Airtel Complaints & Reviews

I have done a recharge of Rs 450 for my Airtel 3G broadband online, the transaction is reflected on my bank statement but not on my 3G account, have been calling the customer service to get this resolved but no one has helped me till now, all the agents keep giving a different # to call on, please contact me ASAP on [protected].

Hi,

My cell phone number is [protected]. I have activated Airtel Money Account in the same connection and had submitted my documents in the Airtel Relationship Center , Madhapur , Hyderabad. They charged me instantly with 100/- cash as processing fees which I had to pay. Later again 50/- got deducted from my Airtel Money Account. Two weeks have gone by and when I tried to do one transaction they are telling me " No KYC Customer " , I tried to reach out the airtel customer care who very sadly are not much conversant in english and are trying to convonce me something or the other in Telegu which I am struggling to understand. Finally , I got the point that they want me to resubmit my documents and I did the same at the same Relationship Center , Madhapur. Please help.

sir iam recharge for airtel dth (IDNO;[protected])in jan 05.01.2012 for one year validity but 13.10.2012 my connection disconnect iamcomplint c.care not responce so pl register my complint and help me,some time channal not coming lmp change bill not given bill recept iam already given comlint no responce, pl reply duraisamy [protected],mymailid;muthu.[protected]@rediffmail.com,

Bharti Airtel is working very unprofessionally. Porting request for my vodafone no. [protected] was validated on 04 oct. 2012. My no has not been activated by the company even after 15 days. Due to this I have suffered a huge loss in the terms my business, money and my social relations. The dealers and the officials actually do not know their job.Bunch o[censored]nprofessional people are running the company who do not have solution to the customers problem. I got 15 corporate connections ported from vodafone to airtel which I will get deported back to the vodafone company.

Yesterday I got my airtel phone recharged with rs. 300 and I got rs. 300 talktime as per the scheme but when I checked my balance today I found only rs. 30 in my account.... I have just talked for a couple of minutes somewhere and my balance must be around 297 but how they deducted so much of money I have no idea... I have not activated any plan any caller tune nothing.... Please help me out what to do???

I have been using an Airtel pre-paid SIM card for the past 7 to 8 years.
This Friday on 12th Oct 2012 my SIM stopped working, and showed 'Invalid SIM' in phone display.
At an Airtel showroom staff conveyed to me that my mobile number has been deleted from their Database. Reason being zero usage.
Please note:
1. No warning was conveyed to me, no suspension period provided, so I could redeem my number atleast.
2. Airtel is not refunding my balance talk time money to me.
3. The official Airtel website has no provision to raise complaint.

I wonder why is Amir Khan having his program 'Satyamev jayate' sponsored by Airtel when it is commiting such FRAUD with people?
They have to do this to just 50 to 100 people per month and they have plenty of STOLEN money.

The Internet shows Sunil Mittal to sponsor philathropical causes, only if he could only stop cheating his own customers!! Sunil Mittal and Bharati Airtel are a team of fraudsters and cheaters.

AIRTEL 3G and Tech support team sucks !!!

I wonder why Air-tel service is going to dogs!!! on the 8the while I was downloading wall paper there was a interruption and my 3g stopped responding .I was crippled as I was not able to keep in touch with the world while I was on the move (No face book/No whatz up/No WWW)
I called 3g tech-support the person who spoke to me filed a ticket (ref no[protected]and confirmed that my issue will be fixed by 10the 13:02 hrs however on 9the I get a message that they tried reaching me and there is no response from my end which is not true as I never received a call. So called back tech support to explain I received a msg stating they were trying to reach me but I didn't receive a call thee lady who spoke to me said the ticket was raised for a wrong reason.
I explained the issue and she raised another ticket gave a TAT 10the. By 10the No resolution so called again was very upset as no 1 understood my issue I get another ref no F[protected] no fix call again to find out why my issue was not fixed told will escalate to TRAI as I had to wait for longggggggggg. . . . .just to get a person.
Called on 15th adamant on getting a supervisor on line finally get someone as a TL (believe me he was not worth) and I know he was not a TL material. Doesn't know jack about how to handle escalation call - Not prepared he didn't know what my issue was and why I wanted a sup for, he was unprofessional talking in Kannada and Telugu without respect and didn't bother to use mute/Hold. He never asked me if I can be placed on hold. I asked for his boss he also came on line and said he will get back with a resolution, which I don’t believe
I am frustrated and want to cancel my account which is more than 10 - 12 years old and a gold member don't understand what that means. Ill also ensure none of my friends and family go thorough this so will definitely influence them to move to another provider.
I would appreciate AIRTEL does some home work before choosing a vendor who are equipped with right training and keep their ears open and have quality standard if they have to survive the race.
Hope my calls are recorded - My number is [protected] the last call ended 7:44pm 15the Oct 2012

i have complained many times by now and maybe they knows me by now.... but there is no improvement yet... i don't know whom to complain to...

i m a 3g airtel user through 3g datacard and my number is [protected]. for the past two weeks i have been complaining airtel people that i can't even open www.google.com and they told me to call many numbers,121,12134,12118, etc... i called them just to be told that i shud call to another number(the numbers doesn't end, it's like series questions in exams).... sometimes the customer people just hang up.... i have so many lost transactions and this adds fuel to speak harshly to the customer care people...

i have called them, mailed them but no use.. so i request people in the higher rank to look into this matter because this is not happening just to me.. it's happening to a lot of people... in short they are cheating people in the name of providing 3g service... please look into it...

I received a unknown missed call from [protected] and got to know that the starting code 9230 is pertains to Pakistan. Please verify and resolve the issue ASAP. Let me know for further assistance.

Thanks,
Lokanath.

Hi,

Disgusted with Tata Docomo's service I ported my number [protected] to Airtel from an authorized Airtel Shop located at Madhapur , Hyderabad . But these people lost my documents and are blaming me for not submitting the documents at all and telling me to submit again. I am a busy man its not possible for me to go and queue up at their rushed up counters. Please help.

On 20th June we have asked Airtel to disconnect our Land line cum broadband connection immediately from 24 June/26 June 2012 i.e. from billing cycle since we were to leave for USA on 23rd June and our house was closed.In fact prior to that we had followed up with various contacts in Airtel for safe custody plan and their replies were so pathetic and lethargic way that we decided to call off our airtel connection.
We sent reminders for disconnection too again on 20 & 25 June ( from USA).we also made complaints to their Appallete office but they replied they will give us resolution by 18th Aug ( Of June 2012 !! ) and in fact the appalete office found to be more pathetic than even ttheir customer care 121.
We paid whatever due to us for 26 May-25 June bill received online on our email id ( In july 2012 ) and thus we thought we will get our refund of security deposit back.

On returning to India on11 Sept we found physical bill of 26 June-25 July ( when our house was closed and our disconnection should have already taken plavece on 23-to 25 June).In fact they should have sent to my emailid as per regular practice they didnot send on my emailid.
They somehow manulated my security deposit with total wrong billing of June-July and final figure arrived at 183.99--due to them.WE HAVE SENT NEARLY 70 EMAILS TO EVERYONE OF THEM AND ALSO TRIED TO CALL THEIR NOS BUT NOBODY HAS RESPONDED AS THEY ARE AT SLEEP AFTER SUCKING PEOPLES MONEY AND BUSY WITH ANOTHER LOOTING PLANS

Then again I went on reminding them and abusing and warning for legal action them for more than a one month to 121,appallete office,[protected]@in.airtel.com,Ombudus and airtel presence.At last they sent me Rs 183.99 cheque dated of Aug 12.Now they are not even responding to my balance amount of Rs 316.

Here the question is why they swallowed our hard earned money.They must be sucking lacs and lacs of rs from the people this way and normally noboyd has tome and money for recovery of few hundreds rs from such crooked people.The smae company recover money from their customers by legal notice and also by sending Goondas.

The strict action should be taken against such crooked people.They must be penalised for mental harrassment and lootong and cheating their customers.

Sharad Sheth
Old Airtel No.[protected] and Customerid 11834086
Ahmedabad
[protected]@YAHOO.COM

I bought a Airtel 3G data card and the promised 3G connectivity all over Bangalore. However i have got a 3G connectivity at my home which is in one of the Major areas in Bangalore. Its in Ulsoor located in center of the City. I have given a complaint on 12th June 2012 and I still haven't got any resolution of the issue. I have called the technical more than 50 times.

repected sir,

I have used the airtel broadband connection no.[protected].. named N Nagakumar..
I didnt get my bill amount correctly on recent months.. while I had been asked regarding these complaint in our customer care, again they charged Rs. 100 more.. the bill no..[protected].. Then my net connection didnt work from ausgust 2012 to till date.. But they had sent the bill for these unused month too.. so I want to surrender my broadband net conncetion back to you.. Please aeccept my request and send the reply against my complaint as soon as possible..

Thanking you,

Yours sincerely, N Nagakumar

Dear sir

I had recharged my airtel mobile no. [protected] on 13, October 2012 with Rs. 149 for GPRS pack 2 gb for month (as mentioned on their official website) but as I had not received any data balance I had called airtel customer care and asked for the same
the reply of their customer care executive was that the Rs. 149 recharge is for 300 local and STD minutes for 25 days and they have not updated their website.
as I am residing outside rajasthan for study purpose so 300 minutes are totally waste for me as they are of no use while roaming.
So it is my humble request to kindly provide me 2 GB usage data instead of 300 minutes

Vishal Sharma
Ph. [protected]

Myself Dr. Sumit pal, i am using airtel prepaid mobile service. i used two tariff aimultanuosly because of which one tariff stoped working. when i called customer care to resolve or atleast listen to this problem i found it ridiculous. Before the customer care executive listens to your complain the call drops automatically..it cant b a coincidence as it happens each and every time i call the customer care..that too not only with me rather this is the same story of all my known using airtel prepaid mobile, who try to talk to customer care to resolve their problems, and they are not bothered about it at all how much problems customers face due to their ignorance..

My No. - [protected]

I act airtel 3G plan 101rs = 300mb on 28th sept

i have 7.2 mbps modem and i get only 6-7 Kbps
i call customer care on 30th sept. and tell my 3G speed prob. they said ur prob. will be solv with in 24 hours ....

I was waiting , waiting, waiting for 3G speed but result is same ...
now again i call customer care on 3rd oct and tell my 3G speed issue they said ok i am chk what is the prob. mean while call disconnect ....
when i call again i am unable to connect customer care ....


TODAY - 15 october 2012

still i am getting only 7-8KBps ......

Worst service provide by airtel !

I activate 3g plan on 28th sept. and today is 15th october my problem is not solv my speed is still 7-8kbps.
When i call airtel customer care no. 198, 121, etc. they give some offer detail and disconnect the call .
Airtel is cheating with their customers ...
Solv my problem or Give me my money 101rs or Tell me what is the procedure of porting the no. from airtel to any other network ...


my previous req.
http://www.consumercomplaints.in/complaints/airtel-in-3g-plan-not-getting-3g-spe...⇄

Hi I got the Fake call from pakistan at least country code say so (+92)
I got the call from number [protected] today. The person told me that I won a lottery of 25 lacs and asked me to give a return call so that I can be contacted to branch manager. though I didn't call back considering the fake call.

Please let me know what needs to be done Next? and can you please confirm that its not going to harm me anyway?

I never expected this from BHARTI AIRTEL

I have been charged Rs.40, Rs.20, Rs.15, Rs.90, in various days in the past one month, for activating useless Value Added Services th. Airtel Live(they say). I have got a Smartphone, with a good access to Internet. From time to time, it shows a Notification(useless) to download some or the other thing. In order to remove that notification from the bar, I have to click that once, but as the moment I (or some other person) click on that notification, I get an SMS, that you have been charged with Rs. ..... .... .... ..... many times.

I know, the Company will not be affected much, if I change/convert my service provider to another, but I think, this case might be valid for many others also. SOME ACTION MUST BE TAKEN AGAINST THIS REGARD.

Customer Care pe agar complaint karo to, pehle to wo itni der tak hold karake rakhte hain, aur fir 15-20 mins wait karne ke baad kehte hain, ki AAP PLEASE 4 HOURS KE BAAD CALL KARIYEGA, ABHI HAMARA SOFTWARE NAHI CHAL RAHA HAI.

4 Hours ke baad dobara call karo to, call koi aur uthata hai... aur fir se use puri Kahani, starting se sunao and again the same reply, comes from the other side.

Pehle Daaku luuta karte the desh ko Ghode pe aa kar, lekin ab......!!!!!!

I am registered with DNC yet I continue to receive SMS and marketing calls. I record them on airtel site but they are unable to help.

Don't know what to do??

dear sir/madam,
we have internet connection with a name of harish mahalwal . telephone no. is [protected] , account id 12492717 .we withdrawn our connection with them in march 2012 at that time they tell us to pay remaining rs 2700/- to clear balance and after that our connection will be cut by them so we paid to rohit mehni Representative of airtel rs2700/- cheque. cheque no. is 336184 bank of india, safdarjung enclave branch reciept no. 7584922 after that we get our closer no. from airtel i.e 701C09 .In march we take connection from mtnl. we are not using any service from airtel since then suddenly after some time we start getting call from airtel to pay pending amount for using internet usage from them .They tell us that we dont send a mail to them for closing of internet connection with them. we tell them on phone we got one confirmation no. from them i.e 701C09.
Now they are harrasing us by telling us to submit bill or come to court for penelty. We dont know what to do so we decided to submit a complaint here please help us .

regards

nitin