Clovia.com Complaints & Reviews

On 10th of June i have cancelled a order in clovia for which they mailed me that I will receive the refund with in 15-20 working days. Till now I have not received the refund amount. I have contacted customer care they told me send me my bank statement so that they can be assured of the refund amount not received. I sent them the statement. But they did not refund the amount. Again I sent them mail to take an update on the refund, they again...

Hello, I already complain about recieved incomplete order, 8 items ordered form my side like four panties, one set red top and trouser, one black trouser but recieved in order only four panties and one yellow long top, yellow long top is not ordered by me, plz send my complete order correct items which are in my order list, bez I paid full amount...

My order no: 12280493. I have to return the product but they don't have a pickup in my location so I have sent the order through India post EE[protected]IN to the given address by Clovia. The product is already received by the company on 17 June .. till now I have not received my refund. contacted customer care many times they say .. we will check the order in our warehouse and contact you soon....

I returned few items back to clovia and they are not refunding my money. It is a scam...

I am Jay ordered rs 2116 product fro clovia and paid through Amazon pay wallet Transaction successful but order not placed at Clovia Transaction Id is P[protected]
Payment Date Thursday, 07 July, 2022 20:12:32 PM IST
My registered email on clovia is [protected]@gmail.com
Mob. [protected]
Please refund my money...

I have ordered some producta amounting 1125. Payment been deducted from amount but order not placed and still products are showing in cart.
Please check and refund amount to my concerned account or place the order...

I returned my products as the quality is not good from such big clovia company, and it been three months, since i returned my products. Day by day since from 3 months i am calling but people are telling that to wait that the issue is been escalated.
Since from three they could not able solve Such an silky issue.i didnt expect this from clovia, worst company, bad company, fraud company.thry were not upto the mark to solve to give the...

I had ordered on 26th june 2022 but the amount was debited but still not showing in order list.

My mail id is [protected]@gmail.com

I need my money back. I am trying to call customer service but they are not available now plz help me in this....

My money deducted twice from my account and yet not order is confirmed and no one is responding to my problems...

Why is this company, CLOVIA not returning the customers money ?...

Dear Team,

I would like to remove my contact details from your list. I no longer want to associate with you....

The products were ordered on 4th of June and it hasn't reached to the destination till date. The customer care person said the delivery pincode was not deliverable so the product is sent back to the warehouse. I don't think this should be done without prior information because the product cannot be tracked properly. Also, when asked about refund, they said, it was already sent to the concerned account which is yet another false statement....

I placed 2 orders on April 8th, 2022. (Total item value ~4200)
- Order #1 had 9 items
- Order #2 had 4 items
On April 20th, I returned Order #1 (9 items) and order #2(2 items).
Since there was no pickup service provided, I couriered the items (paid 700rs - via DTDC. I paid for secure courier since i had heard of clovia's item mishandling earlier too).
Item is received at warehouse a couple of days later...

ORDER NO. 12294284
ORDER NO. 12294303

Requested return on 6th Jun… still pickup not happened… It’s been 12 days

Calling customer care every day, done follow up every single day… but got same answer from them… allow us some time to resolve… Pathetic service and very unprofessional to not provide any support or solution after complaining....

My order number is 12303604
Maine 4 product order kiya tha jisma se mujhe 1 product mila hai or mere 3 product mising hai jiska koi response nahi mil raha hai.jo product mising hai unn 3 product code neecha lekha hai
SKU:LS0410D08
SKU:LS0410P22
SKU:LS0521P13...

I have ordered a gym tights nd I got my parcel on 28 th may but it's not fit perfectly after that I raised for return but I m not able to do further although product is returnable nd exchangeable.
Order no 12149029...

Had the worst experience buying clothes from this site. It was very disappointing that they did not even try to resolve the issue even after complaining. Pathetic service and very unprofessional to not provide any support or solution after complaining.

till date not received my order....

Hello Team,
I've ordered a product on 15th May and got it on 20th May within 5 days. But due to size issue i've requested for replacement on the same day i.e. 20th May. You've scheduled my pick up on the next day and i got a message aswell that my pick up will be done on that day with your shadowfax agent contact number. He never called me but i called him several times and every time he said yes ma'am coming but he neither came nor...

The money has been deducted from my credit card but order was not placed. I connected with Clovia's consumer care number and they said due to technical glitch they cannot confirm the payment and asked me to wait for 24 hours.
There is no response for the mail I sent. My question is -
1. If I have received the confirmation from your payment gateway partner and money has been deducted from my card, which I had already sent as...

This is regarding product ID 9755666.
Neither refund amount is reflected in clovia account nor bank account. Where is it gone?

I request to clovia to show the proofs of transferring the amount from clovia to bank account.

Hope the issue will be resolved as soon as possible.

Thanks...