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Airtel Complaints & Reviews

2.1
Updated: Jan 6, 2026
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M
monica dhawan
from Gurgaon, Haryana
May 5, 2009
Resolved
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Resolved

Bill Required on my email Id
Aug 14, 2020
Complaint marked as Resolved 
Please note my mobile number [protected] was paid on 27/05/2009 at 11.23 am..my outgoing was barred for the same. I have been contacting the customer service for the past 24 hours..every time they say that it would take one hour for activation and the services are yet to get active..it is causing me great inconvenience and loss of business

The response from Airtel customer service has been dismal to say the least and completely non supportive. Please get back on the same
I am calling to your customer care and nobody give me proper responce that how to create my id after waiting long time
my last bill me send
Without the knowledge of the User, Airtel is activating all paid services and deducting money from Prepaid Accounts. This amounts to stealing and shocked to see such a big Company is indulging in stealing of Consumers Money even after the Deactivation is given to them. Action required My Mobile Number is [protected].

Regards,
R.V. Ramanan
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    S
    S.NATARAJAN
    from Salem, Tamil Nadu
    May 5, 2009
    Resolved
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    Resolved

    I have approached to the Airtel Showroom which was situated at Perundurai road, Erode, Erode district, Tamil nadu State, on 2nd May for my payment to my 3 mobile numbers which comes around Rs.3500/-. The person at the cash counter told the receipt for the cash payment was not provided by the Company and they are unable to issue cash receipt if they accepted the cash. Hence i return back not to make any payment for the charges levied for my mobile phones.How can I pay cash for the bills without receipt?. The company may give clarifications.
    Aug 14, 2020
    Complaint marked as Resolved 
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      A
      Abhishek Jain
      from Lucknow, Uttar Pradesh
      May 4, 2009
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      Hi,

      I Abhishek Jain, is subscriber of Airtel against number [protected], number is activated on 14th march. I am facing problem since very first day( all the compalints are already registered at Customer care).

      Recently on friday 01.05.2009, my services were barred at around 1.00pm without any intimation.
      On confirming from customer care i came to know that due to non payment they had discountinued my services( which is already made on 29.04.2009), i again asked them to check the same, after putting me on hold for 25 min they( Mr Pratap, Floor supervisor) said that this is the fault of Airtel, we are sory for inconvinience.

      Now my concern is that due to this discontinued services company had denied to reimburse me the amount of last bill, in result i hadf asked Airtel to Kindly give me in writing so that i can asked my company to kindly get reimburse me the amount as that was not my fault.

      I request you to kindly help to get resolve my complain.

      Regards,
      Abhishek Jain
      [protected]
      Ghaziabad.
      Raj
      Dear sir,

      i am using Airtel prepaid.
      some times when others calling my network reply this number is switched off.
      but my mobile is switch on that time
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        A
        Anthony Illuri
        from Srinagar, Jammu and Kashmir
        May 4, 2009
        Resolved
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        Respected Sir,
        The worst service on earth is provided by AIRTEL. My prepaid contact no is [protected]..I have been trying to contact customer care...but in vain... the line never gets connected. I have been receiving the messages like.. can you chat with young girl xyz...call now... per minute charge is two rupees. I have not asked for it but I am getting those messages.. and every now and the Rs 10.00 is cut every now and then for those services... I want to disable that stupid service... I wonder whether there is a way on earth for that.
        Aug 14, 2020
        Complaint marked as Resolved 
        i dont know if anyone actually reads these complaints...but still, am going to put forward an earnest request. airtel's customer care service is degrading day by day. the worst possible service, sure as hell, is provided by the lazy, flirty and incorrigible executives in guwahati. me and all the airtel users back in guwahati would be extremely obliged if someone could chuck them out and appoint a few with atleast the average grey matter...and some useful solutions to our problems!
        and yes, we would also be extremely grateful if airtel can stop sucking our blood by cheating us outta our money!
        I am not able to get in touch with the customer services of airtel and is the worst scenario of any customer service provided. The number 121 or 123 never connects to the customer care and has all the other options in the world to know about all the features of family and friends, value vouchers, any new scheme and other facilities provided by the company. My balance is getting deducted by Rs 2 every day to have reduced call rates which i dont want and want to stop immidiately.
        my airtail no. is [protected]
        please do needful

        suhas
        fyuyujujk
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          R
          Ramesh Kumar
          from Bengaluru, Karnataka
          May 4, 2009
          Resolved
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          Resolved

          I am using Airtel prepaid sim card no ([protected]). I generally activate internet (Mobile Office) per day Rs 20 plan by sending MO to a 4 digit number. Yesterday I haven't send MO for requesting internet, before sending the message I have connected to internet. I got connected to internet. I have used for 1 hour. Then I realized that I haven't activated the internet by sending MO message. Then i checked the balance the entire 218 rupees was deducted from the balance. I called up customer care 121, they are telling sorry for the inconvenience and asking to call 12118.If I call 12118, they asking call 121 and complaint the same. They are telling it has been activated for entire Karnataka Airtel number two weeks ago. I raised the questions like without asking conformation form the customer how can u activate? Even if so why it was not deducted from 2 weeks ago. The customer care not ready to refund the amount. Totally frustration only. After the call the Internet access also deactivated. This is worst service and charging money like anything and careless customer care.

          Can anybody from Airtel reply to this complaint?
          Aug 14, 2020
          Complaint marked as Resolved 
          Even i have faced this kind of problem in Airtel. This really frustration to the customer. Fraud. They will not do the damage control part also.
          Sir,

          recently you are not providing mobile office unlimited one week package, one month package, and one day package, so this is very disturbance to all customers,

          so please set back the above packages



          nnrao
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            K
            Ketan Shah
            from Mumbai, Maharashtra
            May 4, 2009
            Resolved
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            Please UNSUBSCRIBE cricket pack from my mobile for which Airtel is deducting Rs.3/- per day from my account. I have never subscribe to this service. I have contacted customer care four times in a week. Each time they say, it will stop withing 24 hours and amount deducted till now will be refunded. This is being happening since last 1 week and after getting 9 SMSs the day before yesterday that VAS has been now been deactivated, still everyday I am getting these messages and Rs. 3/- is getting deducted.

            If this thing does not stop, can I registered a case with Consumer Court? This is clearly a case of extorting money from customers without permission and mental harrasement.

            My mobile no. is [protected].

            Thanks
            Aug 14, 2020
            Complaint marked as Resolved 
            I want to track all incoming calls and sms messages. My phone no is [protected] and I am a post paid customer and I want this to reflect in my bill.
            Same with me

            Please UNSUBSCRIBE cricket pack from my mobile for which Airtel is deducting Rs.3/- per day from my account. I have never subscribe to this service.

            My mobile number is [protected]

            Thanks
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              A
              Anil Suryawanshi
              from Mumbai, Maharashtra
              May 4, 2009
              Resolved
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              Resolved

              Air Tel Gallary Thane Naupada, Thane Hariniwas and Mulune East were not ready to suspend/disconnect the air tel connection, since connection was not required by me. They told that unless billing cycle is completed we will not take any coplain. Air tel Gallary is not responding to old customers request and jus fooling around and asking to speak to customer care.e
              Aug 14, 2020
              Complaint marked as Resolved 
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                R
                rohind k
                from Kunnamangalam, Kerala
                May 3, 2009
                Resolved
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                I RECIVE A SMS THAT SHOWS THE FOLLOWING[CONGRATS!!YOU WON GBP 25000000 IN 2009[SHELL]INT'L MOBILE DRAW.TO CLAIM YOUR PRIZE CONTAC MR BAUL VIA E MAIL [protected]@LIVE.COM TEL [protected].SIR PLZ TAKE ACTIONS AGAINT TIS CHEATERS MY NO [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                i got the sms which is following(congrats!!!you have won GBP-250, 000.00, in 2009(shell) int'l mobile draw. winning # 3, to claim your prize contact mr. david via E mail : [protected]@live.com). what is this.
                I got the sms which is following ( congrats!!! you have won GBP-250, 000.00, in 2009 (shell) INT'L Mobile Draw, To claim your prize Contact Mr.Balu via [protected]@live.com TEl:[protected]
                I got the sms which is following ( Congrats!!! you won GBP-250, 000.00 in 2009(SHELL) INT'L Mobile draw, to claim your prize contact Mr.Baul via E-Mail:[protected]@live.com).what is this.
                i got a sms as follows{congrats!!! you have won GBP-250, 000.00 in 2009(shell) INT'L mobile draw.winning #3, to claim your prise contact Mr.David via E-Mail [protected]@live.com} what is this ? what do you mean by GBP?
                i got a message as follows <congratulations!!! you have won GBP-750, 000.00, in 2009 UK looto draw.winning #3, Toclaim your price contact Mr. Paul via mail;[protected]@live.com> what means this?
                about prize
                ABOUT PRIZE
                I RECIVE A SMS THAT SHOWS THE FOLLOWING[CONGRATS!!YOU WON GBP 25000000 IN 2009
                UK Lotto Draw.WInning#3, TO CLAIM YOUR PRIZE CONTAC MR PAUL VIA E MAIL [protected]@LIVE.COM .SIR PLZ TAKE ACTIONS AGAINT TIS CHEATERS MY NO [protected]
                i got sms which is following ...congratulations!!!you have won GBP-750000, in 2009 uk looto draw. winning #3, to claim your prize contact Mr.Paul via E-mail:[protected]@live'com
                plz explain about prize
                sir, i have received the same msg, that says i have won 750000.00 in 2009 uk lotto. ihave enquired about it but u have not sent any msg.sir, i want u to reply it back on this numbers [protected], [protected], [protected]. thank you.
                even i got same msg that u have won 25000000 pounds in mobile draw to claim it send email to [protected]@live.com take actions against them

                Airtel — TM-FAVOUR

                sir,

                i had got a sms from TR-FAVOUR on19/9/09 at 12:02pm which contains
                "Your Mobile# Has Won USD$500,000,00 in The Ongoing Shell INTL Mobile Draws UK.To claim,contact Dr Philip on E-mail:[protected]@live.com.is it true then what should i do to get my prize money plzzz reply me
                Respected Sir,
                Yesterday, i had received a an SMS frm TM-FAVOUR ( THROUGH AIRTEL) that my mobile no. has won US $500, 000, 00 in the Ongoing Shell Intl Mobile Draws UK - to claim that - i had been told to contact Dr. Philip on " [protected]@live.com"

                It is requested to please comfirm whether the msg. is true in all respect or not ? if not, kindly direct the mobile company to not to send these type of msgs to the mobile holders as it wastes the time and money too.

                Looking forward to you at the earliest.

                Warm Regards,

                DHARMESH BHATT.
                I have received the msg that Congrat:You have won 750, 000, 00 GBP in UK INT Shell Mobile Draw, To Claim You Prize, send your name, mobile no, age to Mr.Paul, Email: [protected]@live.com. now what i have to do
                sir I have received the msg that Congrat:You have won 750, 000, 00 GBP in UK INT Shell Mobile Draw, To Claim You Prize, send your name, mobile no, age to Mr.Paul, Email: [protected]@live.com. now what i have to do
                my contact no. is [protected]
                sir I have received the msg that Congrat:You have won 750, 000, 00 GBP in UK lotto Mobile Draw, 2009 To Claim You Prize, and contact mr brown walter on [protected]@live.com..now what i have to do/my contact number is [protected]..
                fggfhgfhg
                sir I have received the msg that Congrat:You have won 750, 000, 00 GBP in UK INT Shell Mobile Draw, To Claim You Prize, send your name, mobile no, age to Mr.Paul, Email: [protected]@live.com. now what i have to do
                sir i received a message from TA and TM CONGRATE that you hae won 750, 000, 00 GBP in the UK LOTTO Mobile draws 2009. they asked me to claim my prize and contact Mr Brown Walter @ [protected]@live.com.
                sir now guide me how to proceed in the context of this msg.
                mo no.- [protected].
                sir, i have received the same msg, that says i have won 750000.00 in 2009 uk lotto. ihave enquired about it but u have not sent any msg.sir, i want u to reply it back on this numbers [protected] [protected], [protected]. thank you
                sir i received a message from TA and TM CONGRATE that you hae won 750, 000, 00 GBP in the UK LOTTO Mobile draws 2009. they asked me to claim my prize and contact Mr Brown Walter @ [protected]@live.com.
                sir now guide me how to proceed in the context of this msg.
                mo no.-[protected]
                sir i received a message from TA and TM CONGRATE that you hae won 750, 000, 00 GBP in the UK LOTTO Mobile draws 2009. they asked me to claim my prize and contact Mr Brown Walter @ [protected]@live.com.
                sir now guide me how to proceed in the context of this msg.
                mo no.[protected]

                sir my name is khushbu bhatnagar i forget my tel num but is is my correct msg for ta users plz tell me what is the mean of this msg plz rep soon what is this
                sir i received a message from TA and TM CONGRATE that you hae won 750, 000, 00 GBP in the UK LOTTO Mobile draws 2009. they asked me to claim my prize and contact Mr Brown Walter @ [protected]@live.com.
                sir now guide me how to proceed in the context of this msg.
                mo no [protected]

                what is this
                My mobile No. is [protected] & my address is { F2/2 D.M. Compound, Mohan Pura Road Agra Pin No. 282001.
                Sir, Please Call me imidiatly
                Thank you.
                sir i have your msg and i win 75000000GBP IN the (uk lotto )mobile draw 2009 my mob.number is [protected]

                AirTel — tm winner

                sir i received your msg from TM CONGRATE that you have won 750, 000, 00 GBP in the UK LOTTO mobile draw 2009.they asked me to claim my prize and contact Mr Brown [protected]@ [protected]@live.com. sir now guide me how to proceed in the context of this msg.
                mo no [protected]
                sir i received your msg from TM CONGRATE that you have won 750, 000, 00 GBP in the UK LOTTO mobile draw 2009.they asked me to claim my prize and contact Mr Brown [protected]@ [protected]@live.com. sir now guide me how to proceed in the context of this msg.
                mo no [protected]
                on 1/10/2009.

                what it is
                sir i received your msg from TM CONGRATE that you have won 750, 000, 00 GBP in the UK LOTTO mobile draw 2009.they asked me to claim my prize and contact Mr Brown [protected]@ [protected]@live.com. sir now guide me how to proceed in the context of this msg.
                mo no [protected]
                on 1/10/2009.

                what it is
                sir I have received the msg that Congrat:You have won 750, 000, 00 GBP in UK INT Shell Mobile Draw, To Claim You Prize, send your name, mobile no, age to Mr.Paul, Email: [protected]@live.com. now what i have to do
                sir i received a message from TA and TM CONGRATE that you hae won 750, 000, 00 GBP in the UK LOTTO Mobile draws 2009. they asked me to claim my prize and contact Mr Brown Walter @ [protected]@live.com. now what i have to do/my contact number [protected]
                mr. paul has send the msg of mobile no. won 75000000 pounds, to claims send via email [protected]@live.com. wht is this, , , , , , , ,
                what is this it is froudy site
                plg reply
                i have received msg stating you have won 30000000 GBP in the(UK LOTTO)mobile drawns 2009 they asked me to claim my prize and contact Mr Brown Walter [protected]@live.com
                please help me my mobile number is [protected]
                sir i received your msg from TM CONGRATE that you have won 750, 000, 00 GBP in the UK LOTTO mobile draw 2009 in ( UK LOTTO) .they asked me to claim my prize and contact Mr Brown [protected]@ [protected]@live.com. sir now guide me how to proceed in the context of this msg.
                i am sending one complain befor this but no action is taken so sir please take action on my complain. i am thankfull very to you. my mobile no. is [protected] please send me a sms to confirm what action is taken from your side. thankyou
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                  A
                  Ankur Aggarwal
                  from Delhi, Delhi
                  May 2, 2009
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                  Respected sir/mam

                  I have an airtel prepaid number of Himachal Pardesh. I just had a top-up(as asked by me) of Rs.350 from faridabad 21(c) Sector. I did got a recharge from other side in the form of local power pack scheme. I never got attracted to this scheme because i had a least requirement of this kind of recharge. As soon as i noticed that no updations has been made to my number, i contacted Airtel Customer Care. I had Mr. Om Parkash on the other side. He empasised that it was all my fault that because i am having no knowledge of recharges. Now, i would just like to ask is it the duty of service provider to tell me the appropriate recharge scheme or the customer should mug-up all the recharges and keep himsel[censored]pdated with these recharges.

                  Secondly, i would like to attract your attention to the lack of skills that i found talking to your executives particularly the irresponsibility that they showed while giving me answers.

                  Please do the needful since i trusted these organisation for almost 8 years.

                  I hope i will get better response from this side and suitable actions would be taken agaisnt defaulters.
                  cghvvdf
                  I bought a new nokia cell and inturn they offered a new sim card with no [protected]. Now i want to activate this no. please guide what should i do to go through this
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                    G
                    Guhanadh P
                    from Hyderabad, Telangana
                    May 2, 2009
                    Resolved
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                    Resolved

                    Dear Sir/Madam

                    I recently browsing site. I got advertisement for downloading games. I subscribed for that from the following Link

                    " http://tashan.co.in/pmswapdev_india/pmsdata.html?target=tashan/tn/splash_desi.ht...

                    But GPRS is not there in my set. But Later i found for Every Weak i will deducted Rs 20 from my balance. I want to un scribe to that. But When ever i am Trying it is failing. I request you to take sever action against Airtel for forcing Customer to use the Service.

                    With Regards
                    Guhanadh
                    +[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Airtel Mobile Services — Message Sending Failed

                    Hello Sir/Madam,
                    I am using Airtel Service from last 5 years and facing network problem many times, but now i am facing one more problem of message sending failed. i called customer care many times but they are not responding properly. please try to solve my problem as soon as possible. my mobile no. [protected]... thank you..
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                      N
                      nvlprabu2
                      from Hyderabad, Telangana
                      May 2, 2009
                      Resolved
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                      Resolved

                      Sir,

                      I am using airtel Postpaid, Tamil Nadu Circle[protected]

                      now i came to mumbai for some work, 15 days back,

                      when i came here, i was facing a problem in every two hours it come "network Not Access", after ten to 30 min ., it auto maticaly solve.

                      at the time any one try to contact me, they are getting a message " this no is not available".

                      i have activated MCA "Missed call alert" - but i did not get any alert by this time, then why i pay the 15 Rs for that MCA.

                      even i did not in remote place... i am in Town only, here airtel full network is there... i can't access that... that is a problem...
                      please do the need full soon...

                      regards,
                      Prabakar
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      From :
                      O.M.Syed Kalilullah,
                      3/15 New Road,
                      Pandaravadai,
                      Papanasam - Taluk,
                      Tanjore Dist,
                      Tamil Nadu,
                      S-India,
                      Mobile No : [protected]
                      To
                      The nodal officer

                      Sub: Poor Signal Strength (Adequate Customer )


                      sir :
                      we made many complaints regarding the poor signal strength.my handset have full

                      signal strength (before incoming & outgoing call made), after call received call drop

                      automatically & simultaneously poor signal on my hand set.

                      if we made complaint to customer care, they ask some period regarding the issue & they

                      say abt the serve has been done service will be enhanced short period.But there isno

                      response abt the customer Problem issue and customer care report is not good

                      when i tell my problem they will tell we will solve the problem quickly but they take more

                      time but problem did not been solved

                      due 2 ur problem my amount is loss

                      pls solve my problem quickly...

                      pls send reply regard this complaint very shortly...

                      thank u

                      my complaint nos are : [protected] & [protected]

                      my email id : [protected]@yahoo.co.in
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                        M
                        MEENU SAPRA
                        from Mumbai, Maharashtra
                        May 2, 2009
                        Resolved
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                        Resolved

                        Respected sir or mam i sumit a lots of complain regarding my airtel no.every time customer care executives says my complain closed. but no solution provide. i talk with mr. deepak, mr. vineet, mr. puneet etc...a lot of person ask problem from me but no resolution provide...my no. is[protected]...they no give response properly. in between they disconnect the call without any reason...
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hello Sir/madam,

                        I have been using airtel prepaid since last 5 yrs.I m unhappy with the service provided by airtel nowadays.
                        I had earlier posted comment and even send sms to unscribe the yzone service from my mobile.its charging me Rs. 10 perweek even if i m not using the slow service o[censored]rs.
                        and whenever i tried to unscribe it, , its not working.

                        Please help me out to unscribe the yzone service or else i have to opt for some other connection.my cell no is [protected].
                        Our Call Transfer service on[protected] to [protected] is not working.Please restart this service at the earliest.
                        sir i am using airtel since last 4 year, but now i have a big prob that i have richarged my mo .Rs.395 on 23 jan and now 3 feb but i dont use mobile office, , mostely when i call the helpline then they told me that your mobileoffice service activeted soon but sir now i am facing very big prob so help me
                        Plz help i[censored] can... I have been using airtel postpaid since last 8 months.I m unhappy with the service provided by airtel nowadays. My plan is of 99 rs/month with GPRS But Last Many Days I Cant Access My GPRS Connection Between 9:00pm to 4:00am. Have U Any Solution? I Hope U Have BECAUSE U R IN COUSTOMER CARE...
                        Than solve this problem
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                          T
                          TEJAS C. MODY
                          from Mendarda, Gujarat
                          May 2, 2009
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                          I HAVE MADE COMPLAIN TO AIRTEL COMPANY REGARDING MY POSTPAID AIRTEL NUMBER[protected] FOR FACING SEVERE NETWORK COVERAGE PROBLEM & GIVEN ALL THE DETAILES I AM FACING THE NETWORK COVERAGE PROBLEM TO THEM, & I SUFFERED HEAVY MONETARY LOSS DUE TO NETWORK PROBLEM MY CALLS ARE BEING DISCONNECTED ALL INCOMING & OUTGOING CALLS SINCE LAST MORE THAN 3 TO 4 MONTHS BUT THEY ARE NOT UNDERSTANDING MY PROBLEM & ONLY GIVEN 10% VOICE USAGE DISCOUNT TO ME FROM 20TH APRIL' 2009 FOR 3 MONTHS. BUT I SUFFERED LOSS OF CALLS MORE THAN THAT. DUE TO WHICH MY BILL HAS ALSO RISED TO RS. 400 EVERY MONTH.
                          FW: long overdue But no payment has been received (Dec-08) bill by me up till now.‏
                          From: SAJAN AGARWAL ([protected]@hotmail.com)
                          Sent: 17 April 2009 16:05PM
                          To: A.tel A/c (anjankumar.[protected]@airtel.in)
                          Cc: rupak.[protected]@airtel.in (rupak.[protected]@airtel.in); rupak.[protected]@bharti.in (rupak.[protected]@bharti.in); debasish.[protected]@airtel.in (debasish.[protected]@airtel.in)
                          2 attachments
                          SCANNED D...JPG (443.9 KB), SCANNED D...JPG (441.1 KB)


                          Mr, Anjan Das,
                          Greeting of the day

                          We are very much aware of the fact that brokerages are paid on submission of bills/invoices and these invoices showing our brokerage charges have been very much submitted to your office times without number.


                          However, we have already once again submitting duplicate copies of all the invoices at "2nd April 2009"(attached file) for your immediate action. but no payment has been received by me up till now.

                          I believe you will definitely co-operate with me and arrange releasing payment for which act of kindness I shall ever pray.

                          Regards,

                          Sajan Agarwal
                          Guddu Telecom
                          :[protected]
                          guddu.[protected]@yahoo.co.in
                          [protected]@hotmail.com
                          [protected]@gmail.com

                          Disclaimer
                          "This message is intended to be confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, please delete this message from your system and notify the sender immediately. Any disclosure, copying, downloading, printing, retaining, distributing or action taken or omitted to be taken by an unintended recipient in reliance on this message is prohibited and may be unlawful. Email transmissions are not guaranteed to be secured or error-free as information could be lost, corrupted, destroyed, arrived late, intercepted or incomplete and all sorts of viruses may be transmitted via mail. Though Guddu Telecom & its group companies, their directors & their employees have taken reasonable precautions to ensure that no viruses are present in this mail, but still it is recommended that the recipient checks this email along with the attachments for any viruses. The sender of this mail and Guddu Telecom therefore does not accept liability for any loss or damage arising from the use of this mail or the attachments to this mail."




                          [protected][protected][protected][protected]
                          From: [protected]@hotmail.com
                          To: anjankumar.[protected]@airtel.in
                          Subject: FW: But no payment has been received (Dec-08) bill by me up till now.
                          Date: Thu, 16 Apr 2009 19:19:55 +0530



                          Mr, Rupak Singh,

                          Greeting of the day

                          I have dial to number of call to you which not even a single feedback having been received by me so far.




                          With my utmost belief and enthusiasm, I expect a proper justice from your end in respect of my small outstanding payment’s.



                          For your ready reference and consequently expect your considered judgment in the matter soon.



                          Awaiting anxiously for your immidiate feedback and appropriate action in the matter.

                          Thank's and Regards,
                          Sajan Agarwal
                          Guddu Telecom
                          :[protected]
                          guddu.[protected]@yahoo.co.in
                          [protected]@hotmail.com
                          [protected]@gmail.com

                          Disclaimer
                          "This message is intended to be confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, please delete this message from your system and notify the sender immediately. Any disclosure, copying, downloading, printing, retaining, distributing or action taken or omitted to be taken by an unintended recipient in reliance on this message is prohibited and may be unlawful. Email transmissions are not guaranteed to be secured or error-free as information could be lost, corrupted, destroyed, arrived late, intercepted or incomplete and all sorts of viruses may be transmitted via mail. Though Guddu Telecom & its group companies, their directors & their employees have taken reasonable precautions to ensure that no viruses are present in this mail, but still it is recommended that the recipient checks this email along with the attachments for any viruses. The sender of this mail and Guddu Telecom therefore does not accept liability for any loss or damage arising from the use of this mail or the attachments to this mail."





                          [protected][protected][protected][protected]
                          From: [protected]@hotmail.com
                          To: rupak.[protected]@airtel.in; rupak.[protected]@bharti.in
                          CC: debasish.[protected]@airtel.in
                          Subject: FW: But no payment has been received (Dec-08) bill by me up till now.
                          Date: Sun, 12 Apr 2009 19:13:20 +0530


                          Mr, Rupak Singh,
                          Greeting of the day

                          we have already once "again" submitting duplicate copies of all the invoices at "2nd April 2009" for your immediate action but This is really very shocking and cannot be consumed as such silently.



                          However, in view of forgoing I attached herewith my bill covering rupees "Twenty Two" thousand for your immediate cheque. The break-up of rupees "Twenty Two" thousand
                          Thanks and best regards,
                          Sajan Agarwal
                          Guddu Telecom
                          :[protected]
                          guddu.[protected]@yahoo.co.in
                          [protected]@hotmail.com
                          [protected]@gmail.com

                          Disclaimer
                          "This message is intended to be confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, please delete this message from your system and notify the sender immediately. Any disclosure, copying, downloading, printing, retaining, distributing or action taken or omitted to be taken by an unintended recipient in reliance on this message is prohibited and may be unlawful. Email transmissions are not guaranteed to be secured or error-free as information could be lost, corrupted, destroyed, arrived late, intercepted or incomplete and all sorts of viruses may be transmitted via mail. Though Guddu Telecom & its group companies, their directors & their employees have taken reasonable precautions to ensure that no viruses are present in this mail, but still it is recommended that the recipient checks this email along with the attachments for any viruses. The sender of this mail and Guddu Telecom therefore does not accept liability for any loss or damage arising from the use of this mail or the attachments to this mail."




                          [protected][protected][protected][protected]
                          From: [protected]@hotmail.com
                          To: rupak.[protected]@airtel.in; rupak.[protected]@bharti.in
                          CC: debasish.[protected]@airtel.in
                          Subject: FW: but no payment has been received by me up till now.
                          Date: Sat, 11 Apr 2009 13:09:19 +0530

                          MR, RUPAK,

                          Greeting of the day

                          CAN YOU SEND A SATISFACTION REPLY.
                          REGARDS,
                          Sajan Agarwal
                          Guddu Telecom
                          :[protected]
                          guddu.[protected]@yahoo.co.in
                          [protected]@hotmail.com
                          [protected]@gmail.com

                          Disclaimer
                          "This message is intended to be confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, please delete this message from your system and notify the sender immediately. Any disclosure, copying, downloading, printing, retaining, distributing or action taken or omitted to be taken by an unintended recipient in reliance on this message is prohibited and may be unlawful. Email transmissions are not guaranteed to be secured or error-free as information could be lost, corrupted, destroyed, arrived late, intercepted or incomplete and all sorts of viruses may be transmitted via mail. Though Guddu Telecom & its group companies, their directors & their employees have taken reasonable precautions to ensure that no viruses are present in this mail, but still it is recommended that the recipient checks this email along with the attachments for any viruses. The sender of this mail and Guddu Telecom therefore does not accept liability for any loss or damage arising from the use of this mail or the attachments to this mail."




                          [protected][protected][protected][protected]
                          From: [protected]@hotmail.com
                          To: rupak.[protected]@airtel.in; rupak.[protected]@bharti.in
                          CC: debasish.[protected]@airtel.in
                          Subject: FW: but no payment has been received by me up till now.
                          Date: Thu, 9 Apr 2009 19:33:20 +0530



                          Mr Rupak Singh,

                          Greeting of the day



                          We are very much aware of the fact that brokerages are paid on submission of bills/invoices and these invoices showing our brokerage charges have been very much submitted to your office times without number.


                          However, we have already once again submitting duplicate copies of all the invoices at "2nd April 2009" for your immediate action. but no payment has been received by me up till now.


                          I believe you will definitely co-operate with me and arrange releasing payment for which act of kindness I shall ever pray.

                          Regards,


                          Sajan Agarwal
                          Guddu Telecom
                          :[protected]
                          guddu.[protected]@yahoo.co.in
                          [protected]@hotmail.com
                          [protected]@gmail.com

                          Disclaimer
                          "This message is intended to be confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, please delete this message from your system and notify the sender immediately. Any disclosure, copying, downloading, printing, retaining, distributing or action taken or omitted to be taken by an unintended recipient in reliance on this message is prohibited and may be unlawful. Email transmissions are not guaranteed to be secured or error-free as information could be lost, corrupted, destroyed, arrived late, intercepted or incomplete and all sorts of viruses may be transmitted via mail. Though Guddu Telecom & its group companies, their directors & their employees have taken reasonable precautions to ensure that no viruses are present in this mail, but still it is recommended that the recipient checks this email along with the attachments for any viruses. The sender of this mail and Guddu Telecom therefore does not accept liability for any loss or damage arising from the use of this mail or the attachments to this mail."



                          SCANNED DOCUMENT sajan0026.JPG
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                            S
                            Sanjeev Sabhlok
                            from Bhopal, Madhya Pradesh
                            May 2, 2009
                            Resolved
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                            Resolved

                            On February 9th, 2009, I upgraded my internet plan from 449 to Super 699. Inclusive of taxes, the billed amount should have been 767 Rs. per month, regardless of net usage and landline usage charges, However, for four continuous months the billing has been improper.

                            The Biling for Month of Janary - February was improper. The bill had included my new plan ALONGWITH my old plan. As a result instead of 767 Rs. the bill charged me Rs. 1, 148. I lodged a complaint which was resolved and my bill was adjusted.

                            However, next month the same thing was repeated. this time, not only were there 2 plans included, the charges also included the se of Airtel's antivirus. However, I am not using Airtel's antivirus Software, but my own. I lodged another complaint which was resolved after quite some time. This time however, due to the delay the resolving of complaint took, I had to pay late charges.

                            In March - April however, while the dual connection was terminated, the use of airtel's antivirus was not, the billing was improper and the bill came out to be 837 Rs. for the month. I have again lodged a complaint and it has been resolved, however, I doubt that no problem shall occur again, as promised by Airtel executives, for the past four months.

                            However, as I tried to get all my complaint numbers together, as I had misplaced them, I had to face severe questioning and persuasion to stop me from getting them. The Complaint numbers in Chronological order of Complaints are:-

                            [protected] Dual Connection
                            [protected] Dual Connection and Antivirus Charges
                            [protected] Antivirus Charges

                            The Account is by the Name of Mrs. Reena Sabhlok, my wife, and the Account number is 13391516

                            Sir, this is my complaint against Airtel Broadband Services for not only causing inconvenience to the Consumer but also by denying my Right to Information, when demanded Complaint numbers and giving so after a lenthy persuasion. I have faced such tactics from Airtel Services since the past four months and I am a busy man to keep on checking my bill and spend tedious hours complaining to reduce my bill.

                            Thanking You,
                            Sanjeev Sabhlok
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            This is to bring to your notice as under :

                            1. Recently I have got the broadband connection No.[protected]. Based on the feedback received from my friends, I tried to test the ethical values of the company and did not use connection, except 2/3 local calls of approx 3 minutes each duration was made. During the month, twice or thrice I checked up the bill and was surprised to see rising bill, when the connection was completely disconnected and not using at all. I took up the issue personally with the local airtel office at Sector IV Vaishali, Ghaziabad and I was advised to wait for the first bill and then take up the issue.

                            On receipt of the bill No.[protected] dated 24.04.2009, I was shocked to see the inflated bill amount of Rs.584/-, despite just making above stated calls, which were much less than the free call under the scheme.

                            2. However, the above bill has been paid through check No. 047638 dated 11.05.2009 at Airtel Sector IV Vaishali Ghaziabad on 12.05.2009 around 3.30 pm personally, as advised by Ms Arjita, there broadband desk officer at Vaishali. When insisted for the receipt of this payment, Ms Arjita advised that she will make the entry later and will be reflected the same tomorrow. Today, when I checked up on net, it is still showing unpaid bill. I am fail to understand why Airtel staff is misleading its customers.

                            You are requested to look into the :

                            Ø inflated bill and the above excessive amount paid this month may please be adjusted in the next billing.

                            Ø Payment already made on 12.05.09 may please be reflected as paid, since the same was paid personally at above Airtel office.

                            Ø Confirm the above corrective action taken at your end.

                            Thanking you,

                            Rajni
                            hi

                            i payed the broadband connection bill of 971 rupees[protected] in the form of itzpay.
                            plz look it forward and give me a call 2 my landline number...


                            regards
                            dinesh.
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                              RAHUL MANGAL
                              from Bengaluru, Karnataka
                              May 1, 2009
                              Resolved
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                              Hi,

                              I have sent one mail to [protected]@airtel.in to change my existing IBM corporate postpaid plan ([protected]) to H17 CUG 199. But they are telling that it cannot be changed as this plan is not activated for IBM.

                              On the otherside, they are giving new postpaid sim of the same plan to IBM employees but they are not changing the plan for the existing customers.

                              Could you please help me out in the same regard.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                A
                                Aashish Kumar Maurya
                                May 1, 2009
                                Resolved
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                                Resolved

                                i have purchased airtel digital tv on 27 april 2009. i have 1 year subscription of 2600 Rs. initially i got Colors channel but from 1 may 2009 they remove channel and sms to me that this channel will not include in base pack. i called customer care representative just told me this channel is no more for you.and we can't do anything. why they are doing things like that firstly giving service but when we purchase they
                                disconnect and want more money for that channel.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel if offering Colors at Rs20 + Tax per month

                                previously, it was FTA channel, now its paid channel, what can they do about it ?
                                I want to remove some channels.
                                Whats the procedure to do it?
                                I want to remove some channels from my package kindly help me to do this
                                I want to remove channels.what is the procedure?
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                                  T
                                  tapan agrawal
                                  from Anand, Gujarat
                                  May 1, 2009
                                  Resolved
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                                  dear sir/madam,

                                  the service of our dealer is very poor. your dealer (gayatri agencies kasganj) does not send any boy yo distribute the recharge and load balance of flexi sim. due to the poor service of your dealer at kasganj customer can suffer.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  MAINE 1 MAHINE PAHELE FLEXI SIM LI
                                  NO. H [protected]
                                  abhi tak map bhi nhi hui or balence bhi nhi aaya
                                  what is flexi special reacharge.
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                                    B
                                    Bhushan Ghate
                                    from Neyyattinkara, Kerala
                                    May 1, 2009
                                    Resolved
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                                    Resolved

                                    Dear sir/madam

                                    I was using prepaid service of Airtel since one year. But last month(9 or 10th March 2009) a marketing executive came to my resident with an offer. The offer was a plan of Rs 300 per months as a rent. In that plan he promise me 300 min. talk time free at the rate of 50 paise per min. & 300 sms free at the rate of 20 paise. He also said that international sms will be adjusted in those 300 free sms at the rate of Rs 5 per sms. He also said that the range will be very good. Better than what I use to have early. But the offer comes with some conditions. The conditions were that the offer is available for new no. & not for old no. Also I will have to deposit Rs 500. He said these Rs 500 will be return in 180 days. Also he promise me a VIP no. So I was attracted to this new plan & I bought the new plan with a no. [protected]. But when I received my first bill none of my promise were fulfilled. Also my no. was not VIP no. They charge Rs 500 as a new sim card fee. Also they charge me extra for my international sms with the rate of Rs 5 per sms & local sms were charge at the rate of 50ps. per sms. Also the range is very bad. I don't know were to file complaint against such false & illegal activity. I am trying to contact the Airtel executive but no one is giving me proper reply or no one is telling me were to lodge a complaint. Also from today that mean 25th April 2009 Airtel has stop my outgoing services. So please any one can tell me where to lodge a official complaint against Airtel please inform me. My email id is [protected]@gmail.com.


                                    thanks and regards,
                                    Bhushan Ghate.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      Sujit Kumar Dwibedi
                                      from Bengaluru, Karnataka
                                      May 1, 2009
                                      Resolved
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                                      Dear Concern,

                                      (Airtel Number: [protected] Account Number:[protected]

                                      This is to inform you that after several follow-up with Airtel, I am not receiving the bill since January 2009.
                                      Each time I call, the customer care executive are coming up with new call log number and new target date to resolve the issue. Please find the whole mail conversation and the call log numbers and also the persons whom I had contacted.

                                      Request you to take some action on the same as I am not only facing the problem for one line but also for another number also.

                                      Thanks and Regards,
                                      Sujit
                                      [protected][protected][protected]------
                                      Sub: Re: NOT RECEIVED MY BILLS FOR LAST 3 MONTHS(JAN-FEB-MAR, 2009) [|BAL|[protected]|[protected]|]

                                      Details:
                                      Hi,
                                      This is to inform you that even after several follow-up, I am getting feedback stating that the bills will be delivered to me each time I call you in 24 hours with a new call log number. It was commited to me by Kiran Kumar, then Madesh and many others but still I have not received the bills. Please go through the trailing mails. I tried to call to Nodal officer for the same in [protected] number, but no one is picking up the call.
                                      Request you to deliver the bills as soon as possible as I need to submit the bills in the office and I have already crossed the due date. Otherwise I am going to loose a lot of money for the same. If this will be the case; then who is going to pay it to me? Is Airtel will take that on their head to repay the amount as you people failed to deliver the bills in due date.

                                      Note: Make a note that, This number belongs to IBM and this is a corporate connection. This line used for Oncall purpose for emergency use at all the time.


                                      Thanks and Regards,
                                      Sujit

                                      --- On Thu, 30/4/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:


                                      From: [protected]@airtelindia.com <[protected]@airtelindia.com>
                                      Subject: Re: NOT RECEIVED MY BILLS FOR LAST 3 MONTHS(JAN-FEB-MAR, 2009) [|BAL|[protected]|[protected]|]
                                      To: [protected]@yahoo.co.in
                                      Date: Thursday, 30 April, 2009, 5:27 PM


                                      Dear Mr. Sujit,

                                      Thank you for contacting Airtel.

                                      We understand from the previous interactions, you had expressed concern over the non receipt of the bills since January and inability to view the bills in website for the month of February and March for your mobile number [protected].
                                      We understand your concern and will work towards resolving the same.

                                      We completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.

                                      We take pride in enhancing our customers with our responsive and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.

                                      Kindly refer to the Service Request number 27283402 in any future communication about the same.

                                      We would revert to you by 11/05/09 .

                                      Alternatively, you could also view the bill details for the last four invoices through our website www.airtel.in after two days from the bill date. Please find below the procedure for the same.

                                      For New Users-

                                      ¿ Logon to our website, www.airtel.in

                                      ¿ Click on register and register your account by filling the online form.

                                      ¿ An SMS would be sent on your mobile informing about the user name and the password.

                                      ¿ Please login with the given username and the password and you would be able to view your mobile account details.

                                      ¿ Click on "Bill Guide" option.

                                      ¿ Click on "Bill details" and select the invoice period to view the details.


                                      Further, you could also send SMS to 222 (toll free) to get the duplicate bill. The format is as follows: DUPBILL <>month required.

                                      Further, we would like to inform you that your concern inability to view the bills in website for the month of February and March has been forwarded to the respective department.

                                      Kindly refer to the Service Request number 27283428 in any future communication about the same.

                                      We would revert to you by 05/05/09 .

                                      You could view the status of your Service Requests by dialing *121# (Toll Free) and press the call button, details will immediately appear on the screen and you could also dial 12115 (Toll Free) for the same.

                                      For further assistance, mail us at [protected]@airtelindia.com.

                                      We value your association with Airtel.


                                      Warm Regards,

                                      Sangeetha Vc
                                      Customer Care Executive
                                      Bharti Airtel Limited

                                      Have feedback to share about your e-mail interaction with us? Please visit http://www.airtel.in

                                      Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.


                                      [protected]Original Message[protected]
                                      From: [protected]@yahoo.co.in
                                      To: [protected]@airtelindia.com
                                      Cc:
                                      Sent: 30/04/2009 13:36:35
                                      Subject: Not Received my bills for last 3 months(Jan-Feb-Mar, 2009)

                                      Hi

                                      (Airtel Number: [protected] Account Number:[protected]

                                      This is really sad to inform you that I have a corporate connection which belongs to IBM.
                                      Although I have paided the bills but still after logging several calls I have not received my bills for the above mentioned months. Every time it was told to me that it will be delivered to my email ID ([protected]@yahoo.co.in) but still the result is the same.
                                      Please find the call log numbers as below.
                                      25th April 09: 27237230:- I got a reply that the bills will be delivered to my account in 5 days time. But when I checked on 29th April 09 it was not delivered. Then I gave another call the same day but got a reply that the system is down and the person who was attainding the call was not able to process the request. Told to me that it wil be elivered before 11:45 pm on 29th April 09. Then I checked again at 01:30 am on 30th April 09 but still there is no sgn of bill delivery. Again gave a call at that time and still got the same answer that the system is under maintenance actvity they can not see the call status. Told to me that it will be delivered to me by tomorrow morning. Then I checked again at 12:30 pm on 30th April 09 but even after several followup it was not beed delivere. This time I spoke to several peoples specially to Kiran Kumar and call ID is[protected] but till there is no sence of help from him. He guided me to Airtel Wbsite and registered me over there to check my bills online but I have not found the bills for the month of Feb 09 and Mar 09. In the drop down option for these two months here is no bill date available for my account. And after talking to Mr Kiran he commeted me that the bills will be delivered to me in 24 hours or as early as possible.

                                      Note: Here just to mark one thing that even after lot of commetments by lot of peoples still bills are not delivered. After calling to customer care executive the repeated things I heard from them stating that the bills will be delivered to me in first 5 days then 24 hours then 4 hours and finaly as early as possible. Please note a complaint and make sure that the call can be closed with high priority.

                                      Regards
                                      Sujit
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Postpaid
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                                        S
                                        SRINATH DAYALAN
                                        from Bengaluru, Karnataka
                                        Apr 30, 2009
                                        Resolved
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                                        Resolved

                                        Hi,

                                        Even after continous effort, my account is still not cancelled. It is been very frustrating for me, I have been paying the bill for the past 6 months WITHOUT USING THE MOBILE. Now I am in USA and I can NO LONGER USE THE SIM, PLEASE CANCEL MY ACCOUNT IMMEDIATELY.

                                        From frustrated Customer
                                        Srinath D

                                        -----Original Message-----
                                        From: [protected]@airtel.in [mailto:[protected]@airtel.in]
                                        Sent: Tuesday, March 31, 2009 10:24 PM
                                        To: D, Srinath
                                        Subject: Re: (Mobile No:=[protected] ) Cancel Mobile no - [protected], Mobile Account no[protected] Message From &lt;[protected]@Dell.com&gt; [REF:[protected]]

                                        Dear Mr. Srinath,

                                        Thank you for contacting airtel.

                                        We understand from your previous interaction dated on 29/03/09, you have expressed your concern over the delay in disconnection for your mobile number [protected].

                                        We understand your concern and will work towards to resolving the same.

                                        Your concern for delay in disconnection has been registered and the Service Request number for the same is 27115885. We would revert to you by 13/014/09.

                                        For further assistance, mail us at [protected]@airtelindia.com.

                                        We value your association with Airtel.

                                        Warm Regards,

                                        Mohamed
                                        Customer Care Executive
                                        Bharti Airtel Limited


                                        ---- Original Message ----

                                        Hi, t
                                        was not canceled and i was receiving bills and i could see that the connection is still in active state. I raised a complaint about this on 3 of February 2009, to the customer care center, Somebody named SATHISH from cancellation

                                        department told me that it would be canceled within 24 hrs. On 12 march
                                        2009 I
                                        saw that it was still active, so I called up the customer care on the same day, they told me to clear the outstanding, WHICH I WAS NOT AT ALL USING, still I cleared on the same day through online payment and the call was transferred to same person SATHISH from cancellation department, he regretted for the inconvenience and again told that he would ask the concern department to cancel it and he assured that it would be cancelled within 24 hrs. It was deactivated the next day, however I could see it active state on 31st of March. Now I am staying in Nashua U.S.A and I will not be able to use the sim card nor talk to the customer care, I kindly request you to cancel my airtel postpaid connection immediately.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Hi,



                                        I am Srinath D, I have been using airtel post paid connection until December 2008, as I planned to move to U.S.A, I requested to cancel my connection in airtel customer care center( Indira nagar, Bangalore) on 11 on dec 2008, but it was not canceled and i was receiving bills and i could see that the connection is still in active state. I raised a complaint about this on 3 of February 2009, to the customer care center, Somebody named SATHISH from cancellation department told me that it would be canceled within 24 hrs. On 12 march 2009 I saw that it was still active, so I called up the customer care on the same day, they told me to clear the outstanding, WHICH I WAS NOT AT ALL USING, still I cleared on the same day through online payment and the call was transferred to same person SATHISH from cancellation department, he regretted for the inconvenience and again told that he would ask the concern department to cancel it and he assured that it would be cancelled within 24 hrs. It was deactivated the next day, however I could see it active state on 31st of March. Now I am staying in Nashua U.S.A and I will not be able to use the sim card nor talk to the customer care, I kindly request you to cancel my airtel postpaid connection immediately.



                                        Please help me out in this regards. It has been very frustrating for me to go over this.



                                        My post paid connection number is: [protected].

                                        Mobile Account no:[protected]



                                        Consider this as my authorization to cancel my connection and PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD.





                                        Thanking you

                                        Srinath D
                                        Dear Sir,

                                        Can u help me to cancelled criket SMS

                                        Regards

                                        Chanda
                                        my cancellation request no. is 28789517. why my connection is not cancelled till date? please answer
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