Club Mahindra Holidays Complaints & Reviews

Dear Sir,
My club Mahindra I'd is 2728123.
I want to cancel my membership with Club Mahindra as I am not at all satisfied with their holiday structure. It is just looting money from customer nothing else
Was trying to get holiday from last 5 months . But after payment they just forget to serve you. They just forget hotel industry is service industry. Don't no how to make satisfiy the consumer.

Kindly help me get my money back, ready to pay cancellation charges.

But don't want to continue with Club Mahindra.

Got a call from mahindra representative with we need to attend presentation at hotel woodland vapi for understanding various travel package. It was also committed that free travel voucher will be offered post presentation irrespective of we opt for membership or not. Post presentation we found proposal attractive however we said that we need sometime as we cant make decision worth 3 lacs immediately. Subsequently free travel voucher was not offered to us. It was said that we will get the same thru email next day. More than 7 days has gone but no travel voucher is received neither representatives are courteous to even attend our phone calls. Is this the trustworthiness of mahindra club at this stage? How do we enter into relationship of 25 years...

Please do the needful to issue free travel voucher as committed if not please confirm in writing that mahindra cant do that. I will stop doing follow-up. Regards bhupendra

I have attended club mahindra presentation with my wife at ginger hotel, surat gujarat. Brijbhan Tiwari was the sales executive.Contact number is [protected]. We were promised to get gift vouchers of club mahindra and 2 movie vouchers. I have paid 1000 Rs(through credit card - I have evidence) deposit to block offer for 01 day with assurity of refund in case of non acceptance.

When I deny for membership, as I need some time for decision, sales exe stop responding and my 1000 Rs not yet refunded and no vouhers I got till date

I have complaint on website no resolvance i found. when i call to them they said this is not the concerned department..

frustrated...

Now at any Cost I need 1000 Rs refund and all vouchers that i deserve

Every day i am getting SMS on([protected]) from DM-CLUBMM for signing up as a member with Club Mahindra - to get an iphone 7 or i-pad mini2.

i am not interested but this is not stopping at all.

i have registered for DND & still you are disturbing in my privacy.

please ensure that i do not get any messages henceforth, which will force me to complain further.

I am receiving sms from club mahindra on a regular basis giving offers of iphone 7 etc. Please refer to the screenshot attached. I never subscribed for these SMS nor am I interested. Moreover I have registered for DND.

How are they able to send messages even though I am subscribed to DND.

There is no way I can change my notification subscription as well.

Please remove me from your messaging list.
Mobile number +91 [protected]
Sender Id - AM-CLUBMM

I Mahesh V Manjrekar am having membership ID 2734751 . I have taken this membership in the month of Dec'16. Mr Shahsi was the sales executive who had visited my office. As usual he had given perfect sales pitch assuring best of services to sell the product. Post registration Mr Shashi was not interested in taking calls. When I asked for the supervisors no, it was not provided. Helpless I tried calling the customer care no. This was again useless as I get the response the executives are busy and someone will call back which never happens.

Recently my account was debited for Rs 18K plus towards monthly EMI whereas my EMI is Rs 9478 p.m. As always I am not able to get thru the customer care no .

I am shocked with such poor response & unethical behavior from Club Mahindra . It is clearly evident the sales executives are only interested in selling the products at all cost.

I demand a written explanation for the unresponsiveness and refund of the payment done till date. I don't want to be associated with Organization which lacks ethics.

Dear Team,

this is further to my mail sent earlier regarding cancellation of membership due to financial issues, now that you have already generated my membership id 2742310 you must be having all my details. on confirmation call I have already requested for cancellation and refund of my money 31159/-. please guide me by when and how will I get the refund ? when contacted to Branch head mr. Brijesh at Bareilly he said that it is cancelled from branch and is now in corporate office. he cannot help further. since I do not have privilege to contact your accounts department please help me clarify the time and mode by which I will get the refund amount.

Sincere thanks
Mukesh Mishra
[protected] / [protected]

There is nothing like free Coupon...purchased xuv 500 6 month back and received holiday voucher which is valid till 26 Feb 2017...Tried to redeem the voucher for jaiselmer but nothing is available for the month of feb..But yes from 12 th of Feb 2017 to 20th of Feb room are available with make my trip and goibibo for mahindra holiday resort ...That means they are lieing tht they don't have rooms if they don't have rooms how come it's available...

I put a request to cancel my membership for club Mahindra next day I applied for the same. Still they deducted an amount of 1412 United Arab Emirates Dhiram from my credit card and on 23rd Jan 2017 sent me a membership Id. I have written several email to member.[protected]@clubmahindra.com, but your staff is too lazy to reply to any. Please suggest what to do and when would my money be refunded. Thanks

I had taken Club Mahindra membership in 2016 and I have paid almost 11 and I am not even availed a single day of their service. and they also failed to give the agreed service so I fed up with these guys. When I approached for the refund, they said that you can go for cancellation and none of my paid amount would be refunded. They are not willing to help and they asked me go for the cancellation. They don't have the professional approach to reply as well attend calls of the customer who wants to cancelled the service. When called, they reply that the member relationship officer will get in touch with u in next 2 hrs. They never called back till date to my messages. CLUB MAHINDRA is a big FRAUD & just want to cheat the money of people. Do not go for membership unless one has lot of many to blow ...

Please help me in getting my refund.

After posting below complaint I got a call as well as an email from Club Mahindra and they assured me full refund in 15-20 working days but yesterday 20 working days have been completed & no refund is done.
I have been listening to "your refund will be done in 15-20 days" statement so many times since Sep-2016.
but every time the given period is lapsed.
Below complaint already posted on 11th Jan[protected]
I took club Mahindra membership on 17th Sep-2016 & paid Rs. 50000 thru credit card & Rs. 56800 by cheque as advance payment. But next day when I checked documents & realized that their representative Mr. Sumeet did not explain me about annual subscription fees (ASF) & I felt it is costly purchase. So I decided to get membership cancelled & sent an email regarding cancellation to them on 19th Sep-16.
They replied on my request on 21st Sep-16 that your cancellation request has been accepted & you will get your refund in next 30-45 working days.
Please find below details of amount which they took from me & accrued int.
A) Rs. 50000 paid by SBI CC
B) Rs. 4528.45 Accrued interest by CC company
C) Rs. 56800 paid thru cheque
D) Rs. 7742 EMI deducted from CC
Total amount (A+B+C+D)= Rs. 119070.45
Sumeet Mitra logged my membership in even after my cancellation request by email and by phone. whenever I tell him that I got SMS of ASF reminder, he reply this is system error, ignore it.
I want, Stern action should be taken against Mr. Sumeet who misled me & give false information.
I have been struggling to get my money back & suffering with mentally agony for last 3 months.
I have all the email communication with club Mahindra for above marked details.
Requesting you to help me out to get my money back & teach them a lesson.
Thanks & Regards
Pravendra Singh
Email ID- [protected]@gmail.com
Gurgaon
Club Mahindra Membership ID- 2721293

This is to inform you that when I bought a new Car (XUV 500), I have been provided a gift voucher bearing no. LTSH5Z574HE dated till 26 Feb 2017. While following the process for redemption of voucher in the mentioned id at the back of voucher i.e"www.clubmahindra.com/GiftCertificate.asp, the same has been accepted.

I selected the room and checkin date as per the rooms availability. For instance, 23 Feb and room type 'STU':

When proceeded with the process, in the next page got the below message. For all the possible selections only this message is displayed.

Please reply soon so that I can plan accordingly.

Irrespective o[censored]mpteen number of requests of not wanting to be contacted unsolicited calls at very odd timings keep coming in.
Club Mahindra has a funny policy of not offering packages for unmarried persons - and in case some one wants to buy one, they have to buy it through a married couple of their family. I don't want to buy any holiday services through any family member and hence I have strictly instructed Club Mahindra tele-callers to not call me. One of them even confirmed that a request has been taken online and been confirmed. But I still receive calls and the tele-callers keep selling me packages at odd timings.
I tried hunting for DND registration on their website, but could not locate it easily. All tele-callers claim that they are not aware of any DND application facility through website. Please help resolve!

Hi All,

I have taken membership in month of Dec 2016 membership ID 2731492 (Membership, which I feel biggest finitial mistake I have made.

The terms and conditions which was informed to us is totally different which was telling during confirmation call. I have refused and requested for cancellation of membership. As per telephone executive request will be forwarded for cancellation.

After a week days no response from Clube Mahindra, so I have emailed to membership ([protected]@clubmahindra.com) even after 4 times reminder no response.
The email which I sent to member relationship same email sent to agent (who was telling as employees of Mahindra) but no response from that guy.

Cal center there is absolutely no response.

My email [protected]@gmail.com

Need help to how to get refund.

Thanks

Please note that I have paid Mahindra Club holidays the payment of 32000/- through e-payment to one of the Mahindra Representative. Some how due to personal reason I have to change the decision not to join Mahindra Club Membership. It is very next day of the payment and I informed the same to the Representative who visited my house. The matter is of during August- September 2016. Then after I got Membership confirmation call where also I informed that I don't Want to be Member Please pay my money back. But still no action taken by Mahindra team.After some time they deducted one EMI @10000 from my credit card. Now it crossed more than 5 month I have not returned money, no body is giving me proper answer from Mahindra. It is fraud case to Me. My reference no is MHRIL=[protected]. Now I want my money with Penealty Interest.

I have tried to contact the bangalore office for over a month and have left messages at reception for call back but there has been absolutely no response.

Subsequently emailed a member relations, got a call that they will call back asap however a week now

dropped the same to twitter account of club mahindra - got a response they would call but it has been 3 days now no response.

I think club mahindra staff mainly the ones mentioned in my mail think members are fools to keep calling and leaving a message and following them for a response- they have absolutely no courtesy.

They do not bother to call back to atleast listen to the concern let aside addressing.

Very disappointed -

I took the membership of White Studio on 23rd December 2016. However we faced unforeseen financial difficulties and are unable to continue paying for this membership. I had made a down payment of 30k and my EMI were to start in Feb 2017. I requested for a cancellation on 19th Jan and had no response from Club Mahindra for almost 6 days until I posted my concern on a social networking site which is when they started calling and responding to emails. They aren't concerned with why I am cancelling, even their communication emails are copy paste templates, because after explaining them the reason for cancellation they still came back with a reply of we are sorry you are not happy with our service. they refused to repay the down payment and have asked me to reconsider.
I also want to know what happens after I have formally told them that I still want to cancel. Do they deduct EMIs?

I took a membership on 17 of December but later Requested for cancellation of club mahindra membership on 22nd december in free lock period . It was mentioned in the document that if you cancel the membership in free lock period(i.e within 10 days of membership registeration), you will get you booking amount refund approximately in 1 month . Now 1 month is already passed and even after multiple follow up not refunded the booking amount.

On 9th January 2017, we got a call from Club Mahindra Executive in Jaipur asking us to collect free voucher for 2 nights/3 days and 4 movie tickets. We received gift voucher for our stay but there are no properties available for next 6 months for which we are entitled to book our stay ( imagine all 46 resorts in India). Same properties if I check on MMT or Yatra then they are available.

And when we asked for Movie tickets from the contact person he said he will issue us the same shortly. Till date no response.

We were actually thinking to go for their membership but looking at their customer care departments & executives who do not know the know-how of the process and with no business ethics ( on Club Mahindra portal properties aren't available but same are available on other holiday portals)!!

Plus their customer care [protected] is always busy tried 4-5 times in different time windows.

I got a call from one the executive from club mahindra stating that we have been selected for gift voucher from the club mahindra and called us to meet at their office to collect the voucher.
Firstly they explained all the things after that they forced us to take the membership on the spot and as we said that we need time to think before investing amt the executive their started talking in a very rude manner.
As you are in hospitality sector you dont even know how to talk with the customersand secondly they did not even issued us the coupon saying that our printer is not working and did not even had the courtesy to say anything...
We were least interested in free gift but did not expected such a rude and rubbish behaviour which shows your status in hospitality...
No wonder if you did not wanted to issue the coupons why the hell you promoting yourself and making people fool...
Really saying club mahindra not a worth... Pls dont be cheated...