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[Resolved]  Acer Travelmate 5730 — Acer Laptop LCD Problem since Purchased

I am myself a dealer in Electronics and had purchased below mentioned Acer laptop (Travel Mate 5730) from you which is still having LCD problem since purchase date .The problem started with in the same month of purchase Date . I have visited service center thrice with Case ID [protected] and OL:[protected] ,which took months for spare part (LCD) as per Newtech services . Now again i am facing the same problem from last 15 days . This clearly indicates that i have received a defected peace and has a pernial problem .. Since i use this for my shop database and MIS , i am losing business .Therefore i demand Acer to replace this peace with a brand new acer
laptop of a different model or equivalent asap.Please find attachment with all suported documents and invoice copy.

Puchase Details
Model:TM 5730
Purchase Date:7th May 2009
Invoice No :09/10-498
Purchased From :M/s .Suresh Computers

Documents attached with this mail .
Dealers Bill
All Job Cards

Warm Regards
Dinesh Jarkani
M/s .Star Electronics
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet


acer lcd — lcd probleam

dear sir

my name is anant ram and i use acer 15"inch lcd my probleam is i have on machin and display are coming are 2 second and swich of display again i switch on and display are coming are 2 second and auto switch off lcd my cpu has full working but i face this probleam so you please help

acer/ travelmate5730 — screen defect

I, have recently purchased a acer travelmate 5730([protected]A02000, MODEL.N0 .MS2231) but now there is a display problem.When i turn on my system instead of a normal boot screen a white screen appears with colored vertical lines, the os runs normally behind the screen, nothing is visible.When i restart my system it becomes normal.
Kindly suggest me the solution for it as soon as possible.

Acer Travelmate 5730 — Requesting replace of defected laptop

Dear sir,

I have purchased an acer laptop from 'Genuine Computers, Bagga Market, Rajkamal square, Amravati, State: Maharashtra' (on date 10th Mar 2009).
The laptop specifications are:
Model code: ACER Travelmate 5730
The issue with this laptop is, it's screen blinks such that one can't view the picture.
This is the third time I am facing the same problem even after two repairs.
This happened within 5 months since the date of purchase. And because of this I was not able to use the laptop properly.

I think the laptop I purchased is defected, because even after two repairs from acer service center it is giving the same problem again and again.
I want the laptop is to be replaced instead of repairing the same piece again.
I hope you will take this matter very seriously and will help me by taking some action.

Thanking you!

Pawan D. Dalal
mob: [protected]
email: D.[protected]
05, Shikshak colony,
Nandgaon Peth,
Tah. & Dist. Amravati.
State: Maharashtra
Pin: 444901

Acer Travelmate 5730 — Bad Bad Product

Bought Acer Travelmate on 31-3-09 and it had problems when I first time booted it. The cusrsor jumped - uncontrollably, screen went blank, speakers were bad, and the scrolling facility of the touchpad did not work. I spent next two months practically at the Acer Service Center. Mother board, display, touchpad, etc. were replaced, drivers were reloaded, HDD was reformatted and .. settings were changed several times. The laptop was sent to the Company HQ too. Nothing helped.
The worst was yet to come.
The laptop was replaced with a so-called new one. And, magic !!! The new laptop had all the problems which the first one had. My nightmare was yet to end. The customer sercice manager of Acer blamed me for the problems. After another 2 months, he reluctantly agreed to replace the laptop yet again.
The third laptop had all the signs of having been repaired earlier. I refused to accept it. Finally, after much fighting and struggle, I was refunded the value less VAT and value of extra 2GB RAM.
I would caution all to exercise caution.

Acer Travelmate 5730 — Screen Problem

When start laptop at some angle screen becomes white with line. Please let me know if there is any solution or some one repair this.

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