Airtel Complaints & Reviews

HI,

I have purchased Samsung LCD TV through RELIANCE DIGITAL Electronic shop on October 29th and recived one Airtel DTH activation Kit .i made a call to the executive he told that he will come in 2 days but he didnt came.after i made a call after 2 days but from that time he is not attending my call.so i request you to send a AIRTEL DTH EXECUTIVE to my home.i need it fast.please activate it as fast as possible.hope you understand.
regards
K A RAJU
[protected]

Airtel/prepaid mobile — unexpectable behaviour frm cust care executive

HEELO,
MY MOBILE NO IS [protected] & [protected], I REGRET TO SAY THAT I HAVE FACEED THE UNEXPECTEABLE BEHAVIOR FROM YOUR DELHI CUST CARE EXECUTIVE NAMED ARPAN ON 11 TH OF OCT-2008 WHILE I AM COMPAINING ABT GPRS REGARDING PROB CALLING FRM [protected] AT NIGHT ABT 2: 00 A.M. HE HAD DISCONNECTED THE LINE & ABUSE ME ALSO & AFTER THAT NOT SATISFIED THAN DISCONNECTED MY 1 YR SUBSCRIPTION FOR HELLO TUNE & AFTER I CALLED FRM MY ANOTHER NO. [protected] BUT NO RESOLUTION GVN TO ME & AS I KNOW THERE ARE SOME NO. OF PEOPLE ARE THEIR IN NIGHT SHIFT SO SOME HOW HE GET MY BOTH NO & ALSO DISCOONECTED MY SECOND NO'S 1 YR SUBS OF HT ON 29112008 AT 03:37 A.M. & I GET THE MSG OF DISCONNECTION FRM 543211 &I HAD COMPLAINT SO MAY TIMES BUT THERE IS NO HEARING OF MY COMPAINT SO IF ANYBODY IS SINCERE IN AIRTEL SO PROVIDE ME SOLUTION OR I WILL REGISTER A CASE OF MENTAL HARRASEMENT NOT FOR MY COMPENSATION BUT FOR THE VOICE OF CUSTOMER.

THANKS
ANKUR SHARMA
CONTACT NO...[protected]
NEW DELHIHEELO,
MY MOBILE NO IS [protected] & [protected], I REGRET TO SAY THAT I HAVE FACEED THE UNEXPECTEABLE BEHAVIOR FROM YOUR DELHI CUST CARE EXECUTIVE NAMED ARPAN ON 11 TH OF OCT-2008 WHILE I AM COMPAINING ABT GPRS REGARDING PROB CALLING FRM [protected] AT NIGHT ABT 2: 00 A.M. HE HAD DISCONNECTED THE LINE & ABUSE ME ALSO & AFTER THAT NOT SATISFIED THAN DISCONNECTED MY 1 YR SUBSCRIPTION FOR HELLO TUNE & AFTER I CALLED FRM MY ANOTHER NO. [protected] BUT NO RESOLUTION GVN TO ME & AS I KNOW THERE ARE SOME NO. OF PEOPLE ARE THEIR IN NIGHT SHIFT SO SOME HOW HE GET MY BOTH NO & ALSO DISCOONECTED MY SECOND NO'S 1 YR SUBS OF HT ON 29112008 AT 03:37 A.M. & I GET THE MSG OF DISCONNECTION FRM 543211 &I HAD COMPLAINT SO MAY TIMES BUT THERE IS NO HEARING OF MY COMPAINT SO IF ANYBODY IS SINCERE IN AIRTEL SO PROVIDE ME SOLUTION OR I WILL REGISTER A CASE OF MENTAL HARRASEMENT NOT FOR MY COMPENSATION BUT FOR THE VOICE OF CUSTOMER.

THANKS
ANKUR SHARMA
CONTACT NO...[protected]
NEW DELHI

HELLO
sir myself having a mobile no. [protected] from airtel since last two years . i have no complent about my connection but i want to share a personal quiry with you pls send me last three months calls details on my email [protected]@gmail.com its very urgent for us due to some domestic reason .hope you will help me about this metter .
yours thankful
Randhir kumar
R/O- FLAT NO 331POCKET-3C
SECTOR-16B DWARIKA N.DELHI 110075
MOB NO :[protected]
DOBIRTH :[protected]
PLS CONTACT ME ON THIS NO [protected]

Airtel — COMPLAINT REGARDING COMPENSATION NOT GVN

To whomsoever it may concern,

This is to let you know that I have been facing issues with my


telephone number [protected] for last 3 months,as some time its not working sometime lots of


crackling sound is there due to which my broadband connection drops sometime its not connected


and most of the time its very slow .Due to my busy schedule most of the times I am not able to


complain for the same aswell,cable has been changed twice outside the house in within three


months so what I should assume in this case that being a world renowned company Airtel uses the


worst quality of product or it could be due to work is not completed in proper manner by the


engineers due to which I being as a customer is suffering .I should be compensated for all this


inconvinience I had regarding the service .


In reply to this I recieved a call from nidhi(Corporate office) on 14.12.2010 at approx 15.25 on


[protected] ,but the call expirience was very bad as I explained her the issue that I have been


facing the issue for last 3 months as it has been happening since the cable was changed outside


the house in Oct'2010 ,I explained her that I didn't had time to use the conection for last 3


months due to which I was not able to compalint for the same as I was out of station for most of


the time and my doesn't know anything about the complint procedure ,Hence I am complaining late


.I informed her that I need compensation for this inconvinience that I am facing for last three


months .I have been using the connection for last 8 months and I have never complained in the


past for compensation ,but now since I am facing the issue so I should be compensated,I said as


per the engineer my telephone instrument is faulty and I would require a new instrument for the


crackling sound issue on the landline ,but the dropping connection and slow internet connection


still remains the same .I informed her that inorder to use the service for making calls and check


the landline connection I need a landline instrument Foc, and I should be compensated for the


problem Iam facing for last three months .She said that she would be able to provide the landline


instrument Foc in leu of compensation but would not be able to provide any other compensation


will get back to me regarding the same .She called me back and informed that she wont be able to


provide me any kind of compensation as there is no complaint logged .I said is it my duty to keep


chasing the fault,She said she can only book the engineer appt cannot do anything else .Then I


told her that I would like to cancell the service ,and she gave me options to cancell the service




Now the engineer was there at my house today on 15.12.2010 at 13.00 hrs and they still working on


it




In last I would like to say I have never expected this kind of responce from such a renowned


brand name that the customer care reprensentative don't know how to deal with customers .These


things leave a bad Impact on the company's name.In future I have decided that I will never go for


any AIRTEL product and never recommend anyone for the same .


I recieved a reply regarding the same but I have never espected as the way it has been sent,I


informed that I was out of station for approx 45 days due to which I was not able to check the


service and when I was here I was getting the same problem as I had in the october.So presumably


this is not working since I reported the fault in the first instance.Never have aspected this


kind of reply I know my rights as the customer .Will make sure will go further level required .


The job is now completed but I have received no reply regarding the compensation,Hence waiting


for reply




I recieved a call from saloni regarding the compensation and it was only for 15 days ,I informed


saloni that I have been facing this problem for last three months, she told me she would check


and revert it back to me ,I discussed the landline instrument issue aswell I questioned her that


if in future I would get any problem on the landline how would I suppose to know since I dont


have working landline instrument available .She told me that she wont be able to arrange for new


landline instrument but can manage to send the refurnished one or the old one ,I agreed with that


but then I recieved a call from kuldeep stating that would be sending someone to to connect the


instrument and he informed that there would be charged incurred if I would be sent a instrument &


I detailed him regarding the discussion I had with saloni he informed me that he would be


escalating the case to the further level.






Now I would like to know is it a right kind customer service that airtel is giving to the


customers by giving the customers false commitment ,I would would really like to take this matter


to the highest escalation deptt in airtel as I do have the recoding of the conversation that I


had with saloni.




I would like to say that I am very dissatified by the way my query has been handeled






Thanks &Regards
Kapil Chadha
[protected]
[protected]
[protected]

please change my email-id please make it [protected]@hotmail.com instead of [protected]@hotmail.com.

your sending my postpaid bill to wrong email-id. i am not able to see my bill.

AirTel — to change the registered e-mail id

the e-mail id, that is registered in my account, on which you are sending the monthly bill of broadband, is incorrect ,so change my e-mail id.

My correct e-mail id is :- " [protected]@yahoo.com "

Please email tjhe bill on the following Email id

[protected]@yahoo.com

please change my email-id please make it [protected]@gmail.com instead of [protected]@gmail.com

please change e-mail id from [protected]@premiumarani.com to [protected]@premiumarani.com and change mobile no. from [protected] to [protected]

please change my email adress as [protected]@gmail.com instead of [protected]@gmail.com and address as TAP Venkatadri SRT 202, Sanathnagar, Hyderabad-500 018. for my mobile no :[protected]

Please update my mail ID to [protected]@gmail.com My previous mail ID was suresh.[protected]@indoasian.com
Airtel No : [protected] . Contact number : [protected] (I will be available @this no only).

Please update my mail id to [protected]@gmail.com my previous mail id was [protected]@gmail.com
Airtel no :[protected].contact no [protected](i will be available at this no only

Change my email id
change my email id as [protected]@yahoo.com and send my all broadband/Post paid bills to my new email id.
My previous mail ID was gambhir.[protected]@yahoo.com.
Satish Gambhir, my post paid No. is[protected] & mob No. is [protected]

Reminder for Change of my email id
Please change my email Id: [protected]@yahoo.com instead of gambhir.[protected]@yahoo.com and send my all broadband/Post paid bills to my new email id.
Thanks:
Satish Gambhir,
Mob No. is [protected]

Reminder for Change of my email id
Please change my email Id: [protected]@yahoo.com instead of gambhir.[protected]@yahoo.com and send my all broadband/Post paid bills to my new email id.
Thanks:
Satish Gambhir,
Mob No. is [protected]

As I noticed on my dsl land line no[protected], A /C no 14615867, my e-mail registered with you is not correct.

I therefore request you to kindly change my e-mail address to [protected]@gmail.com, instead of [protected]@rediffmail.com.

Kindly do the needful at your earliest.

Thanking you in anticipation for the same.

Truly yours,

Mrs. Sharda. Kewalramani.
B / 5 / 2, Goyel Inter City.
Near 'S A L'Hospital
Ahmedabad - 380054'
[protected] ( M ).

1. Mobile No. [protected]: My present mail id is [protected]@gmail.com instead of [protected]@itgi.co, in. I tried to change on line but have failed
2. Landline No. [protected]: Please change my mail id as [protected]@gmail.com instead of [protected]@itgi.co, in.

Change my e-mail Id to [protected]@yahoo.com to [protected]@yahoo.com my number is [protected]

please Change my e-mail Id [protected]@hotmail.com to [protected]@hotmail.com my number is [protected]

please update my e-mail to [protected]@yahoo.co.uk please send my all bills to my new e-mail id.my previous e-mail id was [protected]@rediffmail.com my postpaid no is[protected].cell no.[protected]

Please change my existing mail ID "[protected]@indian oil.in" Since I shall be superannuate from my service wef 30.09.2013 and my said ID will be stopped. Please send my airtel bill and payment receipt to my mail ID "[protected]@gmail.com" My Airtel number is [protected], Relationship number [protected] and address-H.No. 22 Satgaon Jyoti Rekha Path, PO. Udayan Vihar.

Thanks and regards.

C.K.Mahanta

Please change my existing mail ID [protected]@yahoo.co.in" Since I shall be superannuate from my service wef 2009 and my said ID will be stopped. Please send my airtel bill and payment receipt to my mail ID "rajesh.[protected]@gmail.com" My Airtel Number is [protected], and address-A-146A New Ashok Nagar Delhi 110096.

Thanks & Regards,
Rajesh Kumar

pls change my email id my old id kanagaraj.[protected]@gmail.com
My new id kanagaraj.[protected]@gmail.com
Chennai my mobile no [protected]

Hi Team,

Please change my email id, you are sending my incorrect email id So that please update correct email id, your data base email [protected]@gmail.com this wrong id.

[protected]@gmail.com, plz show carefully and sending once.

My airtel no : [protected]. And send me my soft copy.

Hi Team,

Please change my email id, you are sending my bill incorrect email id So that please update & correct my email id, your data base email


ahatacsham.[protected]@gmail.com this wrong id.

ahatasham.[protected]@gmail.com, plz show carefully and sending once. so pls send my bill this email ID.


thanking you

My airtel no : [protected] . And send me my soft copy.

Please change my email to [protected]@gmail.com, as i am not able to access the old email id . My mobile number is [protected]

Thanks&Regards,
Balu.

Please change my email to [protected]@gmail.com, as i am not able to access the old email id . My mobile number is [protected]

Thanks&Regards,
Balu.

Hello Team,

Please change my email ID to [protected]@yahoo.com.au

My old email id is not valid anymore. So kindly send all communication and bills etc to the above email ID.

Thanks,

Deep.

change my email id as kishan.[protected]@outlook.com and send my all broadband bills to my email id

Please change my existing mail ID "[protected]@sify.com" Since I shall be superannuate from my service wef 30.06.2014 and my said ID will be stopped. Please send my airtel bill and payment receipt to my mail ID "[protected]@gmail.com" My Airtel Number is [protected], .

Thanks & Regards,
Nand Kishore Juyal

Hello my number [protected] this number bill i required in mail ID : [protected]@live.com

My Airtel no [protected]. I not registered my ID in my profile.
My email Id is [protected]@gmail.com. Pl add in my profile and conform

Please change my email id from [protected]@hotmail.com to [protected]@gmail.com. Mobile number [protected]

Please change email id from [protected]@hotmail.com to [protected]@gmail.com. Mobile number [protected]

My mobile number is [protected], Pl change my email id as sanjiv.[protected]@yahoo.co.in. My email id with you is wrong

Please update my Mail ID as "[protected]@gmail.com" instead of [protected]@gmail.com

Plzz change my email id to [protected]@gmail.com for the number [protected]

Pls. change my email id, u are sending my bill on wrong id, my correct email id is- [protected]@yahoo.co.in

Need to change email id for all bills
[protected]@gmail.com

please change my email id..my current email id was [protected]@gmail.com.please make it a correction to saisrinivas.[protected]@gmail.com.please send my ebill to that mail id

Please change my email id you had registered my wrong email id. My email id is [protected]@gmail.com and you had registered as [protected]@gmail.com. my landline no. is [protected] and registered with the name of naman wadhwa and mobile no. [protected]

please change my email id my mail id is [protected]@opulentindia.com

Please change my e-mail address as [protected]@yahoo.co.in in place of bose.[protected]@balmerlawrie.com

dsl - [protected] plz change my email id [protected]@gmail.com

My airtel number is [protected] and the email id that you are sending my bills is at [protected]@gmail.com.
Please note that my email id is [protected]@gmail.com.
Kindly update the same in your records and confirm by mail.

my mobile no. is [protected] please change my billing id as [protected]@gmail.com

please correct my email id [protected]@gmail.com to [protected]@gmail.com
mu airtel nmbr is [protected] and send any information or bill on my gmail id
thanks
basruddin

Service request category - Internet my area pincode 383120 hai is area me 3g network ki problem hai jaldi se solution kijiya my mobile number hai [protected] please help me

Please change my email id as [protected]@gmail.com my phone number is [protected].

[protected]@gmail.com

Hi,

Please change my email id, you are sending my incorrect email id So that please update correct email id, your data base email [protected]@gmail.com this wrong id i can't access that.

[protected]@gmail.com, plz show carefully and sending once.

My airtel no : [protected]. And send me my soft copy.

Hi Airtel,
This is Vinoth. My Landline no :[protected].
Please change my email adress as vino.[protected]@gmail.com because [protected]@gmail.com is not mine. So change it soon.

please send my internet bill to aps.[protected]@gmail.com instead of sanjaysinghchouhan11 @gmail.com

AirTel — to change the registered e-mail id
the e-mail id, that is registered in my account, on which you are sending the monthly bill of broadband, is incorrect, so change my e-mail id.

My correct e-mail id is :- " [protected]@yahoo.com "
Mobile no : [protected]


Airtel land line no : 41221694
Airtel DSLID : [protected]_kk

Som Projects private limited, janak puri new delhi .
we are total 8 users here of your airtel postpaid numbers.
But there is to much network issued from last 2 months .
No one can response .

Kindly provide your solution otherwise we all switch to other company connection.
My contact no. is [protected], [protected] and others .

Dear all,
Reg the present feed back from market regarding your network, their is a massive complaint regarding tapping the numbers without approvel from police deparments. your managers have axcess to all these tatics& and they take lumsum amount from corporates 7 induviduals.on monthly basis.this is happing from years.plz make necessary changes& moniter your branch managers activities respectively.otherwise you will lose major customers .this has been happend to vodaphone & BSNl.CHOICE IS YOURS>>>>>>>>>>>>
THKS
TEAM RED

The e mail id registered with yourself is incorrect. We request you to kindly update our email id

our correct e mail ID is : [protected]@ymail.com

PHONE NO.[protected]

Hi team

Please change my email id given incorrent email id please correct email id, your data base email
[protected]@gmail.com this is wrong id.

n.[protected]@gmail.com this is correct id please correct it.

landline no.[protected] MY mobile no.[protected]
Chennai. send me copy.

Thanks & Regards,

N.Venkatnath

Everything is fine but i would like to change my email ID for landline no.[protected] from [protected]@novaplay.in to [protected]@nodwin.com asap. I tried sending message from my registered mobile no. "UPDATE EMAIL " to 121 but it came back to me saying I have typed wrong message.

Please help.

change my email ID for landline no.[protected] from [protected]@novaplay.in to [protected]@nodwin.com asap. I tried sending message from my registered mobile no. "UPDATE EMAIL " to 121 but it came back to me saying I have typed wrong message.

Please help.

Sir,

I've change my email id as [protected]@gmail.com TO [protected]@gmail.com and send my all broadband bills to my email id

[protected]

Thanking you

Respected sir/madam,
I am Bhimoni Hondique I am complaints of my network related but still have not working.
How much day I am waiting and Airtel is not a high speed than Jio.
Please reslove my problems or kindly advise network team .
Details Are-
Name- Bhimoni Hondique

Distric- karbianglong.
Villege-jaborajan
Pin -782470
Nearest landmark-japorajan L.P scholl
State-assam.

Please immediately resolve my problem

How can I registered my mail id in airtel

[protected]@gmail.com

Register my email ID

Hello Team,

Please update my email id, [protected]@emirates.com to my prepaid mobile number: [protected].

Thanks,
Vinod

hello, i would like to say that our relationship no is [protected] and we have not received the bill by EMail.
So please update the EMail id and Id [protected]@yahoo.in

Thanks

Dear sir,
my land line no is not working from three days.airtel engineers are not providing suitable services.please resolve my problem.
Thanking you
kanchan joshi
[protected]
superior.[protected]@rediffmail.com

I have a Blackberry 8520 handset (which is sim locked to airtel).I am a prepaid user and I had used the airtel bb plan 899 for the first month, for which it worked efficiently. From the next month onwards I wanted to convert that plan to 299 plan. For that I messaged 121 for activation but I am receiving the msg that
"we already have a provisioning request under processing. please wait while we process your request."
And it has been 2 months that I am still waiting without any activation. I sms'd 121 atleast 100 times also called the BB technical support 20 times, I am getting a frustrating response that there is a server problem and it will get sorted out in 24 hours. Now they are telling me to convert your prepaid to postpaid so that we ll be able to activate your service.

Now that's irritating..

MY MOBILE NUMBER IS [protected]. I HAVE ALSO BEEN CHEATED BY CHARGES TOWARDS UNSOLICITED RUBBISH MESSAGE FROM AD-54321 SAYING THEY HAVE RENEWED SUBSCRIPTION FOR LOVE5 WITHOUT MY PERMISSION.THIS MESSAGE COMES FROM LOVE NUMBER 53030 CHARGING ME FOR THE RUBBISH MESSAGES WHICH FILL MY IN BOX WITHOUT MY PERMISSION. I AM VERY UPSET BY THIS AND WANT AIRTEL TO STOP THESE UNSOLICITED MESSAGES RIGHT AWAY AND RETURN THE MONEY SO FAR INCLUDING PERIODICALLY CHARGED.OR SHOULD I TAFE IT UP WITH TRAI

hello...
i'm the owner of mobile number [protected] i have been charging
daily 10rs for using net... but actually i'm not at all using.. today when i wake up at mornijng... i saw the message as you have been charged Rs.10 for using internet..
yesterday allow when i didnt touch the phone as i was in coll my phone s at home... asa i reached home i got hte message you have been charged Rs.10 for using internet... lik this daybefore also i lost my balance Rs30 unnecessarily... for sure i know i'm not using a servise or using net...
pleas file a complain and rectify my problem please get back my balance to me...
and this is unfare from airtel... i'm charged unnecessarily when not at all using the internet...

hello,

i m the owner of mobile number [protected].
yesterday i had used internet service on our mobile, i had opened Facebook and yahoo mail. it must have taken me 2-3 min of browsing and then i exit from the system. however your system started deducting money continuously.. almost 250 rs have been deducted, its more than now 24 hrs and u r still deducting money and sending messages for the same. after every 20-30 min we are recieveing message" 4.80 rs charged for xyz kbs of download" even though we are not using internet service anymore.

we even switched off the phone twice but nothing happened, money is still deducted. there seems to be a glitch at your end. this is your technical fault because of which we are losing our balance. please rectify this immediately and refund the money. this is very unacceptable.

Hello
my mobile no. is [protected]. I too agree with the automatic balance deductions airtel is accused of. I am not interested in any of the value added services of airtel but I am frequently charged rs.5-15 unnecessarily with the message 'you have been charged rs.5 for activating the '______' service'. But on 23rd May the problem became serious when I was surfing facebook on mobile internet and I received a message that 'You have been charged rs.65 for downloading java game from airtel.But actually no file was downloaded on my phone.On contacting customer care, I was told that the money cant be refunded because it was purchased by me and it was not due to airtel service. I was really annoyed.Please try to return my money as soon as possible.

Thanks,
Arush Nagpal

on 19 Sep 2010 i made a complaint to airtel customer care that my set top box is not working,they provided me a complaint number and told that engineer will visit in 24 hrs........................but my complaint is not solved till 01 Oct 2010.engineer told me that u r set top box will be changed by swapping method or u should pay 1000 rs i will provide u a new set top box..............but when my swap set box will come who will use it.....................tell me||||||||||||||||||||||||

I agree 100%

I am not satisfied with this.

I need your apology letter send by you to my home for sending Adult sms to me.

You can not send any vulgar & Adult sms to me.

So send me apology letter to my house in writing.

How can you send such vulgar sms which I am writing again for your knowledge

"
Hottest babes bikini room! Mens are not allowed.Click

http://202.87.41.147/hungamawap/airtel/88804/promo.php3

"
There are some other sms also like this.

So send me apology letter in writing to my home.

Dear Sir,

My name is Panduranga from Bangalore and my no is [protected], i am also getting such a messages can you please stop sending this, message details below.

Title: Naught Models! UNLIMITED images Click [protected]@99
Address: http://202.87.41.147/hungamawap/airtel/88804/promo.php3

If this repeats, Seriously i will take you guys to consumer court.

So, I request you to stop this nonsense messages.

Regards,
Panduranga

i am not satisfied as your company has not resolved till date & also you are sending such vulgar msg to others also like Panduranga from Banglore whose number is [protected].

So the conclusion is Airtel is adult datting providing company.

Send me apology letter to my home for each of your vulgar msg sent to me.

Good Morning,

I am getting Service messages from Airtel daily and from last 4 days, Rs 5/- are being deducted from my prepaid mobile balance.

I would like if you can get that checked and resolve it as soon as possible.

The messages come from some hungamawap/airtel. When I checked on web, I found the similar complaints from many other customers also.

I would be obliged if you find the solution to the problem at the earliest.

Airtel — unwanted sms after DND

i have already registred for DND service on my mob [protected]..on 10/10/2010 ..after the 45 days of activation period i am still getting the sms ..please stop this ..otherwise we will look forward other actions ...aritel is cheating customers..by doing this and by charging money for saying this to customer care executive..
Sobin

Hi
I have registered for DND in[protected] but still i am getting promotional Sms on my Airtel No.'s.

I have complained for this many time but unable to get favourable responce everytime.Now i am thinking of closing one of my Airtel no because of Promotional messages.

Regards
Vineet Bhatia
[protected], [protected].

AirTel — Airtel is the biggest thief

1st Plan Given to me :- 699rs for limited usage of 3gb.

My name is Harminder Virk ,i have an Airtel broadband connection[protected] , which i got activated in Feb, 2011.Since then i m facing problem with the services provided by Airtel team.

Following is the list of bad customer service provided to me.

1. 1st Month :- Sales executive explained the plan incorrectly and i got wrong bill which i never expected , finally he accepted that he was wrong but requested me to pay the first
Bill as from next bill he will change my plan to 449rs/m which is unlimited free for surfing and downloading.I accepted that and paid my first bill without any issues.

2. 2nd Month :- I received a call from airtel ,that my plan has been changed to 449rs/m and from next month i will recieve bill according to that , i was ok with that and started
using the net according to my needs,
At last i got a bill of 2500rs and something, so i called airtel helpline (121) and they said they said airtel have some next bill cycle policies which was never
explained to me correctly at first point, so it's not my mistake now and i asked the executive to let me talk to a supervisor and he denied and said he will not
transfer my call
Executive name :- Ashwin Singh ( and he was felling very proud while saying no, Good! ).

Bad Customer Service Experience While Calling 198


1. 2nd May ( Morning ) Sorry i am not sure about the time but it will around 10:30.

Shreya picked up my call and asked i want to talk to a supervisor she said all are busy will arrange a call back for me.I was polite and said fine.


2. 2nd May ( Night 9pm) Was waiting for the call

Finally i called again at 198 and Saurabh picked my call and i said the same thing i need a supervisor and finally he disconnected.


3. 2nd May ( Night 9:05pm )

I called again thought someone might help me same thing happened , executive name Manish disconnected.


4. 20th Apr

I got a message from Airtel that i will get a call from an executive and he will explain me the bill for a landline number i doesn't have.
[protected], i don't know whose no is this but they keep on sending me messages for this no's bill aswell. Strange but true airtel have no idea what they are doing.


5. 2nd May ( Night 9:08pm )

Finally a guy Nilesh helped me , he was very good and calm too.


I contacted their nodal officer and the head offices but no one replied back and said will disconnect my services....

Thanks

My Name is Vinay and i have received the same message without subscription on Dec 8th 2010 at 14:37:20

"It says Thankyou for subscribing to Airtel blog (PoojaG). You have been charged Rs.10 for 30days. To unscribe, SMS UNSUB PoojaG to 52000"

Incredible attempt to earn money by Airtel, most of the users will forget about this and end up paying bills.

VInay Kumar
[protected]@yahoo.com

I have received the message thrice, today 06th April 2011, being the latest. It says "Thankyou for subscribing to Airtel blog (PoojaG). You have been charged Rs.10 for 30days." And now they don't even give the number to deactivate.
Have contacted the customer care twice earlier and everytime they say we would deactivate it but the amount is not refundable. The most ridculous: while complaining when I asked them that my money is being stolen, the executive says "yes sir we know but can not refund it". What kind of service is that??
Why am I being charged for the service I never opted for?? Isn't it simply a way to steal the money. Airtel such a big company and this cheap way to earn their income, .

Same with me! I sent unsubscribe, but my 10 rupees is gone??

SIR. I HAVE A PREPAID NO.[protected] AND RECHARGED FOR 222 ON 8TH NOV 2011. IT IS A SPARE NO. KEPT IN MY HOUSE FOR URGENT MSGS TO MY MOTHER. I HAVE A BALANCE OF ABOUT 80/- RUPEES AS ON 27TH JAN 2012 NIGHT. ON 28TH I RECD A MSG WHICH SAYS "" YOUR CURRENT TARIFF EXPIRED, ENJOY DISCOUNTED LOCAL STD/RATES OF 1.5 P/S FOR FREE RC WITH RC27 TO REDUCE YOUR CALL RATES TO 1.2 P/S FOR 6 MONTHS.""-- THIS MSG I RECD AT 16:03:40 ON 28TH JAN 2012. I MADE A RC27 AT 18.45 HRS ON 29TH JAN 2012. ==== MOST SURPRISINGLY ONLY RS.27/- HAS BEEN RECHARGED, WITHOUT ADDING THE EXISTING AMOUNT (IT SHOULD BE ROUGHLY 80 RS.) == I MADE UMPTEEN CALLS TO UR CUSTOMER CALL 121 @ 3 9 1 OPTIONS. ALL ALONG I HAVE BEEN GIVEN A REPLY THAT THEY DO NOT KNOW WHEN MY NO. WAS RECHARGED. I TOLD THEM THIS CELL NO. IS BEING USED SPARINGLY. NO OUT GOING CALLS.. A CALL ONCE IN A WEEK OR SO. == ALL MY INQUIRIES HAVE BECOME IN VAIN. UR PEOPLE KEPT ME WAITING. ONE WAY OF LOOTING THE CUSTOMERS. FIRST TIME, 6 MTS, 8 MTS, 10.2 MTS. ABOUT RS. 8 /- WAS LOST. BUT I DID NOT GET FAVOURABLE REPLY.. AS TO WHAT HAPPENED TO THE BALANCE OF AMOUNT, WHICH I WAS HAVING BEFORE MY RC 27 ?? TWO TIMES I WAS TOLD TO SPEAK TO THE SUPERVISOR. THIS MORNING ALSO. BUT NO CONNECTION WAS GIVEN TO ME.

R THEY NOT AWARE, WHEN MY NO. GOT RECHARGED ?? I TOLD THEM SPECIFICALLY IT IS ON 8TH NOV. THEY SAID THEY HAVE VERIFIED THE DATA UPTO OCT. 2011 BUT DID NOT GET WHEN MY NO. GOT RECAHARGED. hOW IT COULD BE ?? THIS SHOWS THE CALLOUSNESS O[censored]R CUSTOMER CARE PEOPLE.

I AM HAVING A CORPORATE NO. FOR MY USE [protected]. I NEVER EXPECTED UR PEOPLE WILL HAVE LACKADAISICAL ATTITUDE TOWARDS THE CUSTOMERS LOCATED EVEN IN URBAN AREAS. U CAN IMAGINE THE PLIGHT OF THE CUSTOMERS HAVING RURAL BACKGROUND.

SO, I REQUEST YOU TO INTERVENE IN SETTLING MY GRIEMERE 70 RS OR 80 RS.
THE WAY THE AIRTEL IS ROBBING THE CUSTOMERS..

I THEREFORE REQUEST YOU TO INTERVENE AND GIVE A POSITIVE RESPONSE TO MY MAIL ID

[protected]@gmail.com or to my mobile [protected]


thanks==
vvss sarma
SENIOR MANAGER (PERSONNEL), VIZAG STEEL PLANT

"Dear Sir,

Kindly confirm whether your issue has been resolved as the needful has been done from our end.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]"