Club Factory Complaints & Reviews

I ordered shoes on 2nd april i got aftership tracking details (Order no.[protected] has been shipped by ecom. Tracking number is[protected]] but it's 14th april 2018 i'm still not able to track my courier. I tried multiple time to contact customer care but none of the numbers work is. I prepaid cash for this product but now i'm thinking that was a fraud transition by club factory. The worst part is they force customers to install club factory...

Sir i ordered for a trouser size 36 waist to this cheater company. The order was prepaid. They charged courier charges from me. When i received trouser i found a tamboo size pant of bad quality. I requested them to return. They refused to
Take return and told returning is not their policy. I want you to please intervene please

Rajendra singh chauhan...

Order number is so[protected] i ordered iphone6 mobile cover and they delivered 7+ cover when i tried initiating return request they asking me to courier the product.. Why should i pay for their mistake?.. I need a new cover or they should initiate the return request. I have mentioned correct size of th cover but by mistake they have sent it.. No issued but they should exchange or credit the amount and they cannot ask customer to courier the...

I have ordered a bracelet worth Rs 69 via net banking.This is my first purchase in clubfactory. I just want to see how the products be. After ordering, I regularly check the status of my order. Two days after while I trying to check my order status one popup shows "Request failed with status code 404".I tried several time but the same thing happens.I'm so worried about this.What is the solution for this?...

I orderred 13 items from club factory.. Only 2 items are worth for money. So i decided to return m product.. But they never opted me for courier service to pick my parcel. I asked them for arranging courier service to pick my parcel about 1 week. Still there is no response. I was keep on message to support centre. They asked to arrange courier by myself.. So after return my product how can i believe my money will return back. Really fraud...

My product has not been received till now i have placed the order at march 21bt till now not dilevered... Plz dilever it it's urgent my order no is - so15589344 plz dilever it till 16 april 2018 bcoz its urgent i have been ordered this product for my frnds birthday party. And in g-mail i have received a message that i will get my product in between 8-18 days but it is too late plz dilever it...

Myself suprabha yadav ordered on 10 of april. However, i receive messages regarding my order but no idea is given for delivery dates. Please tell me exact delivery date. Order no so16424766.

I required the items urgently otherwise may i have to return it.

You mentioned it that custom clearance may take 2-3 days but not the location wthere delhi airport or some where else.

Update me as soon as...

Hi,
I ordered an item from club factory. Order number was so16174880. One item out of that order is out of stock. Club factory claimed that they already refunded to my paytm account. But i didn't recieved. Niether in my paytm now in my hdfc bank. I need immediate action to be taken against it.

Club factory is claiming that my refund id is 105234. But i didn't recieved any refund. I want my money back....

I ordered two dresses on 2nd april i got aftership tracking details (Order no. So16313526 has been shipped by xpressbees. Tracking number is[protected]] but it's 11th april 2018 i'm still not able to track my courier. I tried multiple time to contact customer care but none of the numbers work is. I prepaid cash for this product but now i'm thinking that was a fraud transition by club factory. The worst part is they force customers to install...

Order no: so16218979. Tracking number :[protected]... Its been along time i placed the order but still i didn't received it. I donnno how to contact you. Can you please provide your contact number? Im not able to contact xpressbees shipment people also. Please let me know the procedure to get my order or let me know how to cancel it? Heard lot about your products but not satisfied with this kind of services......

Hello,
I had placed 3nos of product order on your club factory site, and i had order in mar'2018 and as per your delivery process, it was showing that product will be delivery betweenn 8 to 9 days. After few days one msg received from your side that product will be deliver in 3 business days but till date i have no information about my product or my money. I think its a fake website. It no so please give the response.

...

I have ordered products on club factory on 17th February, 2018 of worth 2300. Rs till now there is no update about it ...when I approached support center they told that it was problem with the ecom express company to deliver but I spoke with ecom express customer care they told me that club factory company itself cancelled my order on March 26th when I questioned the same in the support center there is no reply till now
So can I know...

Dear Sir,

I have ordered few items in club factory and i have received only few items .
my order no S03945813. I have ordered around 19 items and received only 3 items, tried calling customer care they asked to send the pics of the courier received i have sent them but still the amount is not refunded .

Total Amount paid is 1708.5(19 items ) And paid on 10 Sep 2018

Gave many complaints...

The tracking number is incorrect in the name of courier company given by you.[protected].

The courier company says there is no such order number received from club factory.

One of number from google in the name of club factory says me to tell all revert details of your debit card then the money will be refunded since my order has been cancelled.. This is fraud.

My order number is so[protected]...

I have order some items on club factory but when we check the status online after twenty days it was not shown anything about the tranist of the material, then i would like to talk with customer care no which was found by on net is [protected] when i dial this one # was talking about the refund and ask me to give me your credit no i will give it after that validity of card i have but after that the enough was happened they asked me to give...

Not delivered yet, please check below mails.

Thank you for shopping at club factory. This is a confirmation that we have received your order placed with the details below. You can track your order status in our app anytime.
Order number: so16363900
Shipping address: sheetal
Tower 7, magarpatta city, near seasons mall, hadapsar, pune
Pune
Maharashtra
411013
India
Phone:...

I ordered a tshirt on 4 april i got aftership tracking details (Tracking number=[protected] but it's 9th april 2018 i'm still not able to track my courier. I tried multiple time to contact customer care but no one is responding call. I prepaid cash for this product but now i'm thinking that was a fraud transition by club factory. The worst part is they force customers to install club factory software for support but still there is no support...

I had ordered for a jacket for my daughter on 30th mar 2018. Payment for the same had been made from my credit card. However, the item/ product has not been delivered till now.. The details of the product (Aa per ur email) is below..

Your order (Order no. So[protected] has been processed and shipped by ecom. Your tracking number is[protected]

Please help me track the product n kindly ensure timely delivery...

I have ordered shoe and it was deliverd to me. I am not satisfied with the material of the product. So i thought of returning the product. Myorder no so15839221. Kindly refund my money. When i spoke to the customer care they are saying the order has been canceled. They are asking for my card details for a refund which i think thts not right to share my card details to anyone. Kindly refund the money......

I have ordered product from club factory with order id S[protected]
Its been more than a week and still not received any update.
I have called many local customer care no.
Eg.[protected], [protected]
All said that ordered is cancelled and you will get refund but when i ask about my product details all have no answer and rather they ask about my card number and cvv.

It appeared to me a fraud transaction.br...