Colive Complaints & Reviews

At the time of Joining your executive told the rent is 16000/-. The security deposit is 18000/-which will be fully refundable and 2000/- rupees will be charges and the prorated rent of the14451 I has paid while joining. I has paid the January month rent of 16000/- and current bill & some service charge but still they are showing the Outstanding charges of 1690 regarding this I has spoken to the community manager Mr.Chandan & Executive Reshma also. They told to leave that it is not supposed to pay by month end it would get cleared they told.I has vacated the property Colive 756 Palmer room No 103 on 30th January. After a lot of Arguments with them they sent the settlement letter that the refundable amount is 10060/-. They are showing the Outstanding charges of 1680/-, Current bill of 2000/-even the greyser doesn't work but current bill 2000/- and separation charges of 4250/- which your executive not told to me in the earlier while joining. What do you mean by separation charges???
While joining they commit for something and after vacating the property they charge the wrong charges

I am a 21 year old girl who recently moved to Bangalore. I’ve been living in Colive sunrise for almost a month now. I booked it online when I was home but I have to shift to Bangalore because of my work. When I got here they gave me a store room to stay in. After I kept persuading them to give me a private room for which I had paid money for, they gave me a room which looked fine first. I shifted to that room on 1st February. Starting days I saw a few cockroaches but I got rid of them myself but I didn’t understand the severity of the situation. Day by day they started growing more and it was difficult to walk in the room without stepping on at least 3 cockroaches. I notified the manager and filed a service request for pest control immediately but there was no response. I kept calling them everyday to get rid of the insects but at one point they starting speaking to me in a very rude manner and kept cutting my calls. One day I noticed my back is itching a lot nowadays and I checked and saw rashes and bites all over it. I asked someone to help me pick up the mattress and I saw a hoard of cockroaches, insects and even a few bedbugs living underneath my mattress where I sleep. I notified the manager and higher authorities of Colive but they didn’t respond. Me and some acquaintances helped me get rid of some of those insects on my bed. It has been 2 weeks and no response. When I tried raising a notice period for shifting out they said that’s not possible and they can’t provide that because it can be raised only on the 1st of each month. But I had shifted that month itself and I didn’t know the severity of this problem. They are practically forcing me to stay in that room for another month. I’ve fallen ill in this one month almost 3 times till now and I request someone to please assist me getting my deposit back.
The manager details : Mohit: [protected]
Jyoti: [protected]

I Was Told By The Colive Representative That I Would Be Getting A Place To Stay In Kundanahalli, Bangalore. And She Made Me Pay The Advance On 28th January And Was Told We Can Shift By 31st January And When I Went To The Property, There Is No Rooms Available And The Colive People Was Not Giving A Proper Resolution, Talking Rude Over Whatsapp, Not Attending Calls, No Replies. This Also Made Us Vacate Our Previous Pg And Lead Us To Take Hotel Rooms For Few Days Till We Get Our New Place To Stay. Kindly Connect With Us

I am writing this complaint letter to bring to your attention the unprofessional and unsatisfactory services provided by Colive PG. I had stayed in one of their properties in Bangalore and had paid a security deposit of Rs 10, 000 at the time of check-in.

After vacating the premises, I had requested for the refund of the security deposit. However, even after repeated follow-ups and reminders, Colive PG did not return the security deposit. It was only after a long and tiring process that they sent a cheque, which was subsequently dishonored, causing me inconvenience and an additional expense of Rs 200.

This is highly unacceptable and unprofessional behavior on the part of Colive PG. I request you to take immediate action and ensure that my security deposit is refunded without any further delay. I also request for compensation for the inconvenience and the expense incurred due to the dishonored cheque.

I hope this issue will be resolved at the earliest and such incidents will not be repeated with other customers in the future.

I was asked to vacate the property i stayed in COLIVE - LEWES - BTM 1st stage, without notice because they had a problem with the property. I was made to pay my pre-paid rent 10k one day before, now they refuse to pay the rent i paid and also the advance. the CEO and others are ignoring my messages and requests....

I, Oindrila Chakraborty was staying at Isthara Colive Mustang in Bangalore property from 30th June 2022 and left the property on 22nd Sept 2022. as per the rules, I was supposed to get b ack my deposit of INR 13, 000 within 30 working days. I have made multiple attempts to resolve this get the deposit back however they have still not heard from them. they are ignoring my calls and not responding to my emails. Attached the documents

I tried to book a PG in Hyderabad. A guy named Ranjeet 1st showed me a PG under 8k. He took ₹2999 as advance deposit. When i went there for visit there was no rooms available for me. I asked for a refund( which they said would be refunded) but they assigned a different agent to me saying that he will show me a new PG under 8k. So he showed me another PG and asked for ₹1500 again as “Security Deposit”. When i went there the owner said that it’s ₹10, 000 for triple sharing. I asked for double sharing though.
When i asked for refund they 1st ignored me for 2 months. And when lastly i talked to them they handed the phone to their female manager ( who by the way was very rude and not helpful at all). She said it’s not refundable.
Then why did your agents are saying it’s refundable before taking deposit?
I want my deposit which is ( 2999+1500 = 4999) back.

Fraud company, taken booking amount and when I want refund they are not responding, before payment they amount will be full refunded if at any point of time I feel dissatisfied and now they are not picking call, not replying messages. They will have to refund else I will file complain in consumer forum also.

Colive customer care executive made false promises and taken booking amount, when I was dissatisfied with the service now they are ñot ready to make refund, not picking calls, not replying messages, before they promised to refund full amount and now they cheating, I am feeling cheated, kindly lodged complain against them.

I stayed in Property Name: Garnet B_501 for a duration and paid the security deposit which I was told will be refunded and I raised the request for the same to transfer the amount from Colive wallet to my bank account but it's been more than 5 months and haven't heard from you people a single thing. I complained and raised this matter but didn't receive any response on the matter.

Booking Number: 157448
Property Name: Garnet B_501

PFA attachment for the refund of security deposit receipt.

I raised my notice period in October 30 2022 and checked out on November 30 2022. I cleared all my dues when I checked out. I haven’t received my deposit back though I raised the notice period well in advance and cleared my dues. Now they are asking me rent when I have already moved out and are saying that they’ll take a legal action.

I also have not received my deposit amount back .

I, Sneha Ghosh checked in colive madison pg on 18/06/2022 paying 13 thousand as deposit along with monthly rent. As informed i have raised my notice period(7 Aug) month before vacating the property to which i have received proper acknowledgment and confirmation from the company (attached photo) . On the designated date when i tried to leave the Property (8th Sept) they were shouting at me saying that the notice period has not been raised...

I Reserved Royal Studio Doddanekundi Bangalore behalf of my friend on 28th November With 2999 and Colive Agent Told it's Refundable. Colive Agent Told me Room Rent is 14K and Deposit is 15K as he also checked with Owner but While I checked with Owner separately then Owner Told Room Rent is 22K so I trying to Checked with Colive Agent for My Refund as i don't want that room but he is not picking my calls and not Giving response my messages. He looted our money and doing Scam . I need help from your side now please . I am attaching all details and chat with Colive agent . Please help me now Colive customer care also not helping me..Agent Name Sailesh Kumar ( [protected]/[protected]) Colive Service Ticket Number SR250361

I Reserved Royal Studio Doddanekundi Bangalore behalf of my friend on 28th November With 2999 and Colive Agent Told it's Refundable. Colive Agent Told me Room Rent is 14K and Deposit is 15K as he also checked with Owner but While I checked with Owner separately then Owner Told Room Rent is 22K so I trying to Checked with Colive Agent for My Refund as i don't want that room but he is not picking my calls and not Giving response my messages. He looted our money and doing Scam . I need help from your side now please . I am attaching all details and chat with Colive agent . Please help me now Colive customer care also not helping me..Agent Name Sailesh Kumar ( [protected]/[protected])

I have made a payment of rs1500 in colive for looking PG in bangalore, but i found a better place to stay . I tried calling customer service but it was of no use at all, i would really appreciate if you process the payment refund to my bank account .
ADARSH C P
FEDERALBANK
IFSC CODE -FDRL0001042
A/C NO - [protected]

Me and my friend booked a pg through colive in roopena agrahara. The guy we got connected to told us to pay 1999 each for the deposit amount and, his name was rinku colive as per the whatsApp name and in truecaller it was "ajay colove pg". After that we paid another 1000 each for reservation because we couldn't come in that month. When we finally came to the pg the we got to know there were no rooms reserved or booked for us. We called that guy and he assured the amount will be refunded . It's been it's the 4th month and still we didn't received our money back. We tried to reach him several times but most of the time he gives the reply that he is busy in some other work and get back to us soon. Even there is no response from the team and no refund completed

They booked a room for me which they have no business connection with, using my booking amount and now refusing to refund that amount. In their company policy they should refund if the room isn’t reserved for me.

A colive representative named Kabita (mob : [protected]) have asked me to pay an advance of 1500 rs for a single sharing room in marathahalli, bangalore for 5 days. She asked me to report at the property directly and initially the wrong location was shared to me. Finally after contacting the owner I came to know the exact location which was different and also he refused to give the room stating that they do not have single sharing rooms on daily basis and asked me to leave the property. I finally had to find another property as the colive representative was not picking the call afterwards. Colive has to be accountable for the humiliation I faced today and I feel I was scammed for a room that was never available. I am raising the complaint here to refund my deposit of 1500 at the earliest
Transaction ID : 6P[protected]

Hi, I had booked for colive rooms about 2 months ago in Bangalore. Due to some unfortunate reasons, I had to cancel my stay there and shift to some other place. The colive people took my registration money of rupees 1999, without me even availing any of their services. Niether did they mention even once to me at the time of registration that they won't give the money back even if I don't take their room.Now, they have kept my money and don't respond or take calls saying that it's their policy . Kindly, help with a resolution for the same. Herewith, attaching the payment proof and the contact number of the people heading tbe same. Number - [protected], [protected]

Hello sir,

I'm Chetan, i have booked a 3 sharing room no 505 in st Paul colive bellandur on June 27 . And i have raised my notice period ticket (SR210574 ) on July 1st and vacated my property on August 1st until now i haven't received any updates on deposit amount refund . Please do consider my request on my refund process.

I even informed the Sale person name chaitanya([protected]). At my vacating time there was no property manager in my pg every month there was new member coming. After following up i got the number of property manager name pankaj on August 3 i informed him of i have vacated my property on August 1, after that I also got due for August month rent. By following up continuously with the property manager pankaj updated I have vacated the property on August 10.
Now the colive team is saying that there is a delay in checkout

I also attached the screenshot of sending him to update that I have vacated the property.

Right now the colive team is not responding my calls.