Club Factory Complaints & Reviews

Hlo. I have ordered two items on club factory india. My order tracking number is[protected]. It was supposed to be reached on 1 august but it's 3 august today. Club factory is showing the tracking of product at custom clearance. It has been 10 days and my product didn't clear the customs. I want to know why is this happening. Club factory is a reputed online store so it is never expected. I have also made my payment online. So i give cf...

My order is stucked in custom for over a month, the tracking no. Is [protected], i called on customer care numerous time and they only told me 2 wait for 3-4 days and now 3 weeks has passed, i have been in patience till now but cant anymore. Please refund me quickly or make my order out of custom in 2 days, i would really be so much happy if you'll just deliver it in 4 days, its a request please...

I got the order after a long wait. I was so much expecting, but all my expectations failed once i saw damage item. Customer service is worst if worst. They r lyk bargaining that they will give 10%20% amount back. I was lyk wth? Evrytym i contact them i get same ans to wait. 1st 48hrs, nxt 3bd next 5bd nxt 48hrs so on.. I am very much frustrated by this...

This is really disappointing, my order #so[protected] has not been delivered for more than a month now and everytime i call for customer care i have been told to wait for few more days. No action has been taken seriously on this. Never gonna recommend to anyone, planning to take legal action on this. Such behavior shall not be tolerated. I want my order delivered right now or refund...

Hi im francisca. I brought two dresses one for 3000 red colour and one 600pink colour. I applied for return on both now the 3000 dress has been picked up but i m getting message that 600 pink dress has been picked up. Please do something it's 3000. I called the delivery guy and they said they will not be able to help me as they already sent the dress to factory...

Yesterday i. E. On 01.08.2019 at 22:56 pm i got a text msg from club factory about my order so[protected] has been delivered but till now i haven't received the same. I booked my order on 5th july 2019 it was already delayed by their side and now they are claiming that it has been delievered successfully. Try to do needful as am very disappointed by their service....

I have ordered 2 products. It was an umbrella and a ladies top.Payment payed with in credit card.I had paid an amount of nine hundred and ninety eight, 998/- Rs. I have not received products and fund till now.I have call many times customer care buy not received my call. And in delivered history it was mentioned as delivered. But I am not received anything.The response of the customer care is so shameful that they didn't even pick my cal....

I have purchased some items online from club factory on 19th june 2019. I have done the payment of rs 938 for that. My order no is so[protected]. But till date i have not received. I have sent mail and called repeatedly to club factory and everytime the are telling its in custom clearance. Courier tracking is also not properly showing where the item is....

I have ordered some item form club factory some time ago (Ages ago) now i am getting a message that they are unable to deliver due to either wrong adress or unable to receive calls. My address is perfect as i have received numerous products from different companies and my phone number is also ok and they haven't tried calling me yet. Worst online shopping company ever...

I ordered bangles from club factory and it took almost a month to reach me while other companies deliver the same utpo 7 days anyways the product was cheap and not what i ordered now i have returned the product and irony is the delivery guy came very next day while the arrival took months now it has beem several weeks still not able to receive my refund...

Hi, I have ordered a wallet on 20th July and I made the payment online and money have also deducted from my account and it's been more than a week my order has not been came at my door. And even there is no message came from your side about the confirmation.How I will know when my order is going to come because I wanted it asap so if you Can't give our delivery on time then atleast you can inform us about the delay.how can I assume by myself.So...

Its me jafna and its first time i'm shopping from club factory and it's the worst experience i ever had.
I bought 4 tshirts and returned back 2 t-shirts.in app, its showing that refund is successful but i didnt get any amount in my bank account. I have been waiting for more than one month. Please take it seriously. I want my money back. Its 700 rupees. Please do my refund as soon as possible.
I hope you would take this issue...

Kindly help.. I placed an order for a bedsheet on 16th june 2019, paid for it, waited for a month for the order to turn up, but then it got cancelled because of being out of stock. They refunded the amount in usd to my club factory account. I chose the option to transfer it to my bank account on 22nd july 2019 and provided my bank details too. They mentioned that it may take 1 to 7 days for the transaction to be processed. Its been 10 days...

It is doing fraud with custmores. I was placed an order in 10th july 2019 payment was completed they give aprocimate delivary time 18 days, 28 th july 2019 but my product is not delivered. Cistmor care is not responding. I want my product where is my product.[protected] my tracking num please delivar my product quickly. I was call 10 times to custmor care but they did not respond. How to track my product. I am disppointed...

My order SO[protected] has been stuck at customs for last one month...the order was placed on June 17 th..it's July 31 st today and all I know is that my order is stuck at customs..they are not ready to cancel the order either..pathetic customer service they just keep sending me automated response. They don't have an eta nor do they give me a proper reply. club factory is one website I would never even want to go back to or recommend anyone...

I ordered Men's Real Pick up Bag Key Bag Two Layers Wallet Multi Card, Item No. MBW[protected]N from your website on 21.07.2019 against an online payment of Rs. 263 from my debit card but received a different product of a lower price on 30.07.2019 against the order no. SO[protected]. The product received is High Qyality Pu Men Business Vintage Long Zipper Wallet, Item No. BMO[protected]N as per your website which costs Rs. 226. Kindly refund the...

The order was delivered at my place on 29th but i was not available at home that time so i asked the delivery man to reattempt today but he didn't come? I want my order to get delivered tomorrow anyhow it's super urgent I need my order before 1 august in any case. Please do consider this and solve my problem asap! The customer care number is also not responding not even one number is working. Highly disappointed!...

As i have placed my order on club factory on 17/june/2019 and the estimated date of delivery was 2/july/2019 but my order was delayed due to some reason and now their is no information related to my order nd for tracking it i have already paid for it by patym the amount of payment is
rs.-3688
My order no. is -SO[protected]
It would be great if you help me in any way.
The carriers no. Is wrong and no one is answering...

I have already paid for order SO[protected] from Club Factory. The tracking is not updating since 23rd july and now its already start of August. I called Club Factory so many times, they never pick up and i sent mails too, never replied. I also ordered another product which is payment on delivery, i ordered both the same day, the one i did not pay already came few dats back and the one i paid still lost. Since i already paid, make sure that...

I ordered 3 items valuing rs 1810 from clun factory on 26.06.2019. Since 4th july it was showing that it's stucked in customs but now it's showing delivered as well as at customs. Screenshot is attached herewith. Whereas i have no update about my product. I tried several times to customer care but they are saying they don't know and due to technical error it's showing delivered.
My question is that whether i m going to get my product...