Club Factory Complaints & Reviews

Thanks for delivering today my ordered items self-cultivation long sleeved shirts (3) three nos. before November 2nd. against order SO55870723.
I regret to say that
having ordered for 3 different sizes XL, XXL & XXXL respectively,
but found ONLY ONE of required size XL with tag too of XL, while other remaining 2 which shall be bigger in size as XXL & XXXL, , but found both without tag and found smaller in size than XL...

I had ordered a Bag set, set of bracelets, notebook, sling bag and a handbag with order no. SO53209136 and AwB no.[protected], I didn't receive the order yet, it's been more that 20 days also, I cannot track the order as well! The delivery date has also passed. It was supposed to be delivered on 25th October and I didn't receive anything. It was a COD order and I hope I receive it soon. Kindly look into the matter....

I got the product that i ordered on 25th september and returned it on 29th september, it i received a message that it reached the warehouse of club factory for days later. I called the customer care 4 times on 14th oct, 18th oct, 23rd oct and 26th oct and they assured me that my refund process will be initiated. And i still have not received my refund. Order number. So46426400...

Deat cf team,

First of all i would like to tell, i had already complained 5-6 times on your customer service chat. They read & finally replied after a long time that they have forwarded my case to senior and will revert you after 2 working days.

It's been almost 8-9 days, ii have not got revert. When they dont revert, obviously i will go offline but after that they will come online n write mam, what can i do...

Dear authority,
I placed order on 12 september 2018.
My order no - so46118471
After being confirmed i was notified with a delivery date 26 september 2018 but till now it's showing that it will be delayed for one month,
So please cancel my order and refund my amount asap...

I think worst company and worst costumer experience. Fake company from china. Please don't use this website...

Want...

Sir
I book order 16 oct 2018 but my order is not recevied at my location.
Tracking position is showing at my location marwar junction but recevied in proper time. I am very unhappy for this.
Please track my order that where is location and send my order as soon as.
My order take long time for send and send my order as soon as. This is important for me....

Dear Team,
Please cancel order no 201810251351091080107
And 201810251352123791506
As these are fraudulent transactions done through my payment wallet without my permission..Both order have been made on 25/10/2018 @7:21 PM..

Kindly help me by cancelling the same and refunding the money before the products are delivered to the fraudster..Please respond at the earliest.....

Sir this is to inform that my order no S[protected] which contains 3 bag 1 wallet and one phone cover was delivered today

but I want to return it because of the low quality of the product

The bag is of low quality than mentioned in the application

The phone cover is damaged
So I would like to return the product

The product is ordered in the name Kezia K Jose and the registered...

I have orderd 3 bag 1 wallet and a phone cover in the order no S[protected] I received the products today
But the bag is of low quality
The wallet is not of good quality
The phone case is a bit damaged
So I would like to return it
I requested you to do the necessary return work as soon as possible and refund my money
The product was good quality when mentioned in the app but when received it’s...

Sir this is to inform that I have ordered 3 bags nd a wallet and a phone case in the order no S[protected] It was delivered today the quality of few product in not good I want to return it and the phone cover is a bit damaged and would like to return it
I really like the product but the quality is not at all good so I want to return it
Hope that you will do the necessary as soon as possible
My email is [protected]@gmail.com...

I am from mahabubnagar I have ordered a suit in your company and I also returned the order because of extra large...and I requested to refund money and it will not processed till now I also called ur customer service to talk about the refund money and his name is Vijay reddy and the number is [protected] I have called this person and he asked the debit card details to refund money I told to him after 1 hour I didn't get the money and else...

I have ordered Me's casual slip-on loafer with order SO48805505 and after delivery I have returned it on 8th October 2018 with tracking no:[protected] and return id: SON[protected]. As per your policy return should be processed within 3 working days but now its been more than 10 days.
Being a customer I am not at all happy with your service and response. your customer care number is also not picked by anyone....

Please cancel my order as soon as possible . I came to know that the product has been shipped to the warehouse. I need to cancel this order as i won't be able to receive the product and not even verified the order through any calls or mail. So i kindly request you to cancel my order as soon as possible in order to decrease the unnecessary efforts of company and mine too
My order number is SO58256951
Thank You...

Please cancel my order SO58256951 as soon as possible because i am not ready to pay for the order and i will not be avaible to recieve one. I didn't even verified my order through call. There is no portal available on sight to cancel the order even i am not able to connect through call, mail or text. I want to request you to please cancel my order as soon as possible in order to decrease the unneccessary efforts of company and mine too.br...

I ordered a jacket... But inspite of giving good fabric club factory has given poor quality polyster product... Very poor and worst quality... Not of my use... Now i want to return the product... Then logged in the app... And applied for return... Then it started showing msg that make a new id... Then i made a new id... Then again it shows the same msg... My order no is.. So57950693... I want to return it anyhow... Worst experience from club...

I got a sms from club factory that i won a lucky draw and they are giving me 2 options, option 1 is tata safari and option 2 is inr 12, 60, 000 money prize. So i tell them that i want to avai the money prize, then they told me to submit inr 6, 499 charge to process my payment, i gave them inr 6, 499 but after some time they again called me and ask me to give inr 49, 000 more because my bank is not accepting this large amount. When i told...

I placed an order and requested cancellation later on today via chat service of yours, this order was total amounting of ₹ 4401.05 and i was told that order has been cancelled and the refund has been processed, this should be available in my wallet in no time & i can transfer the balance from there to my account. I kept on waiting for hours and still don't see the balance in my wallet.

Please see the attached screenshot for...

Dear team,

You guys are so pathetic... You dont have courtesy to reply mail or even reply on call... I guess club factory is fake... For you guys only money matter.. I am gonna complain to consumer forum... Since you have taken your product but my refund you didn't credited why?

Order no son[protected].

I want apology from your end for the delay.. Damaged piece.. And my refund as soon as...

Making fraud with me. Order no : so50812789 dated 28/10/2018 not delivered till now though the delivery date was 19/11/2018. Payment completed. Totally cheating with customer. No cooperation from customer care. Can't understand how and when l shall received my product or not. This company is a totally fraud company. Taking payment they are not delivering product. Horrible experience with club factory....

Club factory se order krne ke baad kuch no. Se call aaye aur bole ki lucky draw me mahindra xuv 500 lgi hai 6300 rejistration krvayiye aur car le jayiye phir 6300 pay krne ke baad 21500 mage insurance ke liye aur id ya kuch ligal proof mago to avoide krte hai aur branch zharkhand bolte hai company ki name sanjay sharma
Contact no. [protected] please club factory se nivedn hai ki o aise prod pe dhyaan de...