Airtel — broadband and landline connection not disconnected yet. | |||
Hello, I have requested to disconnect my Broad band and landline connection on 26 july 2012 as i need to go to abroad. Airtel people said that it will be disconnected with in a week. My request reference no. is : 19322030 My connection is not disconnected yet and i am not going to pay any money on the behalf of this delay. Please acknowledge this. Mails i have forwarded mails regarding this on airtel customer care [protected]@airtel.in; [protected]@in.airtel.com and nodal.[protected]@in.airtel.com but no response received. [protected]----- RE: [protected] Saurabh Kumar Sent: Thursday, August 02, 2012 1:02 PM To: nodal.[protected]@in.airtel.com Cc: saurabh kumar [mail.[protected]@gmail.com]; [protected]@airtel.in; [protected]@in.airtel.com FYI.. Plz do the needful. Thank you. From: Saurabh Kumar Sent: Thursday, August 02, 2012 12:52 PM To: [protected]@airtel.in; [protected]@in.airtel.com Cc: saurabh kumar Subject: RE: [protected] Hello, Please proceed on my work request and let me know when my broadband & landline connection will be disconnected. Thank you. From: saurabh kumar [mail.[protected]@gmail.com] Sent: Thursday, August 02, 2012 4:47 AM To: [protected]@airtel.in Cc: Saurabh Kumar Subject: Re: [protected] Please let me know about the current status of my request. thank you. On Thu, Jul 26, 2012 at 1:31 PM, Saurabh Kumar <[protected]@hcl.com> wrote: Hi, My fixed line telephone (Phone No: [protected] and Account No:[protected]. I am going abroad on 27/July/2012 on long term basis and I want to close my Airtel broadband and landline connection as soon as possible. Please process my request and let me know the balance I need to pay as final payment. I request you to please send me the copy of final bill as attachment in the mail having information of bill I need to pay as final payment. Please also confirm the date and timing of disconnection. Please do the needful as soon as possible. I will be available at +91 [protected] any time. Regards, Saurabh Kumar +91 [protected] [protected][protected][protected] Please do the needful. Currently i am at abroad. Please contact me on my mail ID: mail.[protected]@gmail.com thank you. Was this information helpful? | |||
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Comments
Airtel Broadband — Please close my connection
I am again requesting you to close my connection with land line[protected]. I am not going to ask you for this again. If you wish than close it otherwise its no more my headache. You just ask for reply and when I reply on your id [protected]@in.airtel.com you don't respond. Why have you started this consumer forum when you don't wish to respond.Airtel Broadband has useless customer support.
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AIRTEL/LANDLINE — connection not yet disconnected
dear sir/madam,i sanket kumar mansinghka applied for disconnection of services of airtel broadband/landline on 14 feb 2009 in written at panipat office as well as on their 121. i have receipt of my written letter and ref. no. i got on 121 number.also on same day i pulled out all wires and connection. when after one month nobody comes for disconnection i again contacted them in their local office they assure me that disconnection will be made with 2-3 days. again in june i contacted them when disconnection was not done in their local office they say that connection has been resume after some representatives contacted me on my landline number but when i said to them that i have pulled out wires and instruments on 14feb2009 they just kept silent and again assure me that disconnection will be made shortly. But till today i.e. 29-july-2009 no action has been taken from airtel. i think airtel has worst, poor and very very bad staff and services.