Club Factory Complaints & Reviews

Club factory — kindly refund my money

I have ordered 2 shirts on 13th march and the estimated delivery date was around 20 th. My order no so15122315. Kindly refund my money. When i spoke to the customer care they are saying the order has been canceled. They are asking for my card details for a refund which i think thts not right to share my card details to anyone. Kindly refund the money......

I ordered for few things on club factory. First there was no cash on delivery available, so i made online payment. After the payment was made, immediately i got a confirmation sms with tracking details. After 15 days of order, the tracking showed rescheduled pickup from day one. When i checked with the courier company, the courier company said that they are going everyday to pickup stuff from club factory, but they have not handed over my...

I m return your products, this is not a original caloth and defrent colour.
I have ordered my product from club factory but the order is not showing in my club factory account even the product which i have order was not appropriate i want to return my order. But it is not possible as the order is not showing in my club factory account. Can i return my order directly??? If it's possible than return my club factory order and do refund...

Greetings

I wanted to return two items from Club Factory. The number available on google for Club Factory's customer care service was [protected]. I gave a call to them and they asked for my card number, cvv and expiry. After this, they asked me to give them the OTP that I received. This happened 6 times and then I got a message saying that Rs.4000 was deducted from my account. They showed a transaction from www.oxigenwallet.com...

The product which i have purchased was not good want to return it...i approached customer care Some of the person came into contact and taken all bank details saying that he will refund the money by tommorow. when im trying to reach him he is not lifting the cal, disconecting continuosly, is there any fraud occurs by that person Pls kindly help me....

CLUB FACTORY,
I have ordered some items and my account is debited from my account. still you have messeged me that order is out stock. many Has has been passed but my payment has not refunded. kindly return my money within 3 days either I will forged to go to the police or consumer care forum. MY ORDER NO S[protected], TRANSACTION ID [protected] dated 22.3.18.
ORDER NUMBER S05641693. TRANSACTION NUMBER [protected].
A MAIL...

I ordered one jackets to club factory vide order no. SO14535389 on 03/03/18 & paid by Debit card of Rs.1966/. After that the order was cancelled by the company due to unavailability of product & sent me a message that the money will be refund to my account. But the amount Was not refund till now. So I am requesting you to make an arrangement for refund my money....

Order no.[protected] which placed on 7th of march 2018.. Was said by you to be delivered on 23rd of march'18.. Today i. E.28th of march i am receiving a message to review and rate my items which still not delivered to me... Why is it taking forever... Or where those people have thrown my order... I really want to know... I saw people already have complained about you guys... You never receive our calls.. Totally cut off.... Next time i'll...

I have ordered 3 dresses on 7th march and the estimated delivery date was around26 th. My order number is so14796850. Kindly refund my money. When i spoke to the customer care they are saying the order has been canceled. They are asking for my card details for a refund which i think thts not right to share my card details to anyone. Kindly refund the money....

[protected] i called this number. When i asked for refund since i had not received my parcel he asked for card no., validity and cvv number

Club factory
Dear durga,
Thank you for shopping at club factory. This is a confirmation that we have received your order placed with the details below. You can track your order status in our app anytime.
Order number: so15494919
Shipping address: durga
New...

I placed an order on 17th March and i did not get the product delivered till date. Moreover, i am unable to track the status of the ordered product and i am also not receiving any notification regarding its progresd. I have already made the payment including shipping charges. Till when can i expect the parcel to be delivered?? Order No.SO15381218, tracking number is[protected]. Please look into the matter as soon as possible....

Dear club factory, i bought 1 product on march 13, 2018 with order number so15106172 with. I received the product on march 27, 2018 with tracking number[protected].
Actually, the bag item number a12-1-61 did not match to original pictures and the product get damaged too. I paid this products by online payment methods through paytm.
So i kindly request to you take back the product and refund my money through original payment...

One month ago i purchased some clothes & accessories from club factory online. My order number is so15155453. Still now i have not received any thing. When i call customer care helpline they are asking for my debit card number, this is ridiculous. Now please inform me when i will get my things?? Is this a valid online shopping site or fake...??? Please assure me.....

I have placed my order on 10th of march and still not received any update on it and there is no contact number or im not getting any option to contact daily it is mentioned that pickup rescheduled for next day and if i chat with represntatives they just say they have forwrded and do nothing they are waste no one is bothered about customers im completely left helpless wasted so much of money on this app ill sue you people either courier my...

I ordered a shirt ( formal bussines long sleeve shirt), order placed on march 12 2018, and march 22 out af delever happened but same date they gave a msg telling that failed be delevery due to incomplete adress or call falure.. Kindly please help us by giving proper information regarding that product or else kindly help me to get back my money
my adress is
Jayaram
Kanakapura
Near bus stand pin code 562117br...

[Club Factory] We're sorry but while processing your order SO15042840, some items are no longer available. The related refund has been issued through Debit Card to

Plz update my statu items not received till date.

Plz send my items or refund my amount as soon as possible

Plz send your contact details otherwise you contact me on my phone no. [protected]...

Hi,

My order number is s[protected], i have ordered product 15 days back i have not received my product yet. Kindly look into it or refund my money. The service is pathetic, i am unable to reach customer. They are just eating up all their customers money. I want my money back, they are one of the worst service provider.

My tracking number is[protected]

Thanks,
Shaswati...

Dear club factory, i bought 07 products on march 11, 2018 with order number so15046753 with. I received the products on march 23, 2018 with tracking number[protected].
Actually, one of the items, the bag item number f30-04-12 xxx00668854n did not match to original pictures and to me also. I paid this products by online payment methods through my credit card.
So i kindly request to you take back the product and refund my money...

I had placed the order on 6th march.. My order no is so14720026.. When i try to track my order from the mobile app, it's continuously showing pick up rescheduled for next day.. It is almost 18days now and u still havent received my stuff ordered.. Either please let me know when will i receive my order.. Or refund my money.. Waiting for a positive response.....

I had order on 1 march and still havent recieved my parcel. The status show "pick up resheduled for next day" every day from 15 march. Today i contacted the delivery agent ecom express they said they have no recieved any parcel from club factory.
What is the delay about?
The club factory executive everyday says that they have pushed the delivery partner but nothing's changed.

Order id:so14391232
Tracking...