Club Mahindra Holidays Complaints & Reviews

Dear cm colleague,

My name is nirav dani,
Membership id is 2668000 (Red stu)

I have booked my 4 nights at club mahindra varca, goa between 18 and 22 april

I invited my elder brother and family (Co-applicant) for this vacation. My complete itinerary is booked with all to-&-fro flights from ahmedabad and mumbai.

Now, i came to know that i cannot invite my extended family members...

We have recently taken membership with 25000 down payment where as the salesman promised lots of things
But when the contract came nothing was there Moreover many hidden costs like renewal, RCT time limit, maintains etc. are embedded and not clarified at the time of joining and the offers he gave us to attract were not met at all
Really disappointed with this kind of service and would like to withdraw the membership

Ruchira

Yesterday i.e. on 09.03.2017 Mahindra representative called to attend one meeting at Hotel Hilton and made payment of 10 % advance to book one White category Studio for 25 years, on the very same next day we asked Club Mahindra representatives Ms. Ritika for refund but now they are telling that refund is not possible and can not be given back as it was registration charge. Same was not conveyed by them that Refund is not possible. Not they are not even lifting phone also, fraud company.

I have been called up multiple times to visit hotel IBIS, Pune for a seminar in of CLUB Mahindra Holidays.
I have attended it and offered one voucher of 2 nights 4 days stay at any resort, as I was promised.
But Now what I see whenever I try to redeem the voucher I see rooms are not available in any of the resorts.
How is it possible. Are you guys making full o[censored]s by giving HOLIDAY VOUCHERs which we cant redeem even.
I am planning for Goa and I don't find a single room for my 2 nights stay.
Nice Joke

I pramod gurmule membership no. Maf jun/2016/25yrs/14766,
was joined on dated 17/12/2016 & given the payment by credit card rs. 30660/-, next day i was given the application at nagpur office for cancellation the membership & return my booking amount & cheque, after that for urself no correspond .
But today you present the cheque rs.11676/-, i wonder bcoz i already given the application for cancellation of membership.
So i request to return my payment within 15 days oterwise i will go to consumer court.

Dear sir, my self bharat g shah my member id of club mahindra is2683797, ihad paid Rs 69, 416. without using any type of service provide by club, they refuse to give money back and they are not giving any anwer of my email as wellas latter, they refuse to give money on phone, i donot want to continue as member because poor service. so sir please do needfully.

Many time we complaint for club mahindra its waste of time ... we ask our government to punish for this kind of companies who make people fool .. we spend time and money to visit club mahindra .. its fake employes does fake comittment they gave gift voucher its fake... plz dont waste time on club mahindra .. why our goverment dont black listed these companies

Dear Sir/Madam,
Your team organise meet at venue Jodhpur Red Chilly and tell me regarding holiday free voucher for roaming his resorts and said we send you your mail Id [protected]@yahoo.co.in Her name is Achal and Manisha who is contact me and fix meeting but till time lots follow up I have not received my free voucher check it and resolve it in initial level this type of commitment flush it mind of Club Mahindra name.

Recently I upgraded membership to RED 1 STU. I have been literally chasing the club mahindra folks for over two months now but asf details yet to be corrected. I have been given same reason since last two month now that internal approval is already taken and details will get corrected soon. Worst part is that I keep on getting mail reminders, calls, sms that AFS is overdue.

Due to delays, I lost opportunity to avails the early payment discount, no way I can book holidays online until asf payment is done.

Literally tired of following up with Club Mahindra to fix the issue. Not sure what kind is of customer service is this?

I have taken a membership with club mahindra in June 2016. At the time of registration the sales guy said I can get my money refunded any time if I don't take any holiday under "Non Holiday Category". Now when I asked to cancel my membership they are saying you are not eligible for refund and we are not going to refund. I have paid Rs.32092 for my membership and now they saying that their sales guys was a fraud and he cheated me. How can a prestigious organization like Mahindra can disown their own sales guy and eat up my hard earned money?

Hi..we are invited for presentation at pooja international, davanagere, karnataka, at 8pm on 23 feb 2017...the conveyer had explained the best but..the cheief incharge has harrased him to force us to get member ship..man this is outragious...what i had heard about club mahindra went vein...very offensive and insanish...is this the way u tought to your employees to behave infront of customers...whats wring wid conveyer he had explained his best...who d hell are they to force us to get membership...while leaving d place i have observed he had man handled the man who conveyed us...felt very sad...

Club Mahindra is doing scam by distributing pieces of papers saying free gift vouchers . Dont get folled by their marketing gimmick. First their trained sales persons will burn their a&&&& to convince you to come and collect vouchers and movie tickets.Will try their level best to fool you to buy their highly expensive packages. In case you escaped that and felt lucky to have 2days and 3 nights free stay, then try booking their rooms which always shows fully occupied. DONT WASTE YOUR WEEKEND TO LISTEN TO THEIR SALES PITCH.

I had referred a relative to become a member of Club Mahindra Holidays in Feb '16. At that point in time they had a 'Refererral Program', under which I would be given a grant of 10, 000 points (equivalent to Rs 10, 000) for successfully referring one member.
It has been one year now and I'm yet to get this benefit.
In their mail of June 1, 2016, Club Mahindra wrote 'This is in reference to the recent conversation that we had regarding your “10000 referral points”. We have initiated the process for the same and it would be updated on your account within “45 working days”. We would like to thank you for recommending Club Mahindra and solicit your continued patronage'.
Despite this confirmation, the referral benefit is yet to be credited into my account. When I reminded Club Mahindra last week, they said they'd revert within 3 working days, but it looks like their clock is different from world standards.
Their is no way of escalating a complaint and I doubt the competence of the personnel handling the complaints at their mail ID '[protected]@clubmhindra.com'.
I think this referral program is a farce and has left me completely dissatisfied. Not only me, even the person whom I'd referred is dissatisfied because the promises made at the time of joining was not given and he had to fight to claim the benefits

Dear sir,
I am harish pathak had bought a club mahindra membership white studio, on 10th february 2017. My membership no is 2744117, with 50% down-payment of rs.1, 85, 800 on 10th february 2017. I bought a club mahindra membership from mr. Deepak trivedi (Takeover manger club mahindra) and mr. Shivendra ojha (Senior manger). On next day that is on 11th february i called mr. Deepak trivedi for withdrawal my application for full refund. Mr. Deepak trivedi told me to send email to him with payment detail and then within 10 days as (Per rule part c - 8.1) my down payment that is rs.1, 85, 800 will be credited in my account. Next day i send email and submit all the payment details to him, then he told me first activate membership then money will be transfer, i complete all the procedure as per communication with deepak trivedi, also phone call him daily, but now he is not giving proper response on call and not replying for messages. And miss guide me daily still i am not getting my payment.

Now i am requesting company to refund the entire money i have given.
I want guidance on how to go about this. Please help. I will be really great-full.

I am trying to redeem the girt voucher and there is not a single availability of room in any of their resorts.If i go for booking from other portals then they have booking available for same resorts.If you cant provide a single room then why do you issue vouchers or membership, If i even plan for taking the membership there seems to be this kind of service from your end.

Hi,
My member ID is 2634910. I have vide my letters and emails dated 14.01.2016, requested Mr. Sujit Paul, National Head- Member Relations & Customer Service, Mahindra Holidays & Resorts India Ltd., and also to Authorised Signatory, to cancel my membership and stop recovering EMI from my Bank account.Accordingly it has been stopped recovering EMI since then. However, on 07.02.2017, suddenly, an amount of Rs. 15163/- has been found recovered from my bank account, without any intimation to me. Since I have already cancelled my membership, question of payment of EMI does not arises. In view of this you are requested to stop recovering any EMI from my bank account and kindly refund an amount of Rs, 15163/- wrongly recovered from my bank account. Besides you are requested to cancel my mandate and intimate to me forthwith.
Yours faithfully,
Prashant Moramkar

Dear Sir,
My club Mahindra I'd is 2728123.
I want to cancel my membership with Club Mahindra as I am not at all satisfied with their holiday structure. It is just looting money from customer nothing else
Was trying to get holiday from last 5 months . But after payment they just forget to serve you. They just forget hotel industry is service industry. Don't no how to make satisfiy the consumer.

Kindly help me get my money back, ready to pay cancellation charges.

But don't want to continue with Club Mahindra.

Got a call from mahindra representative with we need to attend presentation at hotel woodland vapi for understanding various travel package. It was also committed that free travel voucher will be offered post presentation irrespective of we opt for membership or not. Post presentation we found proposal attractive however we said that we need sometime as we cant make decision worth 3 lacs immediately. Subsequently free travel voucher was not offered to us. It was said that we will get the same thru email next day. More than 7 days has gone but no travel voucher is received neither representatives are courteous to even attend our phone calls. Is this the trustworthiness of mahindra club at this stage? How do we enter into relationship of 25 years...

Please do the needful to issue free travel voucher as committed if not please confirm in writing that mahindra cant do that. I will stop doing follow-up. Regards bhupendra

I have attended club mahindra presentation with my wife at ginger hotel, surat gujarat. Brijbhan Tiwari was the sales executive.Contact number is [protected]. We were promised to get gift vouchers of club mahindra and 2 movie vouchers. I have paid 1000 Rs(through credit card - I have evidence) deposit to block offer for 01 day with assurity of refund in case of non acceptance.

When I deny for membership, as I need some time for decision, sales exe stop responding and my 1000 Rs not yet refunded and no vouhers I got till date

I have complaint on website no resolvance i found. when i call to them they said this is not the concerned department..

frustrated...

Now at any Cost I need 1000 Rs refund and all vouchers that i deserve

Every day i am getting SMS on([protected]) from DM-CLUBMM for signing up as a member with Club Mahindra - to get an iphone 7 or i-pad mini2.

i am not interested but this is not stopping at all.

i have registered for DND & still you are disturbing in my privacy.

please ensure that i do not get any messages henceforth, which will force me to complain further.