Club Factory Complaints & Reviews

I have ordered an anklet from club factory and its been two weeks that i dint recieve the order. It shows that its been shippped and reached the parcel service but when i am contacting the parcel service its saying that this service is not available. I need to get my order this weeek or else i need to get refunded. The tracking number is eq[protected]in...

Club factory is totally fake app he promised me if I give 50 like they give product free and 48 hours I give 50 like but now that Shay product sold out and 20 time try to customer care they not attend
My complaint so all my 50 frnd they like app now unstall that app alse every one unstall that app now if you not contact me 24 hourse all my frnd unstall your app also complaint...

Muje 3 order return karni he
Kyo ki unki size perfect nai he
Muje xxl chahiye
Per ye l size he so plz meri oder return karni he is lia plz axcept my complain n next process plz tell me my return product number is B-29-2-33
CIN[protected]
[protected]
[protected]
B-29-2-33
CIN[protected]N
[protected]
[protected]
B-29-2-33
CIN[protected]N
[protected]
[protected]....

I ordered a jacket of rs. 1265/- (Including deal charge) on 14/11/17 and estimated date of delivery was. 2nd december 2017,
Today my ordered is cancelled by club factory,,
Order number — so7238775
Kindly refund the amount promptly as soon as possible in the bank from which the payment has been made.

From sagar rai....

Regarding the subject cited above, i levis lyngkhoi, have order item on 15 november (A shoes and one overcoat) and now (25 november) it is still stuck in delhi. My order number is so7314569 and tracking number is[protected]. I have been order from you and i will be order more from you so do kindly check. Thank you in advance
(Picture included)...

Dear sir/ mam kindly check my order details number is so7166571. I ordered on[protected] but not delivered this order and my online payment is done. I would like to know when my product will be delivered? It has been more than 10days i have not yet received any information. Tis is the last message i received on 17/11/2017 —
[club factory] your order no. So7166571 has been shipped by gati. Your tracking number is eq[protected]in .br...

First of all they demand only online payment. Many customers new on the app, would be hesitant to trust the app. And rightly so, because once you do get the order, they part from any further responsibility... Like they no longer care about the customer and whether they did /did not like the product.

I ordered 3 items are substandard that also to the lowest grade. All items are worse than foot path items. They send bad quality...

Order no.S03873445 Of Rs. 2013
EQ[protected]IN
Order date:8 Sep 2017
Delivery date: 26 Sep 2017
Return: Request:28 Sep 2017
Returned to Prime Express Pvt LTD, Meer Singh building, Main vasant kunj Road, Mahipalpur, New Delhi 110037 at 7 Oct 2017
Product Returned via DTDC
But Refund not recived yet

Total Refund Rs.2013 + Rs. 260 of product Returned, please do needful...

Hi.

It's almost 15days i have ordered the product still i have not got it.. This is my tracking number[protected]. Pls let me know wen can i accept my order to my destination reaches.. Because i had ma friend birthday today i wanted to gift it. Its disappointed were can't give a gift on his birthday.. Pls check n let me know exactly date when can i hope my products i'll. Reach to me.. Thanks...

Just want to know is that delivery available for saudi arabia, in how many days
I want to ordered few things, already in my cart now so please tell me if any problem in delivery for ksa customers, mostly are compalining in reviews which i have seen.
Because i am paying through my credit card and below there is a notice for custom policies etc only for saudi
Kindly answer asap

Regards
Hunaiz...

It's been more than a week my order is yet not delivered. My order number is so6474797.
I can't track my order due to no proper tracking number was provided to me.
I tried to call gati shipping center they responded like my tracking id is invalid.
My tracking id is[protected]
No message, no email regarding delay of order
So i request you to send docket no. And tracking id asap to my order....

In order so5445555.. I have shipped 4 items to club factory return center all together. But only for 3 items refund has been initiated. Its been 1 month and the refund has not been processed for that returned item. I have lost all. My trust to club factory. Returned item no is bag[protected]
Returned date :31st october
Ck[protected]in is the tracking no.

Another issue is :
In my order, 1 item didn't come in...

It's been more than a week my order is yet not delivered
I can't track my order.
Costumer no. Also not going
I called shipping costumer they so6953359 is not a tracking id and there is
No message, no email regarding delay of order
So i request you to send docket no. And tracking id on ([protected]@gmail.com)
Its the height of irresponsibility. The customer care service is of no use. The application...

We have placed order with clubfactory on 15-nov and made payment as well. We are getting order status message as 'shipper is closed' - on 18-nov. Order status on 19-nov is 'not picked package'.

We tried contacting clubfactory support but didn't revived any response.

This is very frustrating as we are not able to track our order in gatti as well.

Hopping for cooperation....

Hi there! I thought this company was helping us out to get a better cloths with cheap prices but when comes to money transaction... It really went onto disaster... When paid through paytm, the transaction failed but the money was already depited from my account so can you please help resolve the problem to why my payments were failed but they have already depited my account. I'd be very grateful if my transaction gets done.
Thank...

Dear team,

My order - so6818463 is not got delivered and was not able to track as well was waiting now received the mail this item is not available so they are refunding my amount, still i did not received the amount in my any account and also the product is available i can see in the aap.

May i know the reason why this happen to me i need dresses not refund. Do something as per you still did not received the...

So6683862

Sent from rediffmailng on android

From: "saji unnikrishnan"
Sent: mon, 20 nov 2017 13:00:57 gmt+0530
To: "[protected]@epiclouds.net"
Subject: re: non delivery of ordered items

Dear team,
With regret i would like to inform you that the ordered items are not yet delivered. Request you to do the needful at the earliest
Thanks and regards
Advocate...

I hope it might be a good experience to shop with club factory so ordered 3 product out of which i liked only 1 so the rest was send back for refund but now the scene is that they have processed refund of only 1 product i need my rest of the money back. I wish you can resolve my issue. My order id so6448594.

Purchase date:- 02 nov 17
Delivery date:-14 nov 17
Refund request:-15 nov 17
Reason to return:-...

I have ordered two leather bags for rs. 2346/- vide order no. S07014863 on 11th of november. Till 18th they were showing it is despatched vide tracking no.[protected]. But out of sudden today they are sending a message error-manifested {delhi gateway} out for pickup & your payment rs. 829/- has been refunded through paytm. I've paid through credit card banking. So how they are refunding through paytm??? And the best thing is club factory...

I had ordered four items and my order no. Is so7448820 and paid online and my money got cancelled too and i got confirmation email and msgs but later i got one more mail saying my order is not done. But my question is they have charged me already and my money is cut from my bank account.. So what do i do now? Will i get my money back? Or will the order be shipped to the address given? Kindly reply and sort the issue

Thank you...