Club Factory Complaints & Reviews

My name is Gyan Vardhan, I placed an order on 11th of August having ORDER NUMBER: SO[protected].
At the evening I receive a message that the order is delivered but I didn't receive any.

Please look into it as call your customer care several times but after minutes no one reply and call disconnected.
i also attached the screeshot of call make to your customer care number....

Please cancel my order...I m so afraid and I am going to abroad coming after 6 Months please cancel the order I am requesting you a lot...cancel the order fast before it is shipped.
cancel it ...I am afraid because it will be shipped in few days so take a immediate reaction of canceling my order please cancel my order requesting club factory members a lot please CANCEL THE ORDER...

My order no.SO[protected] has not refunded my money of rs.279.27 in my bank account. It already took 15-20 days to transfermoney in my account. But still there is no amount refunded. I'm not satisfied with your order and now my money has also not transfer to my bank account. I'm not happy with your customer care also, i called them but they dont listen my complaint and put my call on hold....

I have ordered few items through club factory on 2nd august. I couldn't track my oder after 16th of august. The estimated delivery was in 20th august but i didn't received my order yet. The courier was found to be delhivery. Kindly go through the issue and do needful either to deliver my order or to refund the amount which i have already paid.
Thank you...

I am Anwar Shaikh. I have ordered Wireless Earphone on 30th July 2019. But still not received. Last on 2nd Aug it was showing Its in Custom Clearance, take 2-3 days to clear it. now almost 25days But No response and no update on portal. Please deliver my order or cancel it. They don't allow us to cancel. If this site is having lot of complaint. Why don't authority block this site. I mailed also but no response....

Dear Sir/Madam, I am Satyender working as a daily wage labourer at a food stall at IIT Madras campus for the past three years. I came to know about your web portal through which I have ordered a t shirt and it was too large and I returned it. My order no[protected]. it has been more than two months and I have not received the refund amount. Please can you do the needful. Since every paise that I earn counts, I sincerely and earnestly look...

I have given order to club factory on 04/08/2019, but till date my item is not received to me and also I can't racking my order. my order is conform and amount is already deducted from my account. I have so many time to conect by customer care number no one is replying and only casate is runing so ling time. This club factory is very bad service. I ahve also three time given mail to clubfactory customer mail also not single reply....

I m Rachana From Maharashtra. my order number is SO[protected] order date is 16/07/2019.order product is home sealing machine and hand press sealing machine I already paid rs.355/-my customs clearance date was 23 July but now at the 26/08/2019 nothing process done by club factory. no message and no information provided by the club factory give me my product or refund my money back. how irresponsible behavior of club factory please someone tells...

Hello, i am shubhangi chaudhary from himachal pradesh. I want to cancel my order so[protected].
Please cancel my order as soon as possible because i am not ready to pay for the order and i will not be avaible to recieve one. I didn't even verified my order through call. There is no portal available on sight to cancel the order even i am not able to connect through call, mail or text. I want to request you to please cancel my order as...

I ordered on 17th aug earbuds, and today i received & open this i found only 1.. But when i ordered the product therr was 2.. I recieved only 1.. Seriously very disappoimted with club factory.. If i paid fully then why i get only 1.. I want solution asap money refund or my actual order.. So much disappointed. I[censored] can return my money then ok otherwise you send my correct order..
[protected]...

I have my order no. So[protected]. I got a message from both delhivery courier and club factory that these item got delivered evening after 7 o clock on 16th august 2019. I tried to call the delivery boy who had delivered earlier but he did not attend the call. Next day he said that he will deliver as soon as possible. Till 20th of august he said that he doesn't have my number and address so on and when i said my address he said he is coming...

I've ordered a bracelet on august 7th. I've paid the money with paytm and ordered confirmed. I tracked the order 2 days later and it showed order is shipped, then 2 days later i saw that order in on the plane, then 2 days later i saw that order is at custom. Clearance it may take 2-3 days. But since then i'm not being updated about tracking it shows the order is handed over to lm-delhivery but it still not arrived it shows the order will...

I order a lower on club factory my order will come in 10-15 days but i don't get it yet. I track my order it will allwayas under clearance. Thay don't my money refund. Its not fair for costmer's satisfaction. Thay also don't have helpline number or helpline website. If thay don't give my money back. I go against than in court or fir on tham. Its not good for business of tham....

I want to return the saree ordered on[protected].My order no is SO[protected] and the product is delivered on[protected]. The saree that i ordered is defected and i want to return it back.. The amount that i paid should be sent back to the same bank account.. I am using this complain because i ordered as a guest and that is mistake and that’s why i am trying to completing the 350 words mark that you are asking mee to....

Hlo sir. I want to complaint that I ordered two items from club factory. First of all it took so long on custom department. And now I have got the message on my mobile number that my order has been delivered but in actual I didn't recieve any order. My SO number is SO[protected] . I recieved message on 19 August 2019 and it is 24 August today. I request club factory to either deliver me my order as soon or refund me my money back as I have...

It's been a long time I'm tracking my order, it's worth over ₹2000, the orders are stuck in flight & in clearance over a week now. I ordered these on 10th & 17th August. The order status is not getting updated at all. The courier service with the tracking number has told that they have not yet picked the order (Delhivery : [protected] & [protected]) & this has got me worked a lot. Please either deliver fast or provide an update or initiate...

I have ordered ear phone on 26 july 2019 with order no so[protected] in club factory app. App is showing deleivery on 3 august 2019. But i did not receive it yet. I talked to customer care but thry are not giving satisfactory response. Now they are not enquired for this nor refunding my money back. They have sent me proof of recieving receipt but what signature is present there not matched with my sihnature i dont know to whom they have deleivered...

I have placed an order on club factory without signing into an account. I placed the order on 17th of august. I have paid the money but have not recieved the item and instantly recieved a confirmation message. The order no is so[protected]. I need information about what has happened and i need kt to be solved. The delivery was supposed to be on 23rd of august and i haven't revieced it even today (24th). I need to know what went wrong and when...

I tried calling your india customer service helpline number million times, but it's always busy. I also mailed from the my personal id, but no response. You have pathetic customer service.

We have ordered 2 laptop bags but only received 1, also we have maid a payment for 2 bags.

We want our 1 remaining bag has to delivered.

Note:- pl improve your customer services, its very very pathetic....

I am ansuman das, i have ordered headphones on club factory on 9th august 2019 and estimated date of delivery was given 17th august and today's date is 24th august 2019 and still now i haven't received my package. The customer care is even worst they are not lodging my complaint nor they are letting me talk to any senior. My order number is so[protected]....