Club Factory Complaints & Reviews

This is a complaint against a delivery boy whose name has been reflected as Nathaniel kharumnuid as per true caller service.He call me for delivery of my parcel but I couldn't pick up as I was busy.later after few minutes I tried to call him up but he didn't response then after a while his phone was switch off. Then after 20 minutes later he switch on his phone and when I ask him where he is at present he replied me that he had left the place. And again on questioning him that why didn't he call me back coz other delivery boy used to call twice or thrice if that call is not being answered at the first call instead he rudely replied me back that he had call me twice and if needed it is in his call log whereas I received only one Miss call from the delivery boy. When I told him that seeing the Miss call I have try to contact him but his phone was switch off he again replied in a harsh tone that he doesn't work under anybody and I should be thankful for him for bringing the parcel til my home which is again not true . This is not the first time that the same delivery boy behave rudely with me but I have face this kind of situation thrice. Therefore strict action should be taken against this person and not to sent him for dispatching my product.

I ordered an item in club factory but it cannot be canceled
Please do some necessary actions about that
Order id is SO[protected] i dont know what type of an app is this..
If somebody order unfortunately what should they do . I ordered the product but the product was not fare to me. So i want to cancel but there is no cancel option. So please do necessary actions for it.

I need to refund my money as my order number is so[protected]. The pair of shoes are not exactly what i ordered. And the size is too big. Not at all happy so need to refund my money back. I want the issue to resolve asap i ordered the other shoes and received totally wrong item.

This made me so disappointing so please i request to refund my money asap.

I have placed an order more than one week ago. "your clubfactory package with awb[protected] will be delieved today" this message is received on my cell on 17.08.2019, then on 18.08.2019 i received following message" delhivery: your shipment (Clubfactory surface) has been delivered. Please rate us on : https://cfb. delhivery.com/? Tid=upto6m0z and on clicking the link my order id is fo[protected] and the link is asking me to rate them. I have not received my order, kindly help.

I have not got my refund amount in my bank account i refunded on august 8 2019 i didn't receive it!
And i'm trying to call the customer care care they're least bothered to pick the call!
Worst behavior!!
If i am not getting any response from you
I'm going to file a complaints
During any purchases you'll send 100 message but now no response!
Do it immediately
Thanks

I have ordered a backpack costing 476 and i have paid online too on 12 august 2019 but it is not showing paid. The order is showing unfinished. The order number is so[protected] and my account id on club factory site is google_user_[protected]. The sbi online transaction reference number is[protected]igagucdpx2.
I request you to look into it.

Order no. So[protected]
I have ordered a product from clubfactory but the company has delivered a wrong product with very cheap quality. Now i'm required to bear the courier charge to return the product to get refund which is not fair at all. It was not my mistake that they have sent a wrong product to me. I want my money back without bearing courier charge. Even the company shoul be punished for doing this to all customers. I'm not going to buy anything from this company now onwards! Kindly help me on this.

Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so[protected], plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order, please accept this and try u understand my situation and please cancel my order

Respected sir/madam
I have ordered a bomber jacket on 10th august approx. Today it is 18th august and the product is still being stuck on custom clearance.
It showed me that it will take 2-3 business days. Agreed. But nearly 5 days crossed but no further details were provided. Please provide me updates on gmail. Quality product will be appreciated.

I order 2 products on 16 july 2019 payment already made by me. Custom clearance also done on 24 july order products expected on 3 august but now it's 17 august 2019 no any even msg from club factory why my product is delay complaint no are given but they never connect what's this done by club factory is this fraud company. Order no is amount 355 re.

I have ordered a mi ear phone... Details which has shown is the order was shipped not yet delivered till now... And my order was cancelled by club factory.. And gave a compensation of 70rs. It was valid only for the purchase of 700rs. Who needs this compensation. If a person can ready for the purchase of 700rs is the 70 rs is the huge amount of discount uh??? Who needs this compensation i need a money to be refunded which i have paid. Worst experience i had.

I ordered 4 beautiful golden colored rings for gift to my parents on 7th august. After 2 days the company message me that the delivery takes 2-3 business days to prepare your items. When i ordered the rings i paid payment through debit card. But i can't track my order, will you please solve this problem that i get first time, if you not eligible then please pay my money back.

I ordered for 3 watches. And received an wrong product. I applied for return. But the people in ecom service has not come to pickup. It has been 2 weeks. I am continuously calling and no actions still now. Club factory please change your service department. Now my refund is also getting late. And club factory service also not responding on this. Not taking call. If this is the situation. Its bad impression on club factory only. I will take further action

Pls cancel my order as it was ordered by mistake and the order number is so[protected] and pls help me n cancelling as i don't want it and the payment method is cash on delivery... Sorry for the trouble caused because of my mistake... But pls cancel it as there is no option n the app to cancel it. Ur products are good but right now i am not interested n buying it may be in future i will definitely buy ur product.

Highly inconvenience, the order is struck at custom clearance. One month i cant keep on waiting for the order. Have order for an occasion, what is the use if i get my order after the occasion is done. I find no point. Can u please let me know what is the status. I need it monday morning? But am 100% would not get it by then. Want to cancel the order. High time

My order number is so[protected] and is expected to deliver by 16th august but still not dispatched and not delivered to me. I am very regular purchaser from club factory. I hope you will soon resolve the late dispatch issue. The delivery boys are always lazy and late in our area. Better you opt for any other courier delivery services. Expecting a fast reply

I had ordered a product from club factory (Tracing id so[protected] on 12 jul, 2019. It is showing custom clearance from 17 jul. Today is 16 aug, 2019. I have not yet recieved it. Last sunday[protected] i received a message from club factory the product has been delivered. While checking with delhivery the courier service they say it is for custom clearance. And it was a guest order. Also i can't track my order. I already paid the money. What will i do..?

Club factory is fraud company. I ordered a hand watch on. 9 july 2019 but still i don't get my product. I have done online payment. And the customer service number doesn't give any response. As company can't give any response i am going to complain in indian consumer court about all this frauding. I request indian consumer court to take hard action on following matter. I'm so disappointed by clubfactory service.

My order number is so[protected]. I have ordered this on august 6th 2019. After that i have not received any information regarding the order. They have told that they will deliver it on august 13th. But no details or information regarding the order. I have send mail as a reply to the conformation mail. But no reply. I want to know where my order is and when is it possible to deliver to me.

Hi my name is sarita parmar i have bought a pair of sandles from clubfactory on 14 july 2019. I have done online payment but till now i have not reveived anything. There customer support never respond i also send mail to their [protected]@culbdactory.com but do not get any response. Kindly look into matter if they cannt deliver then refund my payment.