[Resolved] Airtel — Charged for own Toll free number | |
Hi EVERYBODY, how would you feel when asked to call the tollfree customer care number and then charged for it? I Faced the same situation when i received an SMS in which it mentioned a tollfree number for airtel from airtel for some radio services, I just called the tollfree number where i found that it done subscribing to the radio on demand service, which was not desired. I asked the customer care regarding this and they spoke arrogantly that you should have asked us prior calling to the so called "TOLL FREE" number and it was not to be solved anymore. This is not the first time i've faced such a problem with the Airtel service. [censored] the AIRTEL service, it has always created some or the other problems to customer. I KINDLY ADVISE PEOPLE NOT TO TAKE ANY SERVICE FROM AIRTEL IN ANY STATE..U CAN ASK FOR OTHER SERVICE PROVIDERS IN MARKET. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
plz deactivate radio on demand & my caller tune you deduct money and don't provide the service ... plz deactivate my number is [protected]...
Dont provide that services which didnt activated & due to this charges deducted, customer get irretated by your unexpected services. Introduction of charges on toll free number on 121 customer must have to pay for a call customer care 121 which services not activated by customer, this is totally inconvience to customer another thing is chrages on toll free no then how it can be a toll free (cost charged )
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airtel -charged for toll free no. — airtel charged call charges for toll free no.
I have called tata sky toll free no. [protected] on 29.10.2008 and about Rs. 17 had been debited from my account. I have taken up the matter with Airtel. But they are justifying their act.