Claimed

Airtel Complaints & Reviews

2.1
Updated: May 20, 2026
Complaints 54801
Resolved
21980
Unresolved
32821
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2418

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gpnarayanan
from Chennai, Tamil Nadu
Dec 5, 2010
Resolved
Report
Copy
Resolved

Address: Chennai, Tamil Nadu

I am holder of "AIRTEL PREPAID PLAN" Mobile Connection and the No. is [protected]. Of late, a sum of Rs.30/- is quite frequently debited towards "Value Added Services" like HELLO TUNES, CHATS etc., without our requiring any of those services. As soon as the amount is taken, I have to contact 198, talk to the Consumer Executives after waiting of minimum of TEN MINUTES, request them to reverse the Debit entry of Rs.30/-. Immediately, it will be done, but the very next day or on the SAME Day Rs.30/- will again be taken away for some other services, not asked for. I am fed up with this harrasment and I have already decided NOT TO TOP UP the connection any further in future.

G.P.NARAYANAN
05/12/2010
Aug 13, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jaisi66
    from New Delhi, Delhi
    Dec 4, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: Delhi

    my limit is 10GB for 512 kbp and after that 256 kbps which i confirmed from Call center as i have been charged 50 paise per call. anc call center Interaction ID is[protected]

    i want to take it further. my airtel number[protected]

    Why airtel always have billing complaints and you people are charging for calls also now.............this is all company strategy to misguide customer and make money.

    jayvijay
    43557416

    --- On Sun, 28/11/10, [protected]@airtelmail.in <[protected]@airtelmail.in> wrote:

    From: [protected]@airtelmail.in <[protected]@airtelmail.in>
    Subject: exceeds quota allowed in the billing cycle.
    To: [protected]@yahoo.com
    Date: Sunday, 28 November, 2010, 8:56 PM

    Dear Airtel Customer,
    Your Airtel Broadband plan gives you 600 MB per billing cycle. You have currently consumed 100% of your free GBs. Any further usage in this bill cycle will be charged as per your bill plan.
    Please monitor your usage for the remaining days of this bill cycle and ensure that your modem is switched off when you are not using your broadband connection.If you have any queries, please feel free to contact us at 121 from your Airtel Landline.
    Aug 13, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      saleemsls
      Dec 4, 2010
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu

      i have a dish TV from airtel i have recharge on 2nd earli morning at 4am it refrelected in my accout but iam reciving no signal i have given complaint regarding airtel executive took the complaint and it got close becsue they have sent the engineer to the old address, again i raise one more SR it was clsoe becaseu enginer said custoemr not rechable tho my numbe was active, again one executive raise an sr one enginer came to my place he rectified teh issue after 1hr same problem i called up again to the engineer he promised he will be coming but he is not coming day by day my accoutn is getting duducted i want my the refund for wt i have not used and still my sissue is not resolved. and my

      still my issue is not resolve iam gettign no signal error and daily my balance is getting diducted

      custoemr id is [protected]
      Name : saleem N
      mobile [protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      Dish TV — signal unavailable

      all free to air channels (astha, etc, dd1, 9xm, music india) are not available.It is showing signal not found.

      Dish TV — not able to see

      i am not able to watch dishtv on screen msg is showing as---- card refresh error
      VC No.[protected]

      Dish TV — regarding recharge issue

      sir,



      I have recharged my dish tv on 28th jan for platinum package with tamil as regional language and the channels as per your packages are not activated till now and we have informed so many times and no action taken till now and i will get my recharge date completed by 27th feb so there is no use of recharging on such high cost packageand details of set of box are

      [protected] vcc no

      0855ABF22D15339 stb no

      [protected] verification key

      so please reply me as soon as possible and make sure that when we recharge the same package again it sholud not in manner such that every time we need to talk with your customer executive to active each channel.



      regards

      premkumar.p
      mughko ghar bath kar dishtv chahiya
      xxxxxxxxxxxxxxxxxxxxxx
      Sir

      I have recharged my dish tv account on 6th june.My recharge due date was 12th june but i pay for the same at 6th of june.Sir even although i recharge my dish tv account no.[protected] on 6th of june of GOLD pack for 6 months, but till today the service is not activated.

      so please reply me as soon as possible and make sure that when i recharge the same package again it sholud not in manner such that every time i need to talk with your customer executive to active each channel

      Dish TV — signal unavailable

      When i back from office i on the TV i got signal unavailble cirket starting 15 min left only i have RS 400 in dish tv after i call to dish tv help line number is disconnect now i hate dish tv don, t buy dish tv

      Dish TV — no satellite signal

      I am not getting any channels,since 27.08.09, the message I am getting on my t.v is no satellite signal, since last 8 days , to day only I have recharged my subscription. as it was due on 1.09.09, but the interesting part is after making pyt still we cannot see any channels, we are not able to contact any of your customer service. or technical person over the phone, can you seriously look into this matter, and restore our services at the earliest. Dish V.C NO. [protected]

      Thanking you,
      Yours faithfully,

      Simon A. Chinnappan.
      I will give you the email id of Dishtv customer care, Just mail your concern their for quick addressal of your complaint along with your complete details like VC no, address and contact number.

      Email id: [protected]@dishtv.in
      my dish is unable to receive the signal my vc no[protected]
      HAMARE DISH TV ME EK BHI CHANNEL NAHI AA RAHA HAI
      PHONE NO [protected]
      VC NO [protected]
      M K CHHIPA C 655 MAITRI PATH PANCHSHEEL
      AJMER

      airteldishtv — rembursement of 440Rs

      dear customer congratulation your mobile no.has won a set top box airtel DTH MORE DETAILS PLEASE LOGIN WWW.AIRTELDIGITALDISH.COM LAST DATE 25/10/2010. DEAR COSTOMER YOUR CONSUMER SERVICE TAX DEPOSIT LAST TIME 3: 30 PM DATE 29/10/2010 DEPOSITE YOUR SERVICE TAX NEAREST STATE BANK OF INDIA THANK YOU DEAR customer your conform date of delivery 1/11/2010 2:30 pm 5:30 om product delivery to your mailing address thank you .


      Name: swapan das
      Bank SBI
      A/C NO.[protected]
      This is my humble request to you kindly take the action against it plz return the money as early as possible.
      to cheat others is very bad co. should take the action against it bcoz they spoiling the name of their co.
      they are loosing the trust of co.

      airteldishtv — no signals

      more channals is show no signal in last 6 days i compliant to call centre in airteldishtv but no action take and show error code B001 in every channal. please solve this problem
      i argee that but service is very bad in last 6 or 7 days
      Helpful
      Found this helpful?
      15 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        raisanjeev
        from New Delhi, Delhi
        Dec 4, 2010
        Resolved
        Report
        Copy
        Resolved

        Address: Ghaziabad, Uttar Pradesh

        Hi

        I have purchased Samsung LCD TV through Next Electronic shop on October 29th and recived one Airtel HD activation Kit .Since i already had Airtel Standard DTH connection and my package was valid till Dec 22 , i did not try to activate it till dec 3 and today when i am trying to activate the High Defination DTH conection the Airetel exective is telling me your voucher is expired . Neither the sales person who has sold the TV informed me about the validity of the scheme nor the activation kit mentions the same . The activation kit says the scheme of Settop box with Samsung TV is valid till Nov 30th which doesnt mean the kit expires after Nov 30th what it means is i can get the settop box with Samsung TV till Nov 30th.
        regards
        Sanjeev Rai
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        HI,

        I have purchased Samsung LCD TV through RELIANCE DIGITAL Electronic shop on October 29th and recived one Airtel DTH activation Kit .i made a call to the executive he told that he will come in 2 days but he didnt came.after i made a call after 2 days but from that time he is not attending my call.so i request you to send a AIRTEL DTH EXECUTIVE to my home.i need it fast.please activate it as fast as possible.hope you understand.
        regards
        K A RAJU
        [protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          krishna1984
          from Thiruvananthapuram, Kerala
          Dec 4, 2010
          Resolved
          Report
          Copy
          Resolved

          Address: Thiruvananthapuram, Kerala

          Sir/Madam,

          This is third time i am registering this complaint.I am getting unwantedv commercial messages from Airtel for long time and i have even registered to TRAI long back.I am using this connection from 2005 onwards and still stick on to this becuase i want to maintain the connection No. I once again remind the concerned that on eve of MNP system coming soon, i have no other option other than to shift to some other service provider if the same is continued.
          Hope u will conider my request for stopping unwanted messages.
          Mob No:[protected]
          Thanking You
          Krishnakumar S
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Team,

          I had taken new AIRTEL Postpaid([protected]) connection from Madhapur branch of AIRTEL. First they charged Rs 100 for getting the so called prime number but never gave me receipt for the same.
          Me being bachelor I also gave my company address for the verification purpose as requested by AIRTEL officer. After a week time my phone was disconnected because of verification issue.
          I visited the AIRTEL office again and they confirmed problem will be resolved within couple of hours. In the evening I again visited the AIRTEL office when they asked me to fill the ECS form and pay
          Rs 500 more as I am living in bachelor accommodation. Fortunately, I was able to make call but henceforth my mobile became more like landline in which I was not able to see the number of the caller.
          I raised the concern to Customer care and even to Nodal office which was later rectified after almost 10 days after regular follow up with both customer care and Nodal office. Today once gain my mobile was disconnected due to verification issue. Once again I went to AIRTEL office and also called customer care for the help but to no avail…I am really fed up with regular follow up AIRTEL. I request the concerned authorities to kindly look into the issue so that common man is not harassed like me…

          Regards,
          Saud
          I am Airtel DTH user since long. My Customer ID: [protected]
          It is most unprofessionally mange company I have come to conclusion. The reason is My due date of renewal was 25th Oct 2011. Airtel send me message on my DTH Box saying if I renew connection for Six months advance rate they will offer me One month free subscription before 31st Oct 2011. Keeping faith on their words I have renew the connection on 20th Oct 2011, for the said period. As soon as money is been transfer from my account The call center Executive started me giving story that that offer is valid only if I have upgrade the package and not otherwise. When I have sent them mail saying give this me in writing they kept mum on that Thou I got call from call center twice but no mail of communication details.
          I am putting this complaint here thinking your help in this as I am individual. And other people to take lesson Never Trust Airtel DTH offer. As they just don’t want to stand by their words.
          Look forward for some action as they cheated me.
          Regards

          Makarand Wadekar
          Please find enclose communication mail copy herewith ..
          Re: Customer ID: [protected]
          Hide Details
          FROM:
          • makarand wadekar
          TO:
          • [protected]@in.airtel.com
          Message flagged
          Friday, October 21, 2011 10:37 PM

          Top who's ever it may concern

          The information provided by your Kapila Trehan airtel digital TV is not sufficient to my query I request can you explain me when I have recharge the DTH connection by paying 1100/- on 20th Oct 2011.
          As per your server update my current balance on account is 1,128.09
          My Monthly subscription: Rs.159.86(inclusive of tax). considering my daily burn is of Rs. 5.26 as per your server record that means I have paid money for 7 (Seven) months right??
          Now my question when you promise addition 30 days free days on recharge of 6 (Six)months on your said site. Have you provided me that as I don't see after looking at the date of next renewal.
          I request you please mail me the details on this Mail id. Why your executive don't like to give anything in writing?
          Tell me how it is going to work. and what will be my next due date.
          I am not at all satisfied with the call given on my mobile by your Executive. I will really appreciate if you can provide me your answer in writing.

          Look forward to hear from you on this.
          Thanks in anticipation.

          Makarand Wadekar
          [protected] [protected]
          ________________________________________
          From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
          To: makarand wadekar <[protected]@yahoo.com>
          Sent: Friday, October 21, 2011 2:11 PM
          Subject: Re: Customer ID: [protected]

          Dear Mr. Wadekar,

          Thank you for writing to airtel digital TV.

          This is with reference to your e-mail regarding airtel digital TV services.

          We sincerely regret for the delay in responding to your mail.

          We would like to inform you that as per our telephonic conversation with
          you on mobile number 91-[protected] dated: 21st October 2011, information
          has been given.

          It is our privilege to have you as our valued customer and we look forward
          to a long and fruitful association with you.

          Regards,
          Kapila Trehan
          airtel digital TV

          Know more about airtel digital TV
          See how they misguide their loyal consumer..
          Special Online Recharge offers for Airtel DTH
          Hide Details

          FROM:

          Airtel

          TO:

          [protected]@yahoo.com

          Message flagged
          Thursday, October 27, 2011 5:56 PM
          This message contains blocked images.
          Show ImagesOptions

          Now recharge your Airtel DTH online and get never before bonus offers ! Get a bonus of Rs.49 on a recharge of Rs.550 and a bonus of Rs.99 on a recharge of Rs.999 !
          To recharge click here, http://www.airtel.in/wps/wcm/connect/dth/Digital+TV/Recharge/
          Privacy policy You are receiving this communication on behalf of Airtel because you are a valued Airtel customer. If you do not wish to receive any further communication from Airtel, please click this link.



          --
          If you do not want to receive any newsletters, this link
          I agree to you Mr Wadekar as Airtel is the one the most fraud company who know how to attract there customer without keeping there words in interest of consumer and more important No body even bother to look into it Nor any Forum neither Govt and last AIRTEL ITSELF.
          Thanks Ms Patel,
          AIRTEL Management is BIG time JOKERS
          They Can shoot Advt They can spend Crores' of Rupee's and Advt.

          In case if portability comes in reality in case f DTH I will be first person to jump on it. Even in case if there is any competition company of Airtel Make a offer give present set to box and get new connection many Costumer like me will happily switch on that.

          I just wonder how Broadcaster Ministry A Govt of India Office works as CAS is pending since long. Where every individual could have benefited to select channels at rate of Rs 5/- each Which was propose that time. Govt official and Broadcaster just don't want to make move in interest of people at large or lay man. And We can say that We are PROUD INDIAN AND AIRTEL IS THERe TO SUCK US...
          Recently purchased from Airtel - Visiontek 3G dongles with airtel sim for internet usage for our office. Hopeless dongles which forget giving 3G connectivity most of the time, it does not work. Loosely fits in the USB port of the laptops. Surprised that a company like Airtel has sold such awful dongles to innocent customers. They are completely non responsive and act without responsibility; They are not ready even for an exchange tof hese hopeless dongles for the old one. Definitely need to take some action against such unscruplous companies. I will make sure every person I know does not get cheated with these deals. DO NOT BUY VISIONTEK DONGLES FROM AIRTEL. The worst service ever!!!
          Dear Sir,

          My Complaint no.87828150 still unresolved for Landline No.[protected]

          This is to inform you Sir, that i have requested Shifting of my above Connection with the Broadband -Plan to my New Address at Agaram-Perambur on 09.08.2017 and the same was installed with the available Modem of yours at the Address on 29.08.2017 vide job no. 86805822, except the Line Connection, The Technical staff assured that my Line will be functional within a short time (say 2-3 days).
          After this period of time, we have been repeatedly calling on your Customer Care Centre without any fruitful result there by causing only irritation and anguish for still holding on to your Services till this moment at this new place. When i approached your local office located at Paper Mills road, Perambur. I was told that my Complaint at the base end (Triplicane) has not updated by closing the service report after you complete the assignment and the result reads complaint is still pending for the reasons only you & your Service team knows.
          Further i as an regular subscriber to your Services had enough of Problems which is beyond tolerable limit. As such if the same is likely to continue for any further period of time i may have no other option / choice than changing over to another service provider who are willing to give me a better service and prompt attention to my calls & needs. To further enlighten you, I did speak to many of your CC center staff, who could only show their sympathy to my calls and keep assuring that some technician will attend to me within hours of my each and every call. ( As you advertise yourselves as number One Service Providers in our Country, is this the way you treat your Customers. If so please withdraw your Advertisement immediately). Meanwhile i was surprised to receive a bill amount of Rs.1087.81 Paise for No Service and Connectivity active line. at my New Address. Will you please clarify me how could you send the bill when you have not provided any services, this is purely Deficiency in Service which is Constitutional right of the Citizen to have paid service only that is provided.

          I think you as the HOD or a responsible citizen will surely arrange to restore my Land line immediately without any further delay and will respond to my Mail /or will call me.

          Yours Faithfully
          C HARI LAL
          [protected]
          I am DR SHYAMAL KUMAR BASU, Former Principal, Medical College, Kolkata & Special Secretary, Health, W.B. Applied for Mobile Number Portability from BSNL Orissa to Air tel Kolkata for No. [protected].
          On reeving request, The BSNL Orissa completed all formalities including my final payment on 21 December morning. I approach Air Tel Service center at Bardhaman Road, Alipur, Kolkata ( where I went earlier to complete all initial formalities)
          Air Tel Service center assured all formalities over, Your Bill plan is Post paid -199. Air Tel Seem card was handed over & Air Tel representative came for Address & Documents verification at home address (Ruchira Residency, Tower-1, Flat- 10/6, 369-Purbachal Kalitala Road, E.M.Bypass, Kolkata-700078.)
          But, phone was NOT connected. The 59059 & 121 every day replying "Your Billing Plan Not uploaded" We are sorry, & I am suffering for last Seven days. Air Tel customer center sending mail repeatedly on my Billing Plan to your concerned section. But I don't know why No action taken from your end? My Voter Card N0--SCG1596931 & My Aaddhar No[protected]. As I am Doctor, I am having Professional loss. I[censored]RGENT action Not taken from your end I am to take LEGAL Action / Consumer's court against Air Tel. My other No-[protected]
          I got my line started on Sep.25, 2017 after paying a sum of Rs. 5400/. The phones (Fixed line/Broadband & Mobile did not work till Oct.2017. Technicians were in & out sometimes
          2, 3 times a day. The Modom had to be changed 3 times as it was bad till Oct.10, 2017. Then started the harassment of bills for non functional line. No proper bills submitted till this day. Asking me to pay every week immediate & nonsense, charging for delay when they do not sand the bill & also taxes on it.

          Pl. instruct them to present to me a statement of all consumption, adjustments & payments & till then no demands.

          Sushila Singhal [protected] & 40348781+broadband.
          I had purchased a postpaid family pack with primary number [protected] plus three family numbers [protected], [protected] and [protected]. At the time of subscribing, the store lady informed me that plus four connections are allowed. I, therefore, subscribed to another connection. However, the July 2020 bill was for the family pack plus an additional number.

          2. When I took up with airtel, the charges for the fourth connection was deducted and I paid Rs. 1180 for the month of July 2020. For the month of August 2020, the bill has been sent as 1470/- which is plus four connections whereas I am not using the fourth connection.

          3. I have posted 6 - 7 emails to [protected]@airtel.com. No reply is received from airtel. Reason which I presume is perhaps airtel has now enough customers and don't want more. I am being charged for the services which I have not availed.

          4. I am also having connectivity problem at my home where signals are not enough. Further, the 4G internet is normally not working when I am out of home. At home, I am using wi fi of other service providers.

          5. I hope the airtel will resolve these issues at the earliest and try to retain the existing customers.
          Surjit Singh
          [protected]
          [protected]@gmail.com
          Helpful
          Found this helpful?
          10 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            monib
            Dec 4, 2010
            Resolved
            Report
            Copy
            Resolved

            Address: Ghaziabad, Uttar Pradesh

            Hi ..

            I am a subscriber of Airtel Prepaid Mobile , Mobile Number:- [protected], Residence at Plot No: 26A , Sector-2A , Vaishali Ghaziabad , Alreadly complain 100 times to Customer care Regarding the Poor Network at my Place.. I rcv the call from the Operator customer care they told they are not responsibal for network at Home ..
            its is really going to be very service for the India Leading mobile service operator...
            i heard lots about the Airtel network .. If still the Situation is same i have to wait for MNP and switch the operator to fix my issue ..

            I know its not the big issue for any operator to fix the issue ..
            So hoping from the service provider for positive responce..
            Aug 13, 2020
            Complaint marked as Resolved 

            Airtel/prepaid mobile — unexpectable behaviour frm cust care executive

            HEELO,
            MY MOBILE NO IS [protected] & [protected], I REGRET TO SAY THAT I HAVE FACEED THE UNEXPECTEABLE BEHAVIOR FROM YOUR DELHI CUST CARE EXECUTIVE NAMED ARPAN ON 11 TH OF OCT-2008 WHILE I AM COMPAINING ABT GPRS REGARDING PROB CALLING FRM [protected] AT NIGHT ABT 2: 00 A.M. HE HAD DISCONNECTED THE LINE & ABUSE ME ALSO & AFTER THAT NOT SATISFIED THAN DISCONNECTED MY 1 YR SUBSCRIPTION FOR HELLO TUNE & AFTER I CALLED FRM MY ANOTHER NO. [protected] BUT NO RESOLUTION GVN TO ME & AS I KNOW THERE ARE SOME NO. OF PEOPLE ARE THEIR IN NIGHT SHIFT SO SOME HOW HE GET MY BOTH NO & ALSO DISCOONECTED MY SECOND NO'S 1 YR SUBS OF HT ON 29112008 AT 03:37 A.M. & I GET THE MSG OF DISCONNECTION FRM 543211 &I HAD COMPLAINT SO MAY TIMES BUT THERE IS NO HEARING OF MY COMPAINT SO IF ANYBODY IS SINCERE IN AIRTEL SO PROVIDE ME SOLUTION OR I WILL REGISTER A CASE OF MENTAL HARRASEMENT NOT FOR MY COMPENSATION BUT FOR THE VOICE OF CUSTOMER.

            THANKS
            ANKUR SHARMA
            CONTACT NO...[protected]
            NEW DELHIHEELO,
            MY MOBILE NO IS [protected] & [protected], I REGRET TO SAY THAT I HAVE FACEED THE UNEXPECTEABLE BEHAVIOR FROM YOUR DELHI CUST CARE EXECUTIVE NAMED ARPAN ON 11 TH OF OCT-2008 WHILE I AM COMPAINING ABT GPRS REGARDING PROB CALLING FRM [protected] AT NIGHT ABT 2: 00 A.M. HE HAD DISCONNECTED THE LINE & ABUSE ME ALSO & AFTER THAT NOT SATISFIED THAN DISCONNECTED MY 1 YR SUBSCRIPTION FOR HELLO TUNE & AFTER I CALLED FRM MY ANOTHER NO. [protected] BUT NO RESOLUTION GVN TO ME & AS I KNOW THERE ARE SOME NO. OF PEOPLE ARE THEIR IN NIGHT SHIFT SO SOME HOW HE GET MY BOTH NO & ALSO DISCOONECTED MY SECOND NO'S 1 YR SUBS OF HT ON 29112008 AT 03:37 A.M. & I GET THE MSG OF DISCONNECTION FRM 543211 &I HAD COMPLAINT SO MAY TIMES BUT THERE IS NO HEARING OF MY COMPAINT SO IF ANYBODY IS SINCERE IN AIRTEL SO PROVIDE ME SOLUTION OR I WILL REGISTER A CASE OF MENTAL HARRASEMENT NOT FOR MY COMPENSATION BUT FOR THE VOICE OF CUSTOMER.

            THANKS
            ANKUR SHARMA
            CONTACT NO...[protected]
            NEW DELHI
            HELLO
            sir myself having a mobile no. [protected] from airtel since last two years . i have no complent about my connection but i want to share a personal quiry with you pls send me last three months calls details on my email [protected]@gmail.com its very urgent for us due to some domestic reason .hope you will help me about this metter .
            yours thankful
            Randhir kumar
            R/O- FLAT NO 331POCKET-3C
            SECTOR-16B DWARIKA N.DELHI 110075
            MOB NO :[protected]
            DOBIRTH :[protected]
            PLS CONTACT ME ON THIS NO [protected]

            Airtel — COMPLAINT REGARDING COMPENSATION NOT GVN

            To whomsoever it may concern,

            This is to let you know that I have been facing issues with my


            telephone number [protected] for last 3 months,as some time its not working sometime lots of


            crackling sound is there due to which my broadband connection drops sometime its not connected


            and most of the time its very slow .Due to my busy schedule most of the times I am not able to


            complain for the same aswell,cable has been changed twice outside the house in within three


            months so what I should assume in this case that being a world renowned company Airtel uses the


            worst quality of product or it could be due to work is not completed in proper manner by the


            engineers due to which I being as a customer is suffering .I should be compensated for all this


            inconvinience I had regarding the service .


            In reply to this I recieved a call from nidhi(Corporate office) on 14.12.2010 at approx 15.25 on


            [protected] ,but the call expirience was very bad as I explained her the issue that I have been


            facing the issue for last 3 months as it has been happening since the cable was changed outside


            the house in Oct'2010 ,I explained her that I didn't had time to use the conection for last 3


            months due to which I was not able to compalint for the same as I was out of station for most of


            the time and my doesn't know anything about the complint procedure ,Hence I am complaining late


            .I informed her that I need compensation for this inconvinience that I am facing for last three


            months .I have been using the connection for last 8 months and I have never complained in the


            past for compensation ,but now since I am facing the issue so I should be compensated,I said as


            per the engineer my telephone instrument is faulty and I would require a new instrument for the


            crackling sound issue on the landline ,but the dropping connection and slow internet connection


            still remains the same .I informed her that inorder to use the service for making calls and check


            the landline connection I need a landline instrument Foc, and I should be compensated for the


            problem Iam facing for last three months .She said that she would be able to provide the landline


            instrument Foc in leu of compensation but would not be able to provide any other compensation


            will get back to me regarding the same .She called me back and informed that she wont be able to


            provide me any kind of compensation as there is no complaint logged .I said is it my duty to keep


            chasing the fault,She said she can only book the engineer appt cannot do anything else .Then I


            told her that I would like to cancell the service ,and she gave me options to cancell the service




            Now the engineer was there at my house today on 15.12.2010 at 13.00 hrs and they still working on


            it




            In last I would like to say I have never expected this kind of responce from such a renowned


            brand name that the customer care reprensentative don't know how to deal with customers .These


            things leave a bad Impact on the company's name.In future I have decided that I will never go for


            any AIRTEL product and never recommend anyone for the same .


            I recieved a reply regarding the same but I have never espected as the way it has been sent,I


            informed that I was out of station for approx 45 days due to which I was not able to check the


            service and when I was here I was getting the same problem as I had in the october.So presumably


            this is not working since I reported the fault in the first instance.Never have aspected this


            kind of reply I know my rights as the customer .Will make sure will go further level required .


            The job is now completed but I have received no reply regarding the compensation,Hence waiting


            for reply




            I recieved a call from saloni regarding the compensation and it was only for 15 days ,I informed


            saloni that I have been facing this problem for last three months, she told me she would check


            and revert it back to me ,I discussed the landline instrument issue aswell I questioned her that


            if in future I would get any problem on the landline how would I suppose to know since I dont


            have working landline instrument available .She told me that she wont be able to arrange for new


            landline instrument but can manage to send the refurnished one or the old one ,I agreed with that


            but then I recieved a call from kuldeep stating that would be sending someone to to connect the


            instrument and he informed that there would be charged incurred if I would be sent a instrument &


            I detailed him regarding the discussion I had with saloni he informed me that he would be


            escalating the case to the further level.






            Now I would like to know is it a right kind customer service that airtel is giving to the


            customers by giving the customers false commitment ,I would would really like to take this matter


            to the highest escalation deptt in airtel as I do have the recoding of the conversation that I


            had with saloni.




            I would like to say that I am very dissatified by the way my query has been handeled






            Thanks &Regards
            Kapil Chadha
            [protected]
            [protected]
            [protected]
            Helpful
            Found this helpful?
            3 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nishanaju
              from Chennai, Tamil Nadu
              Dec 4, 2010
              Resolved
              Report
              Copy
              Resolved

              Address: Chennai, Tamil Nadu

              change my email id as [protected]@yahoo.com and send my all broadband bills to my email id
              Aug 13, 2020
              Complaint marked as Resolved 
              please change my email-id please make it [protected]@hotmail.com instead of [protected]@hotmail.com.

              your sending my postpaid bill to wrong email-id. i am not able to see my bill.

              AirTel — to change the registered e-mail id

              the e-mail id, that is registered in my account, on which you are sending the monthly bill of broadband, is incorrect ,so change my e-mail id.

              My correct e-mail id is :- " [protected]@yahoo.com "
              Please email tjhe bill on the following Email id

              [protected]@yahoo.com
              please change my email-id please make it [protected]@gmail.com instead of [protected]@gmail.com
              please change e-mail id from [protected]@premiumarani.com to [protected]@premiumarani.com and change mobile no. from [protected] to [protected]
              please change my email adress as [protected]@gmail.com instead of [protected]@gmail.com and address as TAP Venkatadri SRT 202, Sanathnagar, Hyderabad-500 018. for my mobile no :[protected]
              Please update my mail ID to [protected]@gmail.com My previous mail ID was suresh.[protected]@indoasian.com
              Airtel No : [protected] . Contact number : [protected] (I will be available @this no only).
              Please update my mail id to [protected]@gmail.com my previous mail id was [protected]@gmail.com
              Airtel no :[protected].contact no [protected](i will be available at this no only
              Change my email id
              change my email id as [protected]@yahoo.com and send my all broadband/Post paid bills to my new email id.
              My previous mail ID was gambhir.[protected]@yahoo.com.
              Satish Gambhir, my post paid No. is[protected] & mob No. is [protected]
              Reminder for Change of my email id
              Please change my email Id: [protected]@yahoo.com instead of gambhir.[protected]@yahoo.com and send my all broadband/Post paid bills to my new email id.
              Thanks:
              Satish Gambhir,
              Mob No. is [protected]
              Reminder for Change of my email id
              Please change my email Id: [protected]@yahoo.com instead of gambhir.[protected]@yahoo.com and send my all broadband/Post paid bills to my new email id.
              Thanks:
              Satish Gambhir,
              Mob No. is [protected]
              As I noticed on my dsl land line no[protected], A /C no 14615867, my e-mail registered with you is not correct.

              I therefore request you to kindly change my e-mail address to [protected]@gmail.com, instead of [protected]@rediffmail.com.

              Kindly do the needful at your earliest.

              Thanking you in anticipation for the same.

              Truly yours,

              Mrs. Sharda. Kewalramani.
              B / 5 / 2, Goyel Inter City.
              Near 'S A L'Hospital
              Ahmedabad - 380054'
              [protected] ( M ).
              1. Mobile No. [protected]: My present mail id is [protected]@gmail.com instead of [protected]@itgi.co, in. I tried to change on line but have failed
              2. Landline No. [protected]: Please change my mail id as [protected]@gmail.com instead of [protected]@itgi.co, in.
              Change my e-mail Id to [protected]@yahoo.com to [protected]@yahoo.com my number is [protected]
              please Change my e-mail Id [protected]@hotmail.com to [protected]@hotmail.com my number is [protected]
              please update my e-mail to [protected]@yahoo.co.uk please send my all bills to my new e-mail id.my previous e-mail id was [protected]@rediffmail.com my postpaid no is[protected].cell no.[protected]
              Please change my existing mail ID "[protected]@indian oil.in" Since I shall be superannuate from my service wef 30.09.2013 and my said ID will be stopped. Please send my airtel bill and payment receipt to my mail ID "[protected]@gmail.com" My Airtel number is [protected], Relationship number [protected] and address-H.No. 22 Satgaon Jyoti Rekha Path, PO. Udayan Vihar.

              Thanks and regards.

              C.K.Mahanta
              Please change my existing mail ID [protected]@yahoo.co.in" Since I shall be superannuate from my service wef 2009 and my said ID will be stopped. Please send my airtel bill and payment receipt to my mail ID "rajesh.[protected]@gmail.com" My Airtel Number is [protected], and address-A-146A New Ashok Nagar Delhi 110096.

              Thanks & Regards,
              Rajesh Kumar
              pls change my email id my old id kanagaraj.[protected]@gmail.com
              My new id kanagaraj.[protected]@gmail.com
              Chennai my mobile no [protected]
              Hi Team,

              Please change my email id, you are sending my incorrect email id So that please update correct email id, your data base email [protected]@gmail.com this wrong id.

              [protected]@gmail.com, plz show carefully and sending once.

              My airtel no : [protected]. And send me my soft copy.
              Hi Team,

              Please change my email id, you are sending my bill incorrect email id So that please update &amp; correct my email id, your data base email


              ahatacsham.[protected]@gmail.com this wrong id.

              ahatasham.[protected]@gmail.com, plz show carefully and sending once. so pls send my bill this email ID.


              thanking you

              My airtel no : [protected] . And send me my soft copy.
              Please change my email to [protected]@gmail.com, as i am not able to access the old email id . My mobile number is [protected]

              Thanks&amp;Regards,
              Balu.
              Please change my email to [protected]@gmail.com, as i am not able to access the old email id . My mobile number is [protected]

              Thanks&Regards,
              Balu.
              Hello Team,

              Please change my email ID to [protected]@yahoo.com.au

              My old email id is not valid anymore. So kindly send all communication and bills etc to the above email ID.

              Thanks,

              Deep.
              change my email id as kishan.[protected]@outlook.com and send my all broadband bills to my email id
              Please change my existing mail ID "[protected]@sify.com" Since I shall be superannuate from my service wef 30.06.2014 and my said ID will be stopped. Please send my airtel bill and payment receipt to my mail ID "[protected]@gmail.com" My Airtel Number is [protected], .

              Thanks &amp; Regards,
              Nand Kishore Juyal
              Hello my number [protected] this number bill i required in mail ID : [protected]@live.com
              My Airtel no [protected]. I not registered my ID in my profile.
              My email Id is [protected]@gmail.com. Pl add in my profile and conform
              Please change my email id from [protected]@hotmail.com to [protected]@gmail.com. Mobile number [protected]
              Please change email id from [protected]@hotmail.com to [protected]@gmail.com. Mobile number [protected]
              My mobile number is [protected], Pl change my email id as sanjiv.[protected]@yahoo.co.in. My email id with you is wrong
              Please update my Mail ID as "[protected]@gmail.com" instead of [protected]@gmail.com
              Plzz change my email id to [protected]@gmail.com for the number [protected]
              Pls. change my email id, u are sending my bill on wrong id, my correct email id is- [protected]@yahoo.co.in
              Need to change email id for all bills
              [protected]@gmail.com
              please change my email id..my current email id was [protected]@gmail.com.please make it a correction to saisrinivas.[protected]@gmail.com.please send my ebill to that mail id
              Please change my email id you had registered my wrong email id. My email id is [protected]@gmail.com and you had registered as [protected]@gmail.com. my landline no. is [protected] and registered with the name of naman wadhwa and mobile no. [protected]
              please change my email id my mail id is [protected]@opulentindia.com
              Please change my e-mail address as [protected]@yahoo.co.in in place of bose.[protected]@balmerlawrie.com
              dsl - [protected] plz change my email id [protected]@gmail.com
              My airtel number is [protected] and the email id that you are sending my bills is at [protected]@gmail.com.
              Please note that my email id is [protected]@gmail.com.
              Kindly update the same in your records and confirm by mail.
              my mobile no. is [protected] please change my billing id as [protected]@gmail.com
              please correct my email id [protected]@gmail.com to [protected]@gmail.com
              mu airtel nmbr is [protected] and send any information or bill on my gmail id
              thanks
              basruddin
              Service request category - Internet my area pincode 383120 hai is area me 3g network ki problem hai jaldi se solution kijiya my mobile number hai [protected] please help me
              Please change my email id as [protected]@gmail.com my phone number is [protected].
              [protected]@gmail.com
              Hi,

              Please change my email id, you are sending my incorrect email id So that please update correct email id, your data base email [protected]@gmail.com this wrong id i can't access that.

              [protected]@gmail.com, plz show carefully and sending once.

              My airtel no : [protected]. And send me my soft copy.
              Hi Airtel,
              This is Vinoth. My Landline no :[protected].
              Please change my email adress as vino.[protected]@gmail.com because [protected]@gmail.com is not mine. So change it soon.
              please send my internet bill to aps.[protected]@gmail.com instead of sanjaysinghchouhan11 @gmail.com
              AirTel — to change the registered e-mail id
              the e-mail id, that is registered in my account, on which you are sending the monthly bill of broadband, is incorrect, so change my e-mail id.

              My correct e-mail id is :- " [protected]@yahoo.com "
              Mobile no : [protected]


              Airtel land line no : 41221694
              Airtel DSLID : [protected]_kk
              Som Projects private limited, janak puri new delhi .
              we are total 8 users here of your airtel postpaid numbers.
              But there is to much network issued from last 2 months .
              No one can response .

              Kindly provide your solution otherwise we all switch to other company connection.
              My contact no. is [protected], [protected] and others .
              Dear all,
              Reg the present feed back from market regarding your network, their is a massive complaint regarding tapping the numbers without approvel from police deparments. your managers have axcess to all these tatics& and they take lumsum amount from corporates 7 induviduals.on monthly basis.this is happing from years.plz make necessary changes& moniter your branch managers activities respectively.otherwise you will lose major customers .this has been happend to vodaphone & BSNl.CHOICE IS YOURS>>>>>>>>>>>>
              THKS
              TEAM RED
              The e mail id registered with yourself is incorrect. We request you to kindly update our email id

              our correct e mail ID is : [protected]@ymail.com

              PHONE NO.[protected]
              Hi team

              Please change my email id given incorrent email id please correct email id, your data base email
              [protected]@gmail.com this is wrong id.

              n.[protected]@gmail.com this is correct id please correct it.

              landline no.[protected] MY mobile no.[protected]
              Chennai. send me copy.

              Thanks & Regards,

              N.Venkatnath
              Everything is fine but i would like to change my email ID for landline no.[protected] from [protected]@novaplay.in to [protected]@nodwin.com asap. I tried sending message from my registered mobile no. "UPDATE EMAIL " to 121 but it came back to me saying I have typed wrong message.

              Please help.
              change my email ID for landline no.[protected] from [protected]@novaplay.in to [protected]@nodwin.com asap. I tried sending message from my registered mobile no. "UPDATE EMAIL " to 121 but it came back to me saying I have typed wrong message.

              Please help.
              Sir,

              I've change my email id as [protected]@gmail.com TO [protected]@gmail.com and send my all broadband bills to my email id

              [protected]

              Thanking you
              Respected sir/madam,
              I am Bhimoni Hondique I am complaints of my network related but still have not working.
              How much day I am waiting and Airtel is not a high speed than Jio.
              Please reslove my problems or kindly advise network team .
              Details Are-
              Name- Bhimoni Hondique

              Distric- karbianglong.
              Villege-jaborajan
              Pin -782470
              Nearest landmark-japorajan L.P scholl
              State-assam.

              Please immediately resolve my problem
              How can I registered my mail id in airtel
              [protected]@gmail.com
              Register my email ID
              Hello Team,

              Please update my email id, [protected]@emirates.com to my prepaid mobile number: [protected].

              Thanks,
              Vinod
              hello, i would like to say that our relationship no is [protected] and we have not received the bill by EMail.
              So please update the EMail id and Id [protected]@yahoo.in

              Thanks
              Helpful
              14 other people found this review helpful
              14 found this helpful
              63 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Catchhari
                from Mumbai, Maharashtra
                Dec 4, 2010
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu

                HI I HAVE LODGED A COMPLAINT ABOUT 2 DAYS BACK REGARDING THE AIRTEL LANDLINE IS NOT WORKING TILL NOW I HAVE NOT RECEIVED ANY BODY TO ADDRESS MY ISSUE AS I AM RUNNING A SHOWROOM, TELEPHONE LINES HAVE BECOME REALLY IMPORTANT EVENTHOUGH AFTER REPEAT REMINDERS I HAVE NOT RECEIVED ANY RESOLUTION FROM AIRTEL TILL NOW, IN FACT I HAVE SPOKEN TO MR.LAXMANAN ( AIRTEL REPRESENTATIVE) CONTACT #[protected] HE PROMISED THAT HE WILL COME AND RESOLVE THE ISSUE BEFORE 9.00 AM TODAY TILL NOW HE IS NOT TURNED UP HE IS NOT EVEN LIFTING CALLS VERY POOR RESPONSE FROM HIM, HE IS NOT EVEN BOTHRED TO UNDERSTAND MY PROBLEM I HOPE BY LOOKING AT THIS MAIL I SHOULD GET SOME RESOLUTIONS FROM AIRTEL.

                RGDS

                HARIHARAN
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear sir,
                my land line no is not working from three days.airtel engineers are not providing suitable services.please resolve my problem.
                Thanking you
                kanchan joshi
                [protected]
                superior.[protected]@rediffmail.com
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sunnykinger
                  from Panipat, Haryana
                  Dec 3, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Chandigarh, Chandigarh

                  I used to use the Postpaid Number but then i changed my mind a few days back and migrated to prepaid.
                  Then I wanted to activate the Black berry services
                  SO the procedure was to SMS airtelbb to 121 and i did it .....a reply came and had plans in it.....I chose my plan and send it back.......then again a reply came and said that if you want to activate then SMS BIS <model number of phone> to 121 ..... as i am using 8900 so i sent BIS 8900 and in reply they said that we cannot proceed.....if you are a new prepaid customer then wait for 24 hours after activation.......its been 3 days and still same msg is coming up........... I can't even call the data service helpline (7070)
                  they say that " this service is not available for my number"

                  i called 121 so many times they say tht we cant help u and u have to 7070
                  i said its not working.......

                  In final words.......I am tired of doing this.......Please help
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I have a Blackberry 8520 handset (which is sim locked to airtel).I am a prepaid user and I had used the airtel bb plan 899 for the first month, for which it worked efficiently. From the next month onwards I wanted to convert that plan to 299 plan. For that I messaged 121 for activation but I am receiving the msg that
                  "we already have a provisioning request under processing. please wait while we process your request."
                  And it has been 2 months that I am still waiting without any activation. I sms'd 121 atleast 100 times also called the BB technical support 20 times, I am getting a frustrating response that there is a server problem and it will get sorted out in 24 hours. Now they are telling me to convert your prepaid to postpaid so that we ll be able to activate your service.

                  Now that's irritating..
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sumeet bhandari
                    from Dehra Dun, Uttarakhand
                    Dec 3, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Dehradun, Uttarakhand

                    Sir,

                    I am The Owner of mob. no[protected]. On 3th Dec,2010 is continuously received messages in every 5 to 15 sec from airtel which shows i was charged 0.30 paise for something. Due to which my RS 80 balance become nil with in an hour.
                    Kindly look into the matter and return/recharge my balance as soon as possible.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    MY MOBILE NUMBER IS [protected]. I HAVE ALSO BEEN CHEATED BY CHARGES TOWARDS UNSOLICITED RUBBISH MESSAGE FROM AD-54321 SAYING THEY HAVE RENEWED SUBSCRIPTION FOR LOVE5 WITHOUT MY PERMISSION.THIS MESSAGE COMES FROM LOVE NUMBER 53030 CHARGING ME FOR THE RUBBISH MESSAGES WHICH FILL MY IN BOX WITHOUT MY PERMISSION. I AM VERY UPSET BY THIS AND WANT AIRTEL TO STOP THESE UNSOLICITED MESSAGES RIGHT AWAY AND RETURN THE MONEY SO FAR INCLUDING PERIODICALLY CHARGED.OR SHOULD I TAFE IT UP WITH TRAI
                    hello...
                    i'm the owner of mobile number [protected] i have been charging
                    daily 10rs for using net... but actually i'm not at all using.. today when i wake up at mornijng... i saw the message as you have been charged Rs.10 for using internet..
                    yesterday allow when i didnt touch the phone as i was in coll my phone s at home... asa i reached home i got hte message you have been charged Rs.10 for using internet... lik this daybefore also i lost my balance Rs30 unnecessarily... for sure i know i'm not using a servise or using net...
                    pleas file a complain and rectify my problem please get back my balance to me...
                    and this is unfare from airtel... i'm charged unnecessarily when not at all using the internet...
                    hello,

                    i m the owner of mobile number [protected].
                    yesterday i had used internet service on our mobile, i had opened Facebook and yahoo mail. it must have taken me 2-3 min of browsing and then i exit from the system. however your system started deducting money continuously.. almost 250 rs have been deducted, its more than now 24 hrs and u r still deducting money and sending messages for the same. after every 20-30 min we are recieveing message" 4.80 rs charged for xyz kbs of download" even though we are not using internet service anymore.

                    we even switched off the phone twice but nothing happened, money is still deducted. there seems to be a glitch at your end. this is your technical fault because of which we are losing our balance. please rectify this immediately and refund the money. this is very unacceptable.
                    Hello
                    my mobile no. is [protected]. I too agree with the automatic balance deductions airtel is accused of. I am not interested in any of the value added services of airtel but I am frequently charged rs.5-15 unnecessarily with the message 'you have been charged rs.5 for activating the '______' service'. But on 23rd May the problem became serious when I was surfing facebook on mobile internet and I received a message that 'You have been charged rs.65 for downloading java game from airtel.But actually no file was downloaded on my phone.On contacting customer care, I was told that the money cant be refunded because it was purchased by me and it was not due to airtel service. I was really annoyed.Please try to return my money as soon as possible.

                    Thanks,
                    Arush Nagpal
                    Helpful
                    Found this helpful?
                    4 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rohit Juneja
                      from Delhi, Delhi
                      Dec 3, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: North Delhi, Delhi

                      i bought a new Airtel Digital TV(HD) connection on[protected] & their engineer installed the settop box & dish on[protected].
                      But, since[protected] my Airtel digital tv is not working (Reason unknown). I complained about this matter so many times but all in vain.
                      Not even a single enginner visited my house for the same.
                      Please take some action and do the needful....

                      Regards
                      Rohit Juneja
                      Consumer ID: [protected]
                      email-id: [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      on 19 Sep 2010 i made a complaint to airtel customer care that my set top box is not working,they provided me a complaint number and told that engineer will visit in 24 hrs........................but my complaint is not solved till 01 Oct 2010.engineer told me that u r set top box will be changed by swapping method or u should pay 1000 rs i will provide u a new set top box..............but when my swap set box will come who will use it.....................tell me||||||||||||||||||||||||
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bhairavrjain
                        Dec 3, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pune, Maharashtra

                        Respected Sir/Madam,

                        I have a Airtel Prepaid Card which was converted from a Post Paid card to Prepaid Connection. As it was told to me by the Airtel customer agents that if you are going abroad you should convert in to prepaid so that you can keep that number activated (Mobile Number [protected]) and still I am staying in London, but its been more than a month my Airtel card is not working even though I used to recharge it frequently. But I never used that number from UK as I had kept this number to just receive messages from my close ones in India. When I spoke to the customer service agents they told me that this number is permanently de-activated because of non usage. So I just want to complain against the company. I don't understand how can they permanently de-activate my number without informing me. Also when I spoke to Mr Sudharshan (Nadal Officer of Maharashtra and Goa Airtel department), he told me that this number is now permanently de- activated and will be available for new customers after few days. Therefore I asked him to book the number in my name so that I can get the same number back. But he refused to do so. In that case the company is being unjust to me just because they want to sell this number keeping in my mind their own benefits (As it is a platinum number)

                        Waiting for prompt reply and help from your side.

                        Thanking You.

                        Regards,

                        Bhairav Jain
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          aakashrao86
                          from Davorlim, Goa
                          Dec 3, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gujarat

                          I am an Airtel user.
                          My number is [protected]
                          Airtel company cheats its customers like me by wrong deductions & also its the most worst company in the nation which provides ADULT CONTENT free of cost without permission from customer.

                          & also when I complained for the same to complain number 198; my number has been blocked by the Airtel company; now i can't talk to 198.

                          So this is the strategy of Airtel for their cheap profit; first deduct any wrong charges & then block the number for complain 198 so customer has to call to 121 & he will be charged with 50 paisa / 3 minute.

                          According to India's laws it is unethical.

                          Also it is offense to send vulgar & Adult sms to anyone.

                          For reference I have saved few of them

                          At present I am writing one of them also which i received today

                          "
                          Hottest babes bikini room! Mens are not allowed.Click

                          http://202.87.41.147/hungamawap/airtel/88804/promo.php3

                          "

                          This is actually Mrs.Bharati's (owner of Airtel) fortune that I do not have sufficient time to submit this complain as JANHEET in the court.

                          First of all give my wrongly deducted 6.20 rupees back & release my number for 198.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I agree 100%
                          I am not satisfied with this.

                          I need your apology letter send by you to my home for sending Adult sms to me.

                          You can not send any vulgar & Adult sms to me.

                          So send me apology letter to my house in writing.

                          How can you send such vulgar sms which I am writing again for your knowledge

                          "
                          Hottest babes bikini room! Mens are not allowed.Click

                          http://202.87.41.147/hungamawap/airtel/88804/promo.php3

                          "
                          There are some other sms also like this.

                          So send me apology letter in writing to my home.
                          Dear Sir,

                          My name is Panduranga from Bangalore and my no is [protected], i am also getting such a messages can you please stop sending this, message details below.

                          Title: Naught Models! UNLIMITED images Click [protected]@99
                          Address: http://202.87.41.147/hungamawap/airtel/88804/promo.php3

                          If this repeats, Seriously i will take you guys to consumer court.

                          So, I request you to stop this nonsense messages.

                          Regards,
                          Panduranga
                          i am not satisfied as your company has not resolved till date & also you are sending such vulgar msg to others also like Panduranga from Banglore whose number is [protected].

                          So the conclusion is Airtel is adult datting providing company.

                          Send me apology letter to my home for each of your vulgar msg sent to me.
                          Good Morning,

                          I am getting Service messages from Airtel daily and from last 4 days, Rs 5/- are being deducted from my prepaid mobile balance.

                          I would like if you can get that checked and resolve it as soon as possible.

                          The messages come from some hungamawap/airtel. When I checked on web, I found the similar complaints from many other customers also.

                          I would be obliged if you find the solution to the problem at the earliest.
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            stevenipps
                            from New Delhi, Delhi
                            Dec 3, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gurgaon, Haryana

                            To whomsoever it may concern,

                            I wish to bring to your notice that our Airtel broadband connection (Number:[protected] has made ours lives miserable.
                            Despite paying the monthly bills regularly, what we are being offered in return is pathetic bandwidth, unflattering net speed, and misery unlimited.
                            Of late, the internet connectivity simply dies off without any reason, and for days at end we're taken off the grid.
                            Adding insult to injury, Airtel technicians refuse to show up and attend to the issue, and don't answer our calls too.

                            We, as professionals in the corporate world, understand the significance of after-sales service and customer care... probably the folks at Airtel do not.
                            I demand this issue (complaint #[protected] to be escalated and taken care of immediately.
                            If the said problems are not rectified at the earliest, I swear that I'll be dragging these to the Consumer Court.

                            Regards,
                            Steve Nipps
                            (a very unsatisfied customer of Airtel's)
                            Business Development Consultant
                            Applied Research International (ARI) - Simulation
                            PGDM (Marketing) - IMT Ghaziabad
                            Ph. [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sobin123
                              from Mumbai, Maharashtra
                              Dec 3, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kerala

                              i have already registered for DND sms service on 13/10/1010 with mob no . [protected]. so the customer care people told me that i will not get such message after 45 days of registration . reg number [protected]. But after 45 days ie on 27/11/2010..still i am getting the unwanted or promotional sms. The customer care executive told me that they have registered a complaint with id [protected] and have to wait till 08/12/2010 .. This is too bad ..airtel is cheating the customers..have to take necessary action



                              Sobin
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel — unwanted sms after DND

                              i have already registred for DND service on my mob [protected]..on 10/10/2010 ..after the 45 days of activation period i am still getting the sms ..please stop this ..otherwise we will look forward other actions ...aritel is cheating customers..by doing this and by charging money for saying this to customer care executive..
                              Sobin
                              Hi
                              I have registered for DND in[protected] but still i am getting promotional Sms on my Airtel No.'s.

                              I have complained for this many time but unable to get favourable responce everytime.Now i am thinking of closing one of my Airtel no because of Promotional messages.

                              Regards
                              Vineet Bhatia
                              [protected], [protected].
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kapilparmar
                                from Gurgaon, Haryana
                                Dec 3, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Ahmedabad, Gujarat

                                Hello,
                                Res Sir,
                                this is my second complaint but still i am facing the same problem
                                I have been very harassing by the Airtel company. i am using airtel sim card in my mobile instrument and till at the moment i have facing lots of financial losses by Airtel, it cheated a lot to me.
                                Airtel company sent me a different kind of messages such as downloading 20 20 cricket, choper rescue, picture post etc. and debited a lots of rupees from my account balance. when i complained to the CORE center, it refund me but it is always doing that kind of things to me daily. and i am not able to complained regularly. what can i do for complete ever solution please do something because recently the airtel company has debited a 13 rupees from my account and sent me a message of downing 20 20 cricket without any downloading by me and my phone. i called to the customer care center but they didn't give me a good reply and not give me a refund. i called to the customer care center of airtel on 2/12/2010 also and tell them that if it will be again i will complained you a double charge for that but they are not replying well they are very rood. if i have no balance in my mobile there is no problem but when i recharged my balance the company is cheated me a lot by these kind of ways. please give me a justice and guarantee from the company to not any harassment in future and refund of rupees 1000
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                AirTel — Airtel is the biggest thief

                                1st Plan Given to me :- 699rs for limited usage of 3gb.

                                My name is Harminder Virk ,i have an Airtel broadband connection[protected] , which i got activated in Feb, 2011.Since then i m facing problem with the services provided by Airtel team.

                                Following is the list of bad customer service provided to me.

                                1. 1st Month :- Sales executive explained the plan incorrectly and i got wrong bill which i never expected , finally he accepted that he was wrong but requested me to pay the first
                                Bill as from next bill he will change my plan to 449rs/m which is unlimited free for surfing and downloading.I accepted that and paid my first bill without any issues.

                                2. 2nd Month :- I received a call from airtel ,that my plan has been changed to 449rs/m and from next month i will recieve bill according to that , i was ok with that and started
                                using the net according to my needs,
                                At last i got a bill of 2500rs and something, so i called airtel helpline (121) and they said they said airtel have some next bill cycle policies which was never
                                explained to me correctly at first point, so it's not my mistake now and i asked the executive to let me talk to a supervisor and he denied and said he will not
                                transfer my call
                                Executive name :- Ashwin Singh ( and he was felling very proud while saying no, Good! ).

                                Bad Customer Service Experience While Calling 198


                                1. 2nd May ( Morning ) Sorry i am not sure about the time but it will around 10:30.

                                Shreya picked up my call and asked i want to talk to a supervisor she said all are busy will arrange a call back for me.I was polite and said fine.


                                2. 2nd May ( Night 9pm) Was waiting for the call

                                Finally i called again at 198 and Saurabh picked my call and i said the same thing i need a supervisor and finally he disconnected.


                                3. 2nd May ( Night 9:05pm )

                                I called again thought someone might help me same thing happened , executive name Manish disconnected.


                                4. 20th Apr

                                I got a message from Airtel that i will get a call from an executive and he will explain me the bill for a landline number i doesn't have.
                                [protected], i don't know whose no is this but they keep on sending me messages for this no's bill aswell. Strange but true airtel have no idea what they are doing.


                                5. 2nd May ( Night 9:08pm )

                                Finally a guy Nilesh helped me , he was very good and calm too.


                                I contacted their nodal officer and the head offices but no one replied back and said will disconnect my services....

                                Thanks
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aghosh19
                                  from Silapathar, Assam
                                  Dec 2, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bardhaman, West Bengal

                                  MY NUMBER [protected] HAS SUDDENLY HELLOTUNES ACTIVATED FEW DAYS BACK.

                                  THIS IS FRAUD !!

                                  AIRTEL HAS DONE THIS DELIBERATELY AND DEDUCTED CHARGES WITHOUT SEEKING MY PERMISSION OR KNOWLEDGE.

                                  I AM NOW IN ROAMING IN BANGALORE, SO IS NOT ABLE TO REACH THE LOCAL AIRTEL IN MY STATE (WB)
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    manju.phoenix
                                    from Delhi, Delhi
                                    Dec 2, 2010
                                    Report
                                    Copy

                                    Address: Karnataka

                                    Mobile No. [protected]

                                    Dear Sir/ Madam,

                                    I would like to draw your kind attention to the following:

                                    A message from[protected] came to my mobile on 29/11/10 and the contents were furnished below:

                                    Thank you for subscription to Airtel Blog(Bachchan). You have been charged Rs. 10 for 30 days. To unsubscribe, SMS UNSUB Pooja G to 52000.

                                    I have not subscribed of my own. The matter was taken-up with your customer care. They had refunded the amount of Rs. 10/- and assured me that this will not happen in future.

                                    To my utter surprise I received the same message to my mobile on 01/12/2010. when enquired to customer care, I have been told that they will deactivate subscription but money not refundable.

                                    May I know why this is happening repeatedly while I have not opted at all? Kindly take up the issue seriously with the concerned authority to avoid unnecessary harassment to your customer.

                                    If money didn't refund, we have to change mobile service.

                                    Thank you,

                                    Manjunath

                                    State: Karnataka
                                    My Name is Vinay and i have received the same message without subscription on Dec 8th 2010 at 14:37:20

                                    "It says Thankyou for subscribing to Airtel blog (PoojaG). You have been charged Rs.10 for 30days. To unscribe, SMS UNSUB PoojaG to 52000"

                                    Incredible attempt to earn money by Airtel, most of the users will forget about this and end up paying bills.

                                    VInay Kumar
                                    [protected]@yahoo.com
                                    I have received the message thrice, today 06th April 2011, being the latest. It says "Thankyou for subscribing to Airtel blog (PoojaG). You have been charged Rs.10 for 30days." And now they don't even give the number to deactivate.
                                    Have contacted the customer care twice earlier and everytime they say we would deactivate it but the amount is not refundable. The most ridculous: while complaining when I asked them that my money is being stolen, the executive says "yes sir we know but can not refund it". What kind of service is that??
                                    Why am I being charged for the service I never opted for?? Isn't it simply a way to steal the money. Airtel such a big company and this cheap way to earn their income, .
                                    Same with me! I sent unsubscribe, but my 10 rupees is gone??
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      samir mondal
                                      from Noida, Uttar Pradesh
                                      Dec 2, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: West Bengal

                                      my mobile number is [protected]. i am a student i am observing that, since last three months, main balance of my mobile has deducting. After deducting the balance i am getting a message that for game club activation my balance has deducted. Still now my balance is deducting for this reason. I have complained near about 10 times to Airtel customer care. But still now this problem is happening. What can i do ???????????
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      SIR. I HAVE A PREPAID NO.[protected] AND RECHARGED FOR 222 ON 8TH NOV 2011. IT IS A SPARE NO. KEPT IN MY HOUSE FOR URGENT MSGS TO MY MOTHER. I HAVE A BALANCE OF ABOUT 80/- RUPEES AS ON 27TH JAN 2012 NIGHT. ON 28TH I RECD A MSG WHICH SAYS "" YOUR CURRENT TARIFF EXPIRED, ENJOY DISCOUNTED LOCAL STD/RATES OF 1.5 P/S FOR FREE RC WITH RC27 TO REDUCE YOUR CALL RATES TO 1.2 P/S FOR 6 MONTHS.""-- THIS MSG I RECD AT 16:03:40 ON 28TH JAN 2012. I MADE A RC27 AT 18.45 HRS ON 29TH JAN 2012. ==== MOST SURPRISINGLY ONLY RS.27/- HAS BEEN RECHARGED, WITHOUT ADDING THE EXISTING AMOUNT (IT SHOULD BE ROUGHLY 80 RS.) == I MADE UMPTEEN CALLS TO UR CUSTOMER CALL 121 @ 3 9 1 OPTIONS. ALL ALONG I HAVE BEEN GIVEN A REPLY THAT THEY DO NOT KNOW WHEN MY NO. WAS RECHARGED. I TOLD THEM THIS CELL NO. IS BEING USED SPARINGLY. NO OUT GOING CALLS.. A CALL ONCE IN A WEEK OR SO. == ALL MY INQUIRIES HAVE BECOME IN VAIN. UR PEOPLE KEPT ME WAITING. ONE WAY OF LOOTING THE CUSTOMERS. FIRST TIME, 6 MTS, 8 MTS, 10.2 MTS. ABOUT RS. 8 /- WAS LOST. BUT I DID NOT GET FAVOURABLE REPLY.. AS TO WHAT HAPPENED TO THE BALANCE OF AMOUNT, WHICH I WAS HAVING BEFORE MY RC 27 ?? TWO TIMES I WAS TOLD TO SPEAK TO THE SUPERVISOR. THIS MORNING ALSO. BUT NO CONNECTION WAS GIVEN TO ME.

                                      R THEY NOT AWARE, WHEN MY NO. GOT RECHARGED ?? I TOLD THEM SPECIFICALLY IT IS ON 8TH NOV. THEY SAID THEY HAVE VERIFIED THE DATA UPTO OCT. 2011 BUT DID NOT GET WHEN MY NO. GOT RECAHARGED. hOW IT COULD BE ?? THIS SHOWS THE CALLOUSNESS O[censored]R CUSTOMER CARE PEOPLE.

                                      I AM HAVING A CORPORATE NO. FOR MY USE [protected]. I NEVER EXPECTED UR PEOPLE WILL HAVE LACKADAISICAL ATTITUDE TOWARDS THE CUSTOMERS LOCATED EVEN IN URBAN AREAS. U CAN IMAGINE THE PLIGHT OF THE CUSTOMERS HAVING RURAL BACKGROUND.

                                      SO, I REQUEST YOU TO INTERVENE IN SETTLING MY GRIEMERE 70 RS OR 80 RS.
                                      THE WAY THE AIRTEL IS ROBBING THE CUSTOMERS..

                                      I THEREFORE REQUEST YOU TO INTERVENE AND GIVE A POSITIVE RESPONSE TO MY MAIL ID

                                      [protected]@gmail.com or to my mobile [protected]


                                      thanks==
                                      vvss sarma
                                      SENIOR MANAGER (PERSONNEL), VIZAG STEEL PLANT
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sk.p.samy
                                        from Pune, Maharashtra
                                        Dec 2, 2010
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu

                                        Dear Team,

                                        My Post paid Mobile no: [protected]
                                        Name : Periyasamy

                                        Need clarification:

                                        I asked the duplicate SIMCARD for one of your executive Mr. Panneer[protected] , who is sitting in our office branch ( CTS – Pallikaranai ) date ( 26-Nov-2010). He replied like you have to go any nearest show room with your id proof and collect your duplicate SIMCARD, then I went to ASSCENDAS (Near to Tidel Park) Showroom and collect my SIMCARD on the same day.

                                        While taking the New connection your executives are working very Admirable. but any issue/complaints we will come to your showroom. Then What would be the purpose that executive sitting in our office. If you say New connection and Marketing purpose then I would not agree. Please I want the clear clarification because I this time consuming issue.

                                        Please take this as a serious complaint.

                                        Regards,
                                        Periyasamy
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit