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[Resolved]  Airtel — International Roaming cheating / wrong bill with poor customers, no proper system

I am a Privileged Customer of Airtel and holding this number ([protected]) from past 2 years now. I have maintained a very good credit history with Airtel.

But this time I am having bad experience with Airtel. I was in Saudi arabia (International Roaming) from 16Feb08 till next 5 days.

When I returned got the bill, I got a call to make the payment o[censored]nbilled amount Rs.289000 and your credit limit is Rs 11200.

Your urgent help is required in this matter as I am not ready to pay Rs 289000 for March 2008.
This is the problem at Airtel end, why they have not stopped the connection even after reaching the credit limit of rs 11, 200.
And there was no intimation message SMS/mail. This issue should be fixed by them because it is their fault

Thanks in advance,
Kanagaraj
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

Comments

sir, I AM IQBAL KHAN.MY NUMBER IS [protected] .ON THIS NUMBER INTERNATIONAL IS NOT ACTIVATE.PLS ACTIVATE INTERNATIONAL ROAMING ON THIS NUMBER.NOW I AM IN MALAYSIA.MY MALAYSIA NUMBER IS[protected]
THANKYOU
FROM IQBAL KHAN




VILL-TIHULIA POST-BAKKHARI DISTT-LAKHIMPUR KHIRI U.P INDIA

Airtel Prepaid — Wrong billing cheating

I am having airtel connection no. [protected] and every now and than airtel deduct charges towards some or other value added service latest example is chat services which i never subscribed best part is that you do not have any recurse available to address problem.what best can be done is that airtel says you have unsubscribed the service and money will not be refunded.
Best part is that if you want to speak to customer care(human) not machine than aiirtel will charge you money for the same. I think sunil mittal devised this strategy to generate more revenue excellent idea sirji first crate problem and than charge people for not solving it great.

AirTel — cheating in bill

I would like to file a complaint against Bharti Airtel Ltd. for
'financial harassment and mental torture' for the following matter.

Case: I filed a telephonic request to Airtel on 121 for Bill ambiguity for July 2011. I followed it up with their official complaint email address on their
website for around two months. I had not received a single call or mail from them. Acc. to their bill, i had surfed net that amounts to Rs.13,000 to Rs. 27,000/day. To my surprise, total amount bill is Rs.1600 that again is much beyond my expectation. On call, it was confirmed that i have to pay only Rs.750 but again bill that received says it is Rs.1600. Same story continues with current month also. I am fed up of their services. Again i had logged a request 2541720 for bill connection and cancellation of Airtel DSL Connection No. 4131065 on Aug.19,2011. They asked me to wait till 26 Aug. to get a revert and again this request was auto closed saying bill is correct. I am surprised how one can access nt for Rs.27000 in a single day.
Again i called Airtel and now they say that to disconnect teh connection, again log a complaint. Now they are not disconnecting my connection and offering me other plans and continously asking me to pay the bill.
I have exact same problem, they shot up by bill by 800% without any intimation... how can this be possible?

why they did not inform me in advance...

and the worst part is that i have not even used the phone that much... it is wrong billing.

i dont know what are my options...

can you tell me what happened to your case

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    Customer satisfaction rating
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    Complaints
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    Resolved
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    Airtel Phone
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