[Resolved] Airtel Broadband — Wrong billing and false usages details in log | |||
Hi I used AIRTEL netconnect number:[protected] , I got a wrong bill for billing cycle 5th dec 2011 to 5th jan 2012 showing data usages of about Rs28251( after some deduction have to pay Rs 4412) , I am in a plan of Rs 750 per month and using netconnect in the same trend I used earlier I don't know how data usages can exceed and i got a wrong bill , i can see logs at the time when I am in office and not at all using . Even if it exceeded there can be slight variation but this is impossible. Even from customer support got response like it is system generated, but what if I didn't used ,why should i pay a wrong bill because it is reflecting in their system . And 2nd thing without intimation Airtel discoonected my service on 12/01/2012 .On sending mail to nodal officer got the same reply that I need to pay, I didn't want this reply i need proper response and I want to stress on the fact that though it's a corporate plan, I am using it for domestic(personal) usage and I keep track of my data usage, so I don't want to pay for wrong bill. Please advice.Waiting for your response. I seek cooperation on above issue. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
AIRTEL INTERNET — Wrong Bill
Dear Sir,I am a Clint of air tel( account no[protected] since one Year more, But now i have a complain from Air tel Due to access Bill. i was booked complain on the[protected]/04/09,[protected]/4/2009) for the wrong bill but they said that mr. pandey your bill is correct. I am Not satisfy this bill. My Total Bill Comes in Every month approx 1000 rs from the Initial period to last month. In my Home only 3 person are using Internet and in the day time all are going office and comeback approx 9 p.m so please check and correct& adjust my bill before 30th April.
Airtel Internet Connection — false /wrong billing
The ManagerAirtel Internet
Subject: False/Wrong billing at your end.
Sir,
I being the subscriber to your airtel internet connection got transferred the connection from my residence C-1454 Indira Nagar to 28 B Brahmpuri Indira Nagar Lucknow.
The connection (28 B, Brahmpuri) was installed by your company on 05.02.10 and the connection was disconnected (C-1454 Indira Nagar) in October 2009.
I was assured by your sales manager and the call centre that the transferred with the monthly rental of Rs.250.00 with no Extra/other charges.
A bill no.[protected] has been raised by your Esteemed company for the billing period 17.12.09 to 16.01.2010 of Rs. 1196.00 which is false as no connection was installed till 04.02.10 and NIL DSL Usage charges and Call and VAS charges has been shown in your bill itself.
In this respect I want to state no BILL shall be paid by me until you get the bill corrected immediately till then kindly disconnect the internet connection if you want.The payment of the bill shall be for the usage made after 04.02.10.
The lapse of disconnection shall be on your part not mines. First correct the bill then install the connection, no fake payment shall be made.
Yours
Krishan lal Arora
sir,
myself kapilyadav. my landline no...[protected].
mera connection 15 april se bandh ho gaya he is liye me abhi hal me bill diya he.isliyemay june ka bill use bharuga kyoki mene is ka use nahi kiya he. kyoki bina matlab me mene abhi may tak bill jama kar diya he. aap se mera anurodh he ki aap mera connection cut kar de.lekin me abhi bill bhrne me asmarth hu.mere pass faltu money nahi he. ki bina net use kare bill paid karu.
me airtel broadband connection se asmahat hu.
Name...Kapil Yadav.
Connection no...[protected]
M.no...[protected]
myself kapilyadav. my landline no...[protected].
mera connection 15 april se bandh ho gaya he is liye me abhi hal me bill diya he.isliyemay june ka bill use bharuga kyoki mene is ka use nahi kiya he. kyoki bina matlab me mene abhi may tak bill jama kar diya he. aap se mera anurodh he ki aap mera connection cut kar de.lekin me abhi bill bhrne me asmarth hu.mere pass faltu money nahi he. ki bina net use kare bill paid karu.
me airtel broadband connection se asmahat hu.
Name...Kapil Yadav.
Connection no...[protected]
M.no...[protected]
me june ka bill nahi bharungha
Name...Kapil Yadav.
Connection no...[protected]
M.no...[protected]
co
Name...Kapil Yadav.
Connection no...[protected]
M.no...[protected]
co
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AIRTEL INTERNET — NET NOT OPENING AND VIRUS
Kinldy send someone to check at the below mentioned address:C11A/15/45,
DDA MIG FLATS JANAKPURI
NEW DELHI - 110058.
MOB NO:[protected]
LAND LINE:45512960
Regards
Rajiv hasija