[Resolved] Airtel — SERVICE PROVIDER IS NOT LISTENING TO COMPLAIN SINCE 2 MONTHS

[Resolved] Airtel — SERVICE PROVIDER IS NOT LISTENING TO COMPLAIN SINCE 2 MONTHS

A Abhinav Anand from Ahmedabad, Gujarat

Dear Team I have be calling 121 visiting ARC Kalayani Nagar and VEGA Centre for the MCA ACTIVE & A PARTY DEACTIVE since 16th March 2008 but then of no use I justed wanted to know if AIRTEL is charging me the rental for MCA then why cann t they give service to the Customer I had called 121 around 14 TIMES visted ARC 5 times met Mr M H Qureshi Centre Manager but then of no use and lastly i thought this problem will be resolved by VEGA CENTRE but then it was of no use for your information that i have beeing to VEGA CENTRE on[protected] and 31st March 2008 but then everyday they said one ANSWER i e wait for next 24 hours and the Cust Care Exec named Ms Ajeeta even doesn t know how to talked to customer and her behaviour toward a POSTPAID Customer is like this then for Prepaid only Almighty is last hope So on 31st March 08 I have written letter to the Mumbai People and had a receiving from her but then that is also of no use I have sended mail to Nodal Officer nodalofficer mumbai airtel in and Appelatte appellate mah airtel in but then sending mail to them was of no use.Are they working for the Organsation I have heard alot about CUSTOMER DELIGHT and CUSTOMER SATISFACTION from AIRTEL where all has gone So finally i have only the last option as i have written mail to 121 airtelindia com but then even i didnot got even a COURTESY CALL FROM AIRTEL 121so know i have been left with one option to move to Consumer Forum and Print Media because of the Mental Agony and Time you people have taken. Thanks team, but then hope this WILL BE NOT REPEATED WITH ANY OTHER CUSTOMER. With Reagrds, Abhinav Anand [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
6 Comments	Share
Submit Close

Related Airtel reviews

View all 54497 Airtel Reviews

Comments

Pramod Kumar Mahapatra

from Bengaluru, Karnataka

In our area because of Air Tel Tower at -Urduna, po-Urduna, Via-Bardol, Dist-Bargarh, Orissa we are using air tel service. At the begining it was working properly. But from 14th April 2008 it is not working properly. Even with a distance less than 1km we are not receiving signal.We complained to Customer Care on dated 10.07.08, Complain No-COGCL[protected], called more than 10 times to Area manager, to distributor etc.Again we complained to Area manager on dated 29.07.08. But nobody is listening.In our area we are facing a lot of problem because of taking Air Tel connection. You are telling "Aisa Azadi Aur Kahan". But not providing the service properly. Therefore we request to solve the problem at early as possible.

P.A.Sudarshan nair

from New Delhi, Delhi

Dear Sir,

I am P.S.Nair staying in Gurgaon Dist Haryana and working MNC .

I am regular customer past 5 yaer and using airtile connection and the same used in my Business card also. Phone Nubmber :[protected]

But sudenly 4 month back my connectionis disconect and due payment penting Rs 5000 and extra usage for warp.but I paid the amount and request the clarification from Airtle 4 sector Gurgaon office But not get any information as well as my mobile number has been disconect past 5 month

I aproch in Gurgaon all Office but no respossible from them .

Now iam requesting my number Please reactvated and kindly return beacause this spical nuber([protected]) .

I seek your valuble responsible.

P.A.Sudarsahn Nair
GP14 Sector 18 Gurgaon
Haryana.

[protected]

ruchit nahar

from Chennai, Tamil Nadu

worst!!! worst!!! worst!!! customer care service...
i have been trying to get the details of my demo number from past 1 week and all that i have been doing is taking the complain numbers and been told that you'll get the information in next 24hours but nothing is being looked upon. I feel the the other service providers provide a better facility than what airtel provides. Kindly look into this as its quite annoying.

Thank you.

AMITKUMARSONEPUR

from Delhi, Delhi

SIR
MY NO IS [protected] SAY THIS IS NOT A VALID NOT WHY SAY I WANT WANT TO AGAIN PURCHAGE THIS NUMBER BUT THE AIRTEL DO NOT GIVE ME MY NO WHY SO PLS ARRANGE ME MY NO

MY SMART BIHAR CIRCLE NO IS [protected]

Rahul Vashishtha

from New Delhi, Delhi

Dear Sir,

We are required the some New Connection.

Please call / your Responsible Reperatative in our office the address is given below :-

Thanks

Rahul
+91-[protected]

Jyothi

from Bengaluru, Karnataka

Hi All,

I strongly advice to de-activate all your post paid connections from Airtel, it's a very stupid customer care they have. I have been complaining from past 2 months about my CUG benefits, not even there floor managers have capability to resolve our issue. They are not even de-activating my no. they simply keep on calling and tourchering to pay the bill, without sending me the revised bill. If you guys continue the service of Airtel you will simply keep on complaining and will not get any resolution from this stupid customer care. Please all of you go for some other service provider.

Regards,
Jyothi