Bharti-Airtel the brand has all the years stood for it's customer care. This is the sole reason that we as consumers respect the brand-Airtel because of the man himself-Mr.Mittal. We ran for Airtel, Delhi Half Marathon, both for fun and for the respect of the brand. But, I really feel sorry that a bunch of people carrying over attitude and managing the Maliya Nagar relationship centre are doing a great damage to the brand. I might be sounding too harsh, but any respectable person of the society will retaliate in a similar manner. Just two days before the Marathon, I happened to visit the cente at 8-8.30 p.m. in the night. Accepted, the cente closes at 7p.m. maybe. But, if a respectable woman is approaching towards your door, will you ask the office boy to bolt the door??? He actually did it, as if I was a thief or a beggar comming to ask money!!!next, everybody in the centre just wagged their hands in air as if they were shooing off a beggar from their door. I kept on standing and knocking the glass door, but people tried their best to avoid me by moving here and there. If you feel I am exxagerating, then please check your CCTV camera footage, I might not be covered, but the inside activity will make the ongoing situation apparent. As a result of this incident, I have stopped going there, anyone with dignity will do so. That was the only reason, I delayed my postpaid bill as my Sim had been blocked and that was the prime reason I went there that night after office. They could have easily done it, if not could have softly spoken and given me the valid reason. Please do something about it, train the Malviya Nagar Relationship Centre people regarding Customer Care- I feel, this is what Airtel stands for!!. A concerened and deeply humilated Airtel Postpaid Corporate Connection holder.
Aug 14, 2020
Complaint marked as Resolved 
