Club Factory Complaints & Reviews

I have ordered shoes on 10 June and made the payment and receive the msgs for payment confirmation but now it is showing that no order is placed.it is really discusting. Kindly confirm me that what is this happening. Kindly revert me asap.

Club factory deduct the amount of the order two times.and showing not paid for the order.please return my money as soon as possible.and also customer service not answering

Had order 2 iteams ( Order SO[protected] which were sent by you through Xpressbees .. Tracking No.[protected]
Till date i have not reveived the items .
On your tracking facility in mobile app, 3 times it shows not delivered due to office closed.
Have raised complaint with [protected]@xpressbees.com, but stutiation remains same.

I haven recieved my product and yet in my account it is written delivered on may 24th.i never got any notification or sms or call frm any delivery person.my order no.is[protected].its devastating .

Yes my experience is also same fake bakwaas app ever I saw on net

Order no:SO22238072, PAYMENT MADE ON 16/5/2018, tracking id EQ[protected]IN . I didnt receive my product . It more the 24 days but there is no update after may 27 try to deliver the product .If my product not delivered to my home so I quick action of your company.
..

I have ordered for few things on June 4th, received number as SO25031050, when i am checking on order tracking it showing nothing.Very bad experience, will recommend people not to trust this online shopping site .I need my order tracking as well as my product delivery details at the earliest

Please cancel my order because I am not able to place another order. My order no. SO25450068.

Unable to track my order nd not delivered till the estimated time this site should be blocked because we even can't cancel the order unless it's delivered either give me tracking info or do cancell my order my COD no. SO52820615

My order number SO60341438 has not been delivered but it says it's delivered. The order has been confirmed on October 29/2018 and it says it's been delivered on November 9/2018. I did not receive anything. Kindly ASAP look into the issue and resolve it. Hope I receive my order soon Thank you
Varsha
My mail id [protected]@gmail.com

My order is not been delivered but on the app it says delivered on Dec 17th 2018. My order number is S[protected]. Please look into it and resolve the issue ASAP.

SO[protected] order not received

I ordered few items on 13 th of June and also did the payment through Paytm... But I didn't receive my order till date neither the refund has been done... Please let me know what should I do... my order no is SO[protected]

Worsr

Worst clubfactorclubfactory

SO[protected] SO[protected] both delivery pending, when it was suppose to be delivered on 16th-17th July. Made payment through paytm and card. The tracking shows items are with Customs Clearance.

My order number[protected] has not been delivered but it says its delivered.the order has been confirm on 11 august 2019 and it says its been delivered on 19 august 2019 i did not receive my order from nowhope i receive my order soon.

I ordered two items through my order number SO[protected] but I received only one item. But the tracking list shows that it is delivered. Hope I will receive my order soon.

My order number is SO[protected]. It was supposed to be delivered today that is 29th of October...please let me know about the delivery .

My order stuck in customs of about 20 days till no update was given... Worst app ever seen... Not delivered in proper time...

Please cansal my order because not showing the the details page .oredr tracking .I oredr the few item but not deliver and not showing the app ordered page I order the 5/7/2020 but Stell not deliver and not showing details page ..very bad service .return my payment my order no track and cansal my order .immediately refund

Order no - SO17088190

Plz Cancel My order And Refund My Money
Order No SO24742012

I have not received my shipment.

I want to cancel my order as i don't like it now

Yes, it's 100 but if it will be provided in the app then again there will be some rule that the balance will be used if the order amount is of sone limited amount and then again I have to pay shipping charge, its better if it will be provided in Paytm or mobikwik wallet .

I orderd one bangle and earings, bangle is damaged and ear rings are not as like shown in the picture and even quality is very much poor

Already My Oder Raise 30 May 2018 But Stok not Received And Payment Advans Paid So Please Chek Screenshot Attachment

Already My Oder not Received and payment advance paid So please This Case Urgent Help Me ... ORDER NUMBER: SO24356074

Dilevery dilay

It's been more then one week my order is not yet delivered and no information received from club factory...and now it saying it is misrouted...when I will get my order... Order number
[protected]

My package is misrouted. I am ordering for the 2nd time. Order no SO40983482

It was supposed to reach by 4th sept' bt misrouted wrong IST. Help C.F

I want to buy another product please cancel this order and refund my money please I have an a airpods please cancel my product

I have booked earing worth rs 170/ but when I received. I got to know that it is not good and I have mailed regarding this problem but I didn't receive any responce from club factory.

i return 2 orders same day ur person come and take a parsal..but still i am not received my money bacy my order number is-SO58961676...SO58954569...I WANT MY MONEY BACK

Worst customer service experience i have ever seen, if you are trying to contact them on their customer number, plz forget about it, you have to call them and wait atlest 20 to 30 mins then if a person picks up the call they will tell you sorry we haven't got any response from your side, i have returned my order, returned ID.. SON[protected], order has picked up but after that i haven't heard from them, no tracking, no refund & no money, i have called them in there noida center a guy named RITESH picked up the call and started pitching their robotic ###, having no class, after waiting in their calling queue for 30 mins they don't have a ### curtsey of an apology.. Irritated level 900 corers.
Dear CLUB FACTORY you are a startup, so don't try to be like Amazon or Apple. Hire some good people or train your existing one, if not contact me i will train them for you for free so that your customers won't face such ### again.
Oh i forgot their chat services are mind blowing if you are thinking about a chat don't do that coz you will be the 50th customer.. Seriously isn't it ### irritating..
And their customer support are also next level.. Plz train them guide them and hire some people, i mean people not donkeys and monkeys..
Refund my money else i my tonns of options left.
(-[protected]) stars. This is your ratings in customer services.

I got my delivery today. The quality of the product was very bad and the colour was different also. So i wnat to return it. I gave a return request and within a few minutes it's showing that the return package has been shipped!
The item is with me and it's showing shipped.

No confirmation from your side only one time call was done by you
ORDER NUMBER: SO24166452
SHIPPING ADDRESS:
Nangare vishal
Rubberwala house Dr A R Nair road Agreepada opp Agreepada police station Agreepada
Mumbai
Maharashtra
400011
India
Phone: [protected]

mene 1 product kharida tha mujhe usko return karna hai
kyoki size me problem hai,
me last 8 days se conntect karta hu lekin koi reply nahi milta
costomber care se bol rahe ki chat se baat karo lekin chat wale bhi koi reply nahi deta to mujhe kya karna chahiye

My order No. SO23157271

Booking Date : 23.05.2018

by cash

my products is not receive on till date

I have placed an order with you guys and the date of delivery was initially 31st may, then it got delayed to 2nd june and now it is getting more delayed to 6th june. I have my plans for 3rd june can you explain how will I get my stuff on time??

Dear Team,
Today I placed order giving my card number. It is added and not able to remove my card details. Kindly tell me how to remove my card details.
Thank You

Hello sir/mam
I have purchase shoes from club factory.
My order no is SO23109565.
But it wrong size delivered so how to I return and refund my money

[protected]

Zip code not my project asif.[protected]@gmail.com not available for my product product no.SO23356289.

My name muna kumar number [protected] complaint

I dnt recevied my order .. my order no is SO20261734 kindly check my courier and send it as mention address or refund it

I have order the hand bag which was delivered on 27/05/2018 against my ORDER NUMBER: SO22369097 which has been received faulty I want return the parcel and apply for refund. So when shall your person will come to pick the same

I ordered women sports shoe, on 20th May, size 4.5 which is fit for me i want 5.5 size, please exchange the shoes as per the size or refund the amount.

please replace the product as soon as possible, as it has already taken long time to come.

my order no is[protected]

Order number iss[protected] i ordered 3 items but i receive only 2 item so plz query this