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Club Factory Complaints & Reviews

www.fromfactory.club

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Updated: Mar 15, 2026

Complaints 5547

Resolved

1154

Unresolved

4393

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Club Factory reviews & complaints page 268

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Address: 530017

Website: club factory

I have ordered two products and made a payment online and it has said the i
Order is confirmed and the payment on my bank card got deducted and now they are sending a message saying the payment was failed what rubbish is this im extremely upset please get back to me as soon as possible if the order is cancelled i want my money refunded to my account immediately

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I

Ilma Malik

from Delhi, Delhi

Nov 13, 2017

I have placed my order on 1 November. My order number is SO6404879. Tracking number is[protected]. Still there is no progress in my order. Purchase amount has been already been deducted. Please take some action against my complain. Or else kindly return my purchase amount.

D

Dinesh Tirkey

from Ahmedabad, Gujarat

Nov 13, 2017

My order number SO6250462 and track number[protected]
Parsal man So 3 days before calling me but not received your call.. So my address and mobile number and name is Right so please recontact for me please one's again please please

S

Shan Lamberdar

from Varanasi, Uttar Pradesh

Nov 13, 2017

My order no. So6149702. I'm not received my order. My mobile number [protected] .please send me my tracking number. Please help me. Please confirm my tracking number my tracking number is[protected] is not correct plz my tracking number.

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Address: Gulbarga, Karnataka, 585101

Website: club factory

Order id: so5889904 and
So5882086

Most of the products were missing from the courier i received.

Whatever products i recieved were really good. I was about to order 72 more products seeing the quality of the product. If this is the case i will never order anything and i would also not suggest any body to opt for it.

I request you solve my concern at the earliest.

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Nov 10, 2017

Updated by ayshawaz Order ID: SO5889904 and
SO5882086

Most of the products were missing from the courier i received.

Whatever products i recieved were really good. i was about to order 72 more products seeing the quality of the product. if this is the case i will never order anything and i would also not suggest any body to opt for it.

I request you solve my concern at the earliest.

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: www.clubfactory.com

I have apply to return the items i had placed from this website... And its been many a days now. Ihv got no notification nothing.. This site is the worse site i have been to.. The shipmemt is freaking late too.. N there is no proper contct no. You guys are active only if somebody order somethng.. Its a humble rqst from this [censored] site to please return the item ihve. Order s05419747

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Address: Gurgaon, Haryana, 122016

I had placed an order on 29th oct and i have not received it.
Order id of club factory: so6211152
Tracking:[protected]
That order was not picked up by any one at delhi airport and was returned to mumbai.
This time they have stared delivering the product by any other company other than gati.
I want m, y order to be deliver asap.

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Address: Bangalore, Karnataka, 560059

Website: Club Factory

The ornament what i have received are not in a good quality not in a good condition. A necklace is broken. And the way of packing is too week to deliver the jewelry items. I have never experienced this quality from club factory. Plz send ur person to collect the whole items and return back my money.
Waiting for your reply. Plz do the needful.
Thank you

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Clubfactory cancelled my orders. The order that they cancelled was on 05 October 2017 amount of 734.09(INR) which i had made payment via Paytm gateway online through Net banking of SBI. It was said payment was refunded but never credit back to my account. I don't know how to go about, there was contact number but never could get a proper contact with the number they provide.
My transection id is [protected]
Payment Method- NET BANKING (SBI)
Order Number-SO5032628
Refund Amount-734/-

Regards
Akash saxena
[protected]

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Pooja Kandagadlu

from Shimoga, Karnataka

Sep 17, 2018

i had returned product to club factory Delhi but not yet refund received and amount is also not credited to my bank account as i paid through net banking SBI .15 days over for returned product still not yet received.

M

Manjula Chellaiah

from Bengaluru, Karnataka

Oct 8, 2018

My order no.SON[protected] i have returned its been more than 20 days still i have not received my money back

Thanks

Manjula C
[protected]

S

Sruthi Thatapudi

from Banswada, Telangana

Jan 9, 2019

SO70486436 I have returned the product still know no refund and after returning the product they changed to delevered know they showing return history
I want to give less then 1 star

A

Ahmedbaksh Shaikh

from Mumbai, Maharashtra

Apr 6, 2019

Not yet return refund received icash on spot delivery i have not any bank account not credit card one mounth abve for return product still not yet received

Ahmedbaksh Shaikh's reply, Apr 6, 2019

eqod

Ahmedbaksh Shaikh's reply, Apr 6, 2019

eyoj

Ahmedbaksh Shaikh's reply, Apr 6, 2019

ecom

A

Ahmedbaksh Shaikh

from Mumbai, Maharashtra

Apr 6, 2019

not yet refund received I have cash payment on delivery spot i have no bank account no credit card but product return one month abve for return product still not yet received

Ahmedbaksh Shaikh's reply, Apr 6, 2019

efeh

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Address: Aizawl, Mizoram

Clubfactory cancelled my orders. The first order that they cancelled was on 11 october 2017 amount of 791.78 (Inr) the second was on 12 october 2017 amount of 321.56 (Inr), the third was on 16 october 2017 amount of 496.41 (Inr) the fourth was on 30 october 2017 amount of 6315.62 (Inr) which i had made payment via online. It was said payment was refunded but never credit back to my account. I don't know how to go about, there was contact number but never could get a proper contact with the number they provide.

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Address: Thane, Maharashtra, 400601

My order id is so5713236 i have ordered 5 items my tracking id is[protected] i have contact gati from hotline number who received my call is saying my tracking id is inactive when i get my order inform me through email or sms. What tym it will take inform me already order is showing order is transit. I have ordered a 3 bags one watch nd holder of 12 cards. U have taken so much tym for my order.

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Address: Pune, Maharashtra, 411048

I have ordered a blazer & order number is (So6372372) with tracking number[protected] but when i tracking on this courier number it says no tracking record found for the following. Please provide the tracking number so i can track my shipment or when will i get my order pls confirm the tracking number and let me tell via email ([protected]@gmail.com)

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Nov 09, 2017

Updated by ShivKumar Yerri Not blazer, order hand bag ladies

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Address: Bangalore, Karnataka, 560001

I have ordered a blazer & order number is (So6655710) with tracking number[protected] but when i tracking on this courier number it says no tracking record found for the following. Please provide the tracking number so i can track my shipment or when will i get my order pls confirm the tracking number and let me tell via email (Khan. [protected]@gmail.com) or contact me @ ([protected]) your valuable customer.

I'll be thankful to you guys

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S

Shazia Nizar

from Bengaluru, Karnataka

Apr 20, 2018

Hey i ordered a body suit and boots, my order number is SO16752766
I have not been able to track it. From the very beginning it has shown me the same "pending" message as shown in picture. Please do somwthing about it. Really not cool.

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I placed an order for two jackets and i received the package but to my surprise i didnâ€™t get the color i chose while placing the order for both the jackets and one the jacket is already tampered and not in a wearable condition. Waste of money. Poor quality. Donâ€™t know if the items can be replaced.
Gutted absolutely guttedâ€¦ please look into the matter as i have paid a large sum of money for my products and there are a few more items yet to receive... Let me know if there's any return policy or exchange policy for the tampered product.

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Address: Dibrugarh, Assam, 786002

Website: www.consumercomplaints.in

Order no so5902175 when it will arrived? Please inform with proper order no. And my registered club factory ac was got deleted by itself and after re-registered my all the orders information also got deleted. So i could not get the order updates. I m afraid of this ac either my order will arrive or not. Because i have paid the parcel prics alreadily.

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Sir, my tracking no is[protected]. My courier currently is at delhi (India). It is at delhi from 1 nov but due to some problem the courier is not picked in delhi. It was picked by delhi shipper on 5 nov, but till today the courier is not proceed from delhi. I have tried to contact courier company but i failed. So please can you guide me to do further steps.

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Rajpal Mitathal

from Kachhwa, Uttar Pradesh

Nov 9, 2017

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M

Monica Dayal

from Atraulia, Uttar Pradesh

Nov 9, 2017

I had placed an order on 17 Oct, 2017 but hve not received it yet.The tracking info provided to me is also wrong and there is no positive response by your end.either refund my money or send my order on the due date.Order No. SO5605761
Tracking id[protected]

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Website: Club factory

Dear club factory team
I got the order no. So6379921 for my products. I check the status for the same product and found massage i. E. "manifested [delhi_gateway (Delhi)] incomplete shipper pickup address and shipper not contactable.

You provided tracking number i. E.[protected] of delhivery courier service. I seen many people having the same problem. May product is being held delhi since november 4th 2017

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A

Arshia Chauhan

Nov 9, 2017

Hello,

This is my third order on club factory. This time I have received damaged product in jewellery.Order No. SO5495224

S

satya.shukla Shukla

from Gurgaon, Haryana

Nov 19, 2017

Dear club factory team,

I got the order no SO6975151 for my products. I check the status for the same product and found massage i. E. "manifested [delhi_gateway (Delhi)] incomplete shipper pickup address and shipper not contactable and now the status is Not Picket (Delhi_gateway (Delhi)) packege not picked/ received from client.

You provided tracking number i. E.[protected] of delhivery courier service. I seen many people having the same problem. I can you please tell me what exactly the meaning of this and help me tracking my order and the status of it.

Thanks

P

Priyanka Dukare

from Mumbai, Maharashtra

Nov 29, 2017

Hello i place my order on 21 November, ... i got the tracking number[protected] and its still showing manifested( Delhi_ Gateway( Delhi) Out for pick up .. what does this mean ...

M

[email protected]

from Delhi, Delhi

Jan 6, 2018

Worst shopping site. Donot by anything. Better donate your money to needy then wasting it with club factory

C

Chetna Godd

from Hyderabad, Telangana

Jul 30, 2018

[protected] my order tracking information was not update today also
It was not update since 25th July plzz kindly do something serious otherwise refund my moneyðŸ™

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Dear team,
My item till not received, your all contact number has been switched off please provide me a current phone number & re dispatched my item on my updated address payment process is also completed from my side by debit card. My order number is so so6323250 & tracking number is[protected]
Plz reply me soon asap.

Regards
Yasha khan
[protected]
[protected]

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S

shivam baba

from Kachhwa, Uttar Pradesh

Nov 9, 2017

I'm order club factory site before 15 days .. my payment is accepted but my order is not deliver to me .. my order No.SO5986289 and tracking number is[protected] .. my payment is refund please my acount no [protected].. i'm not satisfied this site ..

A

aparna. chodavarapu98

from Delhi, Delhi

Oct 20, 2019

Dear club factory team,
I ordered a dress and I paid online through my card but I didn't received my order it's been 8 days since my estimated delivery date but I didn't get my order ND I have been trying to call you..all club factory numbers are switched off or they are not lifting,
My order number is SO[protected]
Please reply me asap

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Address: Gautam Buddh Nagar, Uttar Pradesh

I ordered a jacket from them and it took 19 days to deliver. I ordered medium size jacket as per the size chart. After receiving the item i found out that it is small with a label of medium. They denied to beer the courier charges. I paid for the courier charges for return. Very bad service. They do not even accept the fault in their product. Highly disappointed!!

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Dear club factory team
I got the order no. So6370350 for my products. I check the status for the same product and found massage i. E. "manifested [delhi_gateway (Delhi)] incomplete shipper pickup address and shipper not contactable.

You provided tracking number i. E.[protected] of delhivery courier service. I seen many people having the same problem. What is the problem? Please resolve it fast and ship my product to me.

So i shall be thankful if you can arrange my products on top priority and make it ship to me fast as i have order it for a wedding function next week.

Thanks & regards,
Ayush jaiswal

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DEEPEN15 KOLI15

from Mumbai, Maharashtra

Nov 9, 2017

I have not received my order its 1 month now since i abr placed the order
Whenever i call the customer care helpline ( Gati ) They say they cant track the order please give my money back or send the parcel asap ...
My order number is[protected]

...please resolve it as soon as possible its very annoying

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Address: Chhindwara, Madhya Pradesh, 480001

Website: Club factory app

Order no. SO6261769
Trackind no.[protected]
I order my jacket on 30 october 2017
And my order reached india on the next 4th day but after that is stucked at the costum department and not get picked up by anyone and the tracking no. They have provided me not working for tracking with gati because the gati costumer care adviser ask me for the 9 digit tracking no. And i am very worry about it

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Address: New Delhi, Delhi

My payment was successful. Order was placed and confirmed. It even showed the status for shipment. But the delivery of products never showed up. Instead they notified that order was not received, and they didn't even bother to contact, nor anyone came. It is so annoying. There is no customer care available. I placed my order on 23rd october, 2017 and haven't received anything till date. My order no. Is so5889195. I have screenshots for the same.

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Nov 06, 2017

Updated by Madhurima Handa There is no customer care facility and I made my payment through Paytm. Payment was successful but the message from club factory was that the item was not received. And no body ever came or no body ever contacted.

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Address: 12006

Dear club factory team
I put the order no. So6368748 for two products. I check the status for the same product and found massage i. E. "manifested [delhi_gateway (Delhi)] incomplete shipper pickup address and shipper not contactable.

You provided tracking number i. E.[protected], with reference to the same number, i talked with gati team, however they could able to track with the same number and said provide correct tracking number.

So i shall be thankful if you can arrange my products on top priority along with adequate tracking number soon.

Thanks & regards,
Kavita jakhar

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L

lamjang

from Dimapur, Assam

Nov 7, 2017

Dear sir
I did not recieved my order no.S06331081 till today. When will you delivered me? If there is any problem in delivering my item i think it will be good if i get my money back.

K

Kalai347

from Perambalur, Tamil Nadu

Nov 7, 2017

Am not receiving my order and no ans

V

Venky Rockzz Rajii

from Adoni, Andhra Pradesh

Nov 8, 2017

My order number S05878340 my tracking number[protected] Till now my products r not dileverd to my house

P

PoojaRadhey

from Mumbai, Maharashtra

Nov 8, 2017

Dear @ Club factory,

I got the same problem as many people

Manifested (delhi Gateway) Incomplete Shipper pickup, address and shipper are not contactable

Tracking[protected]

OrderSO6468387

Regards,
Pooja R

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