Club Factory Complaints & Reviews

I would like to cancel my order asap as i realised i don't need them now..In the future I will surely buy items from your site when required...it would be kind of you if you look after this matter asap.Thank you
Order number-SO28258143
For the other customers -i would like to tell all my dear fellows to shop from this site as it provides the best possible products....

I got a wrong persal i contact on costmercare no. He says to refund payment, payment is not refunded as well the money in my account has been detected plzzz solve my problems other wise i hv to take an action plzzz so it out, they snd me codes nd to much irritated me, plzzzx refund my money which has been detect from my account or credit card, very irritating for me...

My order number is so25429963.
I have ordered 5 products out of which 2 products can not be used even a single time and they will not cost even 10 rs for which they have charged approx 150 rupees. Rest of the product are ok type but does not worth the cost. I want to return them. For which they are asking 90 rs per package if they arrange courier facility to pick up.
My question is why we need to pay any single rupee if we are...

Hello, i have ordered a product through club factory.. I got a wrong size from the team
And i have requested a return pickup, ts been 20 days am following up with the chat team they were saying my product will be picked within 2 days.. But its not happening.. When i called the customer service they were saying plz deal with the chat team and they were not also helping.....

Dear team,

Amount not refund to my account.

[club factory] we're sorry but while processing your order so26184552, some items are no longer available. A refund of inr 807.5392 has been issued to your account balance. You may withdraw your balance in club factory app. Also, to compensate your loss, we've put a rs.30 coupon in your account.

Regards
Smita phule
[protected]...

Please help me. I ordered a dress on june 11 and without any notification of delivery it returned back on 20 june 2018. The reason showed 'out of stock'. What i got is the refunded balance in my club factory balance. I withdraw it to my bank account but i didn't receive any money. Refund id is sor[protected]. Order number is so27296177. Please help as soon as possible. Please. My refunded amount was 10.88 usd (738rs)......

It is regarding a refund with reference id sor338050. First of all 2 times club factory cancelled my account saying out of stock which i feel is their game of stoxking people's money for few days. Then, they generated the refund to my paytm account. I can not see that refund yet and seen so many such compaints. The amount is approximately inr 7500 which is not a less amount for me to sit back and let club factory stole this amount. I even...

I was supposed to receive my product on 20th June 2018 n I haven't received it yet on 23rd June 2018 I called customer care services provider and he said that product will be delivered on 22Nd june but I haven't received it yet and unlikely the app shows that product has delivered on 20th June. Information provided by club factory's application and customer care is different. I have neither received the payment nor the refund. I need my order...

Plz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so27847614 plz try to understand my problem, i really liked ur product, but now i am not interested to buy, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order...

My order number is SO26804059 and my order got delivered before the expected delivery date and I wasn't available to collect it and it was cancelled by the delivery man. Now I am continuously messaging them and calling them for the refund but they are giving any reply.I hope my problem will be resolved asap because it is a very important order and this was my first order from club factory and if it not resolved then maybe I won't be able...

I ordered the some items from club factory worth rs.586.65 on 21st may 2018. The expected delivery date was 8th june. However neither i received my order, nor i got my refund from club factory. I have raised so many complaints in club factory regarding this issue, to which they just say that they have not got their courier back. But since its their fault only that they were not able to deliver it to me, why should i be waiting for their products...

Please help me. I ordered a dress on June 14 and without any notification of delivery it returned back on 20 June 2018. The reason showed 'out of stock'. What I got is the refunded balance in my club factory balance. I withdraw it to my bank account but I didn't receive any money. Refund ID is SOR[protected]. Order number is SO26608059. Please help as soon as possible. Please. My refunded amount was 8.83 USD (596rs)....

I had made a guest order in club factory. My order no is so26590800.. Now i am not able to track my order.

It's been 1 week since i have ordered. I don't know which courier service is delivering my order, no details of courier service was send to my mobile number or mail id. I have made the payment and it was shown order will be shipped. I have no idea of where my order is.

Pls help me out to track my order.br...

Club Factory is a E commerce website which take away your hard earn money and doesn't delivery product as they don't have any contact number it's really hard to talk to them.There is an chat system which is not mentioned as database because you raise a concern over there and every time random people come and give me same answer on which you already said that solution is not working. It's been more than 10 days i am talking to them to delivery...

I have an order 1 baby rampor of rs.491.6376 on 31st may. at that time i got message that order is confirmed ..after 4 days again i got message that the product is not available in stock, and amount what you have paid for that, it will be return in your account within 3-10 days...but till now i dint get my payment back...so i request you to do the payment as soon as possible. attaching the messages which i received...

When i will get refund

My ordere no is so20879934.
I had order 3shoes for 800 and did not rec single shoes neither refund. Club factory very bad. Why you can't take this things seriously everyone goes through lot of hardwork to earn single money from that money if we are trying to take usable things and if your not able to fulfilled our order then refund us at least it's been 2months now. Answer me....

My return request order number is SO24521230 which had been received by me as on 15.06.18 but I didn't like the product I request for return my return Id is SON[protected] which had raised on the same day even if your courier person (ecom express)didn't come for pickup i got message as on 15.06.18 reverse pickup has not been picked up plz call centre so I called there they didn't give me proper response. This is really disappointed...

I ordered the product on last week of april, which was delivered to me on may but i returned the product on the same day because they delivered me the wrong shoes. Now it is more than a month that they have not refunded me my rightful money. Please don't play games.. I want my money back. This is not a joke... We hope that i will receive my money at the earliest. Please return my money back....

I had ordered pair of shoes by 1200 rupees from club factory... And was delivered wrong shoes... Which did not even match the shoe i had ordered... I even returned the product and asked for refund from the company and it is more than a month now that i have not been refunded. Please i beg of you to kindly refund it at the earliest. Item i. D is sbo[protected]n....

Hello so i just ordered few maternity dresses in this online shopping and im so stupid for ordering first before reading some reviews, so since i read all the reviews and there is no good feedback not even one. I want to cancel all my order and i try to contact them in all ways but god damit they are not # responding. This online shopping is giving me stress and # headache....