[Resolved]  Airtel - Broadband — Never Pay Airtel in Advance

We applied for a new Airtel broadband connection in Mogappair West on 23 rd November. They have sent an executive after a feasibility study that connection is possible and he took all the documents and Rs. 500 promising that the connection will be provided in 3 days.

We called the executive after four days cause we didn't get any connection. He replied that since we are bachelors we have to pay an extra Rs. 1000. We paid that amount to Mr. Anand ([protected]) after he promised to activate the connection within two days.

After waiting for three days we called Mr. Anand and every time he would terminate the call saying that he is on a bike or he will call back in 10 minutes, but he never called. So we called the customer support at[protected] and inquired about the status. He told that the capacity is full in that area and it will take atleast one more week to lay a new cable. We are just pissed that all these days we have been cheated by the cheater Airtel company people, and we were putting a lot of efforts and energy just to get a broadband connection. So I just cancelled my connection and waiting for the refund. Never know when it will come.

Why the heck did they do a feasibility study without checking for the capacity and take the money in advance? I would say never believe what these guys say to you and pay them only when you get the connection. Airtel i[censored] are listening try to be honest with customers. Don't belive that you can cheat all the customers all the time.

I am never going to use an Airtel product and will flay them in every broadband forum.