[Resolved] Airtel Broadband — Fraudulent Bill - Excess of Gaming charges | |||
I'm from Delhi and I have got Airtel Rs. 1699 unlimited plan. With this plan the bill comes as Rs. 2020.24 with the following break up Monthly Rental - Rs. 1699 Service Tax - Rs 222.24 Gaming - Rs. 99 Now I don't use the gaming service at all and neither the Airtel staff has given me any such information on gaming service at all. I had written emails after emails regarding the matter to Airtel's appellate and nodal IDs as well, where I was told by telephonic call that the excess of bill for two months will be reimbursed. But during the present bill (for September 2012), the gaming charges were added again. It is becoming a headache for me to keep reminding Airtel about the problems and I'm seriously thinking of disconnecting the Airtel broadband as it will ease all the problem in one shot. Neither the Airtel can give its customers a support on the ADSL router nor it can manage its customers even after sending emails to the highest authorities. Moreover, the frequency of responding to the emails has become low. I want to move to the consumer court against Airtel broadband and I request your help in this regard. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
AirTel — broadband fraud
I applied for Airtel Broadband Connection. I was asked to pay Rs 500 in advance and was promised that Broadband will be installed in 3 days.After taking the money the agent disappeared and did not even get back. Even after 8 days, I haven't got any response. After a number of calls (paid) I was informed that Broadband is not available in that area because number of connections has exceeded the capacity and my money will be refunded in 45 days.
My contact details are:
Maneet Bansal
M: +91-[protected]
Address: DH-301, Abhimanyu Apartments, Vasundhara Enclave, New Delhi
Maneet Bansal
M: +91-[protected]
Address: DH-301, Abhimanyu Apartments, Vasundhara Enclave, New Delhi
Hi Ranga,
I am really disappointed by Airtel service and responce... even after 2 weeks my issue has not been solved... moreover those people made me submit documents twice... giving me false hopes that connection will be installed (i think just to complete their targets)... now when i call them they dont even pic up calls...and regarding the complaint no one has contacted me yet... Can u do something.
Regards
Maneet
I am really disappointed by Airtel service and responce... even after 2 weeks my issue has not been solved... moreover those people made me submit documents twice... giving me false hopes that connection will be installed (i think just to complete their targets)... now when i call them they dont even pic up calls...and regarding the complaint no one has contacted me yet... Can u do something.
Regards
Maneet
Hi Ranga,
I would like you to inform that concern has NOT been resolved... and i also would like to inform people in this forum that airtel is giving me false promises from 3 weeks... can any one suggest me what should i do to teach a lesson to these cheaters... so that they will to repeat such thing just to complete their targets...
Regards
Maneet
I would like you to inform that concern has NOT been resolved... and i also would like to inform people in this forum that airtel is giving me false promises from 3 weeks... can any one suggest me what should i do to teach a lesson to these cheaters... so that they will to repeat such thing just to complete their targets...
Regards
Maneet
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Airtel Broadband — fraud charges
Im using Airtel broadband from last three months.Last month a charge of 199 for gaming was added in my account. When i asked the customer care guys they said that i subscribed it and they could do nothing to waiver this amount. But the truth is i never subscribed this service. So airtel is making business by fooling people by adding this amount to every subcriber i hope and making fraud money.This must be in millions. I never expected this from a company like airtel. I would really like to send airtel a legal notice for charge of harassing its customers and making fraud money from its customers pocket.I am sure lot of people like me will be facing this.