Club Factory — delhivery stated "package not picked/received by client" i. e. club factory

Address:411038
Website:Club Factory

Team club factory,
I got the order no. So10855807 for my product. I check the status for the same product and found the tracking message as -
"package not picked/received by client" and "incomplete shipper pickup address and shipper not contactable" as per delhivery courier system.

I received the tracking number i. E.[protected] from you in a message as well with the name of delhivery courier service.
I think many like me are facing the same problem. What is the problem? Please resolve it fast and ship my product to me this week latest on priority.

Thank you,
Ashish
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I want to return my above mentioned order no. because the product delivered to me was defective and not of good quality. I am not able to find the club factory customer care number. I had already made the payment online at the time of placing the order. I want to return it ASAP and want the refund.
The purse which i got is very bag quality and jewellery i got is not wat i ordered
I had purchase the hair extension on 25th of June 18, i get order no SO27985779 but still I didn't get my product, payment already done by card payment, if any issue or problem please reverse my amount .
Mail rec'd from your side as attached .

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    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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