Club Factory Complaints & Reviews

I received my product on 26 nov 2017 but the product came too large and the colour and the quality of the product was too worse. Now i want to return the product and get my money refund.. I apply for return on the same date means on 26 nov 2017. But no one response me. And they didn't pick the product back. I called on [protected], club factory customer care number new delhi. They told me they will refund my money back to my account after...

On 20 nov i booked a product with order - so7683902,
& tracking no[protected].
I have made payment as well.
Estimated delivery date was 8th december.
But now when i was tracking my order status as on 27 nov and 28nov was 'out for pickup' and now showing as on 29-nov is 'package not picked/received from client'.
Need this courier urgently, please update on the same asap...

My order id: so7398629
Tracking number[protected]
Amount paid: inr 1745.06
Number of items ordered: 10
The order was placed on 16th nov 2017 on the mobile application. The delivery was shown to be executed within 6-7 business days. But it's already 13th day today and status of the order is unknown and reflecting as "shipment not picked" from the past 3 days. I also tried contacting customer support center but...

I made an order of 8 items and received them on time, but two of them are really low quality wrong stitched and not symétrique... One of the items sleeveless top is so wrong made that uncovers my bras and goes down open until the waist from one side... To summarize i want to return these two, i already contacted the customer support on app but with no solution as am not in india the return icon doesn't appear on the item description so we...

7 damaged items were shipped and executives are trying to push the damaged products to me. According to policy, if it was club factorys fault return shipping is also to be refunded. But they blunty reply that it's courier fault.

How fair is this kind of response to a customer who has received broken /damaged stuff.

This is probably the easiest way to loot money from people. Was wondering how much money is already...

My oder no. SO7999656. refund of product still not get in to my account. please solve my issue fast.club factory team takes too much time to return the money. i dont know why. club factory does not refunding my money. the amount is 2233.52Rs.. please help me to provide my balance my in my bank account. they always help we here to help . we will rply you in 24 hrs. but they did n't listen. please do something to get balance in my bank account....

I received all this information on my mail please find my order id in this which is so7361828 i placed my order on club factory via app on 16of nov17 and my expected delivery date was 27of nov when i am contacting your delivery contact party (Gati) they are saying they didn't receive the packet yet. Look in 3-5 days if i will not receive my packet i will sue your company you guys had done this with so many of your customers now i want my...

My order no is s0 7354905 and tracking no. Is[protected]
When i called to gati courier than they told me your tracking no. Is invalid.
Than what is my valid tracking no.?
Is this your way to provide service to customers.
My order worth is 1987.45 rp. I will not spare you if i found you are cheating. Give me appropriate answer about my order.
I hope you understand what i mean.
Thanks...

On 18 nov i booked a product with order - so7465301, & tracking no[protected], made payment as well. Estimated delivery date was 5th december. But now when i was tracking my order status showing as 'shipper is closed' - on 25-nov and on 27-nov is 'package not picked/received from client'..
Need this courier urgently, please update on the same asap....

I ordered a product and it got confirmed, the amount also got debited i have been trying to contact customer via app but no reply. Only system generated reply comes within 24 hours but there is no response either refund or deliver the product. Without any confirmation or notice they had cancelled the order. I need my money back or the same product

Email [protected]@gmail.com...

On 18 nov i booked a product with order - so7496862, which was order with on 18th november 2017 and made payment as well. Estimated delivery date was 6th december. But now when i was tracking my order status showing as 'shipper is closed' - on 25-nov and on 27-nov is 'package not picked/received from client'.. When i called to your care no [[protected]] he said, "your package not received yet please cancel it and replace the order." after...

Pls help me to get my material or my money back.

I have ordered 10 units from club factory on 17/11/2017 in advance payment policy. My so no. Is so7442335 & according to the tracking details mentioned in google app material was dispatched through gati[protected]. After the discussion with gati tollfree no. I get to know that ther is no such type of tracking no. They have.

Pls help to get my worth of money...

I have received a jacket on 20th nov. I applied it's return on 24th november. But even today no courier is here to take this. As the club factory mentioned they allow only 9days after delivering it. So only 2days is left. My order id was so06730192. My return id is son[protected]. The courier service is gati. I called them and they said they can do nothing about this. All the customer care number of club factory is either false or not...

Hi i am ashis yadav from. Kolkata. I m book my order 14 th nov. I m already pay this amount of rs 2021/-. My order is attach in file.. Customer care number not reachable.. This is fraud case i think. So please look this matter. Resovle this. Shipper already canceled this shipment. What is this, anyway so please this amount credit my account. I hope please resolve this. Either i m going to legally step....

On 18 nov i booked a product with order no so7553743. After than on 24 nov when i track the order on club factory app the information received, order not pickup at delhi gate way/not received by clint. When i called to your care no [protected] he said, "your package not received yet please cancel it and replace the order." after then he asked my debit card no, after some time a otp massage sent on my mobile by my bank and the details of the...

Fraud!!
My order number is so6057379
Tracking id[protected]
I have ordered products worth 2200 rupees. It is stuck in delhi since 3rd november.
Estimated delivery-13th nov. It is already 26th nov. I want my package before 30th nov.
Every day i have been leaving messages to the customer care but they don't care. I will make you guys care enough if i do not receive within this month. I have ordered products...

I have placed order with clubfactory on 04th-nov and i made 2200 payment as well.
We are getting order status message was orders is already delivered to my place on 20th-nov.
But still i am not recevied any froduct.
We tried to contacting clubfactory support but didn't revived any response.

My order number is so6569281

Kindly help me to get my order as soon as possible...

I have ordered some items which has order no. So6655227 and paytm transaction id [protected], order is not received yet its esteemated delivery on 23 november 2017, also there is one refund as item is not available in stock it has not been credited to my bank account yet and customer care is not responding any way to the call they may divert call, so please provide me the deatils and when i will receive both the containts...

We have placed order with clubfactory on 18-nov-2017 and made payment as well. We are getting order status message as 'shipper is closed' - on 25-nov-2017. Order status on 26-nov-2017 is 'not picked package from client'.

My order no-so7516768
Tracking no[protected]
Please resolve my probelem
My contact no-[protected]
Mail id-gauravsharma. [protected]@gmail.com...

On 25/10 ihad ordered two products on club factory order no so[protected] jeans and 1 jackets) of total amount 2026rs, i had paid online from my bank of baroda debit card, i didnt received d product untill now and when i call customer care they said that ur order has been cancelled for some reason and we will credit ur amount within 2 days they call me from [protected] then they ask for any of my a/c no so i gave my uco bank no then within...