[Resolved] Airtel — Activation of 3G Modem not done | |||
to Airtel.communi., mediahouse, compliance.off. Hi, I have taken airtel 3G Postpaid plan dougle(ie USB to connect to internet) from Chennai location on Saturday[protected]. Even after these many dates, they have not activated the airtel 3G modem USB. They are postponeing the activation each day. When I token the dougle on[protected], they had promised me it will be activated in 48 hours. I had recoreded the person inform. Now each day I call they are postponing it. Airtel Service in Chennai is very poor. I had enjoyed the airtel service in Bangalore, but in Chennai it is very poor. I have send lot of mail to [protected]@in.airtel.com and [protected]@airtel.in. But there is no response. Each time I send the mail they they send only automatic mail reply that they will respond in one day but nothing happens. The below is the Airetl Agent Details. I have called him many times but each time they are cheating by saying it will be done in 1 day, but nothing happens. Name : Mr.Raju Ph : +91 [protected] With regards, Harsha Nagaraj Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
It got activated just now!
AirTel — activation for 3g
[protected]Dear sir
I Mohd Sadique want to say that I want to subscribe 3G on my no[protected] .
so you help me ,I will thanks for this kind.I had try to talk your coustomer but there i not got good suggestion
Thanking you
Namaste Ms. Nagaraj,
This is to inform you that your concern listed on 21 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 21 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ms. Nagaraj,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — Activation not done
My wife and myself registered for Airtel postpaid connections with similar numbers (corporate connection). My wife's connection got activated in a day but it did not happen to me even after 4 days. As a last-ditch attempt the Airtel personnel tried to give me a new SIM and asked me to wait for 3-4 hours. It did not help!I waited patiently for seven hours before going to the Airtel showroom near our house. They couldn't directly help but said they would call up the corporate personnel. After a lot of time delay (since no one was picking up the phone), we got connected to a person who mentioned that he'll try his best to "push my activation up the queue in some server" - something which they had been trying since a day.
I waited again till EOD as he had requested and even till today (4 days since we had requested for connection activation) nothing has been done; to make matters worse I've already cancelled my existing connection with BSNL believing in Airtel! I spoke to this person, he wanted me to wait again but I told him there's no point in continuing this anymore! The number that never got activated is [protected].
This whole process has simply left me bitter, esp. considering the fact that this was my second attempt with Airtel (after a couple of years) and my first experience was not much better! Please tell me if I have done something incorrect in this entire episode and if someone can ease my bitterness!