Airtel Complaints & Reviews

AirTel — deactivation of value added srvice

i have complaint many times for deactivation of airtel live service.but theu did not deactivate and all the time i have to pay rs.30 extra every month. My mobile no. is [protected]

Airtel Complaints - deactivation of value added srvice
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deactivation of value added srvice
i have complaint many times for deactivation of airtel live service.but theu did not deactivate and all the time i have to pay rs.30 extra every month. My mobile no. is [protected]

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i have complaint many times for deactivation of airtel text based sevice.but they did not deactivate and all the time i have to pay rs.20 extra every month. My mobile no. are [protected], [protected] n [protected] I WILL GO TO THE COURT OF LAW IF YOU WILL NOT DEACTIVTE AHD WILL SEND MESSAGE ALL CUCTAMER YOU CHEATIN G INNOCENT CUSTOMAR

Airtel — no response received regarding deactivation of value added service

I WANT TO TERMINATE THE SUBSCRIPTION OF A VALUE ADDED SERVICE. BUT EVEN AFTER REPEATED ATTEMPTS I DID NOT RECEIVE ANY RESPONSE FROM THE DEPARTMENT CONCERNED.

Airtel — Unauthorized service activation and deduction

Dear concern,
I am using a Airtel prepaid connection [protected] on 10 Feb 2010 my account balance was Rs.50 but when i checked my balance on 3 Apr 2010 it was Rs.-2.63 when i called airtel customer care executive name Vicky Sharma says there is Matrimonial Alerts acivated from 15 Feb 2010 on my account for which Re.1 is deducting on daily bases till date. However i have not activated any kind of service on my this number moreover i have not made any single call from this number as well from mentioned date i have communicated the non activation of any service from my end but he is not agreed upon the same and not been able to provide any solution nor he was able to provide any request which could justify his clarification for service activation on my request. This is total harrasment and loot everytime any telecom operator activate there VAS services on customer's account without any consent
i am using my another number right now therefore i stopped using my airtel number but totally shock to see my balance and customer service response over this issue. I request you to do the needful in this manner as i am not the only one who has become the victim of there wrong activity with no regression.

Regards
Sandeep Kumar
[protected]

Airtel — NON STAGE OF VALUE ADDED SERVICES

DEAR SIR,
I AM BEING CHARGED FOR VALUE ADDED SERVICES ON MY PREPAID TELEPHONE NO [protected] BY AIR TEL WITHOUT MY CONSENT.THEY ARE NOT STOPPING THIS UNWANTED SERVICES IN SPITE OF REPEATED REQUESTS,

Airtel — unauthorized deduction of amount from past six months

from the last six months, amount is deducted from my airtel prepaid no.[protected] without any reason. any monthly scheme automatically gets activated every month and a amount of rs.30 is deducted from my balance. other then this everyday minimum of re.1 is deducted from my account. someday upto rs.5 arealso deducted. i have tried de-activating the schemes by calling in customer care but once that scheme gets deactivated some other sc heme strats. on 6/1/2011. i have also tried messaging on *121# but all in vein as the scheme gets activated he next morning. i went to the lokhandwala branch of airtel relationship center and they connected me to the customer care. he said that no schemes wil b activated without my consent n also all nio deductions. but today wen i checked my balance, they r deducting re.1 everyday for some value added service while when m going de-activate the scheme it shows that "no value added service is activated on ur number". then for wat reason are they charging me??? m furiated now.. i want refund of all the money thery have deducted without asking me to start a service.pls do the needful or else ggive me some other solution.

Deactivate Desi tashan in my airtel number [protected]

I was too much suffered from yesterday, My validity of airtel digitaltv a/c no. [protected] is today
so please recharged it or refund the money my bank account.. immediately...

OUAT — Cheating by airtel

I converted my airtel mobile service to super life by paying Rs 999/- on 18.11.2007. But in the message it is coming that my service will expire on August, 12, 2010. I got no satisfactory answers from dealers. Frequently, advertisements are coming for Airtel super life up to 2024 only by paying rs 999/-. many customers have done this and same expire date of 2010 are coming. Why such false advertisements and cheating by airtel authorities?

Airtel — FAILURE TO PORT IN EVEN AFTER 12 DAYS

Dear Madam/Sir
1. I had applied for MNP from Reliance CDMA to Airtel and the porting code RR132195 was given to me on 1st February 2011. As on today 20th February 2011 my mobile number [protected] has not been ported in to Airtel’s network.
2. A complaint docket number [|BAL|[protected]|[protected]|] was allotted to me on 15th February 2011 but even after 12 days of the allotment of porting code my mobile number [protected] has not been ported to Airtel.
Ajay Kumar Vats
241, Sector-4, Hiranmagri
Udaipur-313002
Cell number [protected], [protected]
Time 6.07 AM Dated 20th February 2011

Airtel — ignorant & illiterate billing department.

I have a land line connection with number 47014289. On 15/12/2010 i had applied for IPTV connection by paying Rs.1750/- cheque no. 451379, dt. 15/12/2010, HDFC bank. Within some days my IPTV was installed by the agency boy. But the very next day it went off. Imade many complaints, I even have some complaint registration numbers with me 43250256 dt.15/02/2010, 43315472 dt. 21/02/2010 , 43334888 dt. 21/02/2010, 43405092 dt. 23/02/2010.

On somewhere around 15/03/2010 my IPTV was reinstalled as the executive told me that they had received a disconnection request by someone earlier.

Anyways now in APRIL 2010 i received a bill for Rs. 2308/- which includes Rs.1750/- as installation charges of IPTV. I made some complaints for my bill and i even have those complaint numbers. I was badly bothered by the calling staff of airtel to pay my dues a large number of times and i had to explain them my whole story repeatedly.
Then one day i was told by a calling guy to pay my balace Rs.558/- and the balance Rs.1750/- will be adjusted. Now my connection has been blocked for non payment.
I am facing a lot of difficulty as my business is suffering due to disconnection of interne. phone and IPTV i am not much bothered about.

Dear Mr. Rakesh,

Now the same problem is being repeated for my residence connection number i.e.[protected].
I had taken the the IPTV connection by paying Rs.1750/- cash. After filling the form & paying full installation charges i had to cal on many numbers repeatedly for at-least a month to beg for the IPTV connection. Now in my bill for the month of April the same amount Rs. 1750, has been charged again for the installation of IPTV.
I made a complaint but the response is not satisfactory & i am receiving call for the payment without any correction of bill again & again..

And now finally i am expecting you people to disconnect my services very soon for non payment.

I am Hani itself. I forgot to include my alternate number. My alternate number is [protected].Expecting a resolution at least this time.

Hello Mr Rakesh Ranga,
If you look at my complaint. You may be able to understand that it was dated 4th October 2012 . Excuse me if I am being rude.
Today the date is 12th October 2012. And you guys have not done anything so far. You guys didn't even call me to provide any sort of assistance.
Did you know the life span of a MNP request is 15 days. If you didn't know that by now, it indirectly means that you are not eligible to sit on that grievance seat.
I had provided you all the proper ID proof, a passport size photograph, MNP request number and papers along with my signature every where required. This is not the first time I am submitting the same but the 3rd time.
Are you aware of our Government of India rule that states "MNP should be done within 7 days and a max of 14 days after which, if not done consumer can file an FIR against the Service provider to be brought into trial.
What else do you expect from me as a customer of yours who very much want to get rid of your pathetic service. Do you want me to pay bribes to you to get things done. If so do let me know.
This proves that Airtel and it's people are so very much lazy and ignorant of their responsibilities and duties to serve the customers.
I very much feel pity for the owner of Airtel Mr. Sunil Barthi Mittal for having to appoint such irresponsible and ignorant and lazy people to do the work for his company which once upon a time was the best. Mr. Mittalji times have changed very much now and your employees have destroyed your old name and fame. Now that I am ashamed to recommend Airtel to anyone.
I guess this text reaches Mr. Mittal at least before he dies so that he can clean up Airtel. Otherwise like Apple and Steve Jobs, Airtel will be a old story.
I am so much frustrated because I had been an Airtel customer for so long about 6 to 7 years on that [protected] Airtel number. Ever since 3G arrived, I had never been able to use that on that specific number. My concern started from that day onwards. I called up ur customer care they were interested in disconnecting calls or telling me some gimmicks and hanging up. That is the reason why I emailed you at Airtel presence and fb. There also they started telling me excuses and asking me to wait for a resolution. I wasted not just days expecting it to happen but time and money for 3G recharges. How can Airtel deny 3G to only my specific [protected] number with bad reception when my friend staying close by had 3G.
So at last I ended up trying 3G from a different service providers like BSNL and Aircel. I was amazed by the 3G price and facilities provided by Aircel. Which was the reason why I wanted my [protected] on Aircel network.
Why should I remain on a network like Airtel which not even cares for any issues that I come across from their network. What does Airtel gain out of glueing me on to their network when I never intend to be on their network even if everything they provide is free. I really don't need anything from Airtel other than the port out from Airtel.
I need proper explanation regarding everything from Airtel because the harm that they have done on me is just not forgivable.
I want the full help and support of the post master at this consumer court to take necessary actions against Airtel for bringing this so for.
I just really hate to utter Airtel. So Sir please help me get rid of this bugger Airtel.
Hani
Contact:[protected] & [protected]
Email:[protected]@yahoo.comRanga, If you look at my complaint. You may be able to understand that it was dated 4th October 2012 . Excuse me if I am being rude. Today the date is 12th October 2012. And you guys have not done anything so far. You guys didn't even call me to provide any sort of assistance. Did you know the life span of a MNP request is 15 days. If you didn't know that by now, it indirectly means that you are not eligible to sit on that grievance seat. I had provided you all the proper ID proof, a passport size photograph, MNP request number and papers along with my signature every where required. This is not the first time I am submitting the same but the 3rd time. Are you aware of our Government of India rule that states "MNP should be done within 7 days and a max of 14 days after which, if not done consumer can file an FIR against the Service provider to be brought into trial. What else do you expect from me as a customer of yours who very much want to get rid of your pathetic service. Do you want me to pay bribes to you to get things done. If so do let me know. This proves that Airtel and it's people are so very much lazy and ignorant of their responsibilities and duties to serve the customers. I very much feel pity for the owner of Airtel Mr. Sunil Barthi Mittal for having to appoint such irresponsible and ignorant and lazy people to do the work for his company which once upon a time was the best. Mr. Mittalji times have changed very much now and your employees have destroyed your old name and fame. Now that I am ashamed to recommend Airtel to anyone. I guess this text reaches Mr. Mittal at least before he dies so that he can clean up Airtel. Otherwise like Apple and Steve Jobs, Airtel will be a old story. I am so much frustrated because I had been an Airtel customer for so long about 6 to 7 years on that [protected] Airtel number. Ever since 3G arrived, I had never been able to use that on that specific number. My concern started from that day onwards. I called up ur customer care they were interested in disconnecting calls or telling me some gimmicks and hanging up. That is the reason why I emailed you at Airtel presence and fb. There also they started telling me excuses and asking me to wait for a resolution. I wasted not just days expecting it to happen but time and money for 3G recharges. How can Airtel deny 3G to only my specific [protected] number with bad reception when my friend staying close by had 3G. So at last I ended up trying 3G from a different service providers like BSNL and Aircel. I was amazed by the 3G price and facilities provided by Aircel. Which was the reason why I wanted my [protected] on Aircel network. Why should I remain on a network like Airtel which not even cares for any issues that I come across from their network. What does Airtel gain out of glueing me on to their network when I never intend to be on their network even if everything they provide is free. I really don't need anything from Airtel other than the port out from Airtel. I need proper explanation regarding everything from Airtel because the harm that they have done on me is just not forgivable. I want the full help and support of the post master at this consumer court to take necessary actions against Airtel for bringing this so for. I just really hate to utter Airtel. So Sir please help me get rid of this bugger Airtel. Hani Contact:[protected] & [protected] Email:haniismay

Mr Airtel,
When will your team finish their work. Are they doing some kind of town planning for the next year's to come.

Hello the great Airtel,
My issue raised on 4th October 2012 has not been taken care so far. My issue dated 4th October was regarding a small concern that I wanted to port out from Airtel network and join Aircel. My Airtel number [protected] still remains on your Airtel network till date which means that my issue is not resolved. If any of you lazy Airtel staff has closed my case saying it is resolved doesn't mean that my issue is resolved. If that is not the case you must be an illiterate fellow not good enough to understand my issue in simple English. Airtel must be ashamed of you guys to keep you guys to service their customers.
Hani.

MY ISSUE IS NOT RESOLVED. I NEED A CALL FROM WHICH EVER PERSON WHO STATED THAT MY CASE WAS CLOSED WITHOUT EVEN CALLING ME ONCE TO KNOW MY CONCERN OR FIX IT.
YOU GUYS ARE BIG TIME CHEATS.

YOU AIRTEL NEVER FIXED MY PROBLEM. I AM STILL ON AIRTEL NETWORK.

my customer id is [protected]
you can contact me on corresponding registered mobile number.

Subject should be "Bill raised after submitting instruments" and not documents.

I agree to the beta aviation. the services of AIRTEL are really pathetic. Airtel should be banned for operations in india,

TODAY AT ABOUT 20-05HRS I HAD RECEIVED A CALL FROM[protected] WITH A ABUSIVE AND UNPARLIAMENTARY LANGUAGE. NOW I WANT THE CUSTOMER NAME AND FULL ADDRESS WITH EMAIL ADDRESS. PLEASED TO FURNISH THE SUPRA DETAILS EXPEDITLY TO ENABLE THE CUSTOMER.

My bill was due for airtel broadband from 4 months
I paid in two checks -axis bank one of them bounced
The collection department started calling up numbers from my bill
And started abusing about my mother
The connection is on her name
What can be done now ???
This is height of everything
I'm so tense now

I have been facing more or less similar issue, i have a reported a complaint here also. Airtel is one of the biggest fraud. I have an Airtel Mobile Connection which i'm planning to port to some other service provider. They take your instruments and ask you to pay the bills which are generated after they take your instruments.

Post Paid — Barred Outgoing

Dear Customer Care
Bhatia Telecommunication (Airtel)
Kolkata, India,


Sub:- Bard Out going calls from [protected].

Respected Customer Care,
With due respect I would inform to you that, I Mr. Linkon Dutta Dhowdhury, My Billing address is Vivekananda Nagar, Near Sishu uddyan, Madhyamgram, Kolkata, 700129. Just to evening I have lost my mobile phone number[protected] in the train during coming back to my resident from my duties at near Madhyamgram Railway Station.

Therefore I am requesting to you that, please bard all the outgoing call from my call number. Hope your will take a necessary action as early as possible and it will be your kind fevour to bard all the out going calls.



Thanking you,

Yours truly,

Linkon Dutta Chowdhury,
Vivekananda Nagar,
Near Sishu uddyan,
Madhyamgram, Kolkata, 700129

Dear cc,

Sub: Some of incoming call bard facility on my mobile

i would like to some incoming call bard on my mobile number, please advice us to do the procedure for the same.

Waiting for your instructions for the subject matter.

Regards,
Sunil jha

AirTel — INCOMING & OUTGOING CALLS BARRED

Dear Sir/Madam,

I’m to say that my incoming & outgoing calls has been barred on 29th September.
My mobile number is [protected]
You people not even gave single prior intimation that you want to verify the address.
My birthday was on 30/9/08 and you had the blocked the number on 29/9/08.
You just think about it what was my position.
You want to verify the address so I again submitted the documents in Sec07 Rohini, Delhi Branch on 1/10/08.
But till now i.e., on 7/10/08 my number is not active still its blocked.
The people who are working in rohini airtel branch does not know how to talk with customers.
I’m an working person, U just tell me as I have to go again & again for verification & how many times I’v to submit the documents.
Nobody come to my house for verification.

So please do the needful & active my contact number with in oneday.
I[censored] r not able to do them I’ll fwd the same mail to TRAI also & consumer forum.

Thanks & Regards
Vikrant [protected], [protected]

airtel/postpaid — barred outgoing calls

Hi

This is Jaideep Nayak from India. I've been using Airtel postpaid connection for the last 3 months. They had barred my outgoing calls due to a slight delay in payment for the previous month. fair enough. On sundat the 8th of Feb 2009 at 9.45 AM I made tghe payment and got an acknowledgement in the form of an SMS. After thet I've called up theirCustomer care 6 times and every time there has been wrong information been given. My outgoin calls have not been activated even after nearly 24 hrs. I even talked to a manager once who soundede sleepy at best . This is just outrgeous to say the least. So much for being the biggest Telecom company in the country.


Jaidep

Airtel — incoming &outgoing calls barred

iam using airtel services since 3 years suddenly on dated 28.07.2009 on the particular day without intimation without any message airtel people barred my mobile phone for reverification of my documents iam using service since 3 years iam using only one pre paid service of this airtel how come they dont even inform is that not thier responsibility to inform or they simply taking customer for granted iam totally felt bad for this service my mobile no is [protected] plz take an neccessary action against airtel

AirTel — incoming & outgoing barred

Hi
incoming & out going is bared in my number [protected] i had sub meted all the documents required , i asked the out let people to cancel my post paid and provide
per paid connection they are nt responding properly when ever I call they are disconnecting my call , I want my per paid connection back , Its my official num so kindly help
I had been completing regarding this from 30th July
hope you resolve this

Airtel — outgoing calls barred automatically

Dear Sir,
My self Amit Yawalkar, i was purchase a airtel sim card at 24 of july and submit my all the documents to the dealer. But suddenly from yesterday means 6th of august my all outgoing call has bared, i am not able to make outgoing calls and the error coming during the outgoing call is "your document verification has not complete thats why you do not make outgoing call. Its kindly request to service provider that i attache my identity documents now.
And please help of this document start my outgoing call.
THANKING YOU.
From,
Amit Yawalkar.
Nagpur,
Maharashtra.

Airtel — Outgoing barred then Incoming barred

I purchased a sim(subscribers identity module) on 4th of nov. 2010 and submitted my documents that day itself. Then just the next day my sim was activated. After few days my outgoings were barred, then i re-submitted my documents in airtel showroom at Indiranagar,bangalore. They told me that my outgoings will be activted within 48 hrs . but still it wasnt activated, i called to the customer care they told me to re-re-submit the documents . I re-re-submitted the documents on 19th nov 2010,within 10 minutes they activated my outgoing calls. After few hours then my Incoming calls were barred. I again gave a call to customer care they are now telling me to re-re-re-submit the documents

customer name-Kumar Abhinav
Mob. No. [protected]
form no. of the last form submitted- 6784290

Airtel — All incoming and outgoing calls barred

Sir,

I am an Airtel customer with mobile number [protected]. I have migrated from postpaid to prepaid. I have submitted all the required documents for migration. After 3 days of activity all my incoming and outgoing calls were barred. Even the incoming and outgoing messages were barred. I have raised a complaint with the customer care and it is 3 weeks now. They didnt resolve this issue. I was fed up calling the customer care. they say that all the settings at their end were fine and they have asked me to do some settings on my mobile. I have tried those settings but in vain. Since my incoming and outgoing messages were also barred, I cannot use the mobile number portability. Is it possible to send an SMS from a different number? If I call customer care different people will attend the call and they ask me to give them some time. My alternate contact number is [protected]. Are these people avoiding mobile number portability by disabling the incoming/outgoing messages/calls? Can you please suggest something to retain this number? Thank you in advance.

Sir,

The issue is not yet resolved. I was out of station and could not follow the chain. Thank you for the initiative but its already one month. Please do it immediately.

Regards,
Issaac

Airtel — reg : Barred incoming and outgoing calls

This is to your kind consideration that my Airtel prepaid number: [protected] (New Delhi) has been barred that to both incoming and outgoing call facilities while iam on a business meet to hyderabad, on visiting Airtel customer care office again and again in hyderabad i am in a situation that iam helpless as these guys telling me to go to delhi customer care from where you purchase the sim, this type of issues should be taken seriously, i request to airtel authorities to resolve my problem as soon as possible

I have been using an airtel prepaid number ([protected]) since 5 years. In between for 3 months i stopped using it as i had to go to another state for pursuing my Post Graduation. On 11th Dec 2011, i started using the same number, after working properly for 4 days, it stopped working since 16th. As i did not receive any prior intimation or message from air-tel regarding my number deregistration, i used it for my bank accounts and PAN card which i opened in past 2 weeks. Now airtel people are not giving proper response for my query and I'm being told that i will not get my number back even if I'm willing to use it regularly and pay new activation charges.
As per their rules, they have the right to block my Sim for not using it for 3 months, but why was i provided service for 4 days and even my recharge was accepted during that period. During that period, as i was not informed about the deregistration, i used the same number for my personal accounts from where i may get security code or important data.

i took a airtel sim with number [protected] in the month of august, and it is now showing unregistered sim, i have submitted all documents twice, now talking to the dealer he says i have no clue, the distributor is not answering calls, i have distributed the number to all my clients and without phone it is a big problem with no one adressing the problem.