Airtel Complaints & Reviews

i got this connection near 1 months ago...i chose to activate mobile office...i've been trying to activate it since the past three days but it is not gettng activated....its been three days m calling customer servive and everytime i call them they say ur call is landing the department that is for new cusomers and m not calling 121...i do not understand when i call 121 y it say that "thankyou for calling 121"...and also m not able to set my telephone password ...THIS IS SO PATHEIC.......after calling for so many days and after spending so much time on my phone i got a manager who really followed up with me BUT AGAIN OF NO USE ..because he could not get anything activated and also he told he will get IVR changed for me but nothing changed..its been 1 month now m having this issue ....i always used to recommend everybody to buy airtel connection just because of good customer service but i am so much tired with them that i dont think so i would ever buy an airtell again..

Hi,

I purchased an Airtel Data Card last year in October with SNR: ML36C5083 and IMEI: [protected], bearing the number [protected] for rupees 6099/-. I opted 599 plan as per the plan posted on www.airtel.co.in/datacard. Since then every month I am getting a bill in excess of 700 irrespective of my low internet usage. I was dealing with supervisors in Airtel regarding the incorrect/excessive billing, in April this year as suggested by one of the supervisors I have changed the plan from 599 to 999 which is supposed to be an unlimited plan. Unfortunately the plan change was never updated and I continued to get the excessive amount of bill irrespective of my less utilization of internet service. One fine day Airtel has send me a bill of about 6000 rupees and discontinued my internet services, I personally met the so called supervisor Mr. Gyaneshwar from Airtel in their office located in the Whitehouse building, begumpet to discuss about the same, after multiple reminders this gentleman send a request to wavier the excessive amount they have billed so far.
After all this drama, my number still remains to be barred. I have now decided to discontinue this pathetic service of Airtels and opt for a better service provider. I sincerely request all not to opt for Airtel data card especially as their plan is not transparent and moreover it gives lots of mental pressure. Airtel customer service is the worst as their agents doesn’t know what they speak and to my surprise they don’t know what a DATA CARD is. I have undergone the pain and mental trauma, I request other’s not to.


Regards,
A frustrated Airtel customer.

Respected Sir/Madam,
My name is Pradeesh Mathai [protected] .I lounch the complaint on 16th of feb regarding the worng commitment of Airtel dealar outle . still now am not receving any solution from the service team 121. When i call @121 conseltend assuring me sombody will call you with in 24 hour! It is never hapn't .if i call 4 to 5 tims then sombody will call then ask what was the problum after telling the story agin commit me my sineor will call you sir. atlest i call to cust care @121 morthan 20 tims
simply Am telling you Sir/Mam still now no action taken aginest this complaint
Please give the solution ASAP
Thanks&Regards
Pradeesh Mathai
[protected]

I have a 1 No. That no. is [protected]. Your respresentative are not sincere. Yesterday I received a phone call from your representative. I told her to sent your executive at 11.00 am. in my office. They cant do. Today morning I check my mobile, Outgoing and incoming both are disconnect. This is not the way. If I pay the bill why do like this.

dear sir,
i have made a request to collect the bill 3 days ago but no response from your office i am surprised to see your working
dr harsh jain

[protected] Forwarded message[protected]
From: rajiv gupta <[protected]@gmail.com>
Date: May 3, 2008 9:04 AM
Subject: complain reg tel no[protected]
To: nodal.[protected]@airtel.in


dear sir,
i had recieved wrong bill i.e an entry of rs 120 is unnessary added while we have not subscribed to airtel secure. i had lodged a complain on 30/4/08 complain no 6164630. no reply nor any action has been taken . the service is really very poor. kindly take action . you can check your system . i will not pay anty delay charges as my due date is 7th. kindly correct the bill
bill no[protected]
ph no[protected]
harsh jain

sir, I am Ankit from harayana, you are kindly requested to bar/stop all y calls because i have lost my sim card.

dear sir
myself sumit kumar from village bastli disst. (karnal).i am a retailer ..my mob no is [protected].in nissing(karnal) there is an airtel distributor jo lagbhaj sabhi retailers ki scheme rekh leta hai.usne mera bi ek 59 ka coupen .maine iski complaint ambala zone big officer pardeep rawal ko ki.jiske baad muje 59 ka coupen mil gya.magar karnal ke area manager aur nissing ke distributor mere no. per ER-Balance nhi daal rhe.maine pahle mr. mahinder ko iski complaint ki magar unhone koi response nhi diya ulte muje hi kahte hai"ja dalwa le jahan se balance dalwata hai" yahi aakal hai aapke area manager distributor ko kya sale karega wo.airtel walo ko retailers ko koi aisa no. dena chahia jis per iss se sambandit complaint karen.15 may ke baad mere no me LAPU BALANCE nhi dla.so i hate airtel if they can`t give solution.

airtel me sabse buri bimari yeh bi hai ki .ek tarriff k baad dusta tariff recharge karne per pahle ka benefit khatam. galti se customer ke 2 coupen std aur local dal diye pahle wale ke benefit khatam .ye koi baat thodi banti hai. jab customer ne do coupen ke paise diye hai to benefit ek ka kyun

My airtel prepaid costomer care is not working...
my mobile no.is[protected]

Costomer care is not working since i have taken my sim.i have complent many timebut nothing works.so plz do something immeditely.my prepaid no.is [protected]

i have two postpaid card of airtel number are [protected] and [protected] i have complete submit my document and bill payment your executive says that card is activate in two hours but after 24 hour card is not activate pls active my card any query pls cont.[protected]

i am retailer my lapu no. [protected] and fos no [protected] meri sceem nahi de rahe hai

my mobile no [protected] is balance decuted of Rs. 130.00 on dated 13.08.08 any without resion pleased give me a reply

dear sir
Iam using prepaid card for the past 5 months.Last week ireceived aSMS in my mobile.Iasked my daughter to see the message.Immediately she clicks the button a message come that your have been charged Rs.50.On enquiry with the customer he asks for my mobile make and told that you have been charged with Rs50 and we can not do any thing.In this connection i have to add that nothing has been downloaded in my mobile.please arrange to refund the illegitimate charge made by you.It is nothing but a day light robbery.Please note that without proper approval the charge has been made .
In case if you fail to refund the amount i will approach to consumer forum, TRAI, Ministry Of Telecommunication etc to address my griveances.My mobile no [protected]
Thanking you

Yous faithfully

[protected]

Iam airtel costomer since last 2 years, Iam from Rajahmundry, near I L T D, juction, Iam suffering with this area network, this area network is very worst and poor, suddenly the call failed and no signal in this area.I sent many complaints to your customer care centeres, But this problem didnot solve, i sent many e mails also, Do you solve this problem ?/not?,

If not, i will do mouth pulicity, and spend some money aginst your airtel network, and i will somplaint TRAI, AND CONSUMOR FORUMS,

Is it number 1 in network? Trase, , very false, the airtel network is very very bad and negleteble worst company,

If You dont know how to solve this problem, please close this network bussiness, then you open BROTHEL COMAPENY, YOUR ARE SUITABLE THAT BUSSINESS ONLY,

hi how r u

Hi,
I am Gagandeep Puri and my Karnataka Airtel Prepaid Number is [protected].

I have a number of complaints against Airtel:

1. Customer care is horrible. Lack of information, improper communication and call disconnection after ever 2-3 mins is what I get when I try calling 121. Every time I try calling CC, I have to wait for all the announcements to complete before I can press 9 to talk to an executive. This itself takes about 1 minute. During the call, after you have explained the problem to the executive, the call gets disconnected!!! I wonder if the customer care executive himself disconnects the call!!! Not once or twice this happens almost every time I call Customer Care.

2. I recharged with a 249 recharge voucher and was told that 3 months hello tune would be free (no monthly rental). As told by customer care, hello tune would be activated within 24 hrs...
Even after 5 days the service was not activated. After innumerable calls, Customer care told to active the service by sending an SMS. After sending an SMS, 45Rs were deducted from my balance (30 for monthly + 15 for song selection). On calling customer care, a complaint number was given which is still not resolved even today after 2 months.
The only answer I get is monthly rental was charged because I activated the service by sending an SMS. But this was exactly what I was told by customer care to do!!

3. I requested for Mobile office to be activated on my cell, after sending the SMS, balance was deducted but the service was not activated. The customer care is useless as mentioned in point 1.

4. I tried recharging with the mcheck (Mobile recharging). It was successful for the first 2 recharges on different dates. When I tried to recharge for the 3rd time, my credit card was charged but balance was not credited to my account. On calling customer care, he told me that recharging/payment thru credit card is not available on prepaid!!! Then how did it recharge for the first two times? Any how the hell was it registered at the first place?

5. I was informed by customer care that Airtel live and Airtel Online cannot be used with HTC mobiles. But I have been using Airtel live n my HTC for 1 year now!! (Both in Andhra and Karnataka)

i want reg address for this mobile no:[protected] OR i want this no [protected] outgoing sms detiles i want, state mant date
aug2007 & sep2007 please replay me.

I am airtel customer since last 4 years, I am from Bangalore, I am suffering call drop from airtel, network is very worst and poor, suddenly the call failed and most of STD and IST call are drop at after completion of 60 pulse, I am not shore airtel blocking the network or dropping the call or Pulse jump from airtel. I sent many complaints to your customer care centers, But this problem did not solve, i sent many e mails also, even I ask them I will making payment for actual usage they said they don’t have option for reversal of call charges.
Always airtel customer care officer confirm there is no problem from their network alright, my question is if I call up to other network I to agree due to technical problem call can drop, but I calling up to same service provider who using airtel at Chennai .


please do let mm know how go to consumer form
Thanks & Regards
jai
airtel no [protected]

I applied for conversion from postpaid to prepaid for [protected] on 7/7/2008. On 8/7, the postpaid was disconnected. Today is 12/7 and the prepaid is not activated yet. Three trips have been made to Silverline at MG Toad Adyar after waiting for an hour each time with a token. They say "within two hours" every time. When I call[protected] their helpline, the phone is picked up and kept aside. I have not seen this kind of ineptitude, incompetence and pathetic standards of service in any industry anywhere.

I would suggest every one not to take Airtel connection.

There is lot of difference between their advertisement and actual service.

Customer care people are pathetic...

reliance gsm service (prepaid) — debating of call charges without doing the call

dear sir/madam
We would like to inform in writing that i am the register consumer of your prepaid gsm service mobile no [protected] which taken from rengali dist: shambalpur orissa.
since last one and half month i am observing/notice that my recharge voucher has been debited without doing the call.when ever i am trying to resister my complain in the customer care they did'nt register it and inform me that you are doing ISD call.

here i want to confarm you that i have never made any ISD call.

There fore you are requsted if such type of call is going on from my no.please cancel my registration of sim because i feel that some miscreant people may hackde my no.


please treat it most urgent.
THANKING YOU
UJJAWAL SARKAR

Dear sir,
I am Bibhuti Bhusan Dash, Address-At:Jayamangalpur, Po:Biribadi, Dist:Khurda from ORISSA working as a Team Leader in call centre of Reliance communication(Smart GSM Service). My prepaid airtel number is "[protected]". I have taken the connection on 16th March 2007. After that I have recharged Rs [protected]@/- Life Time Validity voucher on 10th April 2007.

But the processing fee [protected]@/- is always deducting on recharge of Top Ups bellow Rs200.00 from 4th january 2009 which is beyond the company's rule. Only for this inconvenience i have called to customer care mor than Twenty times. All the CSRs and TL's have informed me it will be resolved soon but they are not giving any commettment date or Time and not refunding the money. Except that, Some of the CSRs have wrongly passed me "You are a Rs [protected]@/- Lifetime customer by which I am completely irritated and finally decided to take the help of Consumer Forum.

Finally, I request you update my priceplan of Rs [protected]@/- LTV and refund all the deducted processing fees within 48 working hours.

Yours Sincerely,
Bibhuti Bhusan Dash
MSISDN:[protected]

Dear sir,
I am Bibhuti Bhusan Dash, Address-At:Jayamangalpur, Po:Biribadi, Dist:Khurda from ORISSA working as a Team Leader in call centre of Reliance communication(Smart GSM Service). My prepaid airtel number is "[protected]". I have taken the connection on 16th March 2007. After that I have recharged Rs [protected]@/- Life Time Validity voucher on 10th April 2007.

But the processing fee [protected]@/- is always deducting on recharge of Top Ups bellow Rs200.00 from 4th january 2009 which is beyond the company's rule. Only for this inconvenience i have called to customer care mor than Twenty times. All the CSRs and TL's have informed me it will be resolved soon but they are not giving any commettment date or Time and not refunding the money. Except that, Some of the CSRs have wrongly passed me "You are a Rs [protected]@/- Lifetime customer by which I am completely irritated and finally decided to take the help of Consumer Forum.

Finally, I request you update my priceplan of Rs [protected]@/- LTV and refund all the deducted processing fees within 48 working hours.

Yours Sincerely,
A frustrated Airtel customer
MSISDN:[protected]

Dear sir,
I am Bibhuti Bhusan Dash, Address-At:Jayamangalpur, Po:Biribadi, Dist:Khurda from ORISSA working as a Team Leader in call centre of Reliance communication(Smart GSM Service). My prepaid airtel number is "[protected]". I have taken the connection on 16th March 2007. After that I have recharged Rs [protected]@/- Life Time Validity voucher on 10th April 2007.

But the processing fee [protected]@/- is always deducting on recharge of Top Ups bellow Rs200.00 from 4th january 2009 which is beyond the company's rule. Only for this inconvenience i have called to customer care mor than Twenty times. All the CSRs and TL's have informed me it will be resolved soon but they are not giving any commettment date or Time and not refunding the money. Except that, Some of the CSRs have wrongly passed me "You are a Rs [protected]@/- Lifetime customer by which I am completely irritated and finally decided to take the help of Consumer Forum.

Finally, I request you update my priceplan of Rs [protected]@/- LTV and refund all the deducted processing fees within 48 working hours.

Yours Sincerely,
A frustrated Airtel customer
MSISDN:[protected]

Sir,

I have switched over my connection from POST PAID TO PREPAID. As a my part I have fulfilled all your procedures. From your part I haven't received refund for my POSTPAID CONNECTION. I have gone to dealer last 3 months but he doesn’t give any satisfactory answer. Is this all about I am looking for Airtel. Your representative is OM TELELINKS. Dhebar Road, Rajkot 360002. My mob. no. [protected]. Pl. tell should I continue my connection with Bharati Airtel? If I am gonna get the same services in future how could I keep continue my dealing with you. Reply Soon. Eagerly waiting for your favorable reply

Sir/Madam,
I do not know what words to use! I have not subscribed for any text messages.Forcibly you send some useless +waste of time messages and forcibly cutting Rs.20/ every 15-20 days from my account. Next time you send any such messages or cut my pre paid amt. you will be referred to cyber crime.
Please dont test my patience.
Vinodini Veena

Sir,
Dont send Text messages to [protected] and deduct money.
Vexed customer,

Please dont send text messages to [protected] .Send back money deducted.
Vexed Costomer

Please do not deduct amt. from pre-paid account for services not asked for .For mobile no. [protected].
vexed customer

Please stop immediately value added servic Love Tips. My mobile number is [protected]. Thanks>

My connection has been blocked despite payment of bill for Sept, 09 Rs.1690/- vide Chequ No.03993 dated 27.10.2009 cleared from my account with BOI, Panchsheel Branch. Your officials Sh. Bharat and Ms.Anadha kept on harping for non updation of payment account. The payment was made immediately on reciept of telecon on 25/26 oct as no bill had been recieved for the month. Same is the fate of bill for the month of oct.09 which is showing the previus bill amount paid of Rs.1690/- Strangely your cutomer care officials are insistent the the connection shall have to wait till the next due date for payment of the bill yet to be recieved by me. The due date as per your system voice masseges is 12.11.2009 and the total amount is about Rs.2900/- which includes Rs.1690/- already recieved by you.Hence ist it prudent on the part of your officials to blosck the connection and insist to wait till I pay for the current month bill yet to be due on 12.11.2009 ! Further why your officials should not locate the payment for Sept., 09 already made as per details made available to them ! Is it proper for an organisation like that of yours to have such officials in customer care who are non supportive sor reasonable and logical expectattion of your customer base rather than behave like an immune entity. I have been associated with Air Tel for over 7 years and all my family/friends have your mobile/intedrnet connections. It is really hurting that connection should continue to be blocked despite payment inspite of non reciept of bill. This has happenned on three occaisions in the past also when you customer care officials were advised to take whatever corrective steps were to be taken. But is it seem that there again it is the same immune approach. You are requested to look in to the matter and exercise proper check on your customer care and courrier service to make them supportive to customers' reasonable expecttations.
Thanks and expect an acknowledgement.

Dear Sir,

I have got run around with Airtel for a long time. I have registered a complaint plenty times and never got a resolution for my problem. Here is what happened in 3rd week of November 2008; i called to check if there is any deduction if i go to Mumbai. Answer from your representatives No! I was in Mumbai and there was a deduction of Rs. 1.50 thrice or four times a day, i was there for one week. Now the problem is I lost about a sum of Rs. 50 to 52 and I called may 50 to 60 times. Please know that each time I called your representatives were trying to either stop me in between and would put me on hold for a long time without informing me which is very very pathetic customer service which I think. I am a college student and i cannot bear this amount when i went to see my aunt who was very ill. The matter of fact at that time I was billed a Rs. 15 for some sort of nonsense sms subscription service which i never did and was refunded back when I called your customer service. I was been promised that i will receive the Rs. 50 or what was the total deduction which I still haven't got. I called on 20 March, 2010 for service issue and one of your Representatives in Mumbai office named Amit was on the call and for talking to 15 minutes he again cut the line. Horrible customer service. I have a reference number for bad network i encounter which I have registered a complaint in regards. The reference number is [protected]. I urged to get a confirmation call but have,nt got one very bad again. I know reading such a long mail is pain in the but but not getting a appropriate response would be a negative impression of your company it,s not a huge ask from but for the time wasting in this case is unacceptable. I request you to refund me amount of Rs. 1000 for the nonsense act by your customer service representatives. I would like to also advance my service for my mobile number +91 [protected]. I am sorry for the long e-mail but it was a mere frustration to express and I think I would get appropriate resolution for my long complaint. I look forward to here from you soon.

Regards,

Harshal Tari

105/590 Sant Tukaram Nagar,
Pimpri, Pune: 411018

E-mail: [protected]@yahoo.co.in
Mobile Number: +91 [protected]

I have taken a new airtel prepaid sim card. I was a new series starting with 789xxxxxxx.

Since day one, i have had n number of problems with this network provider. I am into manager role of a MNC and hence receive international official calls. But due to this network provider i have missed my important meeting calls and hence had lot of issues. I have raised N number of complaints, but that does not do any good.
I cant ever recharge this fir for nothing number online, when enquired abt the same with the customer care executive, they tell me that this series is new and so it cant be recharged online, they have been telling me the same crap for last three months.

IF AIRTEL can not manage there services, they better pack there bags and go do something else.

So for everyone who thinks Airtel is good at providing service , please tale my word and never go for airtel again.

My Number is :[protected]

I bought Airtel SIM Card (phone number: [protected]) in Lucknow on 2nd July 2010. Around 24th or 25th Aug the services of my number were abruptly stopped. I called the customer care and I was told that my number has been blocked because of address verification reasons, even when I had submitted all the relevant documents at the time of purchase of sim card. I stay in IIM Lucknow which is in Prabandh Nagar and surprizingly the address against my number was of some person in Hamirpur which is astonishing!
The customer care was highly uncooperative. I was asked to visit the nearest Airtel Relationship Center. I went to the address given by the customer care only to find that the address given to me was incorrect. It was a very frustrating experience. After relentless effort and a lot of complaints the Territory Sales Manager, Mr. Vivel Grover gave me a new sim card on 18/09/2010 with the same number. Such is the level o[censored]ncooperation that I had to travel to TSM's home to collect the sim card. Airtel didn't take up the responsibility to deliver it to me. However, the misery doesn't end here. In my first sim card there was a balance of approx. Rs. 300 which, I was told by the Territory Sales Manager, will be transferred to the new sim card, which has not been done. I recharged my number with Rs. 50 only to find that the services of my number has not been activated. It has been an extremely frustrating experience with Airtel. This problem has caused me a lot of loss in business. I am still not sure whether my number will start working again.

My advice to everyone: If you are in Lucknow, be cautious if you are planning to buy an Airtel number. The customer care service is pathetic and Airtel people are uncooperative.

Regards,
Tanpreet Singh

I have a airtel dth connection since june 09. The main challenge is the customer service. I don't understand how they can have such a pathetic team of customer care team. Airtel doesn't bother to resolve the complaints. their team of executives just put you on hold most of the time searching for answers. it is a very horrible experience to call the dth customer service department. There are multiple instances of the rep disconnecting the call. the only small ray of hope is the nodal office. once you write to the nodal office it usually gets resolved but there are lots of folow ups needed. to all who plans to take airtel dth connection think twice. the response worse than BSNL, when you hve a problem it takes ages to get a resolution. you may contact me at my mail id paul.[protected]@gmail.com.

Hi,
Documentation:
Regarding documentation, I have submitted my documents comprising of PAN card, Driving License, Govt. of India Identity Proof, Govt of India authorized personnel (Chief Manager as well as Assistant General Manager) Attested Declaration letter and proof four times in past two years by running to their AUTHORIZED OUTLETS (service centres) and duely filled up form in my own handwriting. Despite this, for past 15 days I am being harassed by calls and messages stating
"The documents submitted by you while buying your Airtel mobile connection are not valid as per the latest documentation norms laid by the Govt. of India. We request you to kindly submit the fresh documents at the nearest Airtel Centre within the next THREE days".

Further to this, they barred my number as well till the time I didn't confirm that I will be submitting the documents.

Problem: If the aforementioned docs are not valid, what other docs are possible and if these docs are required once again, what happened to the docs I have already submitted?
Solution: Why is Airtel asking me to go to their nearest centre, they must send their executives to my place. this will serve the purpose of verification as well.

Unauthorized Charge Deduction:
Since the month of July/August, I started receiving friendship messages and stotra messages & calls. When I realized about the charges being deducted from my account, I requested for the refund and to stop the service. The service was stopped, but till date I have received no refund.

Problem: If I have never requested for any such service, who authorized Airtel to provide me this facility? I am quite sure, I never press 1 or 2, etc for such kind of offers, rather I use to disconnect such calls in the beginning itself.

Service:
To this what may I say..........I am speechless!!!!!!!!!!!! I made more than 60 calls to Airtel customer care (121) but Alas!! I just lost the money and nothing happened. The CCE can't resolve my issues and every time I request them to connect to their supervisor, I just wait and learn the music. In all I have wasted more than 6 hours trying to reach a supervisor and am still trying. The date is 21st October, 2010 and 22nd October, 2010.

Customer Care:
My God!! Horrible collection of Customer Care Executives...........No Sense, No Intelligence, No Manners, No Thoughts, Rude, Adamant..........and a long list. The best example is this guy named Arnab and for rude behaviour A long list is there.......Finally when u speak rough, ur connection is hung............

Hey Airtel Guys/Owners, i[censored] wish to verify, listen to the call recording for 21st and 22nd October, 2010 for the number [protected]................

Hi Sir,

For the past 3 days, my Digital TV (Provided by Airtel) is not working! So far i have called three times to Airtel DTH customer Care. Everyday they say it will be resolved within today EOD. But no one has attended the call! Really i'm concerned about the Airtel DTH Service. Is there any way i can cancel the DTH connection and get the refund! thanks in Advance.

Sincerely,
Ram

This is Aman from Chennai and i am Airtel Prepaid subscriber. On 14/jan/2010 6pm i had issue with Airtel recharge that day, so i called Airtel customer care 198 and 121. I said to that the recharge was not credited on my account and requested for the information. But they did not provided the information they disconnected the call. I contacted another time and reached on agent. I informed him that the recharge was not updated on my balance. Hence requested the agent to check. The agent said that i have contacted previously to disconnect the hello tune service. I said to the agent that i did not called to disconnect the hello tune previously, just called to get the information about the balance. But he said that previous technician have documented that i have requested to disconnect the hello tune service. I said the hello tune song is my favourate song and i never wanted to miss the song. But he said its deactivated and no longer be available. I asked for transfer the call to manager he placed me on hold for 12 minutes and disconnected the call. I tried 3 times but all the Agents are disconnecting the call and are canceling the outgoing call from my number to Airtel Customer care 198/121. Never seen service like this before awefull and are no more usefull. They charged me for the service and giving nothing. Before i make any decision ahead i want my song back to number or else i need [protected] Rupees as compensation.

I am fed up from the so called customer care srevice given by Bharti Airtel, I have 3 airtel nos. even then i cannot get to the customer care executives, as the people over there have blocked all 3 nos.
I simply don't get why company forms such customer care units if they wan't to care for their customers.

** if they *don't* want to care for their customers.

Hi,
This is regarding landline and brad band connection.

Last year in the month of sep 10, I called up customer care to disconnect my connection as i was going away for 2 months. one of their executive advised me that instead you can keep your connection in safe custody by paying some charges and resume it back once your back. I agreed and it worked fine. but I didn’t know this gonna turn into nightmare for me in few months

Suddenly in Feb'11 I realized my broadband is not working. on enquiry I came to know that airtel has disconnected my connection based on my Sept'10 request. Firstly how come they acted on such old request. Anyhow they gave me new connection as it was there mistake. In the mean time I called many times to customer care to get my previous connection closed so that bill shouldn't mount up. I received more than 10 calls from different people asking the confirmation to close the previous connection. I was literally fed up explaining same thing again n again to these people. But now I realized it was all in vain as now I have received the bill for the month of march'11.

I need to know these corporate companies actually try and understand the state of customers. They have kept such untrained staff who just know to call and do nothing. it has been more than 2 months and I am really fed up with these guys. I would request proper action from your side.

Am Nadeem Ahmed got a new Airtel DTH connection 3 months back my customer Id :[protected] ..
I was using Reliance BIG TV for past 2 yrs & i was not satisfied with a service so i changed to AIRTEL , now i realise Big Tv service provider where much much better than this use of nothing AIRTEL ,, i just control myself busting out my anger bcos from past 45 days am facing a problem & still thr is no responce from their side .. i would have called atleast 5 times to customer care requesting for d activation of new HD channels , n d response will be from the CSR the engr ill be in my place within 72 hrs , but still i didnt even got a call regarding tat , n last time i specifically complained to the supervisor directly last weak still d same status , n i dont believe thgis email would also do some improvement , just wanted to rate ur service is pathetic

Since past 4 days there is no signal for airtel dth. I have already complained thrice (7154170, 718339, 7216401). Everytime I call customer care, they raise a complain and cut the phone. No technician has visited till now. .The customer care doesn't have any answer to this problem apart from raising a new complain. The local mobile number ([protected]) provided by the customer care is of no use. Nobody picks the cell even once.

I advise everybody not to buy airtel dth. I myself am going to dump this box and will check for some other alternative.

To: [protected]@in.airtel.com

Cc: [protected]@consumercourt.in, sunil.[protected]@bhartiairtel.in,
sunil.[protected]@bharti.in, sunil.[protected]@airtel.in, sunil.[protected]@in.airtel.com,

[protected]@airtel.in, appellate.[protected]@airtel.in, appellate.[protected]@airtel.in,
appellate.[protected]@airtel.in, appellate.[protected]@airtel.in,
appellate.[protected]@airtel.in, appellate.[protected]@airtel.in,
appellate.[protected]@airtel.in, appellate.[protected]@airtel.in,
appellate.[protected]@airtel.in, appellate.[protected]@airtel.in,
nodal.[protected]@airtel.in, nodal.[protected]@airtel.in, nodal.[protected]@airtel.in,
nodal.[protected]@airtel.in, nodal.[protected]@airtel.in, nodal.[protected]@airtel.in,
nodal.[protected]@airtel.in, nodal.[protected]@airtel.in, nodal.[protected]@airtel.in,

nodal.[protected]@airtel.in, [protected]@airtel.in, [protected]@airtel.in,
Nodal.[protected]@airtel.in, care.[protected]@airtel.in, [protected]@airtelindia.com,

[protected]@in.airtel.com, appellate.[protected]@airtel.in

Content-Type: multipart/alternative; boundary=0016e6de049b14338804a64679d1



Why the connection was deactivated without my information ?

I got it working after many follow ups, escalations. telephone calls and
emails - then how will I submit a request for deactivation ? Who did the
deactivation ?

Why are you irritating the customer like this ?

I feel helpless .. My job is getting effected ...

Now how many years I will have to follow up to get the connection enabled ?
They told 1 week - so sure it will take 2 years .. (because my previous 7
requests for small single same issue took 21 days and 100+ phone
calls/emails to resolve)

If the connection is deactivated without my knowledge why it take 7 days to
activate it again ?? Its just a 2 second job of activating the port right ?

Somebody help me please, help me please. I am pleading for help, please help
me. Why mentally torturing your costomers ?

Through internet only I do the job, don't put me in risk please.
I am pleading for help, help please, help ..

Hi,

I have been using Airtel DTH since last 1.5 yrs. But since last 6-7 of months I am facing lot of issues with it.

-set top box has a problem: One fine day all of a sudden the set top box stopped working and the Airtel customer care ( 'So Called') told me that I have to shell out Rs 500 to get that set top box repaired (which was very strange). And the guaranty of the box will be 3 months. And soon after I completed 4 months with that set top box , it again started giving problem and again I was asked to pay for the repairs.

Second with the service: Satellite position has been changed and for which they have hired some 'agents' (seems they are not even 10th or 12th class pass outs). They have no manners and basic etiquette's in dealing with customers. They behave in such a manner as if they are doing some kind of charity or Favor to the customer.
And the customer care people have only one thing to say " We will take your complaint and act on that and please forgive us for all the problems you have faced".
Its been 3 continuous days I have been calling to these people and they keep on repeating the same thing.
There is no senior manager or Team Lead available at call center pune.
Awaiting for some response from Airtel DTH

Consumer no.: [protected]

Still there is no resolution from Airtel side. Its been more than 5 days since my connection is not working. After getting frustrated I asked airtel customer care to disconnect my service.Next day I got a call from back end team and they requested me to not to disconnect my service and they will resolve my problem. Its been 2 days since the backend team had agreed to resolve the issue. And till not a single agent has visited my house...STRANGE!!! how this compant works !!!

Airtel is a company known for good service...But their service is pathetic. We receive their bills 10 days after due date of payment and we start receiving calls/messages/emails for non payment of bills..And when we come to know of this every month we go to deposit the bill for the amount stated in the message...But afterwards we come to know that they have added penalty/interest for late payment. And this happens every month. Secondly we registered a request to get an extension of phone and were told that it will be done by 13th April but still no one has turned up..Thirdly we had two connections from which we asked to disconnect one seeing their miserable service and it was disconnected but we received bill with additional 15 days of phone usage even after the phone was disconnected. On calling customer care, they listened our first complaint and when we told our next complaint, they told us to wait and then hung up on us..this is really pathetic.

Sir, your customer care is also pathetic..Whenever i call, they are very rude...i have to waste an hour on phone..they keep me waiting always and never even try to solve the problem...I am really pissed off with your company..Regarding my details, if you cannot solve problems when i call you, i do not think it possible that you can solve problems any other way..thank you

I regret to inform you that I have received extremely bad service. I am your customer of Broad band and fixed line with the telephone number[protected]. I had registered the request for change of installation in the same premises on 23rd June at 7.46 PM. I was assured that your call shall be attended within 8 working hours. To my surprise no one came to attend the request for 4 days.

Subsequent to which I called at the your customer support number once again on 27th June at 4.47 PM. I was stunned to listen hat your request has been closed by the engineer stating shifting done, however no one had visited. I asked who was the engineer, there was no answer. So, they again registered the complaint with the same old reference number. Ref no is 17654658.

Again no one turned up for 2 days. So I called today at 7.33 PM, again the same fate the call was completed by your staff on papers however no one has visited my house. On top of it, the Broad band which was working has also stopped functioning. Today's complaint registration reference no. is 17942582.

I am wasting my time, energy and effort in making complaints, writing mails to you. This is really unfortunate that company with the sound name called Airtel....the engineers and servicing department is so low on integrity that they will falsely close the complaint. This is really very surprising.

I am forwarding this mail to various people in media who take care of consumers from the atrocities committed by so called multinational companies boasting themselves to be clean. I shall also file consumer complaint. I have suffered a loss due to non functioning of my internet.

I am also logging complaint at TCCMS portal regarding the same.

The service of 3g that I receive has been pathetic and adding to my woes are your customer care executives.Whenever I call I only get directed and asked to call other numbers.
I dont know the what is the problem with AIRTELI trusted AIRTEL a lot but to my surprise it similar to BSNL services.
You people are NO1 when cost is the point , but , what about the matching service???

Namaste,

This is to inform you that your concern listed on 19 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I have marked lots of mail but Airtel no reverting . . Very Pathetic service

Core Issue :-
It's very serious issue that's why I am writing this mail directly to you.When comes to know on 12th July morning that the Number [protected], which I am using since 1.5Yrs amount deducted INR-1900/- ****** As i was using unlimited Internet plan charged INR-198 every month. ** ** Now story start on 10 th July i received a message from Airtel that my account will charge INR-198,so need to maintain sufficient balance. As i have already recharged my number with amount INR-2000/- with extra talk time inr-2200/- on 2nd July. So i was sure that i have sufficient balance and service will continue . .**** On 11th July i Download only one MP4 song around 5 MB data. When i wake up on 12th July, i was shocked that my balance almost gone .. **** Airtel deducted around INR-1900/-, Can anyone explain why ?**** I was out of station and Due to an emergency, i need to call but i don't have balance cause of Airtel only . **** I felt my guilty there . Who will responsible for that ?**** I call several times to customer care they provide me a complain number# CBDCC[protected] , one of your Representative promise me call back but i haven't receive ..**** I asked any another person cell phone and asked the status , agent advice i will get call back till 1400 hr , i also update my alternative number , but same thing happened.**** I contacted local airtel office in Panipat , they advice need to visit Karnal , I have mark lot of mails to Airtel , However no single revert from them .. Can any one revert me its my hard earn money ..
Regards,
Davender

CANCEL FIXED LINE

Landline #:- [protected].

Line got cut on airtel on Sep-28-2013. My parents have called local # + went to airtel office to complain the same. No one attended to resolve the issue.

Thats the reason I called Airtel Customer Service on Oct-01-2013 twice asking to cancel the service. They said that cancellation department will call back in 4hrs (Raghavendra) and 1hr (Nagabushan, interactionn #[protected]. No one has call me.

Today, again I called customer service to cancel. Finally, got the cancellation #[protected]. But, said that it will take 7 working days to cancel and I have to pay till that day. If the line got cut and I am not using the internet, then what’s the need to pay. Hence, I complained back with this reason - interaction#[protected].

Hence, I want the service to be disconnected ASAP and not to bill from 28-sep-2013 as internet usage is not available.

pathetic service

pathetic service i port my vodafone to airtel but i realize that my mistake no
one responding properly &amp;amp; i asked something they provide wrong infromation last
25 days i received a confirmation of port also received a sim but still havn&#039;t
activated verification also done 4times
distributor shiv [protected]

may airtel Mobile no is [protected]

Contact me [protected]

Hello Sir,
I have got a call from airtel for caller tune, i disconnected the call, but i got a sms just after, that inform me "you have been charged for caller tune downloading", Now i just want to know how the bloody caller tune get downloaded,when i disconnected the call. Though i am also from telecom dept., it seems that administrator hasn't configure the server properly. i have an existing caller has now changed.When i tried to inform the same to customer service, first it took long time to get the executive then he suddenly disconnected the call.i want my existing caller tune back with money. My call time is 21/12/10 17:23, i am requesting you to please refund my money asap , i will be grateful to you.

Thanks & Regards
Mukesh Tilwani
[protected]

i have also gone through the same thing 2 times, there is one no. 57875(tollfree) claimed by airtel, if you call on that number and if you dont select anything even thought it will select any hello tune automatically and it will deduct your balance,

I have complain 5 times, but there is no response, every executive i told to gives a different answer, all liars and chors.
I am fed up all this chori from there side.

Amit Wadhwani

Airtel — privacy violation and harrassment

I had an airtel postpaid connection for almost 20 months....my every month bill use to be an average around 850/- around 600 more than the rental..i paid this all the time since i spoke for those minutes....but then during mid of January i used my wi-fi mobile to access my broadband i did this for two days without any other devices being used on my only wifi....after two days i got a message stating my unbilled amount which hiked up about 1500/- than the previous amount which was sent to me couple of days ago..
I immediately called CC and explained the issue and informed them prior where the problem might and they understood and they said not to worry i will not be charged..i informed them very early almost couple of weeks earlier before the bill would be generated..i clearly mentioned them that they mistaken that i have used my gprs but wherein i was really using my broadband..i kept reminding them but everybody said they'll take care..but no body did because my bill was way too high...i called them said about the complaints i have raised explanations i gave before the problem they said it will be resolved they said it will be taken care they asked me to send a mail i have even send a screen shot of the two dates at which both my broadband and mobile details shows the data downloaded spoke with appellate send mail to couple of other people i was stating them i would not pay the bill until my complaint has been solved and my bill gets recalculated they said they'll solve the issue they made me run through all their departments none helped...lot of floor managers and executives harassing me and speaking rudely and saying i have no other go other than to pay the amount were the final things to happen..
i waited for 2 to 3 months then got pissed off and threw away the connection unfortunately all the details i had about this problem got deleted when my phone got formatted...now after 3 months i receive call from airtel stating i have to pay the amount of 4700/- his person who contacted me doesn't even know what my issue was i had to explain him again that would have been the 150th time i was explaining the issue he was not even letting me to go in to the office he was so blunt on his duty...he was agreeing to deduct the amount and asked me to pay 3178/- which twice than what i would have used the mobile for after the issue occurred i said after all i have gone through for past three months and getting humiliated i said i would not pay....and he said i have to face the legal issues..i said ok ill..

then after two days the airtel traced my call history when i used their mobile service and called all the numbers i called at that time and threatened them asking about me telling me as fraud to everyone is this the legal way of facing the issue..do they have authority to access one's personal records and use it for their purpose without their permission and saying as my friend and calling me fraud...they are threatening me saying that they,ll put me in jail... i knew what civil and criminal law is but then i can pay the amount but the true amount for which i have used the services not before they compensate me through proper apologies and money for the harassment and humiliation i have gone through before and after the issue...tell me if i am wrong some where i am just trying to acquire my rights as a consumer..guide me if i am wrong

my brother has found that, he gets the same old expired MNP ID even after 1st of June, , , , Irony..

After submitting the application on Dt.01 June 2011, I read ur comments on dated 11 June 2011.
Sir my problem has been not solved yet. Plz check this problem & solve this issue as soon as possible.
My Contact number is [protected]

i want resolution of my complaint as soon as possible. when you want payment then very fast services for calls and recovery now i want resolution of it so do fast otherwise ill take action through consumer forum.

Airtel Prepaid — worst service

changed ([protected])to postpaid to prepaid after 2 months struggling on 6.1.10.on 1.2.10 no. was stopped without any notice when I was on business trip to ranchi ,started afrer 4 days,caused loss & lowered my status, who will grant me justice pl inform

I purchased a connextion on the 15th of jan 2010 from the airtel outlet in bangalore (banaswadi) and since then i only had problems with this connection, and to top it all off they have disconnected my number since 4 th of feb when i submitted my documents TWICE as requested to those in the airtel outlet itself and they have no idea why was this even done.

vgfbdf

saala faltu ki services activate kardete hai...3G k jamane me polyfonic rig tone bhejte hai...aur nokia1100 me GPRS activate ho jata..chootia service hai..

nothing will happen as this is not my first complante...in the past i had submited many commplants but no respons from your side..your costermer care servic is also very bad

airtel sucks..thanxx to MNP now i m free to change my service

airtel sucks

Dear Mr. Rakesh Ranga,

Please check the below mentioned details.

My Cancellati​on Request No is 576053

Airtel telephone number is [protected] and Account uumber is 16323227.
Plan Name: 90438 - Swift 1099 Unlimited AT 1MBPS June Plan
DSL Monthly Rental: 1099
Your Modem/Router Monthly Rental(if opted for)*: NA/NA (Modem/Router)
Free DSL Usage: Unlimited
Free Voice Usage: Nil
Additional data transfer charge: NA
Voice Call Charges: Local [protected]@ 1sec ([protected]@1ps) ([protected]@1.2ps)
Charges for Additional Static IP: NA
Tax on total amount: 10.30%
Your DSL ID : [protected][protected]@airtel.in

Kindly take serious action urgent Basis. I do not want to waste my time with unnecessary discussion.

Regards
Gnanendra Devakumar
Mobile: +91-[protected]

Airtel customer care or Airtel Cheating Care

Hello Mr. Rakesh Ranga,

I would appreciate i[censored] can briefly explain what resolution have you provided for the concern raised here. I am still being charged for sending National SMS and also I am not able to activate Rs.21 SMS pack as it says that I am already having that pack activated on my number. This is becoming really frustrating and I have lost almost whole month validity without getting any benefits of this pack.

It would be great if you can help me in this regard.

Thanks,
Suman

Yes my issue is solved.But after waiting 3-4 days we had to solve it by calling a private mechanic.Wish Airtel Digital TV authority will take care of their customer's satisfaction in future.

I am agree

airtel, game subscription — game subscription

i had informed to airtel throw customer servise 121 5 time that i wrongly subscribed in online game ,daily deduct Rs 5/- , i have conformed by customer care exixutive that they recived my complaint and prossesed the query. and it will get resolve on 3rd of may 2011. I wait and get a conformatin message on same day acoedind the day . But i get surprised after watch the message on next day 4 may 11 its realy a chitting to customer . i also get tried twice after it at cistomer care .but after reciving call will took on hold on aa long time on chargeale call. Kindly resolve my querries get to oblised you
Thanks

AirTel — DEACTIVATE GAMES MANIA SUBSCRIPTION

I JITENDER KUMAR . MY AIRTEL MOBILE NO.[protected]. MY PROBLEM IS THAT UNNECESSORIES ACTIVATED REAGAIN GAMES MANIA SUBSCRIPTION SERVICE AND HAS BEEN CHARGES OF RS 8 FROM MY SIM BLANCE. I REQUEST TO YOU PLEASE DEACTIVATE GAMES MANIA SUBSCRIPTION FROM MY MOBILE NO AND I SHOULD RETURNS ALL SUBSCRIPTION CHARGES IN MY CELL PHONE IMMEDIATLY.
AM AWAITING YOUR RESPONCE.
THANK YOU,
JITENDER KUMAR
[protected]

AirTel — DEACTIVATED GAMESMANIA SUBSCRIPTION

I Jitender kumar. My Mobile NO. [protected]. Unneccories activated renewed games mania on my mobile.
charges has been of Rs. 19 .
I request to You please Deactivated Games Mania Subscription and return all charges of Rs.19 immediatly.

Airtel — gamesmania unsubscription

my number [protected] working with AIR TEL network cannot unsubscribes from games mania activation. please do that.my request number is CBDOV [protected]. it daily deducts RS 5 from me. thank u

AirTel — games mania subscription

gamesmania subscription
Daily rs 5 is getting deducted from my account .
Gamesmania is a dead AIRTEL service with no
Games available.
I have never opened the AIRTEL live site
the message comes from 54321 n other numbers.
Its been around 4 months i regularly call up customer care service, they say it'll be deactivated, but nothing happens.
The deduction keeps on going till the balance become ZERO. and as soon as i get the recharge done, the deduction starts again.
Don't know who has activated it.

Customer care is not able to unsubscribe it.
please do something about it i am really worried about changing of sim please deactivate it



Akshay
[protected]

I am Rubina Shetty and my mobile number is [protected] of airtel mumbai

This is with regard to the games club mania subscription for which I am being charged Rs. 5 daily.

I have already unsubscribed from this service since june and I have also received a message stating that I am unsubscribed from games club. However I am still being charged for the same.

I had called the airtel customer care number and they told me to send a sms LIVE DEACT to 511 which I did but I have not received any response. This was in June.

Please kindly look into the matter and stop this subscription charges of Rs. 5 daily from games club .

Airtel — Games mania subscription

k Im sry to say ,
But games mania subscription is still
active on my no. and rs 20 has been
deducted again so far
my previous balance was given back
to me but subscription is same as it
was
Please take a strict n fast action on it
Nitish kaushik
[protected]

I am Mt Colney, My mobile number is [protected]. I have been charged Rs 5 daily for gamesmania subscription, which I never requested. Please deacitivate gamesmania subscription for my mobile number.

But what about my balance u have to refund it

Sir I am from Pakistan plz unsubscribe game mani my mobile number is [protected]

my complaint no=[protected], against airtel.
i did not subscribe any scheme but i lost my money 1 Rs per day since last two months.
i want my refund money as well as claim to mentally torture also,so i claim 10000 Rs claim on airtel ,
if airtel did not take action i will go in consumer court because i have RTI act to know.

my contact no=[protected]
although i received mail from this concern but not satisfied till now.
This is airtel fault sir not mine.why i suffer.
i want my claim...please take a right action in this concern..ok

On Feb 22, 2011 at 6:16 pm, I have received a message from No:5050515 that I have been charged Rs. 15 for Madhavan event, while i haven't subsscribe to this. So, kindly return my charges back. Am using airtel prepaid number from almost last five years and my mobile number is [protected]. Kindly do the need fulfill and convey this to me on my mobile number.

I am regular user of AIRTEL MY mobile no: [protected]

15 days back i have been unnecessarily charged Rs.15/- for some type of melody pack . I even dialed 52345009 for unsubscribe..but its not at all working..to my surprise again today i have been charged rs.15/-

I have never subscribed for this melody pack just listened to the info from the call i received...that's all. how can you people rob like this. This is just like pick pocketing business. I request you to kindly refund my money immediately.

k.murali
[protected]

Sir,
As per my complaint listed[protected], someone called from Airtel that evening itself.He told that they will resolve all my complaints soon after verifying my account.After 10 minutes only Rs.5 has been credited to my account.But from that day onwards, I didn&#039;t get any money deducting SMSes from Airtel evenif there are irregularities when checking balance account.Now I&#039;m promptly checking my balance to find it out.Anyway congratulations Airtel for your prompt action.Can I refund the lost amount of Rs.484 in my terminated connection - [protected].

Sir,
As per my complaint listed[protected], someone called from Airtel that evening itself.He told that they will all my complaints soon after verifying my account.After 10 minutes only Rs.5 has been credited to my account.From that day onwards, I didn&#039;t get any money deducting SMSes from Airtel evenif there are irregularities when checking balance amount.Now I&#039;m promptly checking my balance to find that..Anyway, prompt action from Airtel has been appreciated. Now my query - Can I refund the lost amount of Rs.484 in my terminated connection - [protected].

Sir,
As per my complaint listed[protected], someone called from Airtel that evening itself.He told that they will resolve all my complaints soon after verifying my account.After 10 minutes only Rs.5 has been credited to my balance amount.From that day onwards, I didn&#039;t get any money deducting SMS from Airtel evenif there are irregularities when checking balance.Now I&#039;m promptly checking my balance to find that.Anyway, prompt reply from Airtel has been appreciated.My present query - Can I refund the lost amount of Rs.484 when Airtel terminated my connection - [protected].

Sir,
As per my complaint listed[protected], someone called from Airtel that evening itself.He told that they will resolve all my complaints soon after verifying my account.After 10 minutes only Rs.5 has been credited to my balance amount.From that day onwards, I didn&#039;t get any money deducting SMS from Airtel evenif there are irregularities when checking balance.Now I&#039;m promptly checking my balance to find that.Anyway, prompt reply from Airtel has been appreciated.My present query - Can I refund the lost amount of Rs.484 when Airtel terminated my connection - [protected].

Please unsubscribe Airtel IMLEE WAP weekly service immediately as i am loosing money from my balance for no fault of mine.please do the refund money and as i don&#039;t require this service

My mobile no:[protected]

Regards
Dhinesh

i cut down my land line internet connection 5 month back .but i did&#039;t get my refund back?
i want to know the reason behind this?


my adress-GYAN PRAKASH H NO 1FFD charya compound end point road manipal

Dear sir
I am tirath das mera disconect no.[protected] jiska bill kuch galti ke karan 2900 rs ke lagbhag aaya tha mere anurodh galti ko mana gya or muje 1900 ka bhugtan karne ko bola gya
. Jiska bhugtan Mene SBI bank ke chek no92508 se kiya tha
or no.[protected] ko punnah aarambh karne ke liye 6 monthly plan ke sath SBI check no 92905 se 3650 rs ka bhugtan kiya gya
parntu aaj dinak tak[protected] na hi conection aarambh kiya gya or na hi paise wapas kiye gye
tirath das
[protected]

Please Refund TT Money

Complaint No.CBNRV[protected]

complaint no: CBNRV[protected]