Submit a Complaint
Claimed

Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
Complaints 5546
Resolved
1154
Unresolved
4392
So far, so good. Club Factory is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Club Factory will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Club Factory

Having problems with Club Factory?

File a complaint and get it resolved by Club Factory customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Club Factory

Club Factory reviews & complaints page 265

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Malin Timungpi
from Gobardanga, West Bengal
Nov 29, 2017
Report
Copy

Address: 782001
Website: www.clubfactoryapp.com

I received my product on 26 nov 2017 but the product came too large and the colour and the quality of the product was too worse. Now i want to return the product and get my money refund.. I apply for return on the same date means on 26 nov 2017. But no one response me. And they didn't pick the product back. I called on [protected], club factory customer care number new delhi. They told me they will refund my money back to my account after 1 or 2 hours.. They ask me my card number and expiry date and cvv also.. And they ask me the otp number also.. I already give them the otp also. But still my money doesn't refund to my account. Please i request u to take the product from me and refund my money back to my account. My tracking id is eq[protected]in.
Club Factory customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shraddha sable
    from Delhi, Delhi
    Nov 29, 2017
    Report
    Copy

    Address: Pune, Maharashtra

    On 20 nov i booked a product with order - so7683902,
    & tracking no[protected].
    I have made payment as well.
    Estimated delivery date was 8th december.
    But now when i was tracking my order status as on 27 nov and 28nov was 'out for pickup' and now showing as on 29-nov is 'package not picked/received from client'.
    Need this courier urgently, please update on the same asap
    Club Factory customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shivaniagg
      from Delhi, Delhi
      Nov 29, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Mumbai City, Maharashtra, 400053
      Website: www.fromfactory.club

      My order id: so7398629
      Tracking number[protected]
      Amount paid: inr 1745.06
      Number of items ordered: 10
      The order was placed on 16th nov 2017 on the mobile application. The delivery was shown to be executed within 6-7 business days. But it's already 13th day today and status of the order is unknown and reflecting as "shipment not picked" from the past 3 days. I also tried contacting customer support center but failed to get any response. The shipment to be picked by gati and the status/shipment is stuck at one point.
      Please help as i'm afraid this might be a fraudulent company trying to deceit customers.in such a scenario authorised intervention will be highly appreciated.
      +1 photos
      Dec 13, 2017
      Complaint marked as Resolved 
      Club factory finally replied to my queries on the application only, post the complaint. Also, the order was received within a week after registering the complaint. All items were in good condition and quality.
      Club Factory customer support has been notified about the posted complaint.
      View replies
      I received my order after posting my complaint. And the items are in good condition and quality. Thanks much!
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        C B
        Nov 28, 2017
        Report
        Copy

        Website: Club factory

        I made an order of 8 items and received them on time, but two of them are really low quality wrong stitched and not symétrique... One of the items sleeveless top is so wrong made that uncovers my bras and goes down open until the waist from one side... To summarize i want to return these two, i already contacted the customer support on app but with no solution as am not in india the return icon doesn't appear on the item description so we can proceed the return... Assist please the soonest
        +2 photos
        Club Factory customer support has been notified about the posted complaint.
        View replies
        Is this acceptable for you as an answer from a support team ??

        item delivered not good - Comment #2933339 - Image #0
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          ponnaganti shilpa
          from Hyderabad, Telangana
          Nov 28, 2017
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500072
          Website: Club factory

          7 damaged items were shipped and executives are trying to push the damaged products to me. According to policy, if it was club factorys fault return shipping is also to be refunded. But they blunty reply that it's courier fault.

          How fair is this kind of response to a customer who has received broken /damaged stuff.

          This is probably the easiest way to loot money from people. Was wondering how much money is already looted down
          Club Factory customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Deepanshu143
            from Dalhousie, Himachal Pradesh
            Nov 29, 2017
            Report
            Copy

            Address: Kangra, Himachal Pradesh, 176102
            Website: www.formfactory.club

            My oder no. SO7999656. refund of product still not get in to my account. please solve my issue fast.club factory team takes too much time to return the money. i dont know why. club factory does not refunding my money. the amount is 2233.52Rs.. please help me to provide my balance my in my bank account. they always help we here to help . we will rply you in 24 hrs. but they did n't listen. please do something to get balance in my bank account. thanks
            Club Factory customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pikku Yadav
              from Delhi, Delhi
              Nov 28, 2017
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
              Website: www.clubfactory.com

              I received all this information on my mail please find my order id in this which is so7361828 i placed my order on club factory via app on 16of nov17 and my expected delivery date was 27of nov when i am contacting your delivery contact party (Gati) they are saying they didn't receive the packet yet. Look in 3-5 days if i will not receive my packet i will sue your company you guys had done this with so many of your customers now i want my money back or deliver my packet in 3-5 days otherwise your bad luck is going to start. If i know about this u guys dont have branch in india i will never order my product or in future i will never ever use club factory or also i will never suggest anyone to use. Nd i am going to complaint against your company in consumer court as well. Fraud cheater company.
              Club Factory customer support has been notified about the posted complaint.
              View replies
              I have ordered same product twice. Will you able to cancel my one order
              Reply
              Why delhi getway not picked my packege

              club factory fraud not received product yet - Comment #2932610 - Image #0
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Adv Daksha Bhavesh Patel
                from Surat, Gujarat
                Nov 28, 2017
                Report
                Copy

                Address: Surat, Gujarat, 395006

                My order no is s0 7354905 and tracking no. Is[protected]
                When i called to gati courier than they told me your tracking no. Is invalid.
                Than what is my valid tracking no.?
                Is this your way to provide service to customers.
                My order worth is 1987.45 rp. I will not spare you if i found you are cheating. Give me appropriate answer about my order.
                I hope you understand what i mean.
                Thanks
                Club Factory customer support has been notified about the posted complaint.
                Nov 21, 2017
                Riya_sara's response                 My shoe size is 7, but the shoe received by 6. I would like to exchange the shoe the size 7.
                View replies
                I am trying to search contact no. and address of club factory at INDIA based center but unable to find. I have to return that product which i have purchased from club factory. There is no exact location of company on google and also any contact detail. There is problem going in returning that package which i have received.
                Reply
                Hii m junaid actually i ordered a product but i did not get docket number so plz can u send me again docket number
                Reply
                My shoe size is 7, but the shoe received by 6.
                Reply
                I have a odered a ballezer suit odeted no is so6898417 with in one pcs and tracking no[protected]

                No call ni me courier and will i get me my odered plz confirm tracking no. And let me via mell ..
                Ravi pal
                Add. Lalru mandi punjab
                Distt. Mohali 140501
                Contact.no. [protected]
                [protected]
                Reply
                Please my item delivered to me quickly
                Reply
                Helpful
                Found this helpful?
                5 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jhankar Kaul
                  from Mumbai, Maharashtra
                  Nov 28, 2017
                  Report
                  Copy

                  Address: Gurgaon, Haryana, 122002
                  Website: club factory

                  On 18 nov i booked a product with order - so7465301, & tracking no[protected], made payment as well. Estimated delivery date was 5th december. But now when i was tracking my order status showing as 'shipper is closed' - on 25-nov and on 27-nov is 'package not picked/received from client'..
                  Need this courier urgently, please update on the same asap.
                  Club Factory customer support has been notified about the posted complaint.
                  View replies
                  I received bad materiel
                  Wrong colour
                  I return your items
                  How to return items who pick-up my items
                  Reply
                  I placed a order with order Id SO6809191 and SO6807272 which got cancelled without any notice and money is not refunded I paid it through paytm either refund the money or send the orders .
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Stainlass
                    from Tumkur, Karnataka
                    Nov 27, 2017
                    Report
                    Copy

                    Address: 560057
                    Website: Club factory app

                    I ordered a product and it got confirmed, the amount also got debited i have been trying to contact customer via app but no reply. Only system generated reply comes within 24 hours but there is no response either refund or deliver the product. Without any confirmation or notice they had cancelled the order. I need my money back or the same product

                    Email [protected]@gmail.com
                    +2 photos
                    Club Factory customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Debupam Hazarika
                      from Delhi, Delhi
                      Nov 27, 2017
                      Report
                      Copy

                      Address: 786610

                      On 18 nov i booked a product with order - so7496862, which was order with on 18th november 2017 and made payment as well. Estimated delivery date was 6th december. But now when i was tracking my order status showing as 'shipper is closed' - on 25-nov and on 27-nov is 'package not picked/received from client'.. When i called to your care no [[protected]] he said, "your package not received yet please cancel it and replace the order." after then he asked my debit card no, after some time a otp massage sent on my mobile by my bank and the details of the massage is this otp. This was my good luck that i didn't give him the otp. Now i am requesting to you please take a strict action against him.
                      Club Factory customer support has been notified about the posted complaint.
                      View replies
                      They canceled my order without my permission and all products are available this is my 3rd order with you the furst they told me that’s the item is out of stock so I order the tgird one I need my order with the same price please And I want a responsable to call me as soon as possible my ohine number is [protected]
                      Reply
                      I ordered few items on 13 Nov 2017 and this is my order number - SO7143066. Until now I didn't receive my order. Please provide tracking details and the contact number of the courier where you sent my orders so I can call them myself.

                      Thank you.
                      Reply
                      I have send my order last 17 nov but till i have not recived my tracking no and my order dilevery plz send my tracking no ..

                      My phone no
                      [protected]

                      My order no
                      SO 7392140
                      Reply
                      Hi,
                      I'm rahul and my order number is SO7106865.
                      Today I have got parsoul but this product quality not match with
                      images. I have alredy send my complain but i have not revert. please guys don't purchages any things from club factory.
                      please collect your product and return my amount.
                      as soon as possible.
                      please do fast your work.
                      Reply
                      Hi,
                      I placed an order of Rs. 2542 from Club Factory. The payment has been deducted from my card but it is showing that the payment for the same is failed. How can I get my money back? Please look into this matter and help me out!
                      Awaiting for your response.
                      Reply
                      Helpful
                      Found this helpful?
                      5 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sraveena4
                        from Chennai, Tamil Nadu
                        Nov 27, 2017
                        Report
                        Copy

                        Address: Jaipur, Rajasthan, 302002
                        Website: club factory

                        Pls help me to get my material or my money back.

                        I have ordered 10 units from club factory on 17/11/2017 in advance payment policy. My so no. Is so7442335 & according to the tracking details mentioned in google app material was dispatched through gati[protected]. After the discussion with gati tollfree no. I get to know that ther is no such type of tracking no. They have.

                        Pls help to get my worth of money which i paid.
                        Club Factory customer support has been notified about the posted complaint.
                        View replies
                        The product is too small and it was a waste product delivered to mee I saw a good product but it is waste so I am returning my product
                        Reply
                        Abhi place nai hau
                        Reply
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ranit sarkar
                          from Ranaghat, West Bengal
                          Nov 27, 2017
                          Report
                          Copy

                          Address: Khordha, Odisha, 751003
                          Website: club facory

                          I have received a jacket on 20th nov. I applied it's return on 24th november. But even today no courier is here to take this. As the club factory mentioned they allow only 9days after delivering it. So only 2days is left. My order id was so06730192. My return id is son[protected]. The courier service is gati. I called them and they said they can do nothing about this. All the customer care number of club factory is either false or not connected.
                          +1 photos
                          Club Factory customer support has been notified about the posted complaint.
                          View replies
                          I order jacket of rs1322 on 3 Nov 2017 and they delivered me on 26 Nov 2017, the product which came does not match with the picture. The quality and colour is too worse now I want to return this product and I apply the return status on the same date. But still they did not response me. Today is 29 Nov 2017. I called on [protected] club factory customer care number, new delhi. They told me that they will refund my money immediately after i give my card number and expiry date and CVV... And they ask me the OTP number also.. but no money is refund till now... My order tracking number is EQ[protected]IN ..
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashis Yadav
                            from Kolkata, West Bengal
                            Nov 27, 2017
                            Report
                            Copy

                            Address: Kolkata, West Bengal, 700020
                            Website: CLUB FACTORY ONLINE SERVICE

                            Hi i am ashis yadav from. Kolkata. I m book my order 14 th nov. I m already pay this amount of rs 2021/-. My order is attach in file.. Customer care number not reachable.. This is fraud case i think. So please look this matter. Resovle this. Shipper already canceled this shipment. What is this, anyway so please this amount credit my account. I hope please resolve this. Either i m going to legally step.
                            +1 photos
                            Club Factory customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sandeep Kumar Yogi
                              from Jammu, Jammu and Kashmir
                              Nov 27, 2017
                              Report
                              Copy

                              On 18 nov i booked a product with order no so7553743. After than on 24 nov when i track the order on club factory app the information received, order not pickup at delhi gate way/not received by clint. When i called to your care no [protected] he said, "your package not received yet please cancel it and replace the order." after then he asked my debit card no, after some time a otp massage sent on my mobile by my bank and the details of the massage is this otp — for purchase of rs 15100 at airtel money through your debit card no — . Do not share this with anyone. This was my good luck that i didn't give him the otp. Now i am requesting to you please take a strict action against him.
                              Club Factory customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vaishnavi Agnihotri
                                from Bengaluru, Karnataka
                                Nov 26, 2017
                                Report
                                Copy

                                Fraud!!
                                My order number is so6057379
                                Tracking id[protected]
                                I have ordered products worth 2200 rupees. It is stuck in delhi since 3rd november.
                                Estimated delivery-13th nov. It is already 26th nov. I want my package before 30th nov.
                                Every day i have been leaving messages to the customer care but they don't care. I will make you guys care enough if i do not receive within this month. I have ordered products for my friend's birthday. I better receive it at the earliest. Lest, this will be the first and the last time i will order from this application.
                                +1 photos
                                Club Factory customer support has been notified about the posted complaint.
                                View replies
                                My order yet not deliver, order no. SO7229932 and SO7230248 my orders date is 16/11/2017. Kindly reply me on my no. 91-[protected] as possible in urgent basis.
                                Reply
                                Want to cancle my order.. Because i want to buy another product... Plz cancle as fast as possible.

                                not received the package - Comment #2930248 - Image #0
                                Reply
                                Hi
                                i ordered one things through app but i am showing in tracking side there is not picked from Delhi gateway it showing since Nov 24 2017

                                kindly help me when product would be reached
                                MY order number SO7091114
                                Tracking No :[protected]

                                not received the package - Comment #2930273 - Image #0
                                not received the package - Comment #2930273 - Image #1
                                Reply
                                I had ordered 3 items from club factory on "November 15th and 18th" My order no is SO7337777, SO7496882. I have received the tracking update step by step but since 23november it's showing that "not picked [Delhi _gateway(Delhi)]packagenot picked/recieved from client". Please help me out how to collect my items.

                                not received the package - Comment #2930302 - Image #0
                                Reply
                                Helpful
                                Found this helpful?
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pinki N R
                                  from Pandavapura, Karnataka
                                  Nov 26, 2017
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 560068
                                  Website: Club factory

                                  I have placed order with clubfactory on 04th-nov and i made 2200 payment as well.
                                  We are getting order status message was orders is already delivered to my place on 20th-nov.
                                  But still i am not recevied any froduct.
                                  We tried to contacting clubfactory support but didn't revived any response.

                                  My order number is so6569281

                                  Kindly help me to get my order as soon as possible
                                  Club Factory customer support has been notified about the posted complaint.
                                  Nov 23, 2017
                                  nikita. deokar's response                                   Fake website club factory

                                  Nov 23, 2017
                                  nikita. deokar's response                                   Club factory fake website
                                  View replies
                                  I done with net banking ac also debited but order didn't place

                                  product not yet received - Comment #2930400 - Image #0
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rupalinehete
                                    from Mumbai, Maharashtra
                                    Nov 26, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 410507
                                    Website: club factory

                                    I have ordered some items which has order no. So6655227 and paytm transaction id [protected], order is not received yet its esteemated delivery on 23 november 2017, also there is one refund as item is not available in stock it has not been credited to my bank account yet and customer care is not responding any way to the call they may divert call, so please provide me the deatils and when i will receive both the containts
                                    Club Factory customer support has been notified about the posted complaint.
                                    View replies
                                    My order yet not deliver, order no. SO7229932 and SO7230148 my orders date is 16/11/2017. Kindly reply me on my no. 91-[protected] as possible in urgent basis.
                                    Reply
                                    I have placed an order[protected]

                                    about shipping and refund of order - Comment #2930364 - Image #0
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      gaurav1412
                                      from Delhi, Delhi
                                      Nov 26, 2017
                                      Report
                                      Copy

                                      Address: Alwar, Rajasthan, 301019
                                      Website: club factory

                                      We have placed order with clubfactory on 18-nov-2017 and made payment as well. We are getting order status message as 'shipper is closed' - on 25-nov-2017. Order status on 26-nov-2017 is 'not picked package from client'.

                                      My order no-so7516768
                                      Tracking no[protected]
                                      Please resolve my probelem
                                      My contact no-[protected]
                                      Mail id-gauravsharma. [protected]@gmail.com
                                      +1 photos
                                      Club Factory customer support has been notified about the posted complaint.
                                      View replies
                                      Plz fast my product delivery

                                      order not picked - Comment #2930238 - Image #0
                                      Reply
                                      Dear Sir/Madam,
                                      This is to request regarding my ordered from Club Factory which has been ship through GATI. The parcel is still "in Transit" position with updated date 20th Nov. 2017. After there is no any update details about my order. Send me details of my order and update the details as well.

                                      Thanking you

                                      order not picked - Comment #2930241 - Image #0
                                      Reply
                                      15 Nov 2017 i order my jacket and it cancelled today. How can I get my payment back ? Am waiting for my order from last 11 days and finally cancelled my order from club factory. And didn't get my payment back.

                                      order not picked - Comment #2930263 - Image #0
                                      Reply
                                      Hi,

                                      I have order an slim fit jacket but the product which i have received is very third class quality worst i have paid 600 for that but that product is not worth for 100.Rs also.

                                      Kindly let me know the way to return the product and return my money back or else i have to complain to consumer court for cheating.

                                      My order number is:SO22626177.

                                      Number is [protected]
                                      email.id : [protected]@gmail.com
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pariheer
                                        from Vapi, Gujarat
                                        Nov 26, 2017
                                        Report
                                        Copy

                                        Address: 395010
                                        Website: Club factory

                                        On 25/10 ihad ordered two products on club factory order no so[protected] jeans and 1 jackets) of total amount 2026rs, i had paid online from my bank of baroda debit card, i didnt received d product untill now and when i call customer care they said that ur order has been cancelled for some reason and we will credit ur amount within 2 days they call me from [protected] then they ask for any of my a/c no so i gave my uco bank no then within 10 minutes they debited 7500rs from my a/c!!! So i request u to take very serious action against them plz plz plz plz
                                        +1 photos
                                        Club Factory customer support has been notified about the posted complaint.
                                        View replies
                                        My order yet not deliver, order no. SO7229932 and SO1230148 order date is 16/11/2017. Kindly confirm status on me on my no. 91-[protected]. And also give ur customer care delhi no. and address. If orders delivery not possible kindly cancel these orders and refund my amount.
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          SportsDirect.com Retail
                                          1
                                          (2)
                                          Clovia.com
                                          1
                                          (258)
                                          Voonik Tech
                                          4.8
                                          (839)