Club Factory Complaints & Reviews

Address: Gurdaspur, Punjab, 143505

This is to inform you that I have not received my refund amount RS 2990 till now from clubfactory now it is more than 13 days plzz return my money back.my Order no is SO[protected] PLZZ this a request to you to help me to get my money back .ITS MY KINDLY REQUEST TO GET MY REFUND .PLZZ CONTACT ME AS SOON AS POSSIBLE TO GET ME KNOW ABOUT MY MONEY OR REFUND DETAILS

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L

Lavika Arora

Jan 10, 2020

How long it take time for order gettng delivered...You people are making fool ...

refund not yet received - Comment #3625205 - Image #0

refund not yet received - Comment #3625205 - Image #1

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V

vinitha manimaran

from Hyderabad, Telangana

Jan 10, 2020

Order AWB:[protected]

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C

costumer care

from Gaya, Bihar

Jan 10, 2020

Clubfactory costomer care New number...(six two Nine zero eight one four six zero eight ) ...
Clubfactory costomer care New number...(six two Nine zero eight one four six zero eight ) ...
Clubfactory costomer care New number...(six two Nine zero eight one four six zero eight ) ...
Clubfactory costomer care New number...(six two Nine zero eight

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I have ordered two numbers of blood circulation slippers on 1/1/2020 my order number is SO[protected]... I got only one pair in the packet... I have recorded evidence... I want my money back I paid cash on delivery to the delivery boy... That is 750 rs amount... Which is very bad experience to me and i have decided to educate the customer those who are buiyng online products and worest service of club factory don't buy any products in the club factory...

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Hi,
My delivery date is given as 24th jan 2020 for two products that i ordered from club factory. I want my order atleast by 22nd jan. I ordered the products for my study tour and i'll be leaving on 23rd of jan. So i request you to please do some arrangements to deliver my order atleast by 22nd.
Order number :so[protected],
So[protected]
Order date :6th jan 2020

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T

Tirth Upadhyay

Jan 9, 2020

Today i have ordered Watch. Order Number is (SO[protected]. When i try to Find my Order, i got receive message that THIS IS NOT A GUEST ORDER. YOU MAY CHECK THIS ORDER DETAIL UNDER ACCOUNT-ORDERS AFTER LOGGING IN. I am already logging in in the Mobile Application.

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B

Bhârtî Râwât

Jan 10, 2020

Delivery should be complete before 06.01.2020 as per the delivery schedule, but goods not deliver yet.and club factory customer care number :[protected] does not work

early delivery of my products. - Comment #3625192 - Image #0

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I

indhuja thangaraj

Jan 10, 2020

I have ordered two products, But i got only one product not yet receive another product but its shown as delivered in the club factory. So kindly help me out as i have already paid for the products. So please kindly help me out

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R

Rindika Dxmd

from Chennai, Tamil Nadu

Jan 10, 2020

My order stop update, , my order is already shiped so i track there is in Hyderabad, in a few weeks ago but there is no update and i have not receive my order

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Rindika Dxmd's reply, Dec 16, 2019

My order number is SO200844867. My order has been shipped and payment has been made. But i am not able to track my order. The xpressbees has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.
The mail clearly specofies that the trackkng details will be available.in 2-3 days..
More than 2. Weeks gone by and i have no idea where my order is. And no details of it with the courier service.

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Hi,
My delivery date is given as 24 jan 2020 but i want this product at least by 22nd jan 2020. I ordered these products for my study tour and i'll be leaving on 23rd morning. So it'll be useless if i get my order after 22nd of jan. I request you to please do some arrangements to deliver my order 2 days before the given delivery date ie. 22nd jan 2020.

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Ss

ßu Nny

from pedda nakkalapalem, Andhra Pradesh

Jan 10, 2020

I have order earphones then the attempt is fail we will try in next business deal i didn't get my order till now

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V

verma1992

from Noida, Uttar Pradesh

Jan 10, 2020

My name is kanika, my retrun ID is, SON[protected] and SON[protected]. My order already pick up and delivered but my money not credited in my account please check and refund my money.

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L

Laveena Rupani

from Bikaner, Rajasthan

Jan 10, 2020

I have ordered this hoodie on 6th nov. 2019 and it was mentioned that i will ordered approximately on 14th of nov. I am very disappointed from this as i always order from CF but today is december 15, till i also called customer care 3-4 times and i have'nt recieved my order yet . Please try to take any solution (my order no. is S[protected] ) .

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Address: Jaipur, Rajasthan, 302012

I ordered two products from club factory but i received totally wrong product. So, i filed a return request on this product. After 2 weeks my refund is added to my club factory balance.
Then i try to withdraw 20 dollar from cf balance.
But i can't able to withdraw neither in my paytm nor in my bank account. I have tried more than 50 times but nothing happenes there is a notification shows to contact customer care.
Then i contact customer care they said to me to buy any other product from club factory.
After so many request they filed a complaint and told me to wait for 24 hours.
It's been two days, i still not able to withdraw my money.
My total money is 52.18 usd which are stuck in the cf app. And the customer service can't help me they only give false promises to me to wait for 24-48 hours.

My ticket no is #863341

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Y

Yogasree

from Hosur, Tamil Nadu

Jan 9, 2020

I ordered a kurthi on 19 days ago by credit card.but I didn't get my product till now.my order no is SO[protected].refund my money if you are not able to deliver my order.

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Yogasree's reply, Dec 16, 2019

It shows that the order has been shipped

Yogasree's reply, Dec 16, 2019

Please refund my money if u guys can't deliver my order.

Yogasree's reply, Dec 17, 2019

Refund my money.

D

Deepjyoti44

Jan 10, 2020

I have ordered a product with product no SO[protected] but still the product is not shipped. It has been ordered on December 24, 2019 and estimate delivery was between 1 jan to 11 jan 2020 but still it has not been shipped by the company, no idea when will it receive. Even we can't track product as it says only "PLEASE BE PATIENT" since 15 days

can't able to withdraw money from my club factory balance - Comment #3625188 - Image #0

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U

Unika Rapheal

Jan 10, 2020

Pls Cancel my order.. tracking no.[protected] And refund my amount..
Since I don't need.

can't able to withdraw money from my club factory balance - Comment #3625227 - Image #0

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P

praneeth tarapatla

Jan 10, 2020

I had changed my address so please cancel my oder I'd([protected])

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P

Princy M Samuel

Jan 10, 2020

Dear team,
My order SO[protected] has been cancelled. I want the same thing to be delievered as soon as possible.pls try to deliever it soon. How careless you are. You could have try to call again. Why you cancelled my order directly

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S

Subhashini Amma

from Hyderabad, Telangana

Jan 10, 2020

I ordered sarees...The delivery date is 8-12 December. ...Today is 14 december..., .., ..But still it is not delivered ...it is not good...

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I have alreasy paid for my order it is SO[protected] it is still not delivered i placed it on 22 december and its 9 january yhe last date for delivery has gone im being suffering from fraud. no calls are being attended by club factory no emails are being responded i have to report this to senior authority now
I tried to contact them there was no response from them moreover my package from 22december has not even shipped . It is showing the order is delayed by factories there only please I want my order ASAP how can you guys treat your customers with FRAUD LIKE THIS AND ATLEAST A RESPONSE SHOULD BE GIVEN

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Address: C-3562, Rajaji Puram, Lucknow, Uttar Pradesh, 226017

I have purchase a item on 16 dec and the estimated time to delivery was 24 dec 2019 to 3 jan 2020 and now it's 9 jan 2020 and still i haven't got my order.. Kindly see
My order no. Is so[protected]
And this order is very urgent to me and the company is delaying i already pay my item amount through online and it is not showing the cancel button either send my item as soon as possible or cancel my item and refund my money. Thank you

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J

Joseph Benny

Jan 9, 2020

+1

My order is dispatched and re-dispatched.
Due to incomplete address but my given address is right. Then why don't I get my order?
My contact number is : [protected]

haven't got my order after paying online - Comment #3624202 - Image #0

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H

Hardik Ravat

Jan 9, 2020

My wacth is not working plzz return and give me good product

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M

msa raltee

from Dharmanagar, Tripura

Jan 10, 2020

I ordered in 8th Dec and on 11th Dec i was told i would receive it in the next 3 days but it has been five days and i am unable to track my order and they stop notifying me about it if the problem is not soon resolve i would be very angry

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S

Singhjhalli

from Hoshiarpur, Punjab

Jan 10, 2020

My order no SO[protected] I have been not received yet. If I tracking online then they show approximately delivered date 8 Dec.But now its15 Dec.Please update me immediately with info of my order product.

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Y

Yash [ MJ COVER ARTIST ]

from Noida, Uttar Pradesh

Jan 10, 2020

It's been two weeks, I have ordered a jacket from club factory.my order no. Is : SO[protected] and it says part of your order is delayed .just tell me the exact date so that I can think of I want it or cancel it bcoz I need it urgently before 24th of Dec, 2019!

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A

Akshita Sharma123

from Nalagarh, Himachal Pradesh

Jan 10, 2020

I recieved the wrong product. When I requested for the return of that product it got cancelled without any reason. I called to customer helpline number several times but could not talk to the executive even once. I want that product to be returned and my money refunded.

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Address: No.35,3rd floor, 1st main, 6th Cross, JC Nagar mahalaxmipuram, Bangalore, Karnataka, 560086

I ordered drumstone rt 558 bluetooth earphone. Instead received qc 10 with defective one where one side speaker volume had issues. Asked for replacement but they don't have replacement policy.
As item was sent back for refund. Product cost was 274 rs and paid rs 49 for cash on delivery charges. Now they are refunding only product amount. I am losing rs. 49 which i paid for cash on delivery charges. As it's not my fault they sent the wrong & defective product. Which is their mistakes. They have to refund including cash on delivery charges paid. And items showing in ad is eye catching but product are of substandard by mac traders. And my review ratings done by me was manipulated by the trader as i rated as unsatisfactory and my review showing as satisfied which is cheating.

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Preeti Naidu

from Pune, Maharashtra

Jan 9, 2020

I am regretting now to buy in this company...it's pathetic...I will suggest do not buy any item from this cheater company...they only know to cheat as they won't refund or won't give any quality...we have to ban this company...

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Address: 582116

I ordered Sling bag on club factory website, when i got the product quality was very poor. So i place the return request. but i got the message like your return request has been cancelled. i am tried to contact club factory customer care & i put on mail about problem but the no one is responding

Order No: SO[protected]

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I had ordered a baby sweater and earrings on 19th december 2019, and the delivery date is on 6th january. Till now i didn't received the products or any other communication provided to contact them. I paid rs.702/- and it's a gift for someone but i didn't received it. This is the first order of mine from this club factory and it's giving a pathetic service.. Fraud company

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D

Danish Jauhar

Jan 9, 2020

Hi today i received a message claiming from club factory that I won a tata safari car as 1st prize on 9th anniversary.
Number is alsl given as [protected]

not yet delivered/unable to track status - Comment #3624165 - Image #0

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W

We nuts

from Chennai, Tamil Nadu

Jan 9, 2020

Refundy money back quickly

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L

Laiba12

from Shimla, Himachal Pradesh

Jan 9, 2020

I received empty parcel from club factory it’s more than weak they are responding and treating me like fool they not giving me back my money I am so angry and fed up please help me .. this scam and fraud service

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I want to cancel my order so[protected]. I have ordered 3 items. I have received only one package. Other two items are showing as other package and still in preparing stage. I ordered one month back. I want to cancel the second package. I am not able to cancel through app. Its only showing one order number for this three items. When i tried to cancel the order it is showing already shipped. Please cancel the second package and return money

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C

Chander Shekhar Dogra

from Noida, Uttar Pradesh

Jan 9, 2020

My order no SO[protected] not delivered but i received message that same was delivered on 19/12/2019.

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Address: AMMAN NAGAR SOUTH, 620019

Ordered for car dusters with mini interior duster and paid in advance on 03/12/2019. Recieved sms on 11/12/2019 that order no. So[protected] delivered successfully. (Package no[protected] and i have not recieved the said package. Despite my taking up through fb messenger and their app no refund forthcoming. They send a stock reply "apply refund through cf app'.
Kindly help me in getting the refund o[censored]ndelivered item

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P

Proma Nag Chowdhury

Jan 9, 2020

I placed an order of woollen coat with an order Id SO[protected] on 26.12.2019 and today its 07.0 1.2020 and the order has still not being processed from the factory. Why its taking such a long time?

non delivery of prepaid item - Comment #3624179 - Image #0

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N

Nuy

from Bengaluru, Karnataka

Jan 9, 2020

The order no SO[protected] did not receive my refund as I did a payment by cash and refund I'd given to me was SOR[protected] it is showing in the app as it is refunded but the money is not credited to my wallet yet

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Address: Institute for Financial Management and Research, 5455 Central Expressway, Sricity, 517541

My order number is so[protected].
I ordered a product from club factory worth rs 470. The product is not delivered to me and is sent back to their warehouse and the status has finally changed to rto. I have called customer care several times and they always raise a complaint but do not provide any resolution to my problem. I want my refund back.

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Jan 11, 2020

Updated by [email protected] Will anybody be bothered to look at this complaint.

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Address: Bangalore, Karnataka

Website: m.clubfactory.com

It's been almost 20 days and I haven't got my products yet ... The delivery should have have taken place on January 07 2020 and I haven't received yet please do the needful. And moreover the hotline given by the website isn't at use. Please can you do the delivery as soon as possible as it is a gift for someone I can't delay it help me get it soon.

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Address: 556 sector 12, Huda panipat, harayana, Panipat, Haryana, 132103

I haven't received my order.. Yet it's astimate delivery date is passed. It have to be delivered by sehar commerce pvt. Ltd. But it is not shipped till. I placed my order with order number so[protected] on 21st december 2019 and have to receive it on 8th of jan. 2020. On tracking it shows please be patient your item is struck. My another order with order number so[protected] is also on same path. I am adding pictures also and want my items to be delivered very fast.

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Address: 682024

I have ordered some products. Because of lack of confirmation, i ordered twice. Some products are returned and got money. But 1order so[protected] didn't receive till now and i need to cancel it. Your cancel/ return procedure is very very very disappointing...

.   replace all

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Address: 62 urban estate sector 7 , near pantaloons, 4-7 chowk, railway road, landmark - guruji of gurgaon, Gurgaon, Haryana, 122001

I need my orders asap. I am out of town after 13 january 2020. I called up customer care they asked me to cancel it which i don't want to. Please see to it i get tracking number and tge delivery asap. I have already paid for the orders and haven't received it and i did try asking customer care to track it up for me he said that it's in factory whereas some days back it was showing custom clearance. How can a big international company like club factory has such unorganised logistics. Why dont u people provide proper details and tracking number along with the order number.

So[protected]
So[protected]
So[protected]

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My order number is SO[protected]. The tracking status shows that the order is returned due to multiple failed delivery attempts. Actually the courier agency failed to make a second attempt to deliver my order. And they returned the item even without inform me. I haven't reject the order. Its returned without having my permission. So please kindly resolve my issue. I want the product back. I ordered on 16th December 2019. Its 23 days over. Please help me to deliver the product.

Jan 09, 2020

Updated by Sreelekha V My complaint not yet resolved

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Address: Apex Professional University, Science Block, East Siang, Arunachal Pradesh, 791102

Hi team,

Order id : SO[protected]
Refund id: SOR[protected]

I placed an order and received it. But the quality of the item that i recieved was very poor. After few days money got credited in my club factory balance but when i tried to withdraw it, there is no option to withdraw the amount. and hence not able to withdraw full amount. So i decided to use existing balance for my next order and then i select product and at the time of payment i didn't see any option to select existing balance.

Either refund full amount to me or tell me how to use existing balance for my next order.

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Address: Ghansawangi, Jalna, Maharashtra, 431209

Ordered date: 25/12/2019
Name: Rahul Pawar
My email id : [protected]@gmail.com
My phone number : [protected]

Total order number:-
SO[protected]
SO[protected]
SO[protected]
SO[protected]
SO[protected]
SO[protected]
SO[protected]
SO[protected]
SO[protected]
SO[protected]
Dear sir, I ordered the headphones on December 25th but the company does not send me these headphones.
This parcel does not even track
I contacted them but did not get a good response.
I don't want to be the refund for this order,
I need product

Club Factory Complaints & Reviews

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Club Factory reviews & complaints page 46

refund not yet received

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didn't get my chappals

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early delivery of my products.

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early delivery of my products ordered.

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can't able to withdraw money from my club factory balance

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the order is delayed too long for delivery no response from the app

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haven't got my order after paying online

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wrong order and defective item delivered.

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return & refund

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not yet delivered/unable to track status

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cap and earring

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non delivery of prepaid item

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product not delivered and returned back to warehouse but no refund provided

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poor delivery and no hotline number available

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delivery of items struck

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didn't receive item

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delay in delivery of order

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order not delivered and shown as returned

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unable to withdraw money from club factory app wallet

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I do not receive an order

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