Club Factory Complaints & Reviews

My order no. Awb[protected] payid rs.1005.06 by cash. I am not happy with the product quality and the size is also not working... Please refund me asap.. I want. Refund. I tried the coat bt it was too big for me and the material was not good. I thought of altering but no it is not possible.. The picture which i saw b4 ordering and in reality it's too different. It's not worth 1000 rs.. Please return me asap..

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Address: Kamrup Metropolitan, Assam, 781018

I have recieved one shirt against my order. I found the quality of the fabric is excellent but unfortunately i found the size is very small and not matching as per the normal size, that i normally wear. Considering the stated size difference, i want to return the shirt that i received against my club factory order number : so51848914. Kindly help me to retutn the same.

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Sir/mam i have placed wrong size of my order please cancel my order so that i can re order it as soon as possible for please cancel it please i request u to cancel my order my order number is :so55989887 i will be highly obliged to you please cancel my order please. I need to place my order again after the cancellation of my product so kindly cancel it.

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Address: New Delhi, Delhi, 110012

Website: [email protected]

Maine ek girl suit mangvaya tha quality bhi bhut krab h aur upar se maine XXS size manga tha aur vo size pta nhi kon sa h bhut bada h aur qualitiy bhi krab h aur return krne pe 90rs deduct ho rhe h aur jo balance aayega vo bhi club factory ke account me ki ma bss usi se kuch mangva skta hu vo paise mere normal account me aanr chahiye but vo club factory ke account me aa rhe h

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Please provide link for return back of my order No: SO51951356 I sathish
I booked shoes on club factory by Facebook login I received product but it is very poor quality and I booked grey colour but order was coming by white colour shoes and one more thing delivery also take much time and some fake nos also there in online hence return my order as possible as early

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Address: Vadodara, Gujarat, 390001

I Have order
High Waist Wide Leg Pants Shorts Casual Suit, COLOUR-GREY, SIZE-M.
I m not satisfied with the product. MY ORDER NO. IS SO50198797 . Elastic of bottom wear is not stretchable & Inner wear is too short & also not stretchable. Material of suit is not good as i have seen on your website. overall product is not worth. Not value for money. It took so long time & then i have got product like this which is very depressing for me. As a customer, now I will not prefer to shop anything from club factory. Please refund my amount as soon as possible.Waiting for your response.

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Oct 16, 2018

Updated by Batuknath Club Factory — material not satisfactory & size problem

1 Review
Batuknath on Oct 16, 2018 Mark as Resolved

I Have order
High Waist Wide Leg Pants Shorts Casual Suit, COLOUR-GREY, SIZE-M.
I m not satisfied with the product. MY ORDER NO. IS SO50198797 . Elastic of bottom wear is not stretchable & Inner wear is too short & also not stretchable. Material of suit is not good as i have seen on your website. overall product is not worth. Not value for money. It took so long time & then i have got product like this which is very depressing for me. As a customer, now I will not prefer to shop anything from club factory. Please refund my amount as soon as possible.Waiting for your response.

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Address: Ghaziabad, Uttar Pradesh, 201102

Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so56270200, plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order

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Oct 16, 2018

Updated by komal deval Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so56270200, plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order

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Address: New Delhi, Delhi, 110052

Website: club factory

Club Factory — lucky draw fraud

I got a sms from Club Factory that i won a lucky draw and they are giving me 2 options, option 1 is Tata Safari and option 2 is INR 12, 60, 000 money prize. So I tell them that i want to avai the money prize, Then they told me to submit INR 6, 499 charge to process my payment.from where did they get information of our order and its tracking details stop this fraud as soon as possible

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Address: Mumbai City, Maharashtra

My name is Vanshaj Kumar. I ordered a sports casual shoe from club factory, but it didn't meet my expectation. So i put refund request on the same day i got shoe. While filling the refund form i accidently wrote my credit card number instead of my bank account number.
After 5 days it shows that my money has been refunded but how can money be refunded on a debit card number. I call to customer service so many times and they just say wait we are processing, you will get your money soon and its been more than 45 days but still i didn't get any.
I want my money back as soon as possible or else i am ready to put a complaint on consumer court.

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Oct 16, 2018

Updated by Vanshaj Kr Order-SO40548398
My name is Vanshaj Kumar. I ordered a sports casual shoe from club factory, but it didn't meet my expectation. So i put refund request on the same day i got shoe. While filling the refund form i accidently wrote my credit card number instead of my bank account number.
After 5 days it shows that my money has been refunded but how can money be refunded on a debit card number. I call to customer service so many times and they just say wait we are processing, you will get your money soon and its been more than 45 days but still i didn't get any.
I want my money back as soon as possible or else i am ready to put a complaint on consumer court.

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Address: East Sikkim, Sikkim, 737101

I ordered a jacket from club factory, i am highly disappointed. Its a daylight robbery that you people are doing.
I ordered my product on 19 th sept and it reached me yesterday i. E. 15 oct, it took 16 days to reach me. And the product is extremely cheap, and flimsy. If i buy it from market i will think twice before spending rs 100, it costed me 715. With discount. Seriously criminal minded sick people are there, who want to expand busi ess by looting people.
I am now uninstalling my app for good. I need full refund for the product i ordered.

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Oct 16, 2018

Updated by Eden Lepcha DAYLIGHT ROBBERY IS WHAT CLUBFACTORY IS. Took 16 day time to be delivered and the product itself is flimsy and cheap that, I would not giving it to begger also. Looting and fraud is a criminal offence. Please i require full refund.

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F

Faizan Abdul Bin Ansari

Oct 16, 2018

I've already get that once and mistaken i ordered again and as well as paid it so please cancel it..
...

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J

Juby Kurian

from Bengaluru, Karnataka

Oct 16, 2018

Juby Kurian,

Placed order on thursday 04/10/2018
Order Id: SO52684100

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M

Meghana T

from Nashik, Maharashtra

Oct 16, 2018

I liked product but now I am interested in buying some other product in that website itself. Please cancel my order. My order is SO53806413.So I want to cancel my order and I want to order of my choice. This order was done by mistake. Please I am requesting you to take regard of my request.

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Website: m.clubfactory.com

Kindly EXPEDITE RESPOND @ order..
I paid ₹. 2383.01 to Club FACTORY through paytm wallet for order 201810150691288366861 at 11:53hrs. dated October 15, 2018 txn id [protected] for (3)three yellow MEN'S SELF-CULTIVATION LONG SLEEVED SHIRTS, of sizes XL, XXL, & XXXL each.

Shipping address
406/Lake residency.
Hyderabad 500082

please confirm whereabouts of the same

I have already emailed & attached 3 screenshots.
1. regarding payment
2. regarding order
3. regarding chats today.
Nothing responded about confirmation of neither @ order nor @ payment made by me...!!?
Hoping for the earliest action.

UPENDRA JOSHI
[protected]

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Â

Âhméď Khàñ

from Bahula, West Bengal

Oct 16, 2018

Why my order cancelled I paid balance order number S[protected] I want my money you do not give me my money I will do any action my number [protected] my name Md Pervez why my order cancelled refund my money

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Website: Club factory

Item mens short pants.
Order no so 52844632 dated 06.10
2018
Mesage received on 09.10.18 that since there is no stock, refund initiated.
There was two payments for the same product, by accident.
From paytm : ref no. [protected]
From bank acct. : ref no.[protected]
No refund yet.
Contact no. [protected] not taking phone. Bank reported that payment went to m/s avenues india pvt. Ltd.

Does club factory appears like a fraud company.?

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C

CHARMIE PARMAR

from Gagret, Himachal Pradesh

Oct 16, 2018

I ordered this product by mistake. The product is not so good.i m not liking this .So I want to return my order of black jegging.this jegging is not that type what i want .

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Address: Varanasi, Uttar Pradesh, 221005

Order no: so47592424

Address of delivery: sanyogeeta singh
Phn no.: [protected]
Flat no: 28 narayani vihar colony chatipur varanasi. Up. Pin: 221005.

It shows that money has been refunded in my account at 6th of october but still i didn't find my money.

Kindly refund money as soon as possible.
And for more information please call aty no: [protected]

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J

Juby Kurian

from Bengaluru, Karnataka

Oct 16, 2018

Hi,

Could you please cancel my order, with Order Id: SO52684100, I wont be available to receive the orders, as i am relocating to another place, so please please cancel my order,

Thanks in advance

Regards
Juby

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J

Jaya harsawat

from Pune, Maharashtra

Oct 16, 2018

[protected], poor quality of bag

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Jaya harsawat's reply, Oct 7, 2018

Poor quality of bag

Jaya harsawat's reply, Oct 7, 2018

Poor quality of bag

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Website: Club factory

Ordered men's short pants on 06_10_2018. Order no. So 52844632 amount rs. 985.70
Message received on 09.10.18 for no stock and said that refund sent along with additional rs.30.00
But nothing received yet.
Two payments given for the same item on 06.10.2018 by mistake.
From paytm ref no. [protected]
From bank account ref. No.[protected]
Bank says payment to avenues india pvt. Ltd.
Kindly arrange refund.

Club Factory customer support has been notified about the posted complaint.

Oct 16, 2018

Updated by John P Mathew Phone no. [protected] of the contact person not responding. Same with phone no. [protected]

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S

Shifana thesni

from Kizhake Chalakudi, Kerala

Oct 16, 2018

Please cancel my oder.have ordered by mistake.my order no is SO53194650.plz let me know my cancellation conformed or not, please cancel my order, lt me know soon, i am sure that u will cancel my order

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A

Apni Kheti

from Mumbai, Maharashtra

Oct 16, 2018

I ordered above mentioed 3 products and the quality is worst. I dont like any of them I would recommend everyone who is reading this not to buy any product from club factory.. worst ever :( I am not satisfied with the products

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R

Reena Deora

from Bawal, Haryana

Oct 16, 2018

My order number is SO49957068
I saw product does not appear to be fraudulently or cheating only because it is a full-fledged haircut or club factory that produces different types of information that is available online shopping site

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Reena Deora's reply, Oct 7, 2018

In this side pay per case, from court

S

sharadborase

Oct 16, 2018

I have purchasers item online on 2nd Oct 2018 but after that on update..Could you please give us update. Recenlty I have changed my mobile no

I am reachable on [protected]

Regards
SHarad

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Address: Kamrup Metropolitan, Assam, 781018

I have placed order with club factory on 5th of october'18 but till the writing of complaint, i have not received that item. I just recieved the order confirmation from them & after that there is no communication from the authority of club factory. My club factory order number is so51848914. I am eagerly waiting to know about the shipment status. I need the latest status.

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Address: Thane, Maharashtra, 400607

Website: Club Factory

2 days ago my order from club factory was delivered. Of the 4 items 2 were damaged and on requesting a free return pick up, i got a response to say it cant be done and they can only repay 1$ against the price of roughly 10$ equivalent to 597 indian rupees. I did send them proper evidence of the damaged products via chat support. Customer care number is continously busy i was the lucky caller after trying 20 times.. They promised that i would receive a call back from the cf support chat team which i never did. I have been relentlessly trying to resolve this matter since 2 days but to no avail. Please help.

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Address: Gurgaon, Haryana, 400056

Website: m.clubfactory.com

Hi,
I want to register a complaint against club factory. I have ordered a sweat shirt on 28th September, 2018 and it git delivered a week later. I didn't wanted the transaction to happen, so I went for cancelling the order, but their staff was very rude and they didn't cancel my order. On 14 October, I raised a request for cancelling and getting my refund, they asked my card details. I refused many times, but they told me if I want my refund, I need to give the details. With no option left, I had to share my details. They deducted INR 15000 from my card. I know, the mistake was mine for sharing the details, but I want to raise my complaint against them and want to get back my money. Please take a strict action against them and make sure such fraudsters cease to exist from our society.

Thanks,
Sumit

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Address: Bhopal, Madhya Pradesh, 462016

I had placed the order on 6th march.. My order no is so51002326. When i try to track my order from the mobile app, it's continuously showing pick up rescheduled for next day.. It is almost 15days now and u still havent received my stuff ordered.. Either please let me know when will i receive my order.. Or refund my money.. Waiting for a positive response..

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Address: 160059

Website: Club factory

Hi, please cancel my order . Actually It will take by mistake . I was just looking for it . Next time I will order it for sure but not now .I don't want it this time please . Even your landline number is always busy I really don't want it now . My order number is SO53720386. Please cancel it . Please . Cancel it . Really big request cancel my order please

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Address: 560102

Website: Clubfactory.com

I had applied for return request of 4 products from clubfactory on[protected]. I kept asking customer care chat but they said the couriers are very busy and they will send someone soon to pick up the product . I called customer care number but its always busy.

After waiting and asking for more than 2 months, i asked again today and the chat operator said it cant be picked up for return now as its too late. What am i supposed to do with prducts that dont fit me and costed me a lot of money .

Return id - SON[protected]

Club Factory Complaints & Reviews

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Club Factory reviews & complaints page 175

quality not as expected

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I want to return the product that I received from club factory

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cancellation of my particular order

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vintage literary loose long cardigan suit

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I am unable return my product

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material not satisfactory & size problem

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I'm complaining for my order

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submit a complaint

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didn't get refund but app showing refund successful

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disappointed

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confirmation @ order & @ payment made by me

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order no. so 52844632

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after returning my order watch I didn't get my money back

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product not available, but refund not received.

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my order not yet despatched.

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damaged products

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fraudulently deducted money from account

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sleepers

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mistake

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return request not picked up

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