Airtel Broadband — Airtel Broadband not working for the past 3 months

The airtel broadband did not work for the past 3 months. Its a total humbug services and customer care will promise you for more waiver amount for non usage days. The waiver amount will not be reflected in the bill and there is no reference number for it. Beware of the customer care people. When ever the cancellation request is raised the same can be cancelled by them if you tell them about connection not working. The cancellation request will be closed by the technical problem to be resolved. The same happened to me for the past 3 months.
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Namaste Manivannan,

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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The disconnect request number 38700654 was raised on 18th september.23rd september was the resolution date.No action has been taken as usual. How long it takes for you to disconnect a connection?
Namaste Manivannan,

This is with reference to your post dated 16 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
The airtel has sent me a bill amount of 5000 for which i have not used the connection.

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