I don't think this should be done without prior information because the product cannot be tracked properly. Also, when asked about refund, they said, it was already sent to the concerned account which is yet another false statement....
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J
jerinjames
Jun 20, 2022
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Company not refunding inspite of receiving items

Address:PURPLE PANDA FASHIONS PRIVATE LIMITED 109-B, Plot No. 18, Rajendra Jaina Tower Wazirpur Commercial Complex, WPIA, New Delhi-110 052

I placed 2 orders on April 8th, 2022. (Total item value ~4200)
- Order #1 had 9 items
- Order #2 had 4 items
On April 20th, I returned Order #1 (9 items) and order #2(2 items).
Since there was no pickup service provided, I couriered the items (paid 700rs - via DTDC. I paid for secure courier since i had heard of clovia's item mishandling earlier too).
Item is received at warehouse a couple of days later...
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R
Ramesh Sheelam
Jun 18, 2022
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Unable to exchange the products

ORDER NO. 12294284
ORDER NO. 12294303

Requested return on 6th Jun… still pickup not happened… It’s been 12 days

Calling customer care every day, done follow up every single day… but got same answer from them… allow us some time to resolve… Pathetic service and very unprofessional to not provide any support or solution after complaining....
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D
deepali khurana
Jun 11, 2022
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Missing product

Address:D Block Kashiram

My order number is 12303604
Maine 4 product order kiya tha jisma se mujhe 1 product mila hai or mere 3 product mising hai jiska koi response nahi mil raha hai.jo product mising hai unn 3 product code neecha lekha hai
SKU:LS0410D08
SKU:LS0410P22
SKU:LS0521P13...
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S
Singh Ekta
from Begusarai, Bihar
Jun 3, 2022
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I m not able to return my order

I have ordered a gym tights nd I got my parcel on 28 th may but it's not fit perfectly after that I raised for return but I m not able to do further although product is returnable nd exchangeable.
Order no 12149029...
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B
Binal bhatt
May 31, 2022
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Order No.12139622

Had the worst experience buying clothes from this site. It was very disappointing that they did not even try to resolve the issue even after complaining. Pathetic service and very unprofessional to not provide any support or solution after complaining.

till date not received my order....
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J
Jackrose123
May 28, 2022
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Clovia order

Hello Team,
I've ordered a product on 15th May and got it on 20th May within 5 days. But due to size issue i've requested for replacement on the same day i.e. 20th May. You've scheduled my pick up on the next day and i got a message aswell that my pick up will be done on that day with your shadowfax agent contact number. He never called me but i called him several times and every time he said yes ma'am coming but he neither came nor...
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T
trivstrivs
from Dewas, Madhya Pradesh
May 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not placed.

The money has been deducted from my credit card but order was not placed. I connected with Clovia's consumer care number and they said due to technical glitch they cannot confirm the payment and asked me to wait for 24 hours.
There is no response for the mail I sent. My question is -
1. If I have received the confirmation from your payment gateway partner and money has been deducted from my card, which I had already sent as...
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S
Suprabha Behera
Apr 16, 2022
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Refund issue

This is regarding product ID 9755666.
Neither refund amount is reflected in clovia account nor bank account. Where is it gone?

I request to clovia to show the proofs of transferring the amount from clovia to bank account.

Hope the issue will be resolved as soon as possible.

Thanks...
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A
Adyashree Ray
Mar 30, 2022
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Product Delivery Delay

Since 26th March it showed Out for delivery and I got a text message. Then at the end of the day I am getting a text message that "Customer wants the delivery in future".
This happend on 26th, 27th and 28th March. Neither the delivery guy called me nor I told him to postpone the delivery date.
Even after raising complaints from 26th March its not resolved yet.....
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