Airtel Complaints & Reviews

AirTel — outgoing,service

I AM SHIVA MY NUMBER [protected]WITHOUT INTIMATION DISCONECT THE OUTGOIN FACILITY ON 28/01201, WHEN I ENQUIR AIRTEL NEAR KAMAKY THETER BSK NOT RESPANTING PROPRLY & SERVICE TO WORST ,I WILL WAITNG FROM 6 DAYS THEN HE TELLING YOUR NUMBER AS BEEN DISCONECT IN FEW DAYS,

AirTel — close service

Dear,

Your service is very valuable for us.
but right now it seems you have stopped the incoming facility to my mobile no. [protected].
Please stop all services and start only the incoming and outgoing. I don’t need any other service than the incoming and outgoing.Please don’t send any promotional sms/calls.
I have already requested you by sending sms to 121 to block the unwanted services. You are taking away my hard-earned money. So stop it immediately.
Pl. do irritate by calling again and again.

Regards,
MANOJ
[protected]
contact person mr.awadhesh
contact no. [protected]

Namaste Mr. Kshatriya,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kshatriya,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Cancellation of service

Sir

I had registered a request bu airtel to close my post paid service as i have migrated to another city. The customer service says that they can cancel the service only after i receive a call from the customer service. My problem is i cannot take mobile at work nor am i available on any other number from 8.30 to 19.00. As per their reasoning i cannot close the service which i find ridiculous. Any help would be appreciated.

Regards

Fahim Shaikh

Airtel Data Card — miss guiding and now overcharging to save their employee.

respected sir,
i Prashantroach bought a connection from airtel last month, i was told that the downloading speed will be 40-45 kbps.
when i used it it was very slow so i called the technical support, which was of no use.
from the day of purchase i have visited the airtel branch at 32sec, chandigarh, at least 10 times from the DAY of purchase.the speed never crossed more than 7 kbps, now today i again went there
with my notebook and showed the problem to the enginear present there, he told me that it will not exceed more than this, , i was not left with any other option but to cut the connection as it was not solving my purpose, i asked for the refund and they are refusing, , i told them that since it is so slow i cannot download any stuff that i want, my airtel number for data card is [protected]
and my plan was 599, which is plan||, which says that 1 gb is free, and will be charged rs.3mb
now they have given me a bill of rs 2400 plus, , ,
to save their employee they are putting the burden on me, ,
i know that i havent even used it that much as the downloading was not happening, i only used it for surfing, , not even every day, , then from where did this huge amount come.
sir i am an mba graduate and i know that it is not possible
my contact number is [protected], , ,
and the data card is under the name of mr.Anuj Thakur.
the data card number is [protected]
sir please solve this problem.

i agree the customer support is not good, , they do not give the right suggestion
accept one or two executives, rest are the same
in my case i have called sector 32 chandigarh so many times to give me a solutio to my data card problem and even visited atleast 10 times in a month but it wasnt effective at all
in fact when i told them that i am gonna un-subscribe to and buy some other service provider who gives more speed, they retaliated and have now given me a bill of rs 2, 400plus...
when i havnt used the data card to make any calls or sms, and the downloading speed not exceedind 7 kbps, , how can such a huge bill come, ,
for this to happen first of all the speed should be gud, ,
then if i had to download so much i could have chosen the 999 pack with unlimited downloads
and not 599 plan that i am using...
airtel is no gud any more...

AirTel — Cancellation of airtel service

All,

I had been using airtel for more than 2 years and i had enable ECS direct debit option for making payment easy. As i was planning to relocate to UK, i opted to cancel my account with airtel.I had requested airtel for cancelling the account on Sep 12th 08 and was confirmed it would be cancelled by 14th of Sep by phone. After making a request via phone also i had mailed them officially for deactivating my account, i instantly got a reply that airtel customer care person would reply in 24 hours but no action for the mail.

My account was not deactivated till november and amount from my bank was debited every month inspite of making formal request for cancellation by mail & phone. From the time i observed a bill statement generated for october month I had been reminding about my cancellation atleast four times via email but no replies from any airtel customer service.

Finally after deducting the amount for november i got a mail from airtel customer service that your account is deactivated. Please see the mail below... Mail says deactivated and bill generated for zero usage but Rs 158 has been deducted from my account which is reflected in my account.

Dear Mr. Rajesh,

Thank you for contacting Airtel.

You had expressed concern over the bill after disconnection for your Airtel Mobile Number XXXXXXXXXX.

We understand your concern and will work towards resolving the same.

Due to system constraint there is a delay in replying your mail.

We would like to inform you that the connection has already been permanently deactivated with effect from 20/10/08.

Also, we would like to inform you that the invoice dated 22/11/08 has been generated for the zero usage, as per the billing configuration you would receive invoice with zero usage due to closure of the account.

For further assistance, mail us at [protected]@airtelindia.com

We value your association with Airtel.

Warm Regards,

Revathi Jayabal
Customer Care Executive
Bharti Airtel Limited

Airtel Data Card — deactivate my india subscription pack

dear sir/madam
please deactivate my india subscription pack. i m losing my money daily on this service..and i did'nt activated this service..what happend i dont know but please deactivate this service immidiatly..
thanks

Airtel Data Card — deactivate india pack subscription immediately

dear sir/madam
i want you to pleeeese deactivate this india pack subscription immediatly..
i dont want to use this service anymore..my no is [protected]

thanks

Airtel — Stop India_Pack

There is no way by which I can stop India_Pack on my Airtel Cell number +91-[protected].
I have been charged Rs.10 every week. Please Stop this service. I am loosing unnecessary money every week.

I have been also receiving messages from 56363 every day.the messages are of no use, they just send primary school gyan which i dont need at all.Every day these stupid messages are disturbing me.the most worst thing is i am not able to unsubcribe the service and ends up paying Rs 10 every month.

Does any one has every unsubcribed this successfully?

Airtel Data Card — Unavailability of service

I have taken Airtel Data card on 08/06/09 for unlimited access by paying Rs. 7500/- for six months from Haldia (WB) from an Airtel Data Card dealer. But from the first day there is no service. The highest speed is 0.35 to 1.45. I have incurred a heavy loss due to this slow service. Un-numbered calls and complaints made but of no use. The only reply is "we are looking into this and hope to solve the issue very soon." I have asked them to take back the device and make my refund. Taking into consideration that they have improved their services, I took this data card, but they have proved that I am wrong. I dont understand how they are running there nationwide service this this poor quality of service. Why they play with valued customers ? Where is the end ?

Airtel Data Card — very slow internet connection

airtel co is suck, it should be close down, airtel company is bogus company they not providing service they want only money

Airtel — Billing even after cancellation of connection

I was using Airtel Broandband connection for more then 2 years. before moving to US i had made a request to cancel the connection on phone. they called me 3-4 times and after that they confiormed on phone that my connection is cancelled. after one month 1 got the Bill for the month, i mailed them the details with request id's that when it was cancelled how come i got the bill. even affter writing them 2-3 times they have not confirmed anything and i didn;t got any proper response for that.

I want you to pleeeese deactivate this india pack subscription immediatly..
i dont want to use this service anymore..my no is [protected]

Airtel — Data card bill

sir,
I have given request to Air tel for change bill plan 999.00 to 49.00 dated 29.8.09 req. no. is 22405319 again I have Call 21.9.09 req no is 28477458 but the last 2 month bill is comming 999.00plan i am not using data card last 1.1 2 or 2months
i am crossponding through email airtel say to first pay the bill then
airtel not send me new 49.00 plan bill till Date 06.01.2010

AirTel — Data.net service

Please deactivate my Dadanet subscription from my mobile no. [protected]. I'm no longer using it but inspite of that they just cut it. Everyday they charge me with Rs 5 or 10. So please do something.

Looking for a prompt response

With Regards.
Pavit Kochar.

Sir
my mobile number is [protected] on last tuesday they debit rs20 in my balance for download some movies from mobile . But i din't download any thing from mobile. I call'd the customer care on that time and i inform that . They told me it's taken as a complaint and it will rectified in two day they give me an complaint number also. But still i din't get any answers from there . Today i'm not able to connect the customer care executive also . It's not a bigger amount for me but they are not responding me.

I bought a Airtel 3G modem, but now i'm totally regretting the decision, its so slow, its worse even than the mobile internet facility, its not been even a week since i bought it and now i wonder is their any way to surrender it so i can get any other connection?

Kindly deactivate my data card. Mya datacadr no is [protected].

Kindly deactivate it ASAP.

Airtel — Wrong billing after cancellation

I was using Airtel CUG plan as the name is cug plan but they have charge almost double amount.
While taking this connections-[protected]-[protected] the airtel dealer told me that you pay 1000/- rs.we will deduct from the bill amount.He is Mr.santosh,his dealership is located at bandra (E).
He promised me many benefits with this plan but within 10 days only i received a bill of Rs.1000/- for [protected] andRs. 500/- for [protected]..god knowns for what they charge me this much,wen i haven't used that no's.when i asked, santosh told me this will get adjusted in ur next bill,but every month i was paying 1500/- rs.without any benefits.As he promised me that 1000 mins.will be free within CUG after wards it will charge you.but no 1000 min.was free and that amount also they didn't deducted,even though we kept paying the bill for 3 mnth ,thinking that they may deduct to next month bill,but they didnt.
finaly i decided to cancel the both no.[protected]/...125,lastly we asked to santosh will you pay back my 1000/- rs as security deposit ,than he told me to pay half amount and half will get deduct from ur security amount.

The same i did it,but after that i started getting harresment from airtel service people Malad ..they use to call me every day,i used to explain every body but even though they use to call again n again and they will be behaving very badly.

One day i received legal notice against of my bill,in that notice 1 no.was there of Mr.Sandeep Sood,i have explained everything to him with proof but still he has not rectify the problem,and still he has not called any time neither he is replying to my mails.For harrasing only service people or CC pepole will make a call like it is free for them but nobody will turn up after explaining my problems.

Its kind request to pls.solve my problem,either pay back my 1000/- or adjust that amount into my bill.

Bharti Airtel — Stop My card Service

Dear Sir

My Card No is [protected] is using last 1 yrs But in mar-10 it plan convert postpaid to prepaid Mar -10 last week the prepaid service is block and Airtel say submeet your document i have submeet documet but april-10 first week this no is fully block and sim card registration fail messege shown in mobile .

so help me to start this no service again

Swapnil Patil
Bibwewadi pune

Airtel — Bill coming even after connection cancellation

Hello,

Worst after services of Airtel broadband, i experienced this when i requested for cancellation of my airtel landline connection as i was shifting to another location.
when i asked airtel to shift my connection to new location they took almost more than a week(which is just a click away) to check whether this can be done or not, after a week or two they returned saying that this cannot be done then i ask them to please cancel my connection as i am no longer using it. i did everything from my end in the 1st week of may, but the airtel department did'nt took my complaint seriously though i have all request number's, interaction id's or ticket number's with me.

Result: They are not closing my connection and asking to pay all the rentals which are piled up due to their delay in processing my request and this rental is still increasing after my repeated complaints to airtel. and my connection is still working even after complaining for 4 months.

please suggest.

I have written email to above address but looks like you also left Airtel. :)

My complain which was mailed to above address was:


Hi,

I have purchased Airtel data card almost 2 + weeks back. Card number [protected].

I think this was really a bad decision on my part. I raised complain same day when connection was activated mentioning that this does not give me speed to work.

Most of the time it does not connect ( as signal is really weak). After I raised the complain I was told that this will be resolved before 30th of May. Someone from Airtel visited my house on 26th May and said there is no signal in this area.

I waited for 30th and called your customer care almost 15 times since then but everyone says please talk to my manager. When I talk to manager he says he will get back within 2 hours. This has happened almost 15 times and looks like no one cares after selling the instrument.

I really need help here else I don’t have any other option other than going to consumer forum to get my money back (Instrument cost).

Before purchasing instrument I called your customer care and they said me “if your Airtel mobile has signal data card would have and they gurantee it to work”. I also asked from showroom on ITPL road to tell me the speed, they said minimum 2 mbps. While for me any web page does not open – I just keep refreshing it.

My house location: Flat number 20011, Prestige shantiniketan. Whitefield road, near ITPL Bangalore.

I tried to connect every time from above address.

-Pankaj

AirTel — cancellation of service

i had my mob no. since last three years.
my mob # is [protected]
suddenly for last three days my mob is not working
i contected the service provider and they said my line has been disconected though i have recharged 295/- just two days back and i activeted internet t on 17th of this month
my line was disconected on 23rd evening
Please do the needful
Thank you
my email add
[protected]@hotmail.com

Dear Mr. Rajesh Ranga,
Thanks for your prompt reply. I apperciate your prompt action in the matter.
This number has been given to all of my friends, relatives and business associates world wide. In last two days time i have faced a lot of difficulties in contactingthem and getting calls from them. I will highly apperciate your efforts in restoring my number back.and get it activated.
Regards
Raj Kumar Vasandani

is my no is activated now

Respected Mr. Rakesh Ranga,
Thanks for your positive mail
I checked the conection in my . mobile but still it is showing no NO SERVICE. Would you be kind enough to look in to the matter and revert back for the same., I dont mind to go to AIRTEL center to get new sim,
Waiting for your reply.

With Kind regards

Thank you for solving my problem

Namaste (true1),

This is to inform you that your concern listed on 04 July 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (true1),

Further to our discussion dated 04 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste (true1),

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Mobile — unwanted calls

I am getting frequently unwanted marketing calls and SMS from Airtail service provider. I want this practices should be immidiately stopped.

Bharti Airtel Limited — outgoing call service is discontinued

My mobile No. is [protected]. Due date of Bill is 21/08/08 . Amount Due Rs.1002/.
Outgoing call service discontinued wef 09/08/2008 without informig.

Airtel Post Paid — Regarding calls

I am unable to get calls from Andhra pradesh airtel cells.
Can you help in this regard.
Advance Thanks

AirTel — International Calling

Whenever I make a call from my landline, I the number displayed on the other side is very different from my actual number.

Why is that??

Airtel Postpaid Connection — Block unwanted calls

Hi,
I am receiving unwanted calls from a number and I want to block that number. can any one tell me the procedure for this ?

Thanks in advance

Bharti Airtel Limited — Postpaid Connection

Dear Airtel,

I has submitted the Name Tranfer Service request ( Recieved at you vega centre, pune on 06.08.08). Its quite disgusting that you are not acting on this request for so many months now. I have to claim around Rs25000/- on official phone calls but in vain. This number was on my companies previous officer, Mr. Salil Tandon.

Phone nos [protected] and [protected].

I am a platinum customer, but never got any proper answer despite around 5 visits to your Vega Centre office as well as numerous call on 121.

Parvesh Naini
[protected]@birlasunlife.com

Bharti Airtel Ltd. — Unwanted Calls

This has reference to unwanted calls on Mobile No. [protected].

Sub: Unwanted Calls
Ref: [protected]

Eventhough, I have not called, I have been receiving the calls from the following mobile numbers since 15 days to confirm whether I have called to them.

Mobile Nos. : - [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] and [protected].

In the matter, I have already made the compliant at Airtel Gallery located Vashi. However, I have not received any positive response.

You are therefore requested to look into the matter for stop the unwanted calls from above numbers and also confirm whether my number ([protected]) is allocated to any other person.

Bhagwan Sangle

AirTel — Blocking of incoming calls

Sir,
I have been fed up of these incoming calls.Some one calls and disturbs me unneccecerliy. my number is [protected]. The number I want to block is [protected]. Pls do it as soon as possible


Thanks.



With regards,
Prasanna.

Airtel Postpaid — Deactivation request

I had 2 postpaid connections with a common bill. Several months back i disconnected one of them. Even after that for months I was getting charged for an amount from my bill for that no. I had given several complaints to Airtel for the same. Apart from that the music on demand was activated on my mobile without even my asking for the same, for which also i gave several requests for deactivating it.
Around 1 and half months back I gave a request for the deactivatio n of this mobile no. also. The no. shows does not exist on calling but still the bill has been sent to me. No reply has been received by me for any previous complaints, nor even refunds.
This is the 3 rd time I am facing issues in disconnection. Every time i ask for closure of a/c some problems come. Sometime they refuse any complaint, even refuse the complaint no., or say that there was a request to restore, this time they even went to the extent to tranfer it my brothers name, who attended call for verification.

Barti Airtel (Cellular services) — Deactivation of number (No incoming/Outgoing)

About 03 weeks back My CUG number was deactivated beacuse of non-varification of address & the same was re-activated once I re-submitted them the documents on thier request.
Surprisingly yesterday i.e.26.03.09 my number has again been de-activated on the same grounds and no intimation has been provided before doing so.Then I approached Mr.Krishan([protected]) & he again asked me to submit the address proof whereas the same were submitted twice to him only, He said, the documents have not reached the Mohali office hence they have done the de-activation.I Resubmitted them the documents at about 07.00pm in the evening which he had scanned & forwarded to someone & assured me the activation will happen in 1hr which didnot happen then I reapproached them at their sector-13 (Hisar-Haryana) office & contacted Mr Sunil Jangada ([protected]) & he assured me that activation will happen in next 01 hour at that is, about 09.00 pm .
But surprisingly even today that is 27.03.09 still the number has not been activated.

AirTel — customer care block

respected sir,
my name is raj.my problem is airtel closes my cust care no 19/07/2009 i faces problem to activete mobile office service.so i make call 3 or for times the all agents give me time randemly two to three hour .at last they close my cust care service.blongs to trai rouls any company cant bar this service of any cust.so sir please solve this problem.sorry for my poor english.
mobile no [protected]

thans
raj shah

AirTel — unwanted calls

sir my no [protected]...
i getting unwanted call from [protected], [protected], [protected] from this three no. pls block this 3 no sir... they tourchering me always giving call.. pls block this 3 no . plz do something whatever u can pls block this unwanted call from this three no pls sir.

Airtel — Could you please provide us the facility to block some numbers to receive any calls from?

Hi sir,

From around last 6 months, one airtel number is annoying my family a lot. Even after warning him, we are getting calls from this number. He uses very bad language. Of course, we ignored his calls, but it's very sensitive and disturbing when it comes to family to keep receiving daily such miss calls.

We even raised a complaint to Airtel asking for any support or facility to block receiving any calls from a particular number. It'd be really useful for us. But, the suggestion we got was to change our numbers. How could that be a solution? Chaning our number due to some irresponsible jobless . Please implement this solution.

This is that trouble creating number.[protected]. Please look into this matter. This complaint is honest.

yes, thats a good idea to block some numbers. suck jerks would get to know about his behavior if the same thing happens to his family.

i have un wanted calls from your dailer tune changing please remove these calls to my number my no:[protected]

Airtel — NEW YEAR GIFT

I recd a SMS from AIRTEL in DEC09 that they are planning to send one gift to me as I am an postpaid customer.
After one month iI called them and found that the gift was returned because no one at home.

I have now talked their call centre may be 10 times to find out.
Every time the answer is that we will escalate to higher ups.

regards
udayashankar
mob-[protected]

i had a post paid connection i called up costomer care to de activate my connection they told to go to airtel outlet i went to airtel out let they told to call costomer care they told ok it will be done but after 3 months i got a bill of 1350
and an execitive came to collect the money i told him my connection is no more he told i[censored] want to close u should pay the amount 1350 i told him i will pay only 400 he told ok after some days i got a call from costomer care she told that u have to pay 1350 then only it will close i told ok i will pay only my rental she agreed and told to pay and she also told she will send a clearence letter i paid 400 and gave the recipit number suddenly she disconnected the phone i dont know what is going on

Airtel — No Facility to block mobile number

Dear Sir/Madam,

I have been receiving dirty messages from a mobile number.
When I called Airtel customer care to block that number for me they refused saying that facility is not available.

I do not want to approach Police as think consumer care can help me.

Thanks

Airtel — No cell call blocker service

I wanted to Bar a call from particular caller i called up the Airtel Customer Care. But sadly they dint have any such facility of barring a particular number. What a person is suppose to do when he/she is getting calls from an unknown caller who has been harassing like hell.

Airtel Mobile — unwanted call

I have got a call mobile number[protected] in my mobile number on 07-05-11 at 09:48hrs but I have
not pick up the phone as the code number 9230 is belongs from pakistan.

Please stop all these unwanted call in my mobile.

Thanks

K N Raturi

AirTel — Unwanted call from Airtel

I got automated phone call from Airtel while i was in roaming, as soon as i accepted the call i have to pay for nothing

AIRTEL/Mobile — unwanted calls from airtel

from last few months i am getting unwanted calls from airtel numbers and they use to say that they are from airtel customer care and they selected my no. for cash prize .

Hi I am Chandrika. My cell no is [protected]. daily i am getting more than 5 calls from your company . Really i got fedup with your call. Even my husband too getting more than 5 calls from you. please you cancel that calls . otherwise i"ll go for portable. My husband no [protected]

Bharti Airtel — Postpaid

Dear Mr. Sunil,

I guess you ll not read this mail.... still im writing

I changed my airtel prepaid # [protected] to postpaid in CUG Rs.200 pack ( your executive came to our office and processed). After two, three days i informed that my address is reported as "Low profile address" and i have to pay Rs.400 as deposit, mean time my outgoing call also disabled.

I had paid that Rs.400 and informed in Cust. care and they enabled my outgoing calls.

After some days without any intimation to me they cut my outgoing and incoming calls. When i called your cust. care they said my no is disabled prementaly... i wrote mail to your nodal and appellate officers for your surprise they asking me to pay again Rs.530 to retain my no.

without generating even 1 bill i have paid Rs.550 to airtel (Rs.150 from my prepaid balance and Rs.400 as deposit).

I just want to request / share only two things Mr.Sunil

* I have completly moved from airtel and i'm sure i wont come back

* The amount i paid is still with Airtel.... Pls keep that amount as my new year gift, Pls share that amount with your Stake holders too.

Thanks & Regards
S SIVAGNANAM

Bharti Airtel — always block my number

my problem is i am submit my document in airtel outlet four time but every time my outgoing and incoming are block. i am facing the problem he will irritating me every time i am going the airtil outlet and i am submit the document and all tel him this time it will be ok the representative tel me this time will be ok you are not facing the problem in future. hi will active my no then after 4 & 5 day he will be block my no. i call the customer care i am tel him i am not understand tamil but hi will talk in tamil. hi will frustrated me i am legal case for bharti airtel because no any one facing the problem and compassion to me because i am fencing mental harassment physical harassment.

Hi Sir/Madam,

Can you please give me an update on this?


Regards
santhosh

Hello Sir/Madam,

This is Santhosha Naik and the Airtel Postpaid number is [protected].I have taken this
connection for my family member.Now they are receiving the unwanted calls from
international numbers to this number.So we are getting irritation from these
fake calls.

We are not expecting any calls from abroad. I am request you to please BLOCK
ALL INTERNATIONAL CALLS(Incoming calls) TO THIS AIRTEL NUMBER([protected]).


As per the discussions held with the customer care they have suggested me to drop an email to '[protected]@in.airtel.com' with request in detail. Thye have responded for my email with long explanation about "National Customer Preference Register (NCPR) by the Telecom Regulatory Authority of India (TRAI).".But they have not answered my question.I wanted to block all internation calls to Airtel postpad number [protected]. We are not expecting any International calls eventhough we are getting some fake calls etc...why we need this facility?Could you please BLOCK/DEACTIVATE international calls to this number.This is my humble request.I have no complaints about the sevice.Kindly action my request and respond me soon.


Thanks in advance!!.


Regards
Santhosha Naik

Namaste Mr. Naik,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Naik,

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Hi,

As per yor previous response, my request has been resolved, that means here onwards post paid Airtel [protected] will not receive any INTERNATIONAL INCOMING CALLS?

Thanks a lot for your help.


Regards
santhosh

Hi Sir/Madam,

This is Santhosha Naik and the Airtel Postpaid number is [protected].I have taken this connection for my family member.Now they are receiving the unwanted calls from international number([protected]) to my number [protected] .So we are getting irritation from this fake calls.

I am request you to please BLOCK INTERNATIONAL CALL([protected]) to my Airtel number [protected].


As per the discussions held with the customer care they have suggested me to drop an email to 'airtel.[protected]@in.airtel.com' with detailed request.

Please do the needful.Many Thanks in advance!!



Regards
santhosh

Hi Airtel Sir/Madam,

Can you please provide me the update on my above request.Thanks in advance!!.


Regards
santhosh

I have taken this postpaid SIM for RSI CUG [[protected]]. Yesterday I have
received a call from [protected] for address verification, I met this person
with my Identity Card at my office. He clicked a picture of my I-card and said
your SIM would be activated tonight by 9:00 PM but you have to make a call at
59059. I tried this number but each time I received not registered on network
issue.


Today I called Santosh at [protected] number, He said your SIM would be
activated by 2:30 PM today itself. I was waiting whole day then I received a
call from Santosh that I missed than I called him again and he said madam your
tele verification is not done yet so please keep waiting.

Even i have drop an email this regard at airtel.[protected]@in.airtel.com. But nobody respond me properly. I have tried several times at [protected] [Mr. Puneet from airtel], now this person is not picking up my call.

How airtel claims that Airtel cares their customers. I could not believe this.

have taken this postpaid SIM for RSI CUG [[protected]]. Yesterday I have
received a call from [protected] for address verification, I met this person
with my Identity Card at my office. He clicked a picture of my I-card and said
your SIM would be activated tonight by 9:00 PM but you have to make a call at
59059. I tried this number but each time I received not registered on network
issue.


Today I called Santosh at [protected] number, He said your SIM would be
activated by 2:30 PM today itself. I was waiting whole day then I received a
call from Santosh that I missed than I called him again and he said madam your
tele verification is not done yet so please keep waiting.

Airtel — ACTIVATION OF VAS PACKS WITHOUT ANY CONCERN

I CALLED UP AIRTEL CUSTOMER CARE ON 20TH SEPT 2008 AT 12:15PM TO KNOW ABOUT MY COMPLAINT, ID[protected].. I WAS NOT SATISFIED WITH THE ANSWER THAT THE EXECUTIVE GAVE ME SO I ASKED HIM TO TRANSFER THE CALL TO THE SENIOR OR THE FLOOR SUPERVISOR BUT HE DENIED N AFTER FEW MINUTES ON INSISTING THE EXECUTIVE STARTED A RUDE CONVERSATION THAT LEAD TO A CALL DISCONNECTION.. THE EXECUTIVE ACTIVATED (JOKES PACK), (LAUGHTER CLUB), ( VAS PACK 30) IMMEDIATELY..THE EXECUTIVE'S NAME IS PRASHANT. I REQUEST TO A STRICT ACTION TO BE TAKEN AGAINST THAT EXECUTIVE AND THESE KIND OF ISSUES CARIED OUT BY THE CUSTOMER CARE EXECUTIVES...

Sir/Madam,

I got a message from "AT-AIRINF" on 03 Jul 2013 reading "Thanks for downloading value pack from Airtel. You have been charged Rs. 50"

I have not initiated to download any such application/VAS. Also by previous experiences I m sure that more balance will be deducted from my account as soon as recharge. Kindly deactivate these services and credit the charges back to my account.

I m using Airtel (same number - [protected]). Please stop looting your one of the most loyal customer.

Regards,
Nagarajan
[protected]

Namaste Mr. Govindarajan,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Nagarajan,

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Sir/madam
I am also charged Rs 120 for ADOFGAMES and when I see message of its getting activated after two days i immediately stop it but i am not refunded.

Please help me regarding this.

Regards
Abhishek

Airtel — Not got the recharge offer ammount & tired of customer care

Dear Sir / Madam,

My self Vivek Patil & cell no [protected] residing in Maharashtra state, I have got an sms on 26 march 2008 offering that recharge with 265 & get full talk time + 50 extra balance for Airtel to Airtel for 25 days validity & this offer ends on 1st April.
On[protected] I have recharged with 265 Rs but I have not received Airtel to airtel balance so I have called to customer care on 27 march at about 8.53 PM there was person Mr. Shivaji who said to me that server is down & we can not launch complaint now & call after half an hour.

After that on same day at about 9.45 pm I have called then there was Mr. Shahid who took my complaint & given me reference no[protected] & said the tht balance will credited with in 72 hour & asked me to wait for tht time, I did the same but after 3 days when it was not done

so again I have called on 31 march at 7.40 pm to ask for the same there was Mr. Mahesh who talked with me very rudely not even listened my complaint number just go on talking uselessly & his talking was such non sense that if would have been in front then I would have kicked him & the same person said me that you have to wait for another 48 hrs & I have forwarded your request & the you will get the reference Number by sms but not sms came & neither I was satisfied talking to him.

So again called same day at 7.55 pm & talked to Mr. Lal & clearly said him to launch the complaint against Mr. Mahesh of misbehaving & regarding my balance he said me same that I will forward request now & the balance will be credited in 48 Hrs. So I asked him if it is not done then I will take serious action then he said you can do what you think better. So he has forwarded that complaint & given me no [protected].

Today it is April 4, 2008 but still the balance is not credited & this is second time I am writing you mail since I have faced inconvenience from customer care always & last time also I have mentioned that was true your customer care is third class. It was my bad luck that I have switched to airtel from Hutch, at least the Hutch cust care is much better than your company & they send the complaint number by sms & with name the person with whom we have talked. Also even some time they take feedback by sending the inquiry against there executives.

Also I want to ask that I have taken this card which is having 2 years validity & I have got the airtel to airtel balance of rupees 2400. my validity ends on 08 march 2008 & this month I was having balance of airtel to airtel remaining at about 120 Rupees that was deducted directly saying that it was for one year only & that time also called customer care for same but the given me the same answer, not even launched my complaint. So I have requested them to convert my plan to friends plan also I am ready pay charges for that but they said it will not applied for your plan

Your company can deduct balance on time but does not credit the balance on time & customer has to beg to all peoples to do the same.

it is second time I have faced the problem so take it seriously since I have waste my time after Airtel company, customer care .

Even yesterday that is 3 april i have send mail to all top peoples of the company ie to appilate authority, nodal officers of mumbai & west region but still not corrective action taken by them.

i agree with you buddy. the same has been doen with me also. i got tired of airtel people. they dont respond at all.

i love airtel

AirTel — deduct of amount

i want to deactivate this mozook service from my mobile..so i vl highly grateful to the authority if they are kind enough to deactivate this mozook service from my mobile as soon as possible..my mobile number is [protected]

My self Yatendra Kumar & my mobile no is [protected], residing west (U.P). Today i got a msg from airtel.

(rs 30 pe rs30 ka full talktime aur 30 local airtel minutes FREE.Offer sirf apke liye aue ek baar recharge karne par hi manya, 30 a2a recharge ke 48hrs baad milege)

when i was recharged my account with 30 rs I didnt get a any single paise, i was talked to customer care with Mr.Raj, he was said we do not have any information about this msg.

My kindly request to airtel company please take core of that type of mistake
& i want my money back or gave me that offer .
thankyou

AirTel — Amount deducted.

Dear sir,
my num.[protected] my amount dedetion by Rs.99.
I call to castmer care and reply you game downlod.
But i not game downlod.
Date 21/01/10 time 8:06 pm
chek my acount histry and revece my amount.
Plz sir help me.

AirTel — amount deduction

Today, I received a message from 54321 to my mobile no:[protected] fro detuction of Rs.50 for Misc.download from Airtel. I enquired in customer care and they said that we activated Friend chat through wap services. But, we didnt use wap services and also already we requested customer care to deactivate friendship chat and unnecessary sms. But no use.

AirTel — Amount deducted

Sir/Madam,
i have Airtel prepaid connect , my phone no is [protected].
On 27-Aug-2011 , Airtel deduct 10 rs. from my Balance Amount. they activate the a server "Dialogue Bazzi", I never sent any request to active server "Dialogue Bazzi".
Airtel Itself , activate the servers without our confirmation , and deduct the amount from our balance.
i compliant against the Airtel 's Server.

airtel airtel — amount deduction

A week ago. I received a message from airtel stating that i've downloaded a hungama content game. I never downloaded that. Called 121 and complained about this. The guy said that he'll transfer me to supervisor. I just heard two rings and the call got ended. After that i tried several times to reach a rep, but the stupid ivr says something irrelevant and disconnects the call. Wat's going on. Is airtel in any financial crisis?

AirTel — Amount Deducted

Once again one more activation activated in my mobile without my request.i explain the problem in my previous complaint only,why again one more activation activated in my mobile [protected].why Airtel didnt understand people.How you activated without my Request.Dont you have common sense atleast.Please cancel that activation Airtel Gyan Pack

And please Refill that deducted amount to my mobile.This is the last.If again I saw any Activations in my mobile,I will request to Deactivate my Airtel Sim. Please Refill the Amount..

Bharti Airtel — Amount Deducted

Inspite of reminding not to activate any scheme they keep doing & start deducting the amount
now currently they have activated the daily joke scheme without any intimation & deducting Re.1/- daily
i request not to do this & refund my money at the earliest ....
MY CELL NO [protected]

Namaste Gaurav,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Gaurav,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Broadband order

I ordered broadband on the 191/10/2008, issued a cheque of 1600 (2months subscription ) but still dont have my connection .

It takes only 3 days for the setup, i have nt heard back from anyone and to top it all the cheque issued got cleared .

The customer care guys shuffled me from one department to other
n i m still waitin at the mercy of airtel to give me my connection .

As a consumer is this all i can do ?

AirTel — Broadband Delay

I have applied for Airtel broadband connection 22/Feb/2009, (It was for very urgent purpose that is the only reason I has chosen private provides).

Sales guy Chandramohan from airtel came to my home, collected the money and all the required documents in the same day (surprise he came on Sunday?????).
Till now he is not attending my calls NO RESPONSE !!! he told me with in 2 days I’ll be getting connection!!!

I was trying to launch a complaint in customer care in the same week, but they said with in 7 days I can’t launch a complaint, I would take 7 days to complete the work. I don’t know why Chandramohan had given FALSE COMMITMENT like 2 days?

3 times I went to Airtel guindy Chennai office, I met Mr Babu, I got bit response but no use. I got only PVC pipes and wires, what can I do with these???

Meanwhile I had launch a complaint also in customer service (Service Request No:[protected] [useless service…..]

I called Tech engineer Mr Bahsha he told me he don’t have a “pair”, I don’t know what it is? With out pair why these people are taking ORDERS?
now he is also not attending my phone calls.

Will I get my net connection or bills?

AirTel — airtel broadband cancellation

I asked for the cancellation of airtel broadband
the said it wil take not more than 7 days
now it has been more than 15 days no sign of them .
they said all the item such as modem wire etc and more wil all be taken in 7 days
but no one came .
i want them to cancel my airtel connection asap .

Airtel Broadband — delay in installation

Respected sir/madam

sub.-- Complaint against airtel broadband service

It is for your kind information that on 22/5/2010 we booked a braodband wide there form no.610919 dt.22/5/2010.
for which we had paid advance payment of rs.2000 wide chq. no.670527 of icici bank dt.22/5/2010 which is encashed from our bank.

in there form no. 610919 they had promised that they will install the broadband upto 28/5/2010 by there executive Rajesh whose c.p. code is21838
but inspite of contacting them so many times they dint inform us that they cant install it in our area because D.P. is not available. and because of there assurance we disconnected our BSNL broadband also and after that when we finally told them to install it that time they were saying us that its not possible to connect broadband connection and also told us to give us more customers so that a new D.P. should get installed, infact we had already gave him one more coustomer but he was asking for more.

Sir, during the time when our broadband was disconnected we had to face a lot of problem. The study of my son suffered alot and he has to use d cafe. so you r requested to ask the company to pay the compensation of harassment, along with our deposited money to the company of rs2000 along with interest and also the time we had wasted with there executive, on disconnecting BSNL connection and then re-installing it has no compensation.

sir you are requested to advice the company that they should not harass there coustomers like this.

If you get any reply regarding this from the company should be passed to us.


Rakesh Gupta S/o Parkash Chand
498/6B New Upkar Nagar,
Civil Lines, St.No.1,
Ludhiana, Punjab-141001

Ph.no. [protected]

Airtel Broadband — Airtel Broadband Cancellation

Hi

I am Ananth Prabhu. I used to have a Airtel Broadband Internet + Phone connection at my old address in Ghatkopar Mumbai. I had to shift to a new address in Mumbai In the first week of July 2010 and since the Customer service executive told me that it would take 2 weeks for a connection movement - i took a new connection at my new address.

I also requested that my old connection be canceled in Mid July. I provided the customer care executive my new address to arrange for the old modem / telephone pickup etc. I even received a Pro rata bill in July and hence i assumed that the connection had been canceled.

However, 2 months later around end of September / Start of October - I started getting harassed for payment of pending dues on this Phone / Internet connection. I explained them that I had requested cancellation long ago and that I had taken a new airtel connection again. I was told that - since I had taken a new airtel connection - all i needed to do was provide with the new number and the cancellation would take effect. This happened atleast 10 times from the start of October to November end.

Even after this I kept getting further calls - and at the end I got fed up and called up the 121 service number. The customer service executive explained - that the Airtel customer service system had undergone an upgrade in July end / August start and hence my 'in-flight' cancellation request might have got lost. He then took a new cancellation request and put in the full story behind my case.

Soon, after I got a compromise call from some Customer service executive who asked me to pay up Rs. 1,894 for August. I explained about the pro-rata bill in July. I was told that she would talk to her supervisor and get back to me - which never happened.

Since then - the service charge has gone up to 7.5k Rupees - for a connection I haven't used - which I had requested cancellation on time.

Even though I have raised multiple complains about the same and even tried mailing [protected]@airtel.in - I haven't gotten a satisfactory reply / explanation on why my connection wasn't canceled and as to why I received a pro-rata bill in July - if i hadn't requested for a cancellation. Even if i were to assume that the initial cancellation didn't go through - even after talking to 20 (or probably more) customer service executives since September - none of them cared to make sure that the connection would get canceled - while I complained about the wrong billing / cancellation etc.

The only wrong thing I did here was that I didn't keep the cancellation number from July - since I assumed that Airtel would ethically proceed with my cancellation request.

I am now being completely HARASSED for 7.5K for no mistake of mine.

Old Connection number with the bill problem - [protected]

I am fed up with the indifference being shown by the customer care and am forced to post on the forums. Request the kind attention of Airtel Broadband on the same.

airtel net — delay in connection

i ve taken Rs799 unlimted 1mbps plan . i ve paid 800 on 7th march 2011 to sales executive srinivas mob no:[protected]. he said that he ll make connection in 48hrs but stil didn't. my cef no:hy 299475. i want u 2 take immediate action otherwise return my amount in 24hrs. if not i will take my appropriate action.


s.esther rani.
[protected]

AirTel — Cancellation of Broadband

Hi

I have given for cancelation 24 hours before and i went to T Nager office to submit my land line........ They are saying not accepted as it is still acctive the belive system and say go back and come after 7 days,,
Why are these people sitting in the showroom A/C whole day.... to have fun????
They can take the instrument and say we do the needful.
They say go to customer care 198 No

When I called them I spoke to 9 people in total and not one was kind to customer.

The lady says throw the instrument outside and go.
when i asked explanation in the counter that How many people do i have to explain the counter says we dont know.

there is no connection between the Customer Care 198 and the counter.

They call themself Airtel Group

They are very bad behaviour and T NAGAR manager says " I DONT want to HEAR your problem" for submiting the No....

My Land line No is 42125929....

If I call 198 they put me on hold for 15 min for one simple canclelation
HOW CAN WE BELIVE SUCH SERIVE.
NOW I AM SURE THEY ARE GOING TO MAKE ME PAY EXTRA AND GIVE ME TROUBLE.

only my Monye and time is wasted...

Regards aish

Airtel Broadband — Delay In installation

I have approached airtel broadband for connection on 4th Aug 2011. Till date they have not installed the connection. When contacted several times in showroom and thro mobile they are not bothered and asked me to cancel the request of getting connection. Several mobile calls to installation manager and others has resulted in vein. I request others not to think of purchasing airtel broadband when other options are available in the market. I am awaiting the payment made for connection after cancellation.

A.Anand,
M-[protected].

Airtel Broadband — delay in cancellation

sir we had made complain for cancellation of airtel broadband service for land line number [protected] on 28the nov 2012 as service was not upto the mark. but till date it has not been disconnected and we are receving only bill every month, customer care person are not taking it seriously and making us fool every-time, now theey are asking us to pay bill of 1805 rs otheerwise theey wont disconnect. sir as we had made complain on 28the nov n theey delayed in cancellation so it is not our fault. so kindly look into thee matter and take it seriously hope for better reply and positive reply
my email id is [protected]@yahoo.com and my number is [protected] theank you sir

Airtel Broadband — regarding cancellation

respected sir,
WE had complain for cancellation for broadband service on 28th nov 2011 for land line number [protected] but still it hasn't been disconnected and every month we are getting the bill and they don't answer properly and dnt reply to phone also every time they make false statement only they will disconnect the call also in between will arguing against them we denied for justice. MR.manjunath tells us that if you continue with service then your bill will be resolved but if don't continue with service you have to pay your bill. MR.santhosh told us that concern person will will visit you home within 24 hours for cancellation but no one has come for that purpose. We are students so they call during college time and argue with us that your phone are not reachable so please help us . We wait for justice

Airtel — Cancellation of broadband

I just want airtel to cancell my broadband line no[protected].
Simple they don't want to do it.
Please help me cancell this line, I have been after them from 10/09/12.
Thank you

Namaste Tinku,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Hi,
I would like to know if there is any update on this. Please share if your issue has been resolved

Namaste Tinku,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — cancellation of add on no

pl deactive in my add on no [protected]
ill remain so many times still iam paying the bill pl deactive this no no need for me right now

How to cancel the addon 5 special

Bharti Airtel — facing problem in cancellation of my airtel connection

AJAY BISHT


Telephone. No:- [protected]

Account .No :- 15696610

hello sir my name is AJAY BISHT . My Landline no is[protected] and iam a regular user of several airtel sevices. I have an airtel broadband and fixed line connection from past few years ACC. NO.[protected] . but now i want to disconnected this connection due to Fair Usage Policy and my financial problem . so i called customer care centre on 12 th of MAY they told me that my connection will be disconnect in 7 days and my REF . NO is -1476025 . but from 12 may to 18 may CC excutive called me twice or thrice a day and gave me suggestions for change the cancellation but i told every time that due to FUP and financial problem iam not able to continue this connection . some time excutives are very rude and misbehaving to me . and today is 21 and I again called to Customer care for asking ,why is so much of delay in disconnection .but they told me that on 18th of may i told thier excutive that continutaion of my connection but the fact is that i never told such a thing i[censored] can plz check airtel recordings . And again they gave me another REF no. which is .[protected] and they gave me another 7 days . PLZ do some serious and necessory actions Iam very much fed up this is not a right way of treating customers . And i[censored] can PLZ forward this to MR. SUNIL MITTAL which is the chairman of Bharti Airtel Group India.

thanx but i still have same problem do some necessary action . my financial condition is also not very well for paying another month of bill so do some rapid actions plz

Namaste (kvlsravya),

This is to inform you that your concern listed on 03 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (kvlsravya),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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My m.n. [protected]
Rajasthan
Plan-1250::10gb:::30days validity
date-14feb/2012
via interner banking(self)

Sir maine kafi bar airtel custmer care ko call kiya ragarding 3G .
Main airtel 3G kafi time se use kar raha hun..and ..maine last 3G plan 1250/ INR ka activate kiya tha 14feb ko.
But usi din se mere mobile mein 3G ki speed nahi aa rahi h and data jo ki 10GB milta h wo bhi h..but speed nhi h

Maine kafi bar call kiya lekin problem solve nhi hui..
Airtel relationship center bhi gaya tha but wahan bhi kuch nahi hua.
Mujhse kaha gaya ki aap nodal officer ko call kar.
.
After all mujhe 21feb ko problem solve hone ko baat kahi gayi thi..mujhe itne dinon mein na to airtel ki taraf se
koi call aaya nhi problem solve hui.

airtel 30days ki validity provide karta h is plan mein.
Inhone itne din waste kar diye and abhi tak kuch nahi hua.
Maine airtel ko mail bhi kiya tha but kuch nhi hua.

Ok sir...

Sir still my problem is not resolved...and i have not call from AIRTEL yet

Hi,
I have taken a new sim([protected]) from airtel and recharged it with 3g plan 45 rupees for 150 MB. Speed was good my mobile use to get 3-4 MBps speed. After using my 150MB, Later i recharged with 3g Plan 99 rupees for 300MB. to my suprise
Since few days speed was 60-85kbps pathetic ,paying for 3g services and using below 2g services was disgusting.
Thanks airtel for your wonderful service. My first experience with airtel.


Thanks,
Vignan

Hi ,

Registered a complaint with Airtel for 3G speed and no recovery.

I got a call from ROSLINE from Airtel team stating that " ur problem has been resolved and there is no problem on the network. I asked her that this is what usually u say and I have faced This problem already 5 times and she told no sir there is no problem and u can check the speed , I told ok I ll check and hanged up". After sometime
I had a check with my 3G speed and it remained the same where it is not crossing 0.02 Mbps.. So I got irritated and called up Airtel CC again and they told that the complaint has been closed. This is not fair closing the complaint without the feedback of customer. So again they haven taken a complaint and here is the complaint number "COUTL[protected]" registered on 18-aug-2012 17:10
Now my 3G validity has expired and anyway I connect it in usual plan of 10/10kb 3G plan for checking speed .

Mobile number : [protected]

Kindly rectify the problem and give me a proper solution.

Thanks,
Regards,
Sanjeev.R.K

I have purchased airtel 3G dongle with sim on 09th Nov 2012, they have activated it on 17th Nov 2012 that too 2G only, after my repeated complaints,
they have activated 3G on 26th Nov 2012, after that, now, the speed of 3G connection is around 80kbps, at the time of purchase, they promised me 7.1Mbps, now, i am not able to reach their customer care which having arrogant staff. this is my bitter experience with airtel, i am heart fully advising all don`t buy airtel products

srinivasarao ch
[protected]

i have recharged airtel 3g on repees 650/- as per company plan the data o[censored]ses 3 gb on full speed and after unlimited data up to 80 kbps speed for a month.
but when 3 gb data is over the speed is around 10 kbps. when i told airtel customer service he told me the speed is arround 10 kbps.


so please tell me what can i do.

Namaste Mr. Raj,

This is to inform you that your concern listed on 03 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Raj,

Further to our discussion dated 03 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Raj,

This is to inform you that your concern listed 03 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — No reply despite of repeated complaints

I am facing an small technical problem in the service provided by the Airtel .Usually after making a call we receive a message from the company which indicates the cost of the last call and Balance Talktime available to the prepaid customer.but due to some technical problem from the company's side i am not receiving the same.
I have lodged three complaints with the customer care and despite of continuous reminders the problem is not solved and only repeated assurance is given by the customer care executivesthat the same will be solved in 24 hours.
what should i do in this case.

Airtel — not giving service despite charging for it

i am basically from rajasthan. i had taken Airtel new connection in himachal pradesh (kangara), as i am on training for my bank PO post there.
on 28th october 2009 i recahrged it with 50/- topup to reduce my local and std call rates to 50 paisa on airtel and 60 paisa on other network. the servicce automatically got deactivated on 29 oct 2009 and my call charges got jumped to 1.5 rupees/min.
despite frequent request at customer care centre daily, there is no satisfactory answer from their side neither they have reduced my call rates yet.
my current mobile no. is [protected] .
kindly do something as this may be happening with others also.

today ec on my moblie 35 rs then acc balance 14 rs only ple replace my acc sir ple . [protected] jeyavel

I have a 3G connection for my iPad since the past 1 year. I have been paying all my bills regularly and before time every single month. I have had repeated issues with not getting 3G connection and this happens every 3 to 4 days and then I write to airtel presence which then reverts back saying it will look into my problem & then in about a week it sorts out the issue and I have 3G for the next 3 to 4 days again. Then it goes off and the whole complaint procedure has to be repeated. I have done this for the past whole year. I am totally fed up with how arrogant they are. They charge me for something that they don't provide.
I haven't had 3G now since the 22nd of June and despite repeated complaints and call backs nothing is sorted out. They give the standard reply each time and I am totally frustrated and angry.
I took this connection so that I can use skype on my iPad and chat with my children who live abroad. There was no other reason for this connection as I have a mobile number and a landline number. I specifically mentioned this when I took the connection and I was assured that I will get 3G where I live. I was only never told that it would be a life long struggle with numerous emails and phone calls and complaints to get what i rightly pay for. Without 3G I cannot use Skype. Please help me out.
My iPad connection number is [protected] & my alternate mobile number is [protected] with Airtel.
Please help me out. I am fast losing hope.

Namaste Mr. Pillai,

This is to inform you that your concern listed on 03 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (SPillai),

Further to our discussion dated 03 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Pillai,

We would like to inform you that your concern listed 03 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Unbelievable Disconnect

No Need to mention anything. Just look at the serious disconnect between what was the concern and what was the reply. God help these BPO people.
______________________________________________________
Dear Mr. Thakur,


Thank you for contacting Airtel.

This is with reference to your e-mail dated 11/09/2008 regarding your Airtel Prepaid number [protected].

We understand your concern and will work together to resolve your issue.

We wish to inform you that your Airtel Prepaid connection has been permanently disconnected due to negative address verification. As per regulatory compliance, our executive visited your place to verify your address. Unfortunately, we were unable to confirm the details as provided by you, hence services of your number were barred. We provide 30 days time to the customer to submit the documents. But because of no response from your side your Airtel prepaid connection has been permanently disconnected. We regret to inform you that we are unable to provide you the left balance.

As per the Government regulation, the enrolment form, photo id proof, signature proof, a photograph, address proof and Pan No/Form 60 or 61 are mandatory for any connection to be active on the network.

Assuring you the best of our services.


Regards,

Satish Chandra Yadav
Customer Care Services
Airtel
[protected][protected][protected][protected][protected]--------

DISCLAIMER AND CONFIDENTIALITY NOTE:


The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.

---- Original Message ----

Hey Listen...!!!

STOP this copy paste stuff and using templates. I cant expect more out of
your company. Ensure that you dont reply further else you had it from me.

Vineet




Date: Wed, 10 Sep 2008 19:16:17 +0530
From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]


Dear Custumer,





Thank you for contacting Airtel.



This is with reference to your e-mail dated 08/09/2008 regarding your
Airtel Prepaid number [protected].



We understand your concern and will work together to resolve your issue.



We do understand your concern that how upsetting such a situation can be.
We have always tried to ensure that our customers get the same feeling of
quality service while transacting through any of our channels.



It is always important for us to hear how customers react to all aspects of
our services. Strong customer feedback like yours helps us continue to
improve the service we provide, and we appreciate the time you took to
write to us. We appreciate your patience in this regard and look forward to
a long and fruitful association with you. Please be assured that we share
your anguish and have taken adequate steps to ensure the non-occurrence of
such incident in future.



Rest assured that we have the best technology & automated systems, which
are 100% accurate and all the deductions on your number have been as per
your usage only.



Assuring you the best of our services.





Regards,



Shailendra Singh

Customer Care Services

Airtel

[protected][protected][protected][protected][protected]--------





DISCLAIMER AND CONFIDENTIALITY NOTE:





The information in this email is confidential and intended solely for the
addressee. Access to this e-mail by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The
e-mail has been successfully scanned for presence of virus. It is
recommended to scan the attachment before launching.

---- Original Message ----

please note that the issue has already been resolved and i am getting a new
sim card today with the leftover balance with the same number. i have
received?call from Mr Haider from Apellate Delhi and he was infact
concerned. this has also made me understand wyhich wouold be the right
department to contact for any issues in future rather than CSR or toll free
numbers.


Date: Mon, 8 Sep 2008 14:02:09 +0530
From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]

Dear Customer,





Thank you for contacting Airtel.



This is with reference to your e-mail dated 30/08/2008 regarding your
Airtel Prepaid number [protected].



We understand your concern and will work together to resolve your issue.



As per our previous communication, we wish to inform you that for every
connection Airtel does the physical verification as per the government
compliance. If verification is negative, we ensure that customer is
informed through SMS or call. Once verification is negative we provide 30
days time to the customer to submit the documents.



However for your Airtel mobile number address could not be verified against
the documents received. Hence, your Airtel prepaid connection has been
permanently disconnected. We regret to inform you that we are unable to
provide you the left balance and the address which updated in our record.



At Airtel, it is our constant endeavour to enhance and improve the quality
of customer interface and set exemplary standards of customer service. We
value our customers trust above all else it is the foundation upon which
Airtel was built.



For any further assistance, please contact us using one of the following
options: SMS at 121 (toll free) or email at [protected]@airtelindia.com. We will
revert to you in 4 hours.



Assuring you the best of our services.





Regards,



Shailendra Singh

Customer Care Services

Airtel

[protected][protected][protected][protected][protected][protected]





DISCLAIMER AND CONFIDENTIALITY NOTE:





The information in this email is confidential and intended solely for the
addressee. Access to this e-mail by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The
e-mail has been successfully scanned for presence of virus. It is
recommended to scan the attachment before launching.

---- Original Message ----

can you stop using templates and come out with a genuine answer? why are
you guys scared of talking to me? i do not have any record of any sms or
mail from your end. i dont even trust that harsh bhan is your real name.
trust me you will repent for this.


Date: Thu, 28 Aug 2008 22:36:41 +0530
From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]

Dear Customer,





Thank you for contacting Airtel again.



This is with reference to your e-mail dated 28/08/2008 regarding your
Airtel Prepaid number [protected].



We understand your concern and will work together to resolve your issue.



As per our previous communication, we wish to inform you that for every
connection Airtel does the physical verification as per the government
compliance. If verification is negative, we ensure that customer is
informed through SMS or call. Once verification is negative we provide 30
days time to the customer to submit the documents.



However for your Airtel mobile number address could not be verified against
the documents received. Hence, your Airtel prepaid connection has been
permanently disconnected. We regret to inform you that we are unable to
provide you the left balance and the address which updated in our record.



At Airtel, it is our constant endeavour to enhance and improve the quality
of customer interface and set exemplary standards of customer service. We
value our customers trust above all else it is the foundation upon which
Airtel was built.



Assuring you the best of our services.





Regards,



Harsh Bhan Singh

Customer Care Services

Airtel

[protected][protected][protected][protected][protected][protected]





DISCLAIMER AND CONFIDENTIALITY NOTE:





The information in this email is confidential and intended solely for the
addressee. Access to this e-mail by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The
e-mail has been successfully scanned for presence of virus. It is
recommended to scan the attachment before launching.














---- Original Message ----


Hi,

if that was the case why i was given a run around for 10 days with each
person saying that it will be activated within 10 days. and how come the
SMS service was working afetr that as well. when did the executive visit my
place? there isn't any information but you still claim that its my fault i
have been given 3 references but none seems to be working. and if you dont
intend to activate the number refund my money which is there. all of you
are operating behind a wall and i dont even believe that a real person
actually exists. I need a resolution under any circumstances. i am ready to
submit the documents again for the 4th time and if that will not work,
REFUND my money. and how come your CSR PROMISED that i will be called by
monday and its thursday nobody has called up. Dont force me to post this
email to a public forum.

Vineet



Date: Wed, 27 Aug 2008 22:35:00 +0530
From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]




Dear Customer,





Thank you for contacting Airtel.



This is with reference to your e-mail dated 25/08/2008 regarding your
Airtel Prepaid number [protected].



We understand your concern and will work together to resolve your issue.



We wish to inform you that your Airtel Prepaid connection has been
permanently disconnected due to negative address verification. As per
regulatory compliance, our executive visited your place to verify your
address. Unfortunately, we were unable to confirm the details as provided
by you, hence services of your number were barred. We provide 30 days time
to the customer to submit the documents. But because of no response from
your side your Airtel prepaid connection has been permanently disconnected.
We regret to inform you that we are unable to provide you the left balance.



As per the Government regulation, the enrolment form, photo id proof,
signature proof, a photograph, address proof and Pan No/Form 60 or 61are
mandatory for any connection to be active on the network.



Further, we wish to inform you that once the Airtel Prepaid number gets
permanently disconnected, the same may not be issued again.



Assuring you the best of our services.





Regards,



Harsh Bhan Singh

Customer Care Services

Airtel

[protected][protected][protected][protected][protected][protected]





DISCLAIMER AND CONFIDENTIALITY NOTE:





The information in this email is confidential and intended solely for the
addressee. Access to this e-mail by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The
e-mail has been successfully scanned for presence of virus. It is
recommended to scan the attachment before launching.











---- Original Message ----

An automated call from airtel was made on my mother's mobile number
[protected] and when i came to know its a marketing call i disconected the
call. Since then airtel has debited my prepaid account for Rs 30 twice and
inspite of repeated complaints no money has been refunded. airtel doesn't
have a single evidence which proves that i subscribed to their Mitti Ke
Rang Service. i don't have any idea from where i can get help. A few days
after that the service was also deactivated quoting "Verification Failure".
How on earth can you activate the number, credit the balance and then
deactivate the service. and if the number is not active how on earth can
you a charge a customer for a sense less service like MKR??? is?sombody
listening?

FYI i have submitted the documents thrice and your champions don't even
have a record of that. i was told that i will be called by your "esteemed
company" before EOD today but as expected you guys know how to charge but
not to serve. a complaint has been filed on a public forum. find the link
below
http://www.consumercomplaints.in/complaints/airtel-prepaid-c73949.html

FYI there are more than 1000 complaints already and more over more than
1700 people say that "Stay Away" from Airtel. even now if you folks dont
reply then you deserve a Hats Off.

Vineet


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sender by reply e-mail and destroy all copies and the original message. Any
unauthorized review, use, disclosure, dissemination, forwarding, printing or
copying of this email or any action taken in reliance on this e-mail is
strictly prohibited and may be unlawful. The recipient acknowledges that
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AirTel — new airtel disconnection.

recently i buy a new airtel connection. After activating this connection working properly for 10 days. Past 3 days it is disconnected without any reason. My Id proof is also clearly.

please considered that most urgently.
I lost more because of the disconnnection.

my Mobile No. [protected]
thanks

by

Shailesh Soni
E Mail : [protected]@yahoo.com

my airteil [protected] was disconnectd, why, it was happend 5 days back.

ch.srinivasarao
[protected]
andhrapradesh

Complaint is regarding mobile number [protected]

ok

Namaste Gurpreet,

This is to inform you that your concern listed on 02 July 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Gurpreet,

Further to our discussion dated 02 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Gurpreet,

This is to inform you that your concern listed 02 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Gurpreet,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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i am getting an awful response from airtel. they have activated some services from airtel live on their own and i keep on losing money. without my registering, i started getting jokes from airtel. also, they have themselves put a hello tune to my number for 1 year which i never asked for and deducted 200 rs . i have lost more than 500rs. they tell me to call 121 to deactivate airtel live but that is not working. i am highly pissed by their clumsy handling.
moreover the costumer care executives keep on repeating that i have asked for the services and have downloded from the net which is not the case.

regards
shubhangi

Dear Sir,
I regreet to inform you that i do not want any Airtel WAP Survice.So Kindly Stop any GPRS Survice.
Already some amount diduct from my balance so kindly stop any WAP cunnection like http:/m.igfun.com.

My No is. [protected]

Thanking you

With regards

Susmita Halder

AirTel — Unwanted WAS service

Hi,

My airtel number is [protected]. I have been trying to stop this VAS service but still I am not able to. This is extremely disappointing. I have told to STOP service to 121. The 121 service is useless as it says that there is no service in my name and still I am getting cricket updates. Please look into this matter as soon as possible.

airtel gsm mobile service — deduction of balance

my mobile no. is [protected]
on 13th august 2009 morning 9:35a.m. i got a massage from 543212 that thanx for subscribing devotional vp and my 10 rupees were deducted...
when i talked to one of the customer care exe. he told me that "sorry sir dis service is by mistake activated on ur phone and i m deactivating it, u'll get the balance within 4 hours..."
but when after 10 hours also i din't get my balance back . i again called 121 then there was mr. shsishir who stubbornly told me that " u have subscribed this service on 13th august eve 6:00 p.m. and disconnected my call, and after that my call is not getting connectd wth customer care..."
sir i am a poor guy plese give my balance back ...
i'll be thankfull to u

Recieving unwanted VAS on [protected]....Deactivate them

FHM video of the day
gclub.in
and lots..check them and deactivate them Plz!plz!!plz!!!

Airtel Prepaid Service — unwanted charges are deducted from balance

Respected Sir/Madam,

Without informing, airtel service provider are deducating charges for the services which
we have not requested. it's happening on regular basis. I hope you will take required action on urgent basis.

Regards,
Sachin Gurava
phone no -- [protected]

Pretty true..sme days back dey themseves activated my hello tune srvice nd deducted rs. 45/- ...when i contacted dere customer service dey gave lame nd unbelievable reason that somebody called up from my no. to activate this...What a shame!!

Unwanted charges are deducted from balance
Respected Sir/Madam,

Without informing, airtel service provider are deducating charges for the services which
we have not requested. it's happening on regular basis. I hope you will take required action on urgent basis.Daily cut every day one rupee cut .please avoid this.

Regards,
D.SRINIVASARAO
phone no -- [protected]

True. I am prepaid mobile customer of Airtel and am being charged for services which I have not subscribed for. For ex: Getting charged for daily bollywood pictures subscription. I was not even aware of such service exists untill I am getting charged from Airtel. It is almost impossible to find a way to UNSUBSCRIBE. Airtel MUST include a number and instructions to UNSUBSCRIBE for all the messages that they send to the customers. In USA, I think it is illegal for any company to not to include a way to unsubscribe for any kind of subscription services in their communications to the customer. I am not sure if it is the same case in India. Someone from Indian government legal agency should look into such matters and take action.

Airtel — deduction of money for unwanted services

my mobail no. [protected] hai. ismain 10 Rs per month deduct hote hai . monthly logo pack subscription service from airtel you have been charged Rs. 10 bollywood pics. plz ise cancel karein. thanks

Dear Sir:

I have a prepaid airtel mobile connection number[protected]. Airtel has been charging Rs.10 for Monthly Logo Pack Subscription.

This has been brought to your customer care executive earlier also and he/she assured me that they will not deduct in future.However, again this has been charged on 26th November 2009 and 13th December 2009 for Monthly Logo Pack Subscription.

Therefore, you are requested to resovle this matter as early as possible.

Thanking you,


Anil Baranwal

I am prepaid mobile customer of Airtel and am being charged for services which I have not subscribed for.That's airtel bolly pictures.tell me how to unsubscribe the offers.

AirTel — unwanted services

dear sir,
I beg to state that , our network provider company airtel is sending us unwanted messages and unwanted calls , which is very disturbing.
They charges rupees for unwanted services like callertunes . i have already contact to their custumer care executive. .
but , no action has been taken yet.

Airtel — UNWANTED DEDUCTIONS FROM MAIN BALANCE

Sir,

1. It is informed that deduction from main balance have been deducted Rs. 0.30 at frequently intervals without browsing the internet. Due this reason i have switch off the mobile since last two days for maximum times.

2. Whenever mobile is switched on a dialoge seen on desktop that "INVALID USER & PASSWORD" and deducting 30 paise. The same can be verified from your records also.

3. I have contacted many times for the same and calls are transferred to seniors without noting down the complains by your Customer Care and after holding a long period no response given by the seniors.

4. You are requested to resolve the problem on priority and credit the debited amount. The same problem was also happened earlier with me and on resolving the amount credited.

5. Thanking you sirs in anticipations.

SURESH KUMAR CHAUBEY [protected] HYDERABAD

AirTel — Deducted unwanted services

I have never activated any service through call or SMS but still they have activated such unwanted services on my Mobile. They have deducted almost 200rs or even more without even telling me. When asked that who started all these services, they told that I have called them and SMS them. I do not have such waste time to call or SMS them. I am really very angry from them after such a incident.

Few days before same thing happened on my Husbands Mobile also. If want some strict action to be taken to Airtel Prepaid Service, so that they never dare to do this again.

Hope I will get just and no one else will suffer like I did.

Airtel — providing unwanted services and charging for it

Sir Rs 0.30 is being deducted from my balance every hour or so. It says it is for browsing on airtel live when I am doing no such thing. I want this service to stop immediately otherwise I will have to take some serious action.
Your customer care service has proved useless and of no help at all.
My no. is [protected].
I would like this to be taken care of immediately.

AirTel — Deduction unwanted

My mobile no.[protected], I am really scared of your service from 2 days u are deducting amount from my a/c for g-club i.e. somethink non-required game link started said you’re your person,they refund amt on 21st july again deducted on next day, why that is not my mistake. I put DND then what is the problem. this is happened with my another no.[protected] also for same reason on 19 or 20th july.when I called on 198 said for questions dial 121,on 121 said for complaint call 198 can’t I speak directly to person this happened on 22nd july.pls refund my money asap. I am not here to comlaint again & again.
Thank u!

i m Deepanshu Bhatnagar, using my airtel prepaid mobile no [protected] from last 3 year and was fully satisfied with this connection !

unfortunately, from 3 months I am facing unexpected vas services on my mobile no like unwanted activation & reactivation of desitadka’s link on web,

for this auto activated services I have lost & losing my money from my a/C balance ! unfortunately no ‘upbhokta seva adhikari’ is picking the call on the given procedure of airtel customer care no of 121 & 198 !!

Plz help

Airtel GSM — Unwanted services

I been receiving sms from Airtel that "Games has been renewed,You have been Charged Rs.3.There was no request made from my side, However i did Dial *121# and service message received that this service has been stopped.To my surprise next day i got the same message saying that Games has been activated.I called the call center and complained that this kind of services is not required and ask them not to send this messages.After complaining to call center and Dialing *121# from past 1 week i have received 16 messages.How can Airtel harass and charge the customer who have not requested for services they want.

Sir/madam
I am a airtel mobile user since 3-4 years my no.is [protected]. Service provider activated more than services in my number without my any concern and they deducted my account every month.I asked to customer care but they didnot help me. So please kindly help me to get rid of all this services from my number.
Thanking you Yours Sincerly
Hariprasad pradhan

AirTel — unwanted services

today morning i have received one massage from airtel that real estate servies start on my mobile
but i have never applied fro the same & for that they have charge also massage timing ad-54321 at 9.30 p.m. and for that they charges rs 20 (telly takies
this is totally discting from co side and chages with out permission pls remove all servcies and refund my amount my mobile no [protected]

Airtel — reg unwanted services

My mobile no is [protected]. Sometime back You have sent a message that i am subxcribing for Missed Call Service. I do not want this service or any other services from you and get screwed.Withdraw this service immediately.

Namaste Ms. Diksha,

This is to inform you that your concern listed on 02 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ms. Diksha

We would like to inform you that your concern listed 02 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Mobile Services — connection problem

I have an airtel number [protected] .I am unable to recieve calls from internet services like skype and yahoo. Peviously i was able to recive the calls, but recently i am unbale to avail the service.Please help me out to resolve the problem.



Thanks

AirTel — about network

hi to airtel
i am user of air tel last 10years but last 10or 15 days iam not receving incoming calls and outgoing calls there is some poroble in your network so plase start my incoming and outgoing calls

I cannot talk on gtalk while calling ring is heard but cannot connect from either side.I have talk to 121 but fail to solve the problem saying its a technical problem.Engineers will solve but till date no solution seen.

AirTel — missing of network

I am a airtel customer. My no. is [protected]. My compaint is this that phone shows a massage that "check info service" and network goes disappear. Then I have to restart my phone. The same problem was with my old no. of airtel and after some days the no. become close. When I call to customer care they told me that because no. has close they could not give me any information. Now I am feeling same problem. You are kindly requested to look into the matter personaly.
Thank you.

missing a network [protected]

stop the service of my mobile no - [protected]

stop the service of my mobile no [protected]

Dear Sir/Madam,

I would like to bring your kind notice that our office is situated at A-41, MCIE, Mathura Road, (Near Sarita Vihar), New Delhi. We are having our office in this building at Basement which is fully centralised air conditioned and well air circulated. We regret to inform you that since last 2 months we are 80% of our staffs are very much disappointment due to poor signal of Airtel connection. There is no tower at all and through out the day our airtel mobile is useless because due to poor signal; no incoming and outgoing call is matured.

On behalf of all our colleagues, I would request you to kindly look into the matter and sort out the problem.

Your early action in this regard will be appreciated.

Regards,

Animesh Bhadra
M-[protected] ( Airtel )
M-[protected] (Reliance ) - Full tower and good connectivity

Airtel Mobile — Mobile Network

Dear Sir/Madam,
I am a consumer from the matoshree nagar locality, in Upnagar,Nashik ...The mobile network hardly is seen !! Either there is no range or the range is minimum . I cant even call anyone nor recieve any calls . Even if i do it is not for long ..!!! please make sure u do something about it !!
its been hard on us to trust a big mobile company like yours !!
Yours sincerely
Ajay Bhat

AIRTEL/Mobile — Airtel Mobile No-9829721753

I am regular customer of Airtel services and using this services since last 5 years my no's is [protected] and recently I have taken a new connection in my name and my new no was [protected] and your customer care barred my new no because of they are not able to verify my address whereas I am using the Airtel services since last five years with same address and I am paying my all bill regularly without fail. I am working with Axis Bank Ltd and your representative came to my office and verified my office address still they barred my outgoing so I am switchover my new no to other service providers.
If you start thinking that you are largest service providers and you don't care for one or two connection then soon you shall become the worst service providers.
I have already registered my complaint with customer care and my complain no 2864426

Dear sir/madam
I am post paid user of airtel since last 5 years my cell no. is [protected]
i have activated GPRS since last one month I have so many times requested for setting of GPRS for my "T mobile G1 with google" on 121 & also contacted Rajkot office for the same
i cant connect net without this setting
i request that company should send me the setting on my E-Mail address

AIRTEL NETWORK COMPUTERS — NOT PROPER

OUR COMPUTER IS NOT WORKING PROPERLY SINCE FROM MORNING,WE CAN'T PRINT RECIEPT
SO PLEASE SOLVE OUR PROBLEM AS SOON AS POSSIBLE.

Airtel company — Network Issue

Dear Sir,

I am one of the customer of Airtel Company using the Prepaid Mobile card from more than six years and from the last three to four months i m facing network problem and i m getting solutions from the customer service of the company.So please solve my problem or put forward it to the concerned person.

Thanking You,

Regards,
Ravi Gupta
[protected]

Bharti Airtel — mobile network problem

1. at may home network is never come in may home and
2hey will not discount will 10% discount me neve refund me to compny

I am using B.S.N.L. MOBILE NETWORK. I want to change my mobile network with same number .I want to change airtel network

AIRTEL/Mobile — Service Issue

I have registered for DND service on 24 jan 2010, it should activate within 45 days , but after more the 60 days still i'm receiving bloody unwanted advertisement sms, i called up 5-6 time to customer care but no result as yet they just gave me one new complaint ID each time, don't know who is responsible for this if not body is responding...

some complaint number
190873
296339

Airtel Mobile — NETWORK

WE ARE USING 6 AIRTEL POST PAID MOBILE NOS.[protected]/24/25/26/27/28. SINCE LAST FEW DAYS WE ARE NOT HAVING NETWORK AT OUR OFFICE AT PANCHRATNA BUILDING, OPERA HOUSE, MUMBAI-400 006. THIS IS VERY MUCH ANNOYING. PLEASE GET THE REPAIR THE NETWORK AS SOON AS POSSIBLE

AirTel — No Network at my Home

I , Tejas Shetty , using Airtel Service Mobile No [protected] since past 8 years have been facing this issue since more than 2 years now .

My issue is that I dont get Network Coverage at my residence .

I stay at Chikuwadi , Borivali ( W), Mumbai - 400092 .

I have already registered a complaint at Airtel customer Care and they provided me with the Service Request No 38784783 and had promised that they would get back to me by 9th Aug . However I have still not got any response from Airtel and the issue is still pending .

It becomes extremely difficult to be at home without Mobile Connection as my relatives , Office Management and friends are not able to reach me via phone to provide any message due to network issue .

I would request you to look into the matter and kindly do the needful .

Thanks

Airtel Mobile Service — No Minimum Offers

Dear Sir,
As i am using Airtel more than 3 years,they are not providing minimum special offers.Even i make the complaint to Nodal Office & Customer care.But they giving maximum amount of recharge offers.In order to change the portal they said to give the offer.but yet i not received the minimum offers.But my friends & family members getting special offers every week.

vodafone.airtel — missing mobile

my mobile was stolen.my sim was airtel.now vodofone sim was used by the thief.i want the address and current location of my phone please.i want my mobile please send the address.my mobile number(airtel) is [protected].the current vodofone number used in it is [protected].please send me the location.

Namaste (k_garv_4u ),

This is to inform you that your concern listed on 02 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (k_garv_4u ),

We would like to inform you that your concern listed 02 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — lost digit

sir,
i bought a top up card of airtel of Rs. 60/-...but during scratching i lost last 4 digits of pin.
serial number of that card is [protected] and recharge pin is[protected]
please mail me the recharge pin of above top up card as soon as possible...
regards
akshay sukhwal