Club Factory Complaints & Reviews

I ordered clothes in club factory but all products cheap quality so i requested return and i m waited more then 1 month for return but no one come for pickup. so finally i am only sent to the club factory through DTDC courier my own money @300/- they received the order also . this all happen more then 1 month but still they didn't process my refund amount.
please see my return id - SON[protected]

i tried to contact...

My number is so46893394 and the order has confirmed and paid already. I havent got any notification or updates of where my order is? I cant even track?
It shows empty in ‘order’ section in ‘paid’.. I dont get any notification please return back money and cancel this order
This site should be blocked and should be complained to higher authorities for fooling people by first taking payment and not delivering the order!!!...

Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no isso48712381, plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order...

Club factory offered if we get 30likes to the link, i will get free watch and we should order one paid product also along with it. So i got 30likes and ordered 2 items one is paid and other is this free product. But i got only paid product. No free product. If i am trying to return also return fee 90/-. Cheating customers. Help me to resolve this. I need free product or take this product at free of cost and refund my money...

I order a metal watch in club factory, i received it 2 weeks later and found it to be broken. The glass dail is totally broken and i applied for return for which they said rs.100 will be deducted for shipping, however the delivery was free for the watch.
I complained for return and it's 3 days i still have not heard from their people.
Worst service.
The cheat in the name of sale...

I have place the order of red colour happy holody slim turtleneck seeater but i have received a black colour jagging. So i want you to replace my order with the right one as soon as possible.
Sakshi chaurasia
Address: nift kangra, talpura road
Himachal pradesh
Ph no.- [protected]
Order no - so47533159
Mail id:- [protected]@gmail.com

I request you to please give a confirmation mail or...

Hi club factory,

I have placed an order on 13 sep 2018 for 2 items. I ordered it as a guest user and got a confirmation mail as well on the same day. But, i am not able to track it as it is showing no paid ordered in my order list. I have already done the payment and still worry about the delivery.

Please let me know when i will get it.

Order id - so46902772

Thanks
Anas azizbr...

My order no is s[protected] i ordered it on september 18, 2018 i wanted to track my order but when i opened in app or did not show any paid orders and said that i had no orders the amount is already deducted from my account kindly revert asap
I have ordered a body fit no revert has been there amount is already deducted from my account app is not taking my id
Kindly revert asap...

I had placed the order on 16th Sept 2018.. My order no is SO47532452.. When i try to track my order from the mobile app, it's not showing anything and says my orders not found. I am having the app which has no option to track the above order. So can I presume money is gone? Either please let me know when will i receive my order.. Or refund my money.. Waiting for a positive response. Kindly reply to my mail id ASAP with the status and get...

I have ordered 3 products from your company, but now I want to cancel a particular item from the order. "Men's breathable sports casual shoes" I want to cancel these shoes from the lot and I couldn't able to do it from your app. So please cancel the order and refund my money As soon as possible. And I want to ask with in how many days I will get my money back after cancellation.
My order number is : SO47521222
PLEASE CANCEL...

I order a pencil box and a bag from club factory app i paid for it and still the app was showing unpaid whereas money was debited from my account.
I warn the company to send me the refund or else you just wait and watch.
I have already reported against the police abt this matter and they are working on the investigation.
Soon the culprits will be caught....

My COD order which I ordered on 13th September is Cancelled.. When I tried to track the order.. It appears as if it is shipped.. But at the top it is written COD-Cancelled.. I do not cancel my order.. I also received a confirmation call and confirmed it.. But it appears to be cancelled.. I don't do anything about this, i don't have the reason to cancel it so could you please tell me the reason for it?...

Please cancel my order SO4818931 due to its late delivery.. I wanted the products to be here by 1st of October but it's arriving on 5th of October. If you can prepon the delivery please tell me other wise please cancel my order. I hope you will reply soon to me. And please club factory if you can deliver it earlier please send me an email at [protected]@gmail.com I will be really helpful or else cancel my order....

Hi Team,

I dont know how I have got connected with club factory. I have not ordered from you anything. I started getting messages about the order. Kindly check it is through Facebook some body hacked and ordered .

Hopefully you will understand what I am telling you . Please close this order in immediate effect. will not be addressing this any more .

Thanks & Regards
Mitu...

I have placed the return order for products that were the wrong size, on 27 July. AWB[protected].

My name: Rina Barreto.

Order No: SO31600344

There were 10 products that were returned.
Total amount to be refunded is 5027/-

Today when I called this no. (+91 [protected]) which is online as Club Factory customer service number, he was asking for my debit card details...

I have ordered some jewellery on 1st September . On club factory and payment was done through paytm. Although order was not placed but money deducted two times. And I got confirmation of deduction from bank twice.
After chatting with club factory cc member they said to mail it on [protected]@clubfactotry.com, but nothing happened.And even today not credited back . Ian attaching the details of the transectios.

Order numbers...

Hello, this is Vinayak Kalgekar, I have availed your online trading service and order for one Sweat Shirt by order bearing No. SO46125758 dated 12/09/2018. That more than 8 days has been lapsed but still am waiting for delivery. There is no response from your side. Please let me know about my service. Please note you are provide very delayed service to the customer as compare to other online trading company. I waiting for your reply on this....

My name is Aarti nivedita, I have ordered a Two zipper bag (black colour ) from club factory on date 29 Aug 2018. At that time order is not place but rupees 554.75 deduct from my account. i don't get any bag but money is deduct from my account i have screenshot of that deduction as a proof that i have submitted to the club factory operator but no working response is coming from there . Kindly refund my balance as soon as possible....

I had ordered two tops through club factory app and the size sent was improper so i had returned the products through your courier service during first week of aug and the person did not give me any return slip and till date i have not received the refund.
I do not have any tracking details due to the bug in your app everything has got deleted.
There is no help provided by club factory customer support and they can easily track...

I am unable to login in club factory though i have a working men account and i even have my orders yet to be delivered and i am not even able to have my password recovered. My number is shown as not registered though i have registered it and have oredered many things but now i am unable to login from my number it states that *this number is not yet registered* please revert back soon as i have to return an order within 9 days....