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Club Factory Complaints & Reviews

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Last updated Sep 17, 2023
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Club Factory reviews & complaints page 237

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A
Akash Gujarathi
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mens casual paid jacket

Website:Club factory

I have order a mens casual paid jacket and suddenly i have been approved for refund for it. The reason is totally # that it have been missing. It means every time i order more than 3 stuffs one will get missing or will not be delivered for any # reasons, not so good service at all.
Have no bussiness sense or qualities, i hope i surely get my refund as soon as possible and i m getting on 602 rupees back and i have paid 605 rupees for...
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Shahasfa Ashraf
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

when will order be delivered

Address:Kannur, Kerala, 670104

I placed two orders, on march 5 and march 14. The orders no’s are so14679365 and so15185751 respectively. The first was estimated to arrive ln 23rd march and the second on april 1st. The first was shipped on 15th, but from 17th onwards the tracking info is shown ‘ pickup rescheduled for next day’. Why is this happening? Will i get my products in time??...
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K
Kanchan Jeet Kaur
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order is getting rescheduled

Address:Jaipur, Rajasthan, 302021

Hi,
I have order some products on 5th March but still did not get my products. Order number is So14697548 and tracking number is[protected]. I am getting an updates in my account from your side and my products are getting rescheduled. I was trying to reach your customer care and talked to someone. As he said my order has been cancelled but I am not satisfied with his answers. Please update me status of my product ASAP....
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Bhavesh_mihir
from Palanpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yet not received the product

Address:Banaskantha, Gujarat, 385001

I have received a tracking id having number as[protected] post placement. However i am unable to trace this consignment. This was suppose to reach on 13th march 2018 which has not yet received. Can we have the status on the same. The amount on the same has been debited from my account.
Consignment number being so15111184. I can be reached on [protected]....
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A
Aarthi Dhareshwar
from Udupi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item status unable to view

Address:575004

I have received a tracking id having number as[protected] post placement. However i am unable to trace this consignment. This was suppose to reach on 19th which has not yet received. Can we have the status on the same. The amount on the same has been debited from my account.
Consignment number being so14737061. I can be reached on [protected].
Rgdss...
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Shruti Darak
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not receive the order yet.

Address:New Delhi, Delhi, 110085
Website:Club factory.

I have ordered twice from club factory. One on 11th March. The other on March 12th. My order numbers are... No.SO15007382 and No.SO15059144 ... I haven't received my orders yet. Kindly respond.
It has already been 12 days. They have not given any tracking address as well.. it just shows that it has been rescheduled for tomorrow. This is totally unexpected. How can we order again then if this remains an issue??

Dr....
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Shakti Tanwar
from Narayangarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account se amount nikal liya aur product nahi dene barai

Address:Kurukshetra, Haryana, 136119
Website:Club factory

Shakti tanwar village lukhi dist kurukshtra state haryana main online shoes order kiye the joki Abhi Tak nahi mila aur mere account se amount we transfer Ho Gaya aur nahi koi call aaya company ka aur nahi koi email I hai agar paise Wapas Lene Ko bola toh account number ki jagah debit card number mangte hain aur bolte hain aapne toh address galat Diya Hai...
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A
Aniruddhapatil
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my payment

Address:415409

Dear club factory,
I have ordered one shoe from this app on 18th Feb 2018. I paid 19.52$ through debit card. After 2 days of order I got mail that your order is cancelled and payment will refund within 5-10 working days. My order no is SO13884008 and my order id is 201802180546096650432. Now 1 month is completed but still I didn't get any refund. Could you please tell me when it will refund....
+2 photos
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A
Amachellefaith Bas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return items- so14717696 - beh00047437n cbs000101078n cbs000456773n

I just wish to return some item which was delivered on 19th March 2018 but there is nothing in the system that I can contact your support. I would like to return the Blouses because the material is damaged and not good as you mention on your website also the Brushes it is all small - attache photo what I receive - also all the codes.
css[protected]n...
+1 photos
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Tiamu Rawat
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loose leggings and heeled shoes

I ordered 1 earing, loose leggings, heeled shoes, sport simple sweatshirt and plastic hair curler i received my order but i dont like the quality of loose leggings and heeled shoes is not as good or not my size so i return it by post at their adress which is given to app but at time my money is not refund but in app it shows that money is refunded but it's not plzzz refund my money hlp me total amont of my money is 1300...
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A
Arul Revathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no details about my order (clothing)

Address:Chamarajanagar, Karnataka, 571440

Dear Arul kumar,
Your order SO14769247 has been shipped to Club Factory's distribution center from different factories. We are packing your items and will schedule the shipping service. It takes about 2-5 business days. But still am not receiving any details about my order. I dnt know when will i get my order plz confirm the tracking number and let me tell via mail, ,
Soo we are ur valubale customer so my peoblm will be sort...
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A
Anitha Vishwanath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not yet delivered the product

Address:Bangalore, Karnataka

I have placed my orders on 10rd march 2018 (Order no. S[protected] for rs578. The amount had been debited from my account and it said the order will be delivered in 3 business days. Till now the product is not delivered and no updates about the order as well. I have tried track the order with the tracking id they have provided, but it does not show anything...
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Afsa Hilmy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order number - so14888804

Address:Mumbai City, Maharashtra, 400013

Dear sir / madam,

I just wish to return an item which was delivered on 19th march 2018 but there is nothing so that i can contact your support. I would like to return the dress because the material is damaged and not good as you mention on your website.

So request to collect my parcel as soon as possible and refund the amount to my account.

Below is my order details;

1. Sexy women...
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Darima Rahman
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i bought a top but it is sleeveless, and it is large in size

I have bought 3 products together from club factory on 6th of february. The product details is that 2 women's bag and 1 women clothing. I have complaint on women clothing as i took 1top of full sleeve but it is not and it is large in size and it not like in the picture given in site. So please kindly take your product and refund my money to the account as soon as possible and i appreciate that the product estimated time to reach was 23rd...
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Kaushal Kumar patar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order too much delayed

Dear sir
I have not received my order yet it was not delivered to me by the time given. It was to be delivered on 28 february 2018 but yet it was not delivered. The app was telling to have patience but how long should i. I will be very much obliged if you help me in this problem. If this continues how will your customers have faith on your company. Being a regular customer of yours didn't expected this from you guys. My order number...
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Sandra Johnson
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

products not received till now

I have placed my orders on 3rd march 2018 (Order no. So[protected] for rs1352. The amount had been debited from my account and it said the order will be delivered in 3 business days. Till now the product is not delivered and no updates about the order as well. I have tried track the order with the tracking id they have provided, but it does not show anything

https://app.fromfactory.club/order/SO14507146/detail...
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S
Sheng Arrocena Olandag
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waiting for ordered products to be delivered

Address:+86
Website:ClubFactory.com

[club factory] payment for your order no. So14712699 on club factory app has been confirmed. You can check your order status in the app. Notice: we will never ask for privacy informtion like otp from our customers in any way.

— i have received above message from club factory. It's been two weeks now since i placed the order and payment confirmed through so14712699.
Also received notification saying there are items...
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V
Velam Thanu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get my parcel

Address:48126
Website:www.clubfactory.com

I placed an order with club factory on 2/28/18. The order number is so14358893. I have still not received my package.

Tried checking the tracking information on e package website. It shows that “isc chicago il (Usps), processed through facility, your item has been processed through our facility in isc chicago il (Usps) at 3:38 pm on march 9, 2018.”

And there is no information after march 9.

Please...
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S
Sowjck
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor pathetic quality

Address:Mumbai City, Maharashtra, 4100083
Website:Club factoty

You are a fraud company
I am trying hard to return the order number order no. So14621970 but nobody responds from your end
Where should i send to return the order?
I am going to take a legal action on this fraud
What else you want me to fill to complete 360 words
You are fooling people not acceptable
Take back the pathetic quality good and return my hard earned money...
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A
Aishwarya Belkhode
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of my order.

Address:Thane, Maharashtra, 421605
Website:club factory

My order no. Is so14695811 i orderd on 3rd of march, 2018 for rs.3655.58 total 15 items are there on checking tracking details i only received your item is reschdule... Please notify me how long it will take... I want my order as soon as possbile. Pleasee take note of that and help me to get my complaint resolved.
Your customer care no is invalid. I am very disappointed with your service it has been 15 days but i didnt received a confirm...
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