Club Factory Complaints & Reviews

Website: Club factory

I have order a mens casual paid jacket and suddenly i have been approved for refund for it. The reason is totally # that it have been missing. It means every time i order more than 3 stuffs one will get missing or will not be delivered for any # reasons, not so good service at all.
Have no bussiness sense or qualities, i hope i surely get my refund as soon as possible and i m getting on 602 rupees back and i have paid 605 rupees for it bloody cheaters

Apr 28, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Club Factory Customer Care's response Dear so sorry for the inconvenience，could you tell me your order number? So that we can help you as soon as possible. And please try re-star 5. Thanks.

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K

Kaustabh Mitra

from Kolkata, West Bengal

Mar 23, 2018

Booked an order on 4/3/2018..with order no...SO14605154 didn't arrive after so many days gone..we put faith on this website..but we are afraid to say we are disappointed..They have stopped sending all communications from last week..please advice us what to do..
Ajanta Ghosh/kaustabh mitra

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Address: Kannur, Kerala, 670104

I placed two orders, on march 5 and march 14. The orders no’s are so14679365 and so15185751 respectively. The first was estimated to arrive ln 23rd march and the second on april 1st. The first was shipped on 15th, but from 17th onwards the tracking info is shown ‘ pickup rescheduled for next day’. Why is this happening? Will i get my products in time??

Mar 28, 2018

Complaint marked as Resolved

Turns out the order was in customs and I got the order as soon as it got moving.

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Club Factory Customer Care's response Dear so sorry fro the delay. we have urged them deliver fast again. We have been trying to push the express company to transport as soon as possible. We are urging the express company to update the logistics as soon as possible.
We had pushed courier for times, cause there so many parcel need to ship, the logistic not update in time, hope you understand, we know your mood and we will try our best to urge, sincerely hope you can get it soon! And please try re-star 5, thanks.

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Address: Jaipur, Rajasthan, 302021

Hi,
I have order some products on 5th March but still did not get my products. Order number is So14697548 and tracking number is[protected]. I am getting an updates in my account from your side and my products are getting rescheduled. I was trying to reach your customer care and talked to someone. As he said my order has been cancelled but I am not satisfied with his answers. Please update me status of my product ASAP.

May 7, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Club Factory Customer Care's response Dear, here is the latest tracking info for your reference. Your order is in custom clearance now. After that, the local courier will pick up and deliver it to you in 5-12 days. Your order has not been canceled. Please do not trust the person you called. He or she is a fraud. If you have any inquires, please leave a message on our app support channel. Thanks.
If the problem has been solved, please give us a 5-star comment and close the complaint. Thanks for your support.

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Address: Banaskantha, Gujarat, 385001

I have received a tracking id having number as[protected] post placement. However i am unable to trace this consignment. This was suppose to reach on 13th march 2018 which has not yet received. Can we have the status on the same. The amount on the same has been debited from my account.
Consignment number being so15111184. I can be reached on [protected].

Apr 24, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Club Factory Customer Care's response Dear we have checked your package and now arrive at operation center, which will be sent to the next city. About 5-12 days delivery. We are sorry to have kept you waiting so long dear. We have been trying to push the express company to transport as soon as possible. We are urging the express company to update the logistics as soon as possible. And please try re-star 5. Thanks.

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Address: 575004

I have received a tracking id having number as[protected] post placement. However i am unable to trace this consignment. This was suppose to reach on 19th which has not yet received. Can we have the status on the same. The amount on the same has been debited from my account.
Consignment number being so14737061. I can be reached on [protected].
Rgdss

Apr 28, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Club Factory Customer Care's response Dear, sorry for the delay during the shipment, your order is currently in Delhi custom, waiting for being cleared. Please kindly wait for 5-7 days, and you will soon receive it after clearance and picked by the local courier. Thanks.
Please try to re-star us for 5. Thank you.

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S

Sarthi5424

from Chennai, Tamil Nadu

Mar 21, 2018

I ordered a shoe with order number so14806744 and my delivery was cancelled but my amount has not been refunded yet. Please do the needful.

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P

Pallabi Changkakoty

from Chennai, Tamil Nadu

Mar 21, 2018

I ordered for 8 things and I got only 7 things. They did not deliver the product and did not give a refund as well.
SO13894698 is the order number.

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C

cysd

from Bhubaneshwar, Odisha

Mar 21, 2018

I had given an order with (Order No. SO[protected], On tracking my package, the status shows delivered but my package is not yet delivered to me

Kindly ensure where is the problem.
My shipping address was
E-1, lnstitutional Area Gangadhar Meher Marg, Bhubaneswar, Odisha 751013

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S

Seema Adnani Sakshi Mansukhani

from Mumbai, Maharashtra

Mar 22, 2018

I had received a slipper invoice no. So14308754. The size is small(39) hence I want to request for size 40. Would like to request for reverse pick up as well.

Thankyou

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Address: New Delhi, Delhi, 110085

Website: Club factory.

I have ordered twice from club factory. One on 11th March. The other on March 12th. My order numbers are... No.SO15007382 and No.SO15059144 ... I haven't received my orders yet. Kindly respond.
It has already been 12 days. They have not given any tracking address as well.. it just shows that it has been rescheduled for tomorrow. This is totally unexpected. How can we order again then if this remains an issue??

Dr. Shruti Darak.

Apr 28, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Club Factory Customer Care's response Dear, here is the latest tracking info for your reference. The first order has been picked up by the local courier and it will be delivered to you in 5-12 days. The second one is in custom clearance now. Once the custom clearance is finished, the local courier will pick up and deliver it to you in 5-12 days too. Thanks for your patience.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: Kurukshetra, Haryana, 136119

Website: Club factory

Shakti tanwar village lukhi dist kurukshtra state haryana main online shoes order kiye the joki Abhi Tak nahi mila aur mere account se amount we transfer Ho Gaya aur nahi koi call aaya company ka aur nahi koi email I hai agar paise Wapas Lene Ko bola toh account number ki jagah debit card number mangte hain aur bolte hain aapne toh address galat Diya Hai

Apr 23, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Club Factory Customer Care's response Dear, if you have any inquires, please leave a message in English in our app support channel. Thanks.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: 415409

Dear club factory,
I have ordered one shoe from this app on 18th Feb 2018. I paid 19.52$ through debit card. After 2 days of order I got mail that your order is cancelled and payment will refund within 5-10 working days. My order no is SO13884008 and my order id is 201802180546096650432. Now 1 month is completed but still I didn't get any refund. Could you please tell me when it will refund.

+2 photos

Apr 21, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Club Factory Customer Care's response Dear, sorry for this issue. After checking with our financial dept., your refund has been done on[protected] and it should have been settled in your original bank account, by which you made payment. Here is the refund report for your reference. If you have not received the refund, please kindly check and confirm with your bank by the transaction ID:[protected] . Thank you so much.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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I just wish to return some item which was delivered on 19th March 2018 but there is nothing in the system that I can contact your support. I would like to return the Blouses because the material is damaged and not good as you mention on your website also the Brushes it is all small - attache photo what I receive - also all the codes.
css[protected]n

+1 photos

May 5, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Club Factory Customer Care's response Dear, sorry for the trouble. Please do as follows to find our customer support team:
Login in our app>Account>Support>Order>What if I get a damaged product>Click 'Support Center'>Select the After the order is delivered channel and leave a message here. Then our customer support team will solve the problem for you.
If the problem has been solved, please give us a 5-star comment here. Thanks for your support.

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G

Gwyn

from Mangalore, Karnataka

Mar 21, 2018

Products are displayed as available and while ordering, are charged for. But when processing, they say the items are no longer available. Refunds are never recieved from this store and they always falsify saying to check with my bank. My bank has no record of the refunds either. I lost a total of almost 4, 000INR on this site.

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I ordered 1 earing, loose leggings, heeled shoes, sport simple sweatshirt and plastic hair curler i received my order but i dont like the quality of loose leggings and heeled shoes is not as good or not my size so i return it by post at their adress which is given to app but at time my money is not refund but in app it shows that money is refunded but it's not plzzz refund my money hlp me total amont of my money is 1300

Apr 25, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Club Factory Customer Care's response Dear, please leave your issues with the order number in our app support "after the order is delivered" channel. Then we'll check it for you. Or you can send an email to our email box: [protected]@fromfactory.club
Since we are unable to check it without your order number or registered email address. Thank you.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: Chamarajanagar, Karnataka, 571440

Dear Arul kumar,
Your order SO14769247 has been shipped to Club Factory's distribution center from different factories. We are packing your items and will schedule the shipping service. It takes about 2-5 business days. But still am not receiving any details about my order. I dnt know when will i get my order plz confirm the tracking number and let me tell via mail, ,
Soo we are ur valubale customer so my peoblm will be sort out as soon as possible
.I ' ll be thankful to you, , ,

Email id - [protected]@gmail.com

Apr 20, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Club Factory Customer Care's response Dear, the order is out for delivery on 20 Mar 2018. You may get it soon.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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A

Ananda Basy

from Kolkata, West Bengal

Mar 21, 2018

I have order a football shoe from club factory with name leoci.but today i received the product with name leeoi.they are selling fraud items.please do not buy anything from there. They are a fraud company. I have picture proof also.i have added the picture for you all to see the truth.Fraud online shopping should stop.

no details about my order (clothing) - Comment #3046025 - Image #0

no details about my order (clothing) - Comment #3046025 - Image #1

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S

Shilpi Bansal12

from Delhi, Delhi

Mar 21, 2018

Hlw sir i have ordered on 22nd of march a upto now i havn't got my product and tracking details are also not updated . The product is urgent for me .plzz solve my issue by providing me correct details.

no details about my order (clothing) - Comment #3046072 - Image #0

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Address: Bangalore, Karnataka

I have placed my orders on 10rd march 2018 (Order no. S[protected] for rs578. The amount had been debited from my account and it said the order will be delivered in 3 business days. Till now the product is not delivered and no updates about the order as well. I have tried track the order with the tracking id they have provided, but it does not show anything

Apr 20, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Club Factory Customer Care's response Dear, the delivery info shows the order has been delivered on 20 Mar 2018. Have you received it? If not, please leave your issues in our app support "after the order is delivered" channel so that you can get a better response. Thank you.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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D

Diab Abu Ajamieh

Mar 21, 2018

I oredered 4 items, order#S[protected].but when i tracked now i found only one item.
Please confirm this
Thanks

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Address: Mumbai City, Maharashtra, 400013

Dear sir / madam,

I just wish to return an item which was delivered on 19th march 2018 but there is nothing so that i can contact your support. I would like to return the dress because the material is damaged and not good as you mention on your website.

So request to collect my parcel as soon as possible and refund the amount to my account.

Below is my order details;

1. Sexy women summer gown prom party fashion dresses - item no. Cdr[protected]n.
2. Round neck sleeveless long dress - item no. Cdr[protected]n

Kindly do the needful at the earliest.

Thanks & regards,
Afsa hilmy

Apr 19, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Club Factory Customer Care's response We are so sorry that you are not satisfied with the quality. I have made feedback to our quality management department, and it has been taken seriously. Meanwhile, we will improve our quality check. Could you please kindly send us a photo of the damaged/defective item? And we will check and resolve the issue for you. And please re-star 5, thanks.

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R

raajashri sathyamurti

from Homnabad, Karnataka

Mar 19, 2018

I didn't receive my order but the app says it is delivered.My order number is SO14112136. I cannot contact the customer service number as well.This is so annoying. They got my money and now I didn't receive my products and there is no way to get a refund as well. It is extremely annoying. Please refund my money.

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W

WWE RAW & SAMCK HILGLIGHTS

from Mumbai, Maharashtra

Mar 19, 2018

Sir my Order No SO14038909 Has been Cancelled but Sir My Balance Not Refund in 10 days Over Why?
Please Reply Me Fast.

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S

Sunita Pant

from Ambala, Haryana

Mar 19, 2018

Customer support representative is asking my account details. Refund status still not updated. Pathetic site. Don't shop krom here. These people are so impolite.
It's been a week till I filed the return but no one came to pick the items up from my address.
[protected]
[protected]
These two numbers were there on which I called them.

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I have bought 3 products together from club factory on 6th of february. The product details is that 2 women's bag and 1 women clothing. I have complaint on women clothing as i took 1top of full sleeve but it is not and it is large in size and it not like in the picture given in site. So please kindly take your product and refund my money to the account as soon as possible and i appreciate that the product estimated time to reach was 23rd of this month but i had received it by 17th of this month
Thank you

Apr 19, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Club Factory Customer Care's response Dear so sorry for the inconvenience，could you tell me your order number? So that we can help you as soon as possible. And please try re-star 5. Thanks.

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M

madhu_hr

from Bengaluru, Karnataka

Mar 19, 2018

I have order casual jacket on 1st march .My order No.SO14372874 already 12 days is gone till now i am not getting the item

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R

Ramanand Kudtarkar

from Bengaluru, Karnataka

Mar 19, 2018

I got SMS on 4th March about the shipment of my order No SO14486073 saying that shipment is ready for delivery but till date same is not deliver please check and revert.
Order Tracking No[protected]

Awaiting revert

Regards
Ramanand K
[protected]
ramanand.[protected]@gmail.com

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S

Swarna Kadam

from Mumbai, Maharashtra

Mar 19, 2018

I HD not received my parcel which was suppose to come on 9th March... And today it's 12th... Still waiting for it..
New experience such late delivery from Amazon or eBay... At least in the u can pay cash on delete we HD already paid and we hv not got the products yet...
It feel like I am cheated and my money is gone...

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C

Cheena Katoch

from Hoshiarpur, Punjab

Mar 19, 2018

My order number was SO13947742 placed on 19th feb 2018, and it is about to be month . Not yet Recd . Payment was even made . Please revert on to this on immediate basis. Want the order on immediate basis. Please tell the status for the same. And why it is not being delivered. There are 4 dresses which are ordered . Want the same urgently

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R

Rakesh Panwar Tehri

from Dehra Dun, Uttarakhand

Mar 19, 2018

I have order a bag two time but they did not send it.
and refunded my money every time . i want to complaint for wasting my time
my first order no. SO13820198 they refunded my money
second order no. SO14221975 ..
please do something...

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Dear sir
I have not received my order yet it was not delivered to me by the time given. It was to be delivered on 28 february 2018 but yet it was not delivered. The app was telling to have patience but how long should i. I will be very much obliged if you help me in this problem. If this continues how will your customers have faith on your company. Being a regular customer of yours didn't expected this from you guys. My order number is so13412348.
Thanking you
Kaushal kumar patar.

Apr 18, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Mar 09, 2018

Tanha Pritesh's response club factory canceled my order(so[protected] and they refunded to paytm .and i have no paytm account.they give me paytm costermer servise number and transaction id([protected]).but they dont gave a respons. how to back refund in my account.

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear, we are so sorry for this issue. The items in your order are all out of stock, though we have tried our best to restock them. Thus, we have to cancel the order for you. And the related refund has been done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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K

Kaushal Patar

from Kolkata, West Bengal

Mar 19, 2018

Order number... SO13412348
I have not received my order yet it was to be delivered on 28 February but yet it didn't arrived so please look to it...
Thanking you...
Kaushal

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T

Tanha Pritesh

from Surat, Gujarat

Mar 19, 2018

Club factory canceled my order(so[protected] and they refunded to paytm .and i have no paytm account.they give me paytm costermer servise number and transaction id([protected]).but they dont gave a respons. how to back refund in my account.

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C

clubi

from Ranchi, Jharkhand

Mar 20, 2018

oder so#11243123 club, factory customer service[protected]=[protected] [protected]

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I have placed my orders on 3rd march 2018 (Order no. So[protected] for rs1352. The amount had been debited from my account and it said the order will be delivered in 3 business days. Till now the product is not delivered and no updates about the order as well. I have tried track the order with the tracking id they have provided, but it does not show anything

https://app.fromfactory.club/order/SO14507146/detail

Apr 19, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear your kind order is shipped via Delhivery, tracking no.[protected]. Here is the latest tracking info for your reference. We mean we need 3-5 days for order preparation. After that, the order will be shipped out by our warehouse. Normally you will get the order in about 5-12 days. You can track it on the following website: https://www.delhivery.com/. And you can also track your order by following Account - Orders - Tracking. Thanks for your patience.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: +86

Website: ClubFactory.com

[club factory] payment for your order no. So14712699 on club factory app has been confirmed. You can check your order status in the app. Notice: we will never ask for privacy informtion like otp from our customers in any way.

— i have received above message from club factory. It's been two weeks now since i placed the order and payment confirmed through so14712699.
Also received notification saying there are items which are no longer available and related refund will be issued however no actual reimburshments received till now.
I ordered a lot of stuffs and hoping that club factory will true to their words and i am challenging them to prove to us that they are not a scam.
I do hope my package will be sent in due time if not please send my refund.
Thank you

May 2, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear, there are two items canceled due to out of stock and the refund will back to your original payment method in 8-20 working days. The rest items are shipped via aramex, tracking no. [protected]. Here is the latest tracking info for your reference. Normally you will get the order in about 5-12 days. And you can also track your order by following Account - Orders - Tracking. Thanks for your patience.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: 48126

Website: www.clubfactory.com

I placed an order with club factory on 2/28/18. The order number is so14358893. I have still not received my package.

Tried checking the tracking information on e package website. It shows that “isc chicago il (Usps), processed through facility, your item has been processed through our facility in isc chicago il (Usps) at 3:38 pm on march 9, 2018.”

And there is no information after march 9.

Please look into this and update me on the status of the package.
And please make necessary arrangements for the order to be delivered as soon as possible.

Apr 22, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear, here is the latest tracking info for your reference. Normally you will receive your order in 25-30 days. But there may be some delay due to uncertain factors. So please be more patient. Thanks for your patience.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: Mumbai City, Maharashtra, 4100083

Website: Club factoty

You are a fraud company
I am trying hard to return the order number order no. So14621970 but nobody responds from your end
Where should i send to return the order?
I am going to take a legal action on this fraud
What else you want me to fill to complete 360 words
You are fooling people not acceptable
Take back the pathetic quality good and return my hard earned money

Apr 23, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Mar 16, 2018

Updated by Sowjck Return my money

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear, really sorry for the quality issue. I will issue a complaint to our product department for you.

Here is the return address:
Return Address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301

According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay.

The refund will be issued to your original payment method in 8-20 working days from the day we receive your package. Thanks again for shopping with Club Factory.

If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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Address: Thane, Maharashtra, 421605

Website: club factory

My order no. Is so14695811 i orderd on 3rd of march, 2018 for rs.3655.58 total 15 items are there on checking tracking details i only received your item is reschdule... Please notify me how long it will take... I want my order as soon as possbile. Pleasee take note of that and help me to get my complaint resolved.
Your customer care no is invalid. I am very disappointed with your service it has been 15 days but i didnt received a confirm delivery date.

Apr 18, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear, here is the latest tracking info for your reference. Normally you will received the order in 5-6 days. And we'll push the courier to deliver it to you ASAP. Thanks for your patience.
We are sorry that currently we don’t have hotline service, but we will have it soon. If you have any inquires, please leave your issues in our app support 'before the order is delivered' channel so that you can get a better response. Thank you.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

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G

gagandeep khaira

from Adampur, Punjab

Mar 19, 2018

I had ordered pair of shoes on club factory website but not received.At first the ordered was confirmed and got msg ready to out of factory.Then after few days told prouct unavailable and money will be refunded on debit card no. But nothing received.Ordered detail r below.Plz help

delivery of my order. - Comment #3043694 - Image #0

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M

mitl ptel

from Vadodara, Gujarat

Mar 19, 2018

I am jay patel. I m from baroda. Yet i not received my order. My order no. SO14545014. I received your message about product not available and you give refund. Still waiting for refund. Reply fast.

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A

achem

from Kolkata, West Bengal

Mar 19, 2018

I have placed an order for a pair of shoe on 28.02.2018. my order no is S[protected] . Till date the shipment has not been delivered. As per tracking information, it is repeatly showing shipment pickup resheduled for next day for the last one week. Please inform what is happening to the item I have ordered

Regards

Achem Imchen

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M

Mahanth B.K

from Bengaluru, Karnataka

Mar 19, 2018

We booked blazer on holi offer day and order was cancelled by club factory and the amount was not refunded.

Please contact mahanth [protected]

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D

Daliya Sanoob

from Manjeri, Kerala

Mar 19, 2018

I didn’t receive any courier from your side I have ordered 2 wallets.delivery tym is over.both item has shipped.are u guys cheating use a fake sight..rubbish

Club Factory Complaints & Reviews

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Club Factory reviews & complaints page 237

mens casual paid jacket

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when will order be delivered

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order is getting rescheduled

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yet not received the product

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item status unable to view

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did not receive the order yet.

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account se amount nikal liya aur product nahi dene barai

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refund of my payment

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return items- so14717696 - beh00047437n cbs000101078n cbs000456773n

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loose leggings and heeled shoes

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no details about my order (clothing)

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not yet delivered the product

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order number - so14888804

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i bought a top but it is sleeveless, and it is large in size

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order too much delayed

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products not received till now

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waiting for ordered products to be delivered

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didn't get my parcel

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poor pathetic quality

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delivery of my order.

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