Club Mahindra Holidays Complaints & Reviews

I am having difficulty in getting any credible response from Club Mahindra's Member Experience team.

Unresolved service tickets:
[protected]
[protected]
[protected]
SR[protected]

They generally refuse to respond by email and I do not trust what the Member Experience team executives state in phone calls.

Now one of their executives Vibha Tiwari's states:
"With regards...

Dear Sir/Madam,

I have raised a complaint already a month ago but I have not got any satisfactory response from the team. Below is my complaint -

I would like to withdraw my membership application under the clause Part C, 8.1 of the agreement. I would like to claim FULL REFUND of the down payment Rs. 1, 46, 664/- under above mentioned clause. My member ID 2966513 is already generated on 25th December for which...

Dear Sir/Madam I am swapnil Jaswante from Amravati, Maharashtra Club Mahindra representative contact with me for presentation regarding membership. Then he came my home to give presentation as well as package details and I saw the presentation. I asked him for the concession in package amount then he told me that you are submitting Adhar card, Pan card as well as (Refundable) Rs.5000/- by master card or visa card then I told me the exact...

I very recently subscribed to the 15 years Classic Club Mahindra holiday programme and my membership ID is 515894. I am writing this mail to cancel my membership for the following reasons.

1. Unfulfilled membership benefits (amazon pay balance for INR 20k, pre-closure amount reduction upto 25k, food card 50% concession, club & select card with 50% rebate, four complimentary nights)
2. Delay in sending the membership/benefits...

My cancellation of membership has been approved and I was supposed to receive my due amount in the month of January 2022. I was assured that I will be contacted as soon as it gets cleared from the finance department. However, he hasn't called me back and now doesn't answer my call nor does he return my calls....

My name is Vasumathy and my membership no. is 2966329.
I joined in their 10 year scheme and while at the time of joining, I was informed that the Annual Maintanence fee is to be paid every year before the booking of the holidays and there will not be any penal charges and u will be allowed to utilise the Club M Select.
But after joining, I recieve messages and telephone calls from the corporate office that I will be penalised...

Sir,
I informed to club mahindra for cancellation of membership & refund my money, but they try to convince me that nothing will be refunded because i confirmed my membership on their phon call within seven days of first payment. But i am not eligible for availing any holiday home/resort till i pay the third emi, then how can i am a confirmed member till payment of 3rd emi?
Member id 2758835
Membership in the name of...

Greetings,

My name is Suresh S . I wish to bring you notice that we booked holidays at Munnar resort on 11.02.2022 and 12.02.2022. Due to high medical emergency we will not be able to travel at the booked dates at Munnar resort. We would like to cancel the bookings for 11.02.2022 and 12.02.2022 and also we request you not to count these two days and provide us the possibility to choose any other dates instead of 11.02.2022...

I am not satisfied at all with club mahindra services and their responses. 2-3 times i had made plan to spend my holiday in club mahindra resorts but every time there was non-availability of rooms at my schedule time then i booked other hotel room at my own end that's why i want to cancel my membership.I request to you please cancel my membership and refund my deposited money.
Thanks,
Sanju...

I have written numerous mails to your reps and member experience and am yet to receive a reply from them except a statement that "your complaint has been sent to the relevant officials and they will contact you soon." Even though your organisation is registered in Chennai, your officials there are saying we should contact the Mumbai office.
P.Narayanan
2593377...

I had booked holidays at kannatal resort from 23rd jan to 26th jan.due to heavy snowfall and roads blocked we had to shift our stay to mussorrie resort. After a long discussion and request we were given rooms foe these days but new holidays were deducted .being told that our holidays booked at kannatal would be refunded to our account which has not been done yet.kindly resolve the matter asap....

In reference to above subject, I would like to withdraw my membership application under the clause Part C 8.1 of the agreement. I would like to claim FULL REFUND of the Full Payment Rs. 74298/- under above mentioned clause.

My Member ID 2968865 is already generated and I request you please cancel the same.

I joined this membership on 26/01/2022 during seminar organised by Mahindra Club at Ambala and made full...

We have a club Mahindra Membership having Membership ID 473177. At the time of offering membership the customer executive who approached us mislead us about the Annual Subscription Fees to be paid every year along with the EMIs. He convinced us saying that you would not be required to pay this fees and you can simply provide us referrels and we would convert those referrals and your fees would be paid by earing referral points. For the first...

I am Sharanya Nair,

I am go zest member with member id - 2968472. Dated:[protected]. I am writing this email with the great dissapointment i have faced with Club Mahindra sales executive by misrepresenting the facts in their presentation and took a KYC vedio o[censored]s accepting the terms and conditions, which i have mentioned below.

1. They have told us 70 points will be deducted for hotel units per night all around...

I am Sharanya Nair,

I am go zest member with member id - 2968472. Dated:[protected]. I am writing this email with the great dissapointment i have faced with Club Mahindra sales executive by misrepresenting the facts in their presentation and took a KYC vedio o[censored]s accepting the terms and conditions, which i have mentioned below.

1. They have told us 70 points will be deducted for hotel units per night all around...

My membership no is 2830230. I had upgraded my membership from red to purple in Jan 2021.
Against that i was promised various things 7+7 = 14 nights, 10000coins and 1 yr amc waived off.

Initially they had given coins and amc waived off. But after regular follow up I got 5 nights somewhere in march and when I followed up for balance 2 nights you guys took back 5 nights and gave me 2 nights in December 21 with validity...

Good day ! You have authorised Repair Order no RO22B006156 for Your SUPRO-MT- BR29GB0821 for RUNNING REPAIR at 31757 kms.
Repair Estimate is Rs.0 without GST & estimated delivery is on 22-DEC-21 at 05:30 PM.
You can call us if you have any query on repair content, time, cost.

Dear sir

Aprrocks 45 day van stop to your athurise sericer

No any response service provide details why...

My membership id is 2559930. I have completed all my EMI dues in 2018. Today while paying for the Annual Subscription Fee, I saw that they have charged me Rs. 9798.5 as past tax dues.
How can Club Mahindra ask for retrospective tax for payment done in 2018 from me? This is just unacceptable!
In order to pay the Annual Subscription Fee, I had no option but to pay these past tax dues since the ASF couldn't be paid without the...

Payment was made for the full amount still they say they will check and I have given all bank transfer details and my payment details not still updated...been more than 2 months already they are making me a fool...

The process of booking on Club Mahindra site has a flaw requesting that the flaw is fixed. Please see below for a description

If one tries to make a multiple nights booking, say a 3 nights booking e.g. booking dates 22-24 Dec 2021 and if 22nd & 24th is available but 23rd is wait listed. In this example the entire booking 22-24 th Feb is waitlisted. However, 22nd and 24th is not blocked. What happens in such process is that...