[Resolved] ABN AMRO Bank Credit Card — Charging me repeatedly as late payment fee

[Resolved] ABN AMRO Bank Credit Card — Charging me repeatedly as late payment fee

A Ashish Gaggar

Respected Authority, I onw an ABN Amro credit card, haven't shopped for more than 6months. The first ever bill that I was supposed to receive, was sent late by them. But, I had proactively enquired about my bill, and tried to submit it even before I received the statement copy. [This was in February'09]. But, somehow, the cheque reached the ABN Amro account later than my due date. So, the levied me late payment fee. This late payment fee statement also reached me late [Mar'09]. Still, I genuinely paid them the late fee. However, since I had already crossed my late payment feee, they sent me yet another statement saying "Payment due immediately". I have paid a late payment fee for the second time. Had I intended not to pay my dues on time, I wouldnt be bothered to pay my late payment fee twice! I have sent them multiple requests to wind up all my dues, but all on deaf ears. I'm presently residing out of India, and, have specified my father's mobile number for reference. They still keep harassing my father by sending late payment notifications. I need an intervention from Consumer forum. Please help. Thanks and regards, Ashish Gaggar Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

SUBIR DAS

from Cuddalore, Tamil Nadu

ABN AMRO Bank — Easy Cash Account Late payment charges, Credit

Dear Sir,

Credit Card NO. [protected]/ Easy Cash Account -[protected]
This is to inform you that My credit account settlement done in the month of Aug, 07 Rs.7200/- in three instalment.
All instalment has been paid, but till now you have n't conformation for steelement, calls for payment[protected] why

We have sent a loan Rs. 40000/ without my intimation - after that i accepted that loan & credited on 30.11.06 FOR 24 INSTALMENT

Every month i have paid my instalemt of with in due date . 14th instalment paid, but they have charges Rs.600/- pm total Rs. 7200/- ( Seven thousand two hundred only) approx, several intimation given to them no action taken from their site.

Thanks
sUBIR

Manish Sawlapurkar

from Pune, Maharashtra

ABN AMRO Bank — Charging of Yearly Fees even if I requested to cancel the card

In March 2008, I recd. a credit card bill for my ABN AMRO credit card for renewal charges. I have been told that the card was free for life and no renewal fees will be applicable. Even then they sent me the bill. On receiving their phone call, I told them to close the credit card and I am not ready to pay the bill. There were no outstandings on my credit card before the bill.

After that, I did not get any bill or response from them and again in June I got their bill with the renewal charges + late fees.

Even after complaining them again and again, they don't seem to hear us and go on sending bills with late fees.

Can somebody help in this matter or should we take law in our hands when their person comes to us?

Thanks.

Sudhir R Shimpi

from Bengaluru, Karnataka

ABN AMRO Bank — Charging Extra Late Payment fee

I am having an Easy Cash Loan of No [protected] from ABN AMRO BANK. I had a discussion with ABN representative and as per him there are no any Late Payment Charges to my above mentioned account. But still I have a disbelief that there are some late payment charges after paying all EMI within due date.
After that I had one more discussion with Customer care and there are almost RS.8000 late payment charges which has charged from the begining after doing a payment in time. I would suggest to go through attached mail very deeply.

Apart from this I having lots of Credit cards and two loans but there is no any late payment charges from any of them.

I hope your intervetion will be definately useful.

Regards

Sudhir

Indrajeet Singh Chahar

from Delhi, Delhi

ABN Amro Bank/Credit Card — Credit Card Payments

Sir,

I had made a transaction from ABN Amro Credit In 2006 of Rs 25000 single transaction, Before using this I acknowledge to customer about that for EMI process, He/She told me that your Amount is EMI for 24 month is Rs 1212, (plus Rs 100 processing fee only first time). Nothing extra after this. Your EMI is Only Rs 1212, for 24 months. I confirmed about this two time from bank customer care.

But when I made a purchasing, My statement show extra amount. I made a complaint for this he/she said to me, these are hidden charges, those our representative ignore to told about to you.

They had not reverse extra amount billed in my statement every monts. Then I deceide to pay only your EMI Rs 1213 nothing else to you.

My EMI closed, But bank said to me you have Rs 12000 outstanding.

Manjit Kaur Gill

from Pune, Maharashtra

ABN AMRO BANK /CREDIT CARD — Late Fee Charges

Hi,
Every month i m receving Abn Amro Credit statement stating that i have to pay late fee charges when i have'nt used their card, in the main time i have spoken to their customer care service also every time they say that they will reverse the charges but they dont do so, they have given the ref no also which is :[protected] & [protected] in the main time kindly advise what to do.

Regards
Manjit Kaur

sroy1965

from Nagpur, Maharashtra

ABN AMRO Bank Credit Card — Ignorance of email regarding Late fee and Finance charges

I am using Credit card of ABN Amro Bank since last three years and I had never paid late neither defaulter but the bank has wrongly charged late fee charges of Rs.650/- and Finance charges on Balance transfer on statement dated 17.11.09. I have written several emails and call on telebanking officer but no fruitful response received. I request you to please registered my complaint and try to solve the matter.