Colive Complaints & Reviews

I have lived in Colive Garnet in Hyderabad for 9 months and deposited Rs 6500 as security. I have raised the notice period on 31st May and paid the rent of Jun. I checked out the room on 30 Jun 2023 as per the notice period I have raised. The deposited amount, after some deductions, the remaining amount must be refunded to my account. However, I have been slapped with unnecessary and unverified charges like rent outstanding and repair and, maintenance charges. After deducting all these charges from my deposits, they sent me a bill on 15th Jul 2023, where I need to pay them Rs 143. I have raised a ticket to their app and tried to verify the charges but the response is not satisfying. I again received another mail on 21st Jul 2023 stating that legal action will be taken if I don't pay the outstanding amount. I am ready to pay if the charges are verified and correct. But the management is ignoring the concerns and neglecting the issue.

I haven't received my refund of security deposit amount from Colive after I vacated my room on 31 May 2023 after successfully completing 1 month of Notice period. As per Colive policy or terms and conditions, i have to receive my refund within 15 days after vacating. It has already crossed 1.5 months after vacating and still i haven't received my amount. I have tried to contact them and raised complaints on their portal, still I haven't got any response from them. They are just ignoring and cancelling my complaints by giving false hope that my money will be processed within 24 hours all the time without any proof or actions. I request you to please solve my problem by providing me the security deposit amount.

My name is Dr. Prakhar Jain,

I joined Colive Plano PG near the South End Circle metro station, Bangalore on 12th December 2021, and left on 14th November 2022.

I took a triple shared room (Room no 207), and during my tenure, they increased the rent for me alone by 1000 rs (which they should not have done, as in the middle of the year they cannot just increase rent), not for my roommates who were staying from the time before me and even they took an extra deposit from me also after increasing the rent.

I raised notice on 14th November, so they did not give my deposit of Rs. 9727 back to me which was there in the rent agreement, that I did not say anything, but they levied penalty and EB charges, rent OS which does not make sense and asking more money from me and after my eviction, they removed all my data from Colive app including rent receipt and all the rent that I have sent to them.

Then they sent me a legal notice claiming I need to pay them an extra amount of 3870 (Total amount- 13597, deposit- 9727, subtracting 9727 from 13597 they are asking for 3870)

They are constantly asking for money, troubling me, I am not at all feeling well, I never expected this kind of thing.

The sales person asked me for a refundable reservation amount of rs. 3000. But the PG that was booked by her was unavailable. Hence I have raised a refund request via app and form. However there is no response from them and the customer service number is also not working.

Attaching the screenshot for your reference.

The sales person is Niminipriya Naik. She blocked my number because I was asking her for refund or another PG, but she couldn't help. I am unable to reach her as well.

Could you please help with the refund.

As I had paid reservation amount to Colive property on 25/06/2023 still I didn't receive any updates
And only for Reservation they are delaying so much then further process is difficult more over they also didn't say about water Scarcity as most of the review is on water problem in the property
So before they reserve the I have asked them to cancel the reservation
So please refund the reservation charges
As I am not interested in your service still now I didn't receive any acknowledgement for the payment

I stayed at colive Bangalore property from dec 2022 to jan 2023. I have paid the full amount but haven't received my security deposit back. I am still getting mails saying that i have dues with colive. The app doesn't show any dues, i have bank statements to show I have completed the payment. I have tried mailing and calling almost all numbers of colive, no one is responding/lifting calls. Absolutely absurd behaviour from colive.

I booked single sharing room in February and made booking through colive app. Later I was denied single sharing room and asked for my refund which I paid at time of booking. Since February no one is listening to me and not even giving my refund.

We were new to Chennai, and essentially looking for apartments to stay. A Sales agent with the name Rinku, approached us, and essentially asked us for the details and said that we needed to pay 1500 INR to check out the property. Usually Colive does not provide refunds. But, this sales agent committed over email that they are going to process the refund. Initially, he spoke on behalf of Colive. But, then they mentioned that since it's an associated property, we will get the refund. Upon constant pestering, he provided us with the Google map location of the accommodation where the property manager said that there were no place to stay. Essentially, the accommodation looked very different from what it was shown on the paper. After the sales agent pestered us till the middle of the night to make the booking amount of the other two rooms as well. When we declined, he started hurling abuses like "liars" at us. Then, he threatened that unless we pay the whole amount, he won't process our refund. This mockery of the stay situation continued where we told him that we were done with him and his behavior and that we wanted our refund, to which he said he is looking into it, and now, saying that he is not even going to process it.

I have booked a colive stay as per available shown in application. And I went that place on proper time and date . Caretaker didn't given room to me by saying there is no availability for room. And Iam contacting for the amount which I payed they are not responding

I was looking for pg in Hyderabad. This guy named Rinku called and asked me to deposite booking fees of 1500. When we went to the pg on assigned date, the owner said they don't take booking by colive and no room was booked in our name. Now he is not responding to call or text. Kindly get my money back. Rinku is the name of agent. I am attaching the booking amount screenshot.

I have made reservation for PG in bellandur, bangalore via colive website. But the owner of PG is declining the reservation. I have screenshot of payment done in colive website. I want my reservation amount to be refunded.

Colive has not refunded my security deposit of Rs. 16, 465 for my previous tenancy at Colive WhiteWings. My lease agreement with Colive ended on 31st march, and I have since vacated the property in accordance with the lease agreement.

I have tried contacting Colive WhatsApp chatBot, support number and already wasted around numerous hours in trying to reach on official channels. This is very frustrating and I was not informed about this thing when renting out the property.

Their customer care number does not work for billing related issues. The company doesn't pick up the call.

When i had checked in the property. They had taken bank account no. but when i tried to redeem the app said to enter address and they will send a cheque. After that they haven't sent any cheque or anything.

I have raised service requests 4 times with the company. They keep closing it without any resolution.

Please help in this matter. Should I file a FIR or a case with consumer court.

Hello Team,

I had booked for a double sharing room in Bellandur, Bangalore through a colive employee named Rinku. He had asked me to pre book the room so that, it would be available for me during my move in date. Based on this communication, I had paid the advance amount of Rs. 1500 (proof attached). At that time I was in my hometown. When I was nearing my move in date, I approached the property and asked for the room. The manager of the property - Stanley Premium PG Coliving said that he doesn't know who is Rinku and that no room is pre-booked. And then whenever I asked Rinku about the booking and for my refund, no proper communication was provided. Once, he asked me to fill the details for refund which said the amount booked would be refunded in 7 business days. But again it's been more than 14 days and there is no information from their side. This is totally a fraudulent activity and I would request to take a strict action on the person and please provide me back the amount I booked.

Information of the person:
Rinku
Ct: [protected]

I have attached the proof herewith.

Regards,
Harish

On 30 april 23 i booked paradise coliving PG under colive agent name rinku [protected]. First he said book it for 1500 it is fully refundable than after paying 1500 he is saying pay 1500 more . he didn't told about 1500 extra before. I paid the money. Due to some issue i cancelled the reservation on may 8 23 but till now i haven't got my 3000. I tried to contact him but he is not picking up . I want my money back. All traction information i have uploaded . I want strict action agaist it.

The agent name is rinku. He recommend me a property made me to pay the reservation for me and my partner it was 3000 .Now I have cancelled the booking. They are not paying back my refund

Submitted security 17000 and rent 13000 same month colive left the property due to conflict with the property owner now they just sent goodbye message on email and they left without refund of the money.Now we are stuck between owner and colive

Hi team,

I submitted rent to colive approx 13000 and security 17000 they just left the property because of some despute with the owner now I am a tenant colive didn't refunded the security and just sent me goodbye through mail.Now I am stuck please help and I am also not able to reach to their customer care.

I have opted for overland coliving and got assigned to something else. Now I want my refund it has been 3 months and nobody is replying. 4000 we have paid, ### thing it is

My name is CP Srikanth I have paid reservation amount of 1499 to Mr.Laxman who claimed to be Colive executive gave a colive link and paid money there on 4th March 2023, told single room not available . As per policy, the amount has to be refunded, it was not done till date and Mr.Laxman from Colive is telling that they will refund the money it never happened. There is no update from the company www.colive.com about refund .Kindly solve this issue and arrange for refund into my Axis Bank account .The proof is attached for your reference.Kindly arrange for refund.

My name is CP Srikanth I have paid reservation amount of 1499 to Mr.Laxman who claimed to be Colive executive gave a colive link and paid money there on 4th March 2023, told single room not available . As per policy, the amount has to be refunded, it was not done till date and Mr.Laxman from Colive is telling that they will refund the money it never happened. There is no update from the company www.colive.com about refund .Kindly solve this issue and arrange for refund into my Axis Bank account .The proof is attached for your reference.Kindly arrange for refund.My mail id is [protected]@gmail.com