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Colive Complaints & Reviews

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Updated: Sep 25, 2025
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Colive reviews & complaints page 3

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S
Saran.B
from Palakkad, Kerala
Oct 20, 2023
Mar 18, 2024
This thread was updated on Mar 18, 2024
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It's been two months since I have moved out of their property-Colive liberty BTM Layout. Me and my roommate Together paid an advance of
Rs.38000.
We were charged a separation charge of rupees 9193 which was never mentioned by them.
and other expenses were also cut and we were left with 24738 rs only.
Considering the very bad reviews of Colive and how They scam people for their advance amount we waited for the amount it never arrived.
No response from their whatsapp support or the support in their app.
No response From manager Vinod kumar as he will never attend your call once we tell him the issue.
It's been two months and no response from whomsoever. But I will not leave this scammers to scam people anymore.
Oct 21, 2023
Complaint marked as Resolved 
Received the tracking id thankfully. Let them eat all the extra money they charged if that makes them better. Happy i got atleast something back.
Colive customer support has been notified about the posted complaint.
Hi wanted to know if complaining here really works. I just registered a complaint today. Need to know how long does it takes for Colive to refund once this complaint is registered.
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    naveenjakhar
    from Bengaluru, Karnataka
    Oct 16, 2023
    Apr 23, 2024
    This thread was updated on Apr 23, 2024
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    Website: www.colive.com

    I've resided at Colive Cleveland for the past 10 months. However, I decided to leave due to an abrupt and unannounced increase of 2000 rupees in my rent. Today, I received a bill breakdown, which includes 3454 rupees for electricity, 3622 rupees for separation charges, and 3000 rupees for repair. It's worth noting that no repairs were necessary during my stay. I've also requested the detailed bill, but they have yet to provide it. Furthermore, there is no mention of separation charges in the agreement I signed.
    Jun 1, 2024
    Complaint marked as Resolved 
    Colive customer support has been notified about the posted complaint.
    Verified Support
    Apr 23, 2024
    Colive Customer Care's response
    We're currently unable to find any details. Please share your registered information so that we can verify it with our team.
    Verified Support
    Apr 23, 2024
    Colive Customer Care's response
    We're unable to find any register details. Please share your registered details so that we can verify them with our team.
    additional detail

    Security Deposit scam in colive - Comment #4127780 - Image #0
    Security Deposit scam in colive - Comment #4127780 - Image #1
    Hi,

    The clarification on the charges deducted in the final settlement has been shared to your service ticket ID SR334171 for your reference. Also, the disputed amount refund confirmation has also been shared to the same ticket & we request you to refer the same for any further query.

    Thank you.
    naveenjakhar's [Complaint's author] reply, Nov 21, 2023
    Hello Colive,
    I am writing to seek clarification on certain deductions from my deposit, totalling 10394. I have already raised a ticket [SR334171] regarding this matter, but unfortunately, it has not been addressed yet.

    I am particularly concerned about the significant charge of 3452 for electricity, seemingly attributed to a single fan and one tube light. I find it hard to believe that such a minimal usage could result in such a substantial cost. It raises questions about the electricity charges for your office, which might be in the billions, judging by this amount (LOL).

    Additionally, I am curious about the separation charges amounting to 3622. With prior notice, it seems I may have to surrender my property papers if i did't raise notice. Could you please provide more details on this charge?

    The repair and maintenance charge of 3000 also caught my attention. I would appreciate it if you could elaborate on the nature of the damage incurred. If possible, kindly share any relevant videos or images to help me understand the need for this charge.

    Could you kindly address my concern to ensure transparency and fairness? Otherwise, it gives the impression that there may be excessive assertiveness, making me doubtful about the viability of the situation.

    Best Regards
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      Shivani Wasade
      from Mumbai, Maharashtra
      Oct 16, 2023
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      Security Deposit Settlement Scam

      Address: Bangalore

      I was staying in Colive Boston Bangalore, I left the property on 30th September 2023 because they increased the rent suddenly without 1 month prior notice as per agreement. I have paid Rs 10, 000 security deposit. I have received a settlement amount from Colive on 16 Oct 2023, where they have charged Rs 3, 622 as a separation charge which is not applicable as they increased the rent without prior notice as per the agreement, and charged Rs...
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      Madhesh1
      from Hyderabad, Telangana
      Oct 16, 2023
      Apr 23, 2024
      This thread was updated on Apr 23, 2024
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      Address: Hyderabad

      Me and my cousin had opted to stay in colive garnet in gachibowli Hyderabad. We were promised to get the deposit amount 11000 per head (22000 total) back after vacating. But the booking agent is not answering my calls now and i am getting huge pressure due to money. Please solve my issue.
      Key Number: P74573/ Garnet B_505/01
      May 25, 2024
      Complaint marked as Resolved 
      Colive customer support has been notified about the posted complaint.
      Verified Support
      Apr 23, 2024
      Colive Customer Care's response
      As Confirmed by the team we notified a final settlement to you, Please go through the final settlement as per the final settlement your refund has been processed through cheque.
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        AjayAdonis
        from Chennai, Tamil Nadu
        Oct 10, 2023
        Apr 23, 2024
        This thread was updated on Apr 23, 2024
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        Address: Colive Barwon, Address: Hosur Rd, near furniture world, Bandepalya, Garvebhavi Palya, Bengaluru, Karnataka 560068
        Website: www.colive.com

        I stayed at Colive Barwon in Banglore from the mid of July to the end of August. I paid a security deposit of Rs 10000. I read the T&C and was aware of the additional charges that would be deducted from my security deposit. The property manager had asked me to raise an issue on the app to get details on the return of security deposit. I had done the same and I received a mail informing I'll be receiving Rs 6420 via cheque and I'll be getting it in 15 days time. Till date ( October 10) I have not received it. According to their policy I should have gotten my deposit money by last month.
        +1 photos
        Jun 7, 2024
        Complaint marked as Resolved 
        Colive customer support has been notified about the posted complaint.
        Verified Support
        Apr 23, 2024
        Colive Customer Care's response
        As Confirmed by the team your refund cheque has been dispatched to your location & successfully delivered to you.
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          Fredline
          from Bengaluru, Karnataka
          Sep 20, 2023
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          Refund of deposit issue

          Address: Marathalli
          Website: Colive.com

          Hello,
          I checked out at Colive 1132 Vienna on 30th August 2023
          At the time of check in i paid deposit. But at the time of settlement it seems that I have not at all paid the deposit. And I have got the dues of Rs.3258.
          Please solve this issue as soon as possible. Attached are the proofs for your reference....
          +2 photos
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          Pandey Apoorv
          Sep 17, 2023
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          Address: 77, 1, Bellandur Main Rd, Bellandur, Bengaluru, Karnataka 560103

          I stayed in Colive Minneapolis from 31 July, 23 to 31 August, 23. I paid a security deposit of 20000 INR. The colive management told me that I would receive 16500 minus electricity charges on leaving. Even the colive app showed the same. But as part of final settlement they charged me
          5806 INR as separation charges and 850 INR as repair and maintenance charges.
          This is not fair. And on top of that they are writing the settlement cheque to my residence instead of just paying me through internet banking.
          Please look into this. This is fraud.
          +1 photos
          Jun 7, 2024
          Complaint marked as Resolved 
          Colive customer support has been notified about the posted complaint.
          Verified Support
          Apr 23, 2024
          Colive Customer Care's response
          The separation charges amounting to 15 days of your monthly Rent shall be applicable for 1BHK and 10days for all other sharing shall be charged upon check-out for cleaning and maintenance of the premises.
          The deduction which is done in the final settlement are applicable & is done as per the agreement & the company guidelines.

          The separation Charges: 10 days rent for Sharing / Studio room's & 15 days rent for 1BHK & more.
          E-bill Charges: Usage for the last month of stay.
          R&M: Damage/loss of item charges

          All the charges are based on the actual charges & which is already been agreed in the agreement.
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            Saswat17
            Sep 7, 2023
            Apr 23, 2024
            This thread was updated on Apr 23, 2024
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            Address: Green glen layout

            I moved in on 7th July 2023, but I wasn't given any rent agreement to sign. When I moved-in I was told 0 lock-in period and other things about raising notice period on 1st of every month wasn't mentioned anywhere. Only thing written about notice period was that if I want entire security deposit then I had to raise 1 month of notice, which I did. So at the end of 1st month I got 2 bills to pay, I contacted my sales manager and she removed 1 bill and the new bill I got was for extra 1K from my usual rent ( to be paid for next month) and this time I got a rent agreement.
            All I can say is, a complete scam has been done with me too loot my money.
            +3 photos
            May 25, 2024
            Complaint marked as Resolved 
            Colive customer support has been notified about the posted complaint.
            Verified Support
            Apr 23, 2024
            Colive Customer Care's response
            As Confirmed by the team you vacated the property on[protected], Hence the charges are sep'23 has be to pay & the same has been deducted from your deposit.
            Customer has signed the E-agreement & all he checkout policies is well informed via handbook which is available in Colive App/Web. Also, there is no Lock-in period for the customer, however, the notice must be raised on/before 1st of the calendar month.
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              Navneet33795
              from Bengaluru, Karnataka
              Sep 4, 2023
              Sep 23, 2023
              This thread was updated on Sep 23, 2023
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              Colive is sending me fake Legal Notice

              Address: The Summit 'Level 1', Outer Ring Road, Marathahalli, Bangalore, Karnataka - 560037

              Hi Sir,

              I have checked in the colive PG with my partner on 28th June 2023. And checked out on 30th June 2023.

              Total payment I had done is Rs 11200, where as Rs 8000 as security deposit, Rs 2400 as onboarding fees and Rs 800 for two days room rent.

              We vacated the PG because the PG manager was rude and he didn't provide us the room for which we agreed. So on the day of vacation we informed to the...
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              Robin Khurana
              Sep 3, 2023
              Sep 23, 2023
              This thread was updated on Sep 23, 2023
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              Address: Colive Lotus Park, Karthik Nagar Bangalore (560037))

              I was living in colive from May 2023 to July 2023, I didn't get any refund yet.

              Firstly the company asked me like the notice period can only be raised at 1st of every month. I wanted to move out at July 1st but because of this constraint I had to pay the rent of one extra month, Though I moved out.

              And Secondly they charged me electricity bill of around 7.5k for a single room and also they sent the refund receipt over the mail. But I didn't get any money back from them. I tried to call colive manager, my sales person several times but I didn't get any response.

              I did the redemption as well but still I didn't get any money back, Attaching the screenshots for the settlement receipt they sent as well as the redemption I did.
              +2 photos
              Colive customer support has been notified about the posted complaint.
              The refund cheque for the redeemed amount has already been delivered via Indian Post. Tracking ID: EK[protected]IN

              Regarding the E-bill, team is verifying the details with the bills & charges. The details will be shared in the service ticket.
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                Aug 30, 2023
                Sep 23, 2023
                This thread was updated on Sep 23, 2023
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                Refund of deposit not done and harassment mails for excess amount to be paid

                My daughter stayed at colive for 2 months and paid a refundable deposit of 7500 rs.
                After leaving the hostel, colive has been harassing her with mails to pay excess amount towards damages, electricity and water to the extent of 13000 rs
                Refundable deposit has not been paid.

                During the stay too there was a severe water problem, place was unhygienic and always delays in food....
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                Balasubramanian Maruthai
                Aug 28, 2023
                Sep 23, 2023
                This thread was updated on Sep 23, 2023
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                Address: Bengalore

                I was booked 2 sharing room with Colive chennai location on 16th Aug 2023 and i paid 18500 INR through web as they instructed as of now the room was not allocated but app showing somewhere else checked in, I contact conern person Mr.Rohin ([protected]) he did not reply properly, I feel last my money. I had very worst experience with Colive (chetter).

                Booking ID [protected]
                Colive customer support has been notified about the posted complaint.
                Please share the registered details with Colive so that we can fetch the details and clarify you with the query.
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                  Ankit.j
                  Aug 23, 2023
                  Sep 25, 2023
                  This thread was updated on Sep 25, 2023
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                  Duping the customer with false information

                  Address: Colive Corporate Office, No. 755, BBMP Katha, Kote MR Plaza First Floor, 95/3, Marathahalli Outer Ring Rd, Doddanekundi, Bengaluru, Karnataka, 560037

                  1. I ([protected]@gmail.com) was looking for pg in sg palya (Bangalore) since i was moving to bangalore in june 1st week. So i reached out to colive to find one. My relationship manager is mr. Sagar ([protected]) and mr. Vinod ([protected]).
                  2. He sent us the pictures of rooms in colive tornio in sg palya bangaluru. And insisted us to pay booking amount as the property is in high demand. He also promised that the booking amount...
                  +1 photos
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                  appu712
                  Aug 22, 2023
                  Sep 25, 2023
                  This thread was updated on Sep 25, 2023
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                  Refund not provided for Booking amount.

                  Address: Colive KK Nagar Sanjana Emaralad Chennai

                  I have paid the advance amount of 2000 Rs, it went all well. Even though my checking date is next month, they were forcing me to pay the entire amount by today.

                  When I ask for explanation, I didn't get enough proper response, now they are saying they can't provide 2000 Rs also.

                  Better stay away from this kind of PG...
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                  Leelaprasanna
                  Jul 28, 2023
                  Sep 25, 2023
                  This thread was updated on Sep 25, 2023
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                  We have stayed in Colive from April 2022 to May 2022 and security deposit Rs: 14000/- I have not got till now the security deposit amount, I keeping on following with Colive I have not got any response from them past 1 year, even the CEO is also answered the mail, kindly let us know, what we have do to get my money back.
                  Colive customer support has been notified about the posted complaint.
                  Hi, Please share the registered mobile no. or the email ID so that we can fetch your details & assist you with your query.
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                    Manoj Gulabrao
                    Jul 25, 2023
                    Sep 25, 2023
                    This thread was updated on Sep 25, 2023
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                    Address: Kote MR Plaza, 95/3, Marathahalli Outer Ring Rd Bengaluru Bangalore District Karnataka India 560037

                    Dear sir/Madam

                    My name is Manoj Lokhande, and I have booked one propetes at velacherry chennai

                    I had engaged with Misguided for the property in Velachery, ( ([protected]) ) representative send me different property picture on my WhatsApp after visit the property Incharge of Velachery he said that this is the difference picture, after that ([protected]) ) representative not pick up my call and due to unforeseen circumstances,


                    I had to cancel the transaction. On 24 July 2023 (on colive app), Service request no-SR310718

                    he continuously gives false information about refund and also same behavior at the time visiting Velachery properties (property manager is not there you cat go directly)

                    I was assured that the refund process would be initiated promptly, and I have been patiently awaiting a resolution ever since.

                    Unfortunately, despite numerous attempts to reach out for updates, I have been unsuccessful in getting through to anyone from the customer support team ([protected]) . My calls have gone unanswered. This lack of communication and transparency is causing significant distress and uncertainty..

                    i also send a mail to customer care of colive but no response from colive

                    Enclosed - 1) whats app chat- Not giving any update ( i have whole chat if you want pls let me know)

                    2) payment details

                    Sincerely,
                    Manoj Lokhande

                    [protected]
                    Oct 28, 2023
                    Complaint marked as Resolved 
                    Colive customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2023
                    Colive Customer Care's response
                    The details has been verified & approved for the refund. This amount shall be credited to the given bank account with in 7-10 business days.
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                      bonishkumar
                      from Imphal, Manipur
                      Jul 21, 2023
                      Sep 25, 2023
                      This thread was updated on Sep 25, 2023
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                      Unnecessary charges after vacating the room

                      Address: The Summit 'Level 1', Outer Ring Road, Marathahalli, Bangalore, Karnataka - 560037

                      I have lived in Colive Garnet in Hyderabad for 9 months and deposited Rs 6500 as security. I have raised the notice period on 31st May and paid the rent of Jun. I checked out the room on 30 Jun 2023 as per the notice period I have raised. The deposited amount, after some deductions, the remaining amount must be refunded to my account. However, I have been slapped with unnecessary and unverified charges like rent outstanding and repair and,...
                      +4 photos
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                      ashithkodavanji
                      Jul 14, 2023
                      Sep 25, 2023
                      This thread was updated on Sep 25, 2023
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                      I haven't received my refund of security deposit amount from Colive after I vacated my room on 31 May 2023 after successfully completing 1 month of Notice period. As per Colive policy or terms and conditions, i have to receive my refund within 15 days after vacating. It has already crossed 1.5 months after vacating and still i haven't received my amount. I have tried to contact them and raised complaints on their portal, still I haven't got any response from them. They are just ignoring and cancelling my complaints by giving false hope that my money will be processed within 24 hours all the time without any proof or actions. I request you to please solve my problem by providing me the security deposit amount.
                      +3 photos
                      Colive customer support has been notified about the posted complaint.
                      The refund cheque was collected from the Colive office by the user.
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                        Jain_Prakhar
                        Jul 13, 2023
                        Sep 25, 2023
                        This thread was updated on Sep 25, 2023
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                        Address: Colive Plano PG, basvangundi, beside bangalore hospital, 560004

                        My name is Dr. Prakhar Jain,

                        I joined Colive Plano PG near the South End Circle metro station, Bangalore on 12th December 2021, and left on 14th November 2022.

                        I took a triple shared room (Room no 207), and during my tenure, they increased the rent for me alone by 1000 rs (which they should not have done, as in the middle of the year they cannot just increase rent), not for my roommates who were staying from the time before me and even they took an extra deposit from me also after increasing the rent.

                        I raised notice on 14th November, so they did not give my deposit of Rs. 9727 back to me which was there in the rent agreement, that I did not say anything, but they levied penalty and EB charges, rent OS which does not make sense and asking more money from me and after my eviction, they removed all my data from Colive app including rent receipt and all the rent that I have sent to them.

                        Then they sent me a legal notice claiming I need to pay them an extra amount of 3870 (Total amount- 13597, deposit- 9727, subtracting 9727 from 13597 they are asking for 3870)

                        They are constantly asking for money, troubling me, I am not at all feeling well, I never expected this kind of thing.
                        Oct 26, 2023
                        Complaint marked as Resolved 
                        Colive customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2023
                        Colive Customer Care's response
                        There is no rent due for the customer, It was charges due to the glitch in the system. However, the customer has raised the notice to vacate the property on 14th Nov'22 which is not as per the company guidelines & it violates the check-out policies due to which the notice charges penalty has been deducted in the final settlement. The updated settlement details are attached for the reference. Also, the separation charges & E-bill are deducted as per the company policy & at actuals for EBill which are pending.

                        Regarding the E-bill, if you can refer to your 1st & 2nd-month invoice you can see that there are no E-bill charges and only from the 3rd-month invoice you will receive the E-bill charges. Hence, the 1st-month E-bill consumption charges are added in the 3rd-month invoice. For e.g. E-bill consumption for the month of Jan will be charged in the March month invoice and so on. Hence, at the time of final settlement, 2 months E-bill will be pending which is adjusted from the deposit.
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                          Monica Mary Raj
                          from Chennai, Tamil Nadu
                          Jul 4, 2023
                          Sep 28, 2023
                          This thread was updated on Sep 28, 2023
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                          Address: No. 755, BBMP Katha, Kote MR Plaza First Floor, 95/3, Marathahalli Outer Ring Rd, Doddanekundi, Bengaluru, Karnataka, 560037
                          Website: www.colive.com

                          The sales person asked me for a refundable reservation amount of rs. 3000. But the PG that was booked by her was unavailable. Hence I have raised a refund request via app and form. However there is no response from them and the customer service number is also not working.

                          Attaching the screenshot for your reference.

                          The sales person is Niminipriya Naik. She blocked my number because I was asking her for refund or another PG, but she couldn't help. I am unable to reach her as well.

                          Could you please help with the refund.
                          +3 photos
                          Colive customer support has been notified about the posted complaint.
                          The refund has been done on 4th Aug'23. Transaction details shared over service ticket.
                          Refund is already processed on 4th Aug'23 & the details of the transaction is shared on the service ticket.
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