Club Factory Complaints & Reviews

I lost my old account, i had a club factory account.I accidently logout from it.and i tried a lot to get back in and also tried to change my password.but they were saying that the mail id and number are not registered.then i got depressed becoz i have done 4 orders from that account.and delivery yet to come.and i accidently created new account from same mail id and number.plzz help me to get back my old account....

I placed an order from club factory on 31 march 2018. On 04th of april i got one message from club factory item was dispatch.

Still its pending... Many times i contact with club factory customer cater and xpressbees customer care. But no reaction from their side. They are trying too fool us. I was tacking my order jst now also. It showing my order was already reached at pune on 19th of april. Still anyone contact us. Many...

I had placed order containing order no. So17827857 on 18th april 2018 with club factory. On 21st april we had given call on number [protected] for inquiry of our product the executive had said that your product is returned to club factory as they couldn't trace the address and asked for your bank details to refund the money we have received the otp on our mobile which the concern person of club factory asked us to share and we did the same...

My order no so 17611811 and the tracking no is[protected] dated 17/04/2018, but goods have not yet received, while checking tracking no shows invalid, tried contacting the given contact no.in your website
As [protected] it does not exist, kindly arrange to deliver the goods ordered and paid fully, as soon as possible as we are planning to go overseas soon
Thanks...

I ordered my products with club factory on 14th april. The order id is so17322307. I m unable to trace the order in the app or the given link.. There is no response from their customer care as to whether the product shall be delivered at all let alone when. All they have done is fed me with lies so far regarding completion of order. I just want my product delivered....

Hi,
I ordered a jacket from club factory, after I ordered I changed the size of the jacket so the initial order showed *0. I got the jacket though, but the quality was so bad I had to return it. I din find a return option for the jacket but I sent it to the courier guys even then, out of 4 items I returned I got refunded for all except that jacket. Im trying to contact the customer care, but in vain, nobody is responding. The number...

I ordered earrings on april 15, 2018 and it was shipped on april 17, 2018. From that day on, i'm unable to track down my order. I have complained to the courier company xpressbees regarding this issue but they haven't responded yet. I have also contacted club factory's support group but they are of no help either. All they said is that i can only track it 5-6 days after shipping, so as for that it's been more than 7 days and still i have...

This complaint is against the fraud conducted by newly opened company clubfactory india private limited registered at hno-b 392 ist floor, nirman vihar, near metro station, new delhi east delhi dl 110092 in by following persons:

Suman aggarwal - b 392 first floor nirman vihar new delhi 110092

Rakesh kumar aggarwal - h. No. 84, o, doctor ravi das ke peeche, gumti muhal, auraiya uttar pradesh 206122
br...

My order is being rescheduled for pickup on a daily basis by club factory since 19 april 2018. When i contacted the courier service (Ecom) they informed me that club factory is rescheduling the pickup.
Today i tried to get in touch with club factory to get the order cancelled but they did not reply on chat option available in the application.
My order no. Is so17023742 and i placed it on 9 apr’18...

I have ordered through club factory india pvt lmt on 23 april 2018. But after placing order, i didn't receive a single mail or message about my order and whenever i try to track it online, it shows wrong order number or pending details.
Please let me know about the expected delivery of my order and if not then i want to get my money refunded.
My order number so18784840
Please note that i ordered as a guest...

I have ordered a short sleeve striped top long back in april 1st week and got an email that the product has been cancelled and they have refunded it in my account but i did not receive any amount.

I tried calling paytm as suggested by them but they are not properly reachable for me. I tried calling a number given in google for club factory but that was a fraud call. Please help me get my refund as soon as possible.
br...

تم سحب عملية شراء مرتين ولم يتم تسجيل الاوردر
تم السحب من الفيزا مرتين خلال نصف دقيقه لماذا؟؟
وللان لايوجد اوردو مؤكد اصلا
اريد استرجاع نقودي الان الان كامله..
Plz u take 2 times from viza.. And no confirm order for any times..
I want to cancel order and return my money now plz.....

I received a mail stating that my payment was failed and I had to pay for the same order again and the money was debited twice due to which a new order was created. The second one is this order number (order No.SO[protected] when I made the payment for the second time. I want this to be cancelled. Please help me out with this. Sorry for the inconveniences caused....

I returned 4 products purchased from club factory in the month of march. On 17th april i received the message "a refund of inr 1484.4748 has been issued through paytm wallet to. Please pay attention to your account activities."
Since then waiting for to get the refund credited in my account mentioned.
There's another refund msg also for another product which i received today, i. E. On 23rd april "[club factory] a refund of...

I placed an order for 3 wallets of the color pink, wine, black. The pink one delivered is dirty but it's ok its the same as i ordered. But the black one is of wrong patterned and wine one is the wrong color delivered, they gave me blood red color wallet which has inside color as pink. The company offered me compensation s of 50 % but i just asked them to refund the return shipping charges along with product refund. I have a screenshot in...

Cheater company. Never go for it.
All the reviews on club factory app, number showing sold items and product images are totally fake.
Product are not genuine for even after discounted price for they are offering.
Every image of product is photoshopped very well to trap the innocent customers
My experience:
I purchased a jacket when i got it, i was totally shocked after seeing the product. It was very low...

I had placed my order and it was shipped of 12th april 2018 but still my i can't track my package it still shows pending tracking
It was shipped by xpressbees and they are showing information pending from carrier my order no is so17497487 any information about my parcel would be appreciated i have already paid for my order give me information about parcel or just refund my money...

Hello, i placed an order two weeks ago and when i tried to place another one a failure message comes up with the legend "payment failure", i already tried with 2 credit cards, debit card, pay pal, trying to buy through the web site, from another smartphone, re-installing the app, from another account and none of them worked. Can you please help me to take a look on this issue?...

I need to return an item that is too small even though i ordered a bigger size as was suggested, i've tried for 2 days now to get an address to send it back to no avail, phoned uk customer service still no reply even after leaving a few messages, online service is appalling i've gotten no sensible replies to my queries just saying they were looking into it for me the. Saying it's been too long for my last reply so the conversation is closed,...

I order 2 pair of shoes in the month of january order nunber-so12326542 and when i received the order the material wasn't the same as it appeared on website. I didn't like it so raised a return request and courierd the package to the address provided on the app. The return number is son[protected]. So far i havent received my refund and i tried to contact the customer care via chat or phone didn't receive any response. Very poor service....