Club Factory Complaints & Reviews

Plz cancel my product details so51665607.. Paid on 2018/10/01.. Due to some money issues i'm cancelling this products.. Plz help me out with this.. And plz make sure that that cancellation option should be there in the app.. Because for cancellation its being a big process... Plz cancel my products... Plz help me out from this... Awaiting for ur response......

I've ordered one dress last month and waited patiently for the order to be delivered, but some days later you people cancelled it by saying that it is out of stock. I'm fine with that and order another dress actually two with order no. So51278177 & so51277980. I m afraid that again you'll cancel my order because when i tracked down the order details it is showing that please be patient some part of your order from factory is delayed. You...

Against order ref s[protected] an amount of rs.394.29 was deducted from my account. But after discussion on 14.09.18 over phone (To [protected] at 12.29pm) and came to know that the order has been cancelled.
Product delivery date was 11.09.18.
As the order has been cancelled, the deducted money should be return back to account.
So please arrange to return back the money to my account with interest or delay charges.
See...

I have order the t shirt because of the size mismatch i returned. My order number is s[protected]. But in the app its showing the amount is withdraw successfully on 9/9/2018. I have chated with the customer care persons they telling escalated the issue to senior team. Its been 30 days the issue has not been resolved. The utr number they provided is not there in any transcation of my account. I have checked in bank also. Please its a question...

My cod got cancelled... My order was confirmed on the first day and then after it was showing that my order is being processed after about 6-7 days my cod got cancelled but it is showing to be patient from the last few days... It is appearing as if the order is not cancelled yet... Pleasee let me know if its cancelled or not... So that i can buy new stuff...

I would like to request you to kindly cancel my oder as i had ordered few winter garments under my order no is so52407260. But due to some emergency reason not able to use all that. Many time tried to contact in customer care number but it always said busy. Kindly cancel my order and refund that amount and let me know as soon as possible. This is for your necessary action please.
Anwesha singh
[protected]...

I placed an order on aug 7th 2018 for an amount of inr 2076.2994. I did not receive the products till date. Early september onwards i have been trying to contact their customer care through emails and calls. But no response. Telephone line as always busy. Finally on sep 14th i was able to connect to theor customer care agent on chat. They said items were not delivered due to natural disaster and they initiated a refund request. I got an email...

I have ordered a pink colour hoodie.. Of size 3xl... The club factory authorities has sent me a small size i guess.. And the hair clips i ordered are of worst quality.. Im hating this.. I expected more as i placed the order 20 days back.. And ive ordered this black top which is again very disappointing... The material is really horrible.. Highly disappointed.. I demand a refund immediatley... My email adress is [protected]@gmail.com and my...

My order no. SO52379880 is still not verified. There is no call from your end. I can’t trace my order & can’t check when I’ll receive it. The customer care no. keeps me waiting for hours & the call never gets connected to a customer care executive. I placed an order on 4th Oct & received a call the same day but when I asked to transfer the call to a customer care executive the call got disconnected. As per your rules, every order needs...

I had bought a dress from club factory. It has been delivered but the quality is worst and the stitching is also very poor. Moreover the colour is not same at all. The material is very bad.The price of the product is 648/- on the website, but according to the quality of the dress it should have been 200/-. I am highly disappointed with the product and with Club Factory. My friend had also bought a dress and it is different too. I don't understand...

I recently ordered 2 bracelets of best friends and i am highly unsatisfied with my delivery. The quality of the bracelets is pathetic. One bracelet is broken and the other one rather than having best friends on it it has daughter written. Really disappointed with the application and would never ever in my life would order from this application also i would never let anyone of my friends order from here....

I have placed an order for a wallet on club factory on[protected] by mistake.I really liked the wallet but now I am not interested to buy it. I will try to buy any another item but not this wallet .So I request you to please understand my problem and kindly cancel my order. The order number of the product is SO52479928. Now I want you to cancel my order, and please let me know if my cancellation is confirmed or not....

My order number is s[protected]. My order has been shipped and payment has been made. But i am not able to track my order. The expresses has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.
The mail clearly specifies that the tracking details will be available.in 2-3 days..
More than 1. Weeks gone by and i have no idea where my order is. And no details...

Delivered item i am not satisfied because quality of product not good material used the making item and we are paying 1250/-indian money and we can get the best quality products in our location why we buy it in your online product i am totally disappointed with this thing please let me know and please take back the following material return my money back. Thank you...

I ordered 2 footwear as a guest from club factory.
Product quality is very bad.
Order reference no is: so50386937
I ordered the product on 26th september.
Its my first shopping experience with club factory.
The price charged is not worth.
It a total waste of money.
I will get much better stuff from my local market.
I want this order to be return asap.
Sad to say that i had...

I had ordered some stuffs from club factory app and i didn't like the material of two products, so i returned them. I got money in club factory wallet and i opted to transfer it to my bank account. The amount was $11.39. But i never received my money in the bank account! I spoke to them lots of time, but they never address it properly.

I don't have the chat records because they have erased the history. But if they have refunded,...

The cash on delivery option for the concern area with pincode 797001has stopped. So now its really difficult to order literally any product and moreover it does not feel safe to pay a huge amount online. The easier or safer the methods, it is good for the customers and many products can be ordered without any hesitation.Cash on delivery is way more reliable and does not seem to be something like a scam. Please avail the COD for the above...

I have ordered 8 items and all comes out to be worst item. All items are bad qualities and does not meet the qualities shown in the photo so, I applied for returns and haven't sent any confirmation msg or calls. It's been 4 days and no schedule for pick up has been alloted neither any customer care calls for solving the issues. This is insane. I have trusted club factory but now I am worried. My family and I myself purchased multiple items...

I have ordered through club factory on Sept 15 which was Deliverd to me on Oct
1 and One product of my order number SO47293450 has not been delivered to me yet. I have talked to their customer care support yet my problem is not resolved. They promised me to deliver another equivalent product instead of that undelivered product but yet my problem is not resolved. Now it's since 1 week I have complained and they are not responding to...

Hello,
I Have ordered few things in club factory . i supposed to get them on oct 2nd . i did not received my order yet, and there is no movement in tracking . it is still showing to be patient .My order Number is SO47210257. i have to gift them to my friend on her birthday and have been waiting for it .How long should i wait to receive it. otherwise please refund my amount....