Airtel (Bharti Telecommunication) — VIOLATION OF MY RIGHTS | |||
MY CELL PHONE NO IS [protected] AND THE SERVICE PROVIDER IS AIRTEL (AFTER DOING PORTABILITY FROM BSNL ), TO AVOID EXCESSIVE USAGE I HAVE REQUESTED THEIR CUSTOMER CURE DEPT TO FIXED MY CREDIT LIMIT TO Rs 3500/- . BUT AFTER RECEIVING THE BILL (PERIOD 2/08/2012 TO 01/09/2012 ) I GOT TERRIBLY SHOCKED WHILE LOOKING AT THE BILL AMOUNT , IT WAS RS 8275.74 . I HAD WRITTEN SEVERAL MAILS TO THEM BUT IN NONE OF THE REPLY THEY EXPLAINED THAT WHY THEY DID NOT BARRED MY LINE WHEN IT HAS EXCEEDED THE CREDIT LIMIT. WHEN A CUSTOMER WANT TO KEEP THE BILL AMOUNT WHITEN LIMIT THEN HOW COME A SERVICE PROVIDER VIOLET THE RIGHTS OF A CUSTOMER. REGARDS ARIJIT BHANDARI Was this information helpful? | |||
 3 Comments | |||
Comments
Airtel (Bharti Telecommunication) — Deducting Unnecessary Money On Regular Basis
Once more I have charged Rs.5.00 for AirTel Hungama Content downloading.I didn't subscribe for the same and I don't have any idea about this. On contacting Customer Care they say No Service is active on your mobile, but this is consecutive five days AirTel is deducting Rs5.00/day.
Please stop cheating by deducting money on regular basis, otherwise I have to discard this number.
Namaste Mr. Bhandari,
This is to inform you that your concern listed on 17 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 17 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Well, if AirTel has to earn money in this way, I would like to suggect AirTel people to do this gracefully and professionally. A beggar must beg like a beggar, with a KATORA (bowl) in his/her hand and standing in front of the door. What you say AirTel people?
My mobile number is +[protected]. Any person can verify my complaint any time, if I am furnishing some wrong complaint.
ATISH BANERJEE