Club Mahindra Holidays Complaints & Reviews

Subject : a holiday you own.. Add stress & unhappiness to this - its true because once you have signed up you are on your own to figure out what's next with no support whatsoever.

Hi team,

I have been trying to speak to someone with a sensible head & the one who can make decisions, to arrive at a resolution in the last 6 months. But like the fate of most of the customers here there has been no response whatsoever. So please can you cancel this membership & process full refund. I have not been able to avail a single benefit or facility that was promised to me at the time of taking up the membership. And since you have not provided me any service or any time, apart from of-course sending me automated emails & asking robots to call me for an overdue asf which i wasn't aware of, please process the refund immediately. Its a pity that there is no single ownership of your customers & they are treated so poorly.. Either you don't care about your brand image or you have too much on your plate to manage & hence really don't care if there are a handful who complain. I hope you realize that even one customer can make a difference. And in the age of social media its very easy to get this done.

You have my email id & number attached to this id so you can reach out to me.

Regards
Sonali

My name is M.A.Kumar. I have joined Club Mahindra family as a member on 20.07.2016 from "Club Mahindra Kodagu Valley, Coorg" through your Holiday Consultant Mr.Ajith SC.

After the said membership, an ID was sent to by SMS. Since was on Holiday at that time, I could save the same hence was misplaced. Can you generate a new ID or can you send the previous ID once again at the earliest as I am in the verge of creating my profile ?

Please help me in assisting.

I was called with family to hotal Jiwan plaza, Patiala, Punjab on 20th April, 2016 by telling that we have been lucky to be chosen for 02 days and three nights stay at any of their resorts and were told to collect the lucky coupon.Their team had come from Chandigarh office to make members of club mahindra There we were promised that we can use the lucky coupon with in next 06 months and were lured into taking the membership of club mahindra in white studio facilty . I made a payment of Rs 29490 by credit card on same date and then a payment of one emi of Rs . 9435 on 7-6-2016.

When i asked for accommodation against lucky coupon in summer holidays, i was told that the accommodation is first given to members only and if the place is empty then only lucky coupon winners are adjusted. Also i was told that the accommodation is given first to purple and red facility members and then to white facility members in this sequence of priority. This was not explained at time of making members .Also i was told that the booking will have to be done minimum 15 days to one month in advance .All these matters were not mentioned on the sheets in which the scheme was explained to us . At time of making member it was told that we can get the facility within one week of requirement .
I do not want to continue to be member and want to get the the Total paid amount back( Rs . 38925/) . I have been trying to get this done through mails since early June to club Mahindra but have got no positive response for return of money .
Please look into the matter and do the needful

regards
Rajiv Kumar sheyli
107 -A, Officer Colony, Sangrur, Punjab
[protected]

To
Club mahindra

Sir/madam,

At my home in delhi on dt. 06th august 2016, club mahindra representatives have received inr 32160/- from me. But due to certain personal reasons regretfully we are not keen to take club mahindra membership.

Therefore you are requested to please refund the above amount to me. Thanks

Ritesh arora
[protected]
Golu.[protected]@gmail.Com

I was contacted by Club Mahindra sales team on July 16, 2016 and made many empty promises. Unfortunately, I fell prey to their web of lies. I made payment of full amount immediately. I was told that I'll be able to avail membership entitlements with immediate effect. But, it never happened. My membership comes into effect after 45 days i.e. September 01, 2016. I couldn't book my holidays as per my convenience and plan.
Therefore, I asked Club Mahindra for cancellation of Membership on Aug. 03, 2016. But I had to wait for 2 long days to get their feedback call. Their representative did not confirm when my payment would be returned. I wonder how they managed to be in the market for 20 long years. Unprofessional approach and sloppy service are the traits of Club Mshindra. No wonder top management is oblivion of the ground reality. I awaiting for return of full payment without any further delay. I'll not leave any stone unturned to get my money back.

Dear club mahindra we are disappointed with the service provided by you when we tried to redeem our gift voucher.It was totally wastage of time &energy for a busy person.Firstly they told us to have a meeting and took ur 3-4 hrs and result was thing then they provided us with a voucher according to which we can have free stay in any of the mahindra club but when we tried to book ur rooms they says that ur voucher or redeem code is incorrect. We tried many times and again consulted their in charges but there was no response.

To
Club mahindra

Sir/madam,
At hotel regency in aizawl, mizoram on dt. 30/7/2016, club mahindra representatives have received inr 32160/- (15000 +10000+ 7160) from me. But due to certain personal reasons regretfully we are not keen to take club mahindra membership.

Therefore you are requested to please refund the above amount to me. Thanks

Membership # 2676101. I would like to complaint against fraud membership which got sold to us. Especially for pitampura branch employees - ankit behl / anjali chhabra.

1st year annual fee was supposed to be waived off & two employee coupons were to be given by ankit during our discussion at the time of signing the contract. We were informed that we are liable to pay in[protected] annual subscription fee. Whole day i am getting calls for asf amount for[protected] its really ridiculous to take membership from mahindra. They have taken close to 80, 000 from us till date & no services was given to us.

We have finally requested to cancell the membership & we need refund of total amount paid till date.

Pls do not take any membership from club mahindra. They are defaulters / looters

Regards
Shweta
Mob - [protected]

Sir,
I became the member on december 2015. My id is 2666000. I am entitled for a five night free holiday in any club Mahindra resorts. But whenever I tried booking online, but no resort is vacant on weekends. But we can go out only on weekends. I tried booking before one month, even then I did not get.i want it in the south zone preferably Coorg or virajpet. So please see to it I get a one bedroom apartment on the last week of August. Otherwise please don't give us fake complimenteries. I am really fed up trying.

Hi team, we received call and sms from club mahindra marketer yogesh patil ([protected]) regarding promotional offer of club mahindra saying that we (me and my wife) are selected for some coupons (holidays, 4 book my show movie tickets) and they would give us if we attend their presentation in worli office as they celebrating 20 yrs of service in worli office.
Mr. akshay ([protected]) from worli office attended us and they told us that they have coupons of 3d2n holiday tickets, 2 bookmyshow tickets and one pizza voucher. we were surprised that with start itself there was difference in communication which telemarketer has communicated but after presentation akshay only provided us only holidays coupon one code but not either pizza or bookmyshow tickets and told that we would receive same on email id in next 48 hrs.inspite of calling both (yogesh and akshay) and giving mail ids several times on sms but yet we (me and my wife) both have not received pizza or bookmyshow tickets.
From last four days, none of them is receiving call. also i called on[protected]club mahindra worli contact helpline) but they are not aware of anything as such. kindly do the needful. rgds, anshul dubey ([protected])

We are getting a taste for what's in store with club membership, we have put in a request for Aug bookings somewhere around first week of June and the waiting list no. is 255994. We do not want our planned holidays to get spoiled in this manner. This was the apprehension expressed by us at the time of subscribing the membership, but were advised by the sales team that do not worry they will ensure the bookings. Our fears are coming out to be true. Our next month holidays are already spoiled do not want such thing to happen again hence we would like to cancel our membership.

As on date we have not utilised any of the membership benefits nor the freebies offered by you, so request you to kindly refund our money.

Moreover the sales person do not revert the calls now and are neither replying to our request of cancellation of membership

My mobile no. Is [protected]. I never opted for club mahindra service nor given them my mobile number. I have active dnd service. I m not at all interested in their service. Club mahindra is harassing me with sending promotional sms. Please stop sending sms to me henceforth. If this won't stop i will go to trai authorities.

Mahesh pandit

Dear sir

I attended the present ion on 28th nov 15 with my family at baroda. My wife mno is select for gift voucher and received call on 12 july. But we r buy so no appoint was set. I have confusion about second voucher. So i personally ask to manager said that is not possible you said that you avail one voucher to booking appointment caller. I received call on 18 july from dipak. I clearly said that i received one voucher previously and second not generate. He said that it issued to you and this for our new update product and book appointment for 19 july at 8:00 pm. On arriving at club m. Manager said it is not possible to issue. It is 15 km from my house in raining we reach there. I got sock. Now dipak told u have not said about previous voucher. I talked to his senior about that he check the recording and send to you. Dipak also said same. I called dipak on 19 july for recording. He talked very roughly, misbehavouly and not about previous voucher in recording. I asked for recording to forward me. He told that i send on 21 july to your email and what's up. Then after 21, 22 and 23 calling to him, but not picking up my called. Due to this incident i get irritated and loss respect in my family. I harsh and stress them for useless presentation in working days.

Your unhappy customer

Pritesh vachhani
Mno [protected]

My member id is 260632. When i took memebership in 2007 i was informed that purple season is december last week which i dont want to go for vacation so i did not took that and took the red season membership so that i can go anytime of the year. Now club mahindra is putting all busy weekends holidays in purple season. E. X the august 15th 3 days holiday is in purple season in many of the resorts even which are newly opened like the hadgat near saputara. Even the diwali especaily for which i selected red season membership... Club mahindra has put many resorts in purple in diwali time after taking my membershp. So slowly the membership is getting useless as i am not able to travel on my time and the price for which i paid is of no use now.

I took club mahindra's membership in 03-may-2013 and paid cash rs.2, 700/- and cheque rs.20, 000/- [ cheque no. 666573 ] dated :- 06-may-2013. same has been debited from my account. after that i have paid rs.4000/- cash in june-16.

Total payment :- 2700+20000+4000= 26, 700/- [ bank statement & receipt attached ]

Member ship details as below..
Member id:- 2502249
Name :-mr. maneesh gupta
Address:-flat no.303 a, mangalam sheela apartment, khanoari, agra -282005, u. p.india.

At the time of joining member ship, they confirmed that if we wants to cancel than rs.25, 000/- will be refundable or can transfer to your bank account. after that, i have not received any written / verbal communication till 30-apr-16, and i have not use services / non visit to club mahindra even once.

I have call to club mahindra at 2-may-16 for cancel the membership as i need money and my wife is pregnant than he said “ok”, payment of rs, 25, 000/- will be refund to your bank account within 15 days and confirm my bank details.

But suddenly after 3 years on 7-may-16 one esc from club mahindra hit my account & rs.8468 has been debited from my account reference number – mahendra[protected] [ bank statement attached ], that i was totally unaware, than i called again to club mahindra to know the about this & my refund status, then they asked me to call my head office, we don’t have any information on same. head office is also not giving me proper answer on it.

After that i am continuously chasing them for refund of rs. 25000+8468 = rs.33468/-, but i am not getting my refund non any satisfactory answer or date of refund.

On 7-may-16, when esc hit by club mahindra, my wife was hospitalized and at the time i needed a lot of money with disabilities.

My sincere request to help me get my refund & punish them for this.

Thanks & regards
Maneesh gupta
[protected]

I suggest all the members who is going to be member find out
1. Every year is possible to provide accommodation in all club mahendra resorts.
2. Some body books for one day that to on prime dates and our accommodation is effected bookings.
3. London they are not having own resorts, how they are proving accommodation at london. With whose money he is sending new members to london. When there is no resorts for 15 years old members.
4. When they book they say for children also eligible for accpomdation not as guest. But now they sat after 25 years your kids also consider as guest and you have to pay guest charges.
5. There is no fixed maintenance charges /year. It increased from 2000/year to 11, 000/- per year. New members think twice to become member.
5. Why i am writing this because every time i ask for accommodation, it is full, my accumulated 21 days this year. I am not able to enjoy the holidays. Every year i loose my accumulated days nothing else is happening with club mahendra.
Erious think twice before becoming member

No refund policy was never told to me during application and l explained me only offers and not other terms and conditions.

I have never utilized any of your services except 1 cashback cheque which was banked (as per policy casback amount to be refunded on clearance of 3 emi's) and which took 3 months time after my continuous follow ups (received after 7 emi's clearance).

You never fulfilled your commitments on cashback mount policy and now you are referring me your membership policys'. can't accept it.

I have requested this somewhere in dec 2015. why this was not informed me earlier so that my loss would be minimal. now who will bear that minimal loss. its my hard earned money which i can't waste in any manner. i am not concerned with your policy in any situation. it was never been informed at the time of application or during welcome call.

I paid more than 70k to club mahindra which was membership fees and not donation or for social cause to club mahindra. if in case i had utilized any of your services then you can claim for no refund.

100% refund required.

From
Dr. Gnana seelan
12, mobbs street,
nagercoil
kanyakumari dist
tamilnadu
Respected sir/madam
On 27-6-15, i got a call from chennai saying that you have got a gift voucher from club mahindra for 2 nights and also they added that i should come with my wife to collect the coupan, so i went with my wife there i was convinsed for having club mahindra membership, i took for 25 years membership and paid advance of rs, 25570 as down payment and gave 3 cheques for emi and one cancelled cheque for ecs.now without prior intimation i got terminated from my job and i dont have no other choice but to cancel the club mahindra membership. and till now i didnt get any membership card or number. please return the amount i have paid as advance and cancel my membership. I have attached the pictures of receipt, membership details.
please return the amount to this account
R. Gnana seelan
bank - axis bank
branch- nagercoil, tamilnadu
account no - [protected]
ifsc code - utib0000405

Hi,

I am club mahindra member since jan 2016.

I was sold the membership with false commitment by the sales manager yogender pratap singh. Promising me i pad as a gift from club mahindra for becoming its member also told if you are not satisfied with the services you can withdraw it any time with 100% refund.

Also a guy named dheeraj from collections team came to my place to get the emi and when i told him about the same he said sir you will get it with in 10 - 12 days of time.

Also dheeraj promised i can avail holiday in june and took the emi for the month. Again a false promise just to grab money. No confirmation message or email i received from cm what so ever.

When you need money 10 calls in a day are made but never ever any one returned for the i pad or holiday pacakge.

Also when asked for refund from yogender club mahindra sales manager, he told then its a policy we can not refund the amount. Then told about the policy and read the agreement.

I have been calling, texting him sir please tell the status of i pad.

He has just two answers sir will call you @2 pm.

Sir will call evening or will call you for sure.

All fake promises.

This is how club mahindra deals with the members and this the trust you provide.
???

Thank you so much not ever going to refr any of my friends or relative ever for this membership.

Regards,
Tarandeep singh
Victim of club mahindra

I am being club mahindra member red season seen that club mahindra rooms sold online on makemytrip.com
How can they sell it online.