[Resolved] Airtel — prepaid mobile e recharge not charged | |
On[protected] I went to Navin Stores R H Road Mylapore chennai 4 to e rechage my mobile phone prepaid airtel [protected] . Time 8.00 pm.I ensured that the corerect number was entered in the mobile phone of the franchisee which was used for e recharge. I saw the confirmation message the the number is activated. I have kept the mobile ay my home at that time. when i came home, i saw that the amount is not charged to the number. I have made complaint to the franchisee. (His mobile number is [protected].) I contacted Airtel customer care but they told me to contact the shop and make a complaint thru him. The shop keeper said it is not his business to rectify AIRTEL mistakes and did not take any steps. Will this happen to others also? will AIRTEL take any steps? Ravindran Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 30 Comments | |
Comments
Dear sir/Madam,
I am using my airtel M.P.prepaid Mobile no. [protected] since last about five yrs.
Now a days i am at Ahmedabad Gujrat.I do want to keep my mobile on roaming to be in touch with my M.P. contacts.
when i recharged here at ahmedabad from Airtel shop for Rs. 50/-, i could not get any balance & Airtel shopkeeper tekan money, told that now it is not my reponsibility whether you get balance or not ?
Now pl tell me how is responsible ?
121 say you talk to MP costmer care [protected]
Why i should do STD call for MP costmer care [protected].
Is this costmer care service of "Airtel" to his old custmer .
I want soon balance of my Rs. 50/- recharge.
I am using my airtel M.P.prepaid Mobile no. [protected] since last about five yrs.
Now a days i am at Ahmedabad Gujrat.I do want to keep my mobile on roaming to be in touch with my M.P. contacts.
when i recharged here at ahmedabad from Airtel shop for Rs. 50/-, i could not get any balance & Airtel shopkeeper tekan money, told that now it is not my reponsibility whether you get balance or not ?
Now pl tell me how is responsible ?
121 say you talk to MP costmer care [protected]
Why i should do STD call for MP costmer care [protected].
Is this costmer care service of "Airtel" to his old custmer .
I want soon balance of my Rs. 50/- recharge.
i'm not be able to use m_check service while i have try several of times .i want to my mobile recharge through mcheck my mob no is [protected] and i have sbi debit cum atm cards . well i have several of time contact with sbi call centre and also try with airtel helpline but no satisfied response from both of side please check my service and resolved that complanit as for as fast from your side and give any confermation so i 'm able to use mcheck service
thanks and regards
mohan singh
chandigarh
thanks and regards
mohan singh
chandigarh
Sir,
My no is [protected]... i had activated Mobile office at my Airtel no...it worked fine for 4 days suddenly it got disconnected ... i called to customer care and told complaint ..they told will credit my money in 24 hrs...but till today i did not get it ...when i tried to call 121 ...it says please sent ur message... i had sent lot of mess no response till now...i am fed up with their service...
airtel is cheat... cheap...
i hate airtel...
regards,
balamurugan
[protected]
My no is [protected]... i had activated Mobile office at my Airtel no...it worked fine for 4 days suddenly it got disconnected ... i called to customer care and told complaint ..they told will credit my money in 24 hrs...but till today i did not get it ...when i tried to call 121 ...it says please sent ur message... i had sent lot of mess no response till now...i am fed up with their service...
airtel is cheat... cheap...
i hate airtel...
regards,
balamurugan
[protected]
On[protected] I went to Ameerpet Shop in Hydrabad 4 to e rechage my mobile phone prepaid airtel no [protected] time 21:52:22pm. which is a Bangalore Number.I am in roaming I have e-recharge for 100 Rs but I got the message from Air Tel (recharge successful on[protected] at 9:52pm . Talktime Rs 1.0.1.MRP Rs 100.00 TransID 31499601 now send voice sms just dial *9xxxxxxxxx)I ensured that the correct number was entered in the mobile phone of the franchisee which was used for e recharge. I saw the confirmation message the the number is activated. I have kept the mobile ay my home at that time. when i came home, i saw that the amount is not charged to the number. I have made complaint to the franchisee. I contacted Airtel customer care but they told me to contact the shop and make a complaint through him. The shop keeper said it is not his business to rectify AIRTEL mistakes and did not take any steps. Will this happen to others also? will AIRTEL take any steps? I feel so bad... Devendra..
Dear sir / madam,
good Afternoon, I will open to new shop for e-recharge stall how to apply the e-recharge card and rules & regulations pls send the mail
Regards & thanks
Balamurali.S
Cell : [protected]
good Afternoon, I will open to new shop for e-recharge stall how to apply the e-recharge card and rules & regulations pls send the mail
Regards & thanks
Balamurali.S
Cell : [protected]
actuval we mobile number [protected]
Chennai - 12 pattalam - aria
dealer wrongly booster to topep recharge so now not incoming and outgoing
all so pl...
do need full
tq.
selvam
Chennai - 12 pattalam - aria
dealer wrongly booster to topep recharge so now not incoming and outgoing
all so pl...
do need full
tq.
selvam
My mobile number is [protected]
From
Pattalam - aria
Chennai - 12
Dear sir kindly requested
Dealer wrongly recharge for booster to topep pack so now
not incoming and outgoing as on 14/01/09 still
so please do fast active my conation
Do need full
Tq.
b.selvam
From
Pattalam - aria
Chennai - 12
Dear sir kindly requested
Dealer wrongly recharge for booster to topep pack so now
not incoming and outgoing as on 14/01/09 still
so please do fast active my conation
Do need full
Tq.
b.selvam
My mobile number is [protected]
From
Pattalam - aria
Chennai - 12
Dear sir kindly requested
Dealer wrongly recharge for booster to topep pack so now
not incoming and outgoing as on 14/01/09 still
so please do fast active my conation
Do need full
Tq.
b.selvam
From
Pattalam - aria
Chennai - 12
Dear sir kindly requested
Dealer wrongly recharge for booster to topep pack so now
not incoming and outgoing as on 14/01/09 still
so please do fast active my conation
Do need full
Tq.
b.selvam
My mobile number is [protected]
From
Pattalam - aria
Chennai - 12
Dear sir kindly requested
Dealer wrongly easy recharge for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
So please do fast active my conation
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
Pattalam - aria
Chennai - 12
Dear sir kindly requested
Dealer wrongly easy recharge for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
So please do fast active my conation
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
Again05/02/09 we pay rs:-48.00 but not recertify my problem
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
Again05/02/09 we pay rs:-48.00 but not recertify my problem
So please do fast active my conation
And he is not respond answer
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
From
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
Again05/02/09 we pay rs:-48.00 but not recertify my problem
So please do fast active my conation
And he is not respond answer
Actual dealer say to me on 13/02/09 for wrong easy recharge one month
Valued so now 14/02/09 but not active my line please check
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12
Sub:- wrongly easy recharged ( airtel )
Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
Again05/02/09 we pay rs:-48.00 but not recertify my problem
So please do fast active my conation
And he is not respond answer
Actual dealer say to me on 13/02/09 for wrong easy recharge one month
Valued so now 14/02/09 but not active my line please check
Dealer name – mr.rakesh mobile number - [protected]
As soon as
Do need full
Tq.
b.selvam
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Airtel prepaid mobile service — wrong debit atm
hello sir i have activared mobile office gprs service on my numbet [protected] and after using it for few days i disconnected it, but even throught i have deactivated that service i am being charged for it daily the rental of 15 rupess so i contacted the costimer care on 121 and they told that the service was active but it was a fault from thier side so we have deactivated the service, but its been 25 days now daily my 15 rupesss r debitated from my acount, so daily my balance is gone to negative, and daily i need to call daily they say the service was active so i have been debited and now they have deactivated but till today i havent seen any improvment, i have got fedup by calling 121 daily and tell them to refund, but its now a 4 day that i havnt recived a refund from airtel each time i call they say that sorry sir we have solved the problem, and u will get ur refund back within 2 hours 4 days have been passed but i havnt got my refund yet, and also how long will they charge me for the service that i dont use at all and once i even thought that if i am paying for the serivice then y not to use it, but then i came to know that my service was not active, and also when i was using the service i used to recive message that u have been debited 14.99 for your vas, but since i have deactivated the service i havnt reciveed any message it automatically get s deducted, plz tell me what to do coz i have fedup by callin 121 now, and even i am not able to talk with any of their head representative yet,