Club Mahindra Holidays Complaints & Reviews

Dear sir,
When i visited club mahindra Jaipur branch in golden tulip, the branch manager Kalpash Triparthi was already drunk and abusing female employees, and visitors, Mr. Kalpash tipathi was using world with sale executive girls like" ya too chinese maal hai reject hai sara" and " 15 family ayi thi marwa lee deal nahi hua" so as an responsible person i am writing, please have query with staff they itself will provide feedback about him.
Please take corrective action against him, i visited on 10-12-16.

Regards
Prasun

I have withdrawn my application of membership on 4th Dec 2016. Kindly make arrangements to refund the down payment of Rs. 31, 160/- with credit card transaction made at 5:37 PM on 03.12.2016. I have sent hard copies of withdrawal letter as well as send scan copies to Club Mahindra.I have the bluedart confirmation that these mails have been delivered to Chennai & Delhi office of Club Mahindra. Call centre of club mahindra is saying they did not have any information. Finally i received an automated email which said my case is trfd to Lucknow branch where as Sales people of Delhi branch sold me the holiday package.This is just to harass me & trying to get away with my money. Could you please look into this at the earliest?

My Complaint Ref no: 10184100 & "MHRIL=[protected]" in the email

An enrolment form was got singed by your representative Mr avinash Singh on22nd last month after promising a package of free 3n/2days holiday stay at any club mahindra resort in India of my choice.after receiving the amount(rs thirty one thousand one hundred sixty) along with three post dated cheques for rs nine thousand fore hundred seventy eight each l asked for a stay at Jaipur resort for 3n/2days after a week l was told that I am not entitled for the same and it cannot be arranged . therefore I am not interested in your membership due to such false offers made by the company.l am therefore with drawing my enrolment application form and demanding the sum received by you along with post dated cheques which I am going to block prompt response in this matter will oblige your's Yogesh kaul e mail I'd [protected]@gmail.com

To all,

Viewing this plight and fraud done by club mahindra

With my purchase of a new car xuv i was excited and to top my excitement i was offered a holiday voucher by club mahindra, now when i was registering towards redemption i am informed that it has been fraudulently given to someone else...

So poof now no vacation towards fraud and lies offered by m&m and its affiliated groups.

HI. I joined Club mahindra 3 years ago. Even though I paid, a downpayment and 2 emis worth around Rs60000/-, due to unforeseen circumstances, we had to cancel the membership. I had sent a mail as well as placed a call to the Marketing Rep and he said he will take care of the issue.

Fast forward, 3 years. Now i have got a written statement from Club Mahindra that I need to pay around 60% of the total fees to get my refund of 60000/- That is, I need to pay another 5, 40, 000/- Rupees to get my 60, 000 back. My total package was around 10 lakhs. The worst part is I never used even 1 holiday from them.

So ladies and gentlemen, Be very careful about these crooks. Its my hard earned money which I spoilt in an emotional decision. To take my wife on holidays. I could have done without Mahindra Cheating me. I will never buy a Mahindra Product in my life. Keep my money. You deserve it. Not many companies can loot the public so smoothly.

I requested mr subhash shirke (sr. executive) (his number-[protected] from andheri branch) over phone on monday not to process my application which was handed over to him on saturday for the membership. but inspite of that, the application was processed and i am alloted the membership number 2731166.
Kindly make arrangements to refund the down payment of rs. 45210 made by me with my credit card on 26th nov 2016 and further cancel the emi request on my credit and not to deposit the cheque issued to you. please treat this mail as full and final concern from me for not pursuing the membership. i am writing year since mr subhash continuously ignored my calls and message

Respected Sir/ Madam,

Thank you very much for making a such a good show PEHREDAR, I Love your show. Its really give us power to raise our voice against Corrupt or bed Companies who forget their services after selling products.

I Pradip Kumar belongs from Allahabad, U.P, I want lodge complaint against Club Mahindra Holidays.In May 2015, on approach od Mahindra Holidays&Resorts India Ltd, Allahabad Franchise I was agree to take Club Mahindra Membership for 25 years with Member ID 2634983 given by them and thereby a relation of customer and service provider was established beetween club mahindra and me.
I had paid Rs.27200/-in cash following with ECS of Rs.8468/- on month of July nd august, 2015, total Rs.44136/-.
In August2015, I contacted to Alld unit of Club Mahindra Holidays&Resorts for a holiday trip at Nawalgarh and Udaipur between 22nd to 26th October 2015.They informed me orally that there is nothing to worry and as soon as the ECS amount of month of september, 2015 will be paid I shall proceed to book club mahindra resorts on the aforesaid spot.Thereafter, I obtained journey cum reservation tickets of Indian railways from Allahabad to udaipur, followed by Nawalgarh and returning to Allahabad.I also purchages many essiancial cloths, goods nd things for journey and holiday.Thereafter, I went to club mahindra alld franchise for normal enquiry and booking of the Resorts.But I got shocked to know that Nawalgarh Resort of club mahindra was not available by that time and the aforesaid information was also confirm by the circle head.Now I was little nervous b'coz as I am a member of Club Mahindra, there was no any email or call information about Nawalgarh resort to me by club mahidra.After thath I asked them to booked Udaipur resort for the due date bt they totelly refused my request.I was vry diappointed all about the wrong commetment.Indeed my believe was bursted that I had cheated by a reputed company and their empolyee.
Thereafter, I hand sent complaine by E-mails to club mahindra as on 02.10 15, 07.10.15, 06.12.15, 19.01.16, 03.02.16, & 14.09.16 to cancled my membership and refund my money.
Lastly I made a Legal Notice to club mahindra for all about unfair trade practice and deficiency in providing service(as defined under the consumer protection act, 1986).
Dear sir, I kindly request you to look after all the matter properly, so that no one can cheated by an company or person by wrong commitment.

I am a cmh member, membership # 2557330. I have been a member since 2 years + and have not been able to get any vacation going in their resorts due to non availability 365 days a year. They have over booked the member base and are short on properties.

I now want to cancel my membership after having paid the entire membership amount of almost rs. 2 lakhs + and they have no clear refund policy.

Whilst the intent may be good, there is extremely poor execution and acute scarcity of availability making the entire concept a sham to dupe customers.

I want to get my refund back or a proper resolution to avail the services

Last year Diwali I had enrolled in the Blue Membership by paying 22, 000 to Club Mahindra. Later after 3 installments I had to withdraw the membership due to financial problems. During this time, I had not even once used the complimentary or the 7 days which they provide for Blue membership. I never expected them to return back my 45, 000 Rs which I made till that time.

However, all that I requested them was to give me a package to compensate for my money which I had already paid. They called me and asked me to pay one more installment to avail any 4-5 days package which was not at all done as I had already given them 45k of my hard earned money. This is one of the worst organization which is only interested in extracting money from their customers and there is no refund policy.

I would suggest everyone not to fall into their trap as this company is here to just make money and not for customer satisfaction. Besides that whenever you try to make a reservation it always shows full. What is the use of taking such expensive membership if you cant get a booking when you want to.

PLEASE STAY AWAY FROM THESE LOOTERS !!!

I'd number 1584976
Mr zia bootwala
Since the time I have converted my membership from red to purple I am not getting the same response from mahindra and as I was trying for booking I found that my relationship manager miss mugda had resigned from club mahindra and the changes had not been updated on my profile and had to do all hassle work of booking on own as while taking membership we were promised that just text a message to your officer and sit back and relax but nor miss mugda informed us and after that I complained thrice on emails to memberrelationship I'd bur no response ...let me know what is the duty of assign officer to our membership. ...and how this will be compensured.

Regards
Zia bootwala.

I, vivek maheshwari, purchased a white card membership from club mahindra in early septemeber. for almost two months i did not receive validation call and membership kit. i complained at this forum around 10 days back and i received a call from club mahindra in which they apologized for the distress caused. when i asked what is the company policy in such cases they asked time to revert back. after 3 days i was told that there was no distress as i could book my holidays even without validation call which i their internal process only. the called was not ready to listen that i was told that i cant book holidays till the completion of validation call and how could i book holidays without membership no. same called in his first call had told that call could not be made because my phone was unreachable for 2 months. at such behavior which is rude, discourteous and full of lies i wrote to mr. sujit paul but have not yet received any response. inn the meantime company has take first emi also from my credit card without even providing me membership no. now i want my money back but there is no way to contact club mahindra.

Member id - 2691541

I am so surprised that despite of raising my issues and concerns to certain consumer forums and other social sites, this Club Mahindra is unable to resolve the matter or even trying to reach out to the customer and provide the promised benefits.

Not sure what is the role of MEMBER RELATIONS FOR MEMBER COMPLAINTS???????????????????? They behanve like one dead department if member has a complaint/concern but if you are a prospect then they will chase you like a cat over dead meat...pitty must say

4 days back ...I did recieve an email and to my surprise the issue has been resolved from their end by just an email response. But no resolution has been given to the customer till now. Now Club Mahindra claims that the eMI is pending so no benefits can be relesed??? SO, WHY THIS WAS NOT THE CASE 4 MONTHS BACK WHEN MAHINDRA WAS MAKING SUCH COMMITMENTS. I WANT THE BENEFITS TO BE DELIVERED NOW????

I want consumer complaint forum to please take the desired action...

Hi i had a very nice planned trip for Kerala. Munnar thekdey alepy poovar. All my stay were nice except poovar. I had couple of holidays left in my account. so for 2 days of stay 3.8 days were going to be deducted from my account which is fine. But now when i reached poovar the person from poovar location called me a day back to confirm and i said yes and i was traveling as per the schedule. Now when i get there he refused to give me the room and said sorry sir all the rooms are full. I had a bad argument with him and then he gave me a room to stay which was a bit far from the resort and looked very much like a servant room. It was disgusting and unhygienic. After 6 hours of drive when i reach the hotel i get to hear this. How can such thing happen when I already have a room booked and i am confirming my schedule. The manager agreed to give me the room that I should get for the next night. The manager agreed to provide free meals and agreed not to charge me for a day which is very much unethical. Now i have further reservations which i would like to cancel. I don't want you guys to charge me for my stay at poovar. If you need managers name and room pictures let me know i can email them. Very disappointed with your service.

Club mahindra group is only a cheater group. their representatives will make only false promises to sell the membership. And you will not get back the deposited money. Whether you avail the holidays or not. As I talked with one of their representative, he clearly mention that as you sign the document, you had lost the chance to quit or take back your money.
I think this is the way for them to buy new properties and to save their cheater employees.

My customer id is 2723871.
I filled membership on 03 octomber 2016.
That time i informed that i can pay emi from december month only. Same i told to club mahindra person who called me to explain regarding my package.
Still i received message that my first emi due on 07/11/2016.
This is absolutely cheating with customer.
Even in tried to contact, but no reply.

I took the Club Mahindra membership(membership no.2410689) in April 2012 by down payment of Rs. 27500 in Bharuch. At that time representative of club informed us that instalments will interest free and annual maintenance charges are to be paid only for that particular year in which holidays are availed. But after getting the welcome kit I came to know that both the promises were wrong. when I enquire about the same clear answer was not given by the representative. So I decided to cancel the membership and send the mail also for the same.But from there head office information was passed on to the same representative. He again called me and convinced me to give at least 3 instalments (Postdated check) to avail there scheme of SONY coloured LED TV and he will arrange to sell the same also to return my money.He also promised me that there is no need to pay now the balance EMI.Later on whenever I want I can start the EMI or can withdraw the money.
Last month when I asked them the procedure for the same they clearly refused by informing me as EMI has not been paid so your membership has been cancelled and there will be no refund.
Moreover there grievance cell is more havoc instead of resolving the issue they will not respond. This is applicable upto 3rd tier.

Had requested club mahindra officials to cancel our membership and have also sent confirmation emails several times but they are still charging us monthly. We also received the call from them regarding the issue and we even confirmed on the phone but they still haven't cancelled our membership and charge us every month. We stay out of india, probably a reason they are taking advantage of the fact.
Branch: manipal, karnataka

I had enrolled for club mahindra membership on 14th of august in the name of j rituraj. Paid the intitial amount through my credit card. I requested for cancellation within 3 days (Over mail and well within the time frame of membership cancellation).
I did not hear from club mahindra people for days and eventually called them up to know the status. I got to know, no action had been taken. After repeated calls the cancelled my membership after almost 25 days of my request and told me i will get my money within the span of 30 days.
It is 3rd of november and all i have received till date is excuse from their reprentative. I have been charged twice on my credit card for interest against this payment.
I have an entire series of mail i can produce where these just don't respond.
This is a serious case of cheating guys.
I saw a few other complaints and club mahindra answering that the member should contact them through the fb page. Is this the kind of transparency or service we are looking at?
My phone number is [protected] and my email id: [protected]@gmail.com.
It would be great if i don't have to frustrate myself any further talking to any of club mahindra guys and just receive my money back!

I have bought a white card membership on the name of VIVEK MAHESHWARI, CONTACT NUMBER:[protected], mvivek.[protected]@gmail.com
in 2nd week of September 2016.but there is no intimation regarding my membership yet. i m very frustrated on poor and lousy service of the club Mahindra . pls.take the appropriate action.
kindly contact back on the same number and email mentioned above.

Club mahindra folks came to my home to explain the product and asked for credit card details in order to avail discounts (as they have merger with the banks). the very next day there were multiple transactions made on my credit card without my consent. request club mahindra to refund the deducted amount or this will be pulled to consumer court. can this be considered seriously and processed asap.