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P
patlo98
from Delhi, Delhi
Mar 21, 2013
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Address: Hyderabad, Andhra Pradesh

Airtel# [protected]
I did a recharge of Rs. 500/- on 08/03
as the Airtel service "dial 12131" said the best offer as Rs.500/- where we would get Rs.550/- as recharge amount (rs. 50 extra)
but I got only rs.442.15 only.

I regularly used to do 333 or 444 amount (get full TT) but due to misleading service 'dail 12131', I did rs.500/- and lost more.

Please do not cheat with wrong services like above and
please resolve this issue sooner.

Thanks,
Pradeep
[protected]

Air Tel Prepaid — recharge vouchers

i recharged my phone with a coupon of rs 77. Tr.id is [protected] as on date 30.07.08 at 6:2 pm for avaling all local call at 50 paise & std @ Rs. 1 p/mint . there after i recharged my phone with rs 47. vouchers for ISD Tariff to be loward but when i noticed that my local calls are charged at rs 1 p/mint while the charged should be 50 paise p/mint . i talk to customer care by phone there replied was that just one vouchers worked at 1 time this is just fooling pf costumers & plain cheating it means i lost my 77 rs with in a minute & i am being charged At double rate since then on my local & STD calls since then kindly look in to the matters how the service providing r fooling the customer s & cheating Them this should the stop immediately & a customer should get a massage before recharging that his earlier facility will withdrawn or terminated how a facility can be withdrawn when a customers has paid for it this is just cheating & fooling of customers
Namaste Pradeep,

This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Pradeep,

We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
How come the reply says that this issue got resolved? Nobody has followed up with me, but the status says it resolved.

What is going on?
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    P
    patlo98
    from Delhi, Delhi
    Mar 21, 2013
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    Address: Andhra Pradesh

    My Airtel#[protected]
    Deducted money as
    Rs.99/- on 09/03
    Rs.99/- on 07/03
    Rs.40/- on 07/03 (+2 rs)

    The above transactions are charged unnecessarily and deducted from my account.

    Please do not cheat the people with junk services, please provide us valueable service not value add service.

    We are fed up with VAS services of Airtel, atleast please resolve these issues soon now.

    Thanks,
    Pradeep
    [protected]
    Namaste Pradeep,

    This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Namaste Pradeep,

    We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
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    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Hi Same issue repeated twice again,
    on mar 26 - rs.99/-
    on mar 31- rs.99/-

    I'm not asking just like that, you need to understand that I can use 3G service (enabled in my mobile) for any download, but this kind of service charges with out any service is a non-sense. Fed up with Airtel... feeling to better get away from Airtel!!!
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      S
      sudheer80k
      Mar 21, 2013
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu

      Dear sir / Madam,

      Sub :- Activation of 3G airtel data card IMEI [protected] & sim no.[protected], Mobile number 3F

      This is to bring to your kind notice that I purchased Air tel 3G data card from Air tel 3G data card for cost of 1000Rs/-. I was told that it will be activated within 4 working days. Till now it is not activated even after 4 weeks completed.

      last Sunday Air tel person came to my home for house address verification. After 2 days, I got Call from Air tel customer care and enquired about billing address and they said that it will be activated within 15 minutes. Now 24 hours passed but it is not activated.

      when i tried to connect internet i was getting a message "Cannot Connect Before Register an Available Network "

      I called customer care. But no use. I do not know what is my mobile number for 3G airtel data card IMEI [protected] & sim no.[protected], Mobile number 3F


      I am upset about Air tel services.

      Regards,

      Sudheer Kumar
      my mobile number [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Namaste Mr. Kumar,

      This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Namaste Mr. Kumar,

      This is to inform you that your concern listed 21 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

      We assure you that we are committed to resolving the issue to your satisfaction.

      Regards
      Rakesh Ranga
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      the person who sold it to me came to my home and gave new 3G Data card. now it is working with it.
      thanks for consumer complaint forum.

      thanks to the person who called me behalf of Airtel.

      sudheer
      Namaste Mr. Kumar,

      We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        M
        Manish@84
        from Jaipur, Rajasthan
        Mar 21, 2013
        Resolved
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        Resolved

        Address: Mewat, Haryana

        I am resident of Tauru Haryana. My mobile along with Air tel Sim was stolen on 21.03.2013. My mobile no. was [protected]. I want my to be blocked right now to stop any misuse. Expecting your helping hand.

        Manish Giri
        Ward No. 8
        Tauru
        Distt - Mewat
        My mobile No. [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        Namaste Mr. Giri,

        We have made a note of your contact details, our team will get in touch with you to gather more information to understand your concern and will resolve accordingly.

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Mr. Giri,

        This is to inform you that your concern listed 21 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

        We assure you that we are committed to resolving the issue to your satisfaction.

        Regards
        Rakesh Ranga
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Mr. Giri,

        We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

        Regards
        Deepak Mohod
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          S
          sriniN
          from Madurai, Tamil Nadu
          Mar 21, 2013
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          Address: Chennai, Tamil Nadu

          I am using my airtel pre-paid mobile [protected] from 2008 year in chennai. My address is # 7/3, New colony 1st street, Suprabhat Apt, A / B, Palavanathangal, Chennai. For the past 6 months i.e from Sept/Oct 2012 signal at home is very weak. This is true for all the airtel connections and not only for my mobile. I have raised numerous complaints through the 198 customer care number and every time they close the ticket and call saying issue resolved. I dont see the issue is getting resolved. need help in having Airtel fix my issue at the earliest.

          Bharti Airtel — Weak signal

          I stay in prime area of Bangalore city - J.P. Nagar - I Phase -which is well populated and considered as a "Posh" area. For the past 3 months or so, the signal has been very weak and dwindling. Because of which, I am loosing out on many important phone calls. My mobile nos are - [protected] & [protected].

          Please check and revert
          Date:[protected] by Mohinder Kohli
          we have, number of times lodged very bad mobile signals complaints, with the AIRTEL people but they, at all don't bother to get the same rectified even after a very long period. If this is the state of affairs in the very capital' most prominent south Delhi areas, than it can be just imagined for poor signals greivances in the remote areas. I hope reading this, they may feel a bit ashamed and try to get the signals improoved in our area. My mobile number is [protected] at 329 Nilgiri Apptts. Alakhnanda, GK-2, New Delhi 110019
          Namaste (SriniN),

          This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

          Regards
          Sandeep Kumar
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Namaste(sriniN),

          We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

          Regards
          Deepak Mohod
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            P
            Pankaj Vrma
            Mar 21, 2013
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            Address: Delhi

            Hi Sir/Madam,
            Its immense displeasure to say but after wrong billing i was denied resolution telling to deposit wrong bill by Airtel and finally got my outgoing blocked.
            I decided to try Airtel internet pack in my mobile which promised 1 gb data in Rs.98.I got that activated on 28 th and found the service more then pathetic. I informed the Airtel customer care officer about it on next day i.e 29th and he advised to get that stopped if I dint liked. He stopped the internet/gprs and that plan and said will be done in 4 hours and no woe.

            Now for just 1 day o[censored]se in few mb's, Airtel is charging me full month rental saying that evan if you activate you have to pay full month money. Evan thats also ok with methough the never told that erliar they stopped now pro rated charging. But Airtel have also charged Rs.1202 as internet usage for few mb's apart from Rs.98.
            On asking Airtel have no clue but said your mobile might had used it in those 4 hours.
            I did not used it first of all and even it was used by my active handset it was all under that 98 plan!! not sure who they making fool clearly here?
            Can you also advise how to take this case forward to consumer court to get compensation?
            very pathetic approch of Airtel
            My Airtel mobile no.- [protected] (for which above complaints written)
            Regards,
            Pankaj
            Hi Sir/Madam,
            Its immense displeasure to say but after wrong billing i was denied resolution telling to deposit wrong bill by Airtel and finally got my outgoing blocked.
            I decided to try Airtel internet pack in my mobile which promised 1 gb data in Rs.98.I got that activated on 28 th and found the service more then pathetic. I informed the Airtel customer care officer about it on next day i.e 29th and he advised to get that stopped if I dint liked. He stopped the internet/gprs and that plan and said will be done in 4 hours and no woe.

            Now for just 1 day o[censored]se in few mb's, Airtel is charging me full month rental saying that evan if you activate you have to pay full month money. Evan thats also ok with methough the never told that erliar they stopped now pro rated charging. But Airtel have also charged Rs.1202 as internet usage for few mb's apart from Rs.98.
            On asking Airtel have no clue but said your mobile might had used it in those 4 hours.
            I did not used it first of all and even it was used by my active handset it was all under that 98 plan!! not sure who they making fool clearly here?
            Can you also advise how to take this case forward to consumer court to get compensation?
            Airtel mobile no.- [protected]
            Regards,
            Pankaj
            Namaste Mr. Vrma,

            This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

            Regards
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Namaste Pankaj,

            Further to our discussion dated 21 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

            We assure you that we are committed to resolving the issue to your satisfaction.

            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Namaste Pankaj,

            We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              S
              sumi dutta
              from Kolkata, West Bengal
              Mar 21, 2013
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              Address: Dhemaji, Assam

              Dear sir/madam
              my name is Sumi dutta daughter of Mr.Siba prasad dutta from Irrigation Colony, Dist: Dhemaji, P.S-Dhemaji, Pin-787057 Assam,My airtel no is [protected] i want to know my call detail all incoming or outgoing call from 28 December2012 to 23 February2013 with call time full detail please send my E mail Id. My email Id is [protected]@gmail.com
              plz.......
              Namaste Mr. Dutta,

              We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

              We assure you that we are committed to resolving the issue to your satisfaction.

              Regards
              Deepak Mohod
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                A
                anuranjan.kumar
                from Gurgaon, Haryana
                Mar 21, 2013
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                Address: Mumbai City, Maharashtra

                I had requested for 2 digital tv connections on 3rd March 2013 through call center. Airtel cust care executive asked me for payment first and I paid Rs 4884 through my hdfc net banking by clicking on the link provided by executive. Airtel representative came at the fixed time for installation but did not install because as per them in my flat there is no point where signal comes properly.
                I was expecting amount paid by me will come automatically but after waiting for 15 days it did not come. I called to cust care on 18th March and described everything but no response. Then I sent email to [protected]@airtel.in twice but nobody is bothering to even respond.
                This is how Airtel works?
                Please help me in getting my money back.

                Thanks,
                Anuranjan Kumar
                Namaste Mr. Kumar,

                This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Namaste Mr. Kumar,

                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards
                Deepak Mohod
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  A
                  aks kamble
                  from Mumbai, Maharashtra
                  Mar 21, 2013
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                  Address: Maharashtra

                  espected sir,

                  I want information about airtel no :- [protected]

                  i want 1) full name of woner
                  2) full address of woner
                  3) If try to find age also that person.

                  Please help me

                  this [protected] are annoying to my family members.
                  please give me details immidiatly

                  Thankyou

                  Airtel Card — Sim Card Activation

                  Dear Sir Today After Noon 1 Pm I Purches New Air tel Sim Card
                  & As Per Your Information it Should Activate Within 4 Hours
                  Now It already 6 & Half Hours.Passed Plz Do The Needful as Early As Possible & Plz Inform Back.



                  Thank u :
                  Mahboob Alam

                  Airtel Card — Bared Incoming & Outgoing calls....

                  Dear sir,

                  I have purchased a new airtel sim card. It was activated but now again I can't call to anybody & while calling the message displays is "Call Failed".

                  When someone calls me it says "My mobile is switched off".

                  I request you to solve this problem,

                  Thanks & Regards,

                  Chirag M Prajapati
                  [protected] call details

                  Airtel card — Non Activation of No 9967842261

                  Need urgent help in activating the following no [protected] on an urgent basis really suffering because of your pathethic service sorry to say this .
                  Namaste Mr. Kamble,

                  This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                  We assure you that we are committed to resolving the issue to your satisfaction

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
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                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste Mr. Kamble,

                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                    H
                    harishpr10
                    from Bengaluru, Karnataka
                    Mar 20, 2013
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                    Address: Bangalore, Karnataka

                    I had an Airtel mobile postpaid connection and was using it from January 2012. I was happy with the services for a span of four months. But after that they started charging me unnecessarily for the internet usage. I had not observed it for a couple of months and had paid the bill, but later it became a habit for them and started charging me more. I had to report the problem every month and I kept on getting wrong information from all the agents. I had to spend hours on the phone explaining things and finally they would revise the bill which happened for a good 3 months. In the month of September again i received the same kind of bill and I clearly explained them that its their mistake and I would not pay the bill. I did not make the payment till January but the services were still on. I had also told them to disconnect the services but they did not do that either. Finally in the first week of January they disconnected the connection and they have billed me approx 9000/-, and the funniest part is they have billed me from 17th of Jan to 16th of Feb when the number was completely disconnected. I hope Airtel do no do the same with all the other customers as well.
                    Namaste Harish,

                    This is to inform you that your concern listed on 20 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Harish,

                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Deepak Mohod
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    My issue has not been resolved and I had written in to your team to the same email address but there is no reply
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                      A
                      andeekj15
                      from Chennai, Tamil Nadu
                      Mar 20, 2013
                      Resolved
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                      Resolved

                      WE HAD GONE FOR NEW CONNECTION -BHARTI AIRTEL SERVICES LTD ( MR.KARTHIK ) CONTACT NUMBER T[protected] , [protected] , NO 56,L, BASCON TOWERS - 5TH FLOOR , VENKATANARAYANA ROAD , T.NAGAR CHENNAI TAMIL NADU .

                      RECEIPT NO : TNPA437788 ,, AIRTEL RECEIPT NUMBER .. WE HAD GIVEN CHEQUE RS 1299 DTD 12TH MARCH 2013 . HAD PROMISSED TO GET CONNECTED 15TH MARCH ,,

                      TILL DATE WE ARE STRUGGLING TO GET CONNECTION AND CONCERNED PERSON MR.KARTHIK IS NOT PICKING UP THE CALL ,, WE HAD TRIED REACHING AIRTEL DIRECTLY ,, THEY ARE NOT GIVING PROPER REASON . TILL DATE WE HAD NOT GOT ANY MAILS FROM AIRTEL DIRECTLY NOR A CALL FOR THE REASON .

                      REQUEST YOU TO KINDLY HELP US OUT TO GET OUT OF THIS ISSUE .. ALSO THIS KIND OF ISSUES SHOULD NOT HAPPEN TO ANY OTHER PUBLIC .

                      KINDLY ADVISE ......
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Namaste Mr. Karthik,

                      This is to inform you that your concern listed on 20 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Namaste Mr. Karthik,

                      We would like to inform you that your concern listed 20 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                      Regards
                      Deepak Mohod
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        S
                        sanra.2001
                        from Noida, Uttar Pradesh
                        Mar 20, 2013
                        Resolved
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                        Resolved

                        Address: Gautam Buddha Nagar, Uttar Pradesh

                        Due to lot of dissatisfaction and cheating attitude of your representatives, I am forced to write you. That Airtel Services in Noida is more than worse.

                        Recently I have taken a connection No. [protected] on 30.01.2013 though Airtel Sector-58. After 3 days my services were stopped saying that some bill of 2 years back was due. I have shown all my emails and letter from Airtel showing that my full and final payment was already given in airtel. That time also, some representative came to my home gave me full and final payment letter and took cheque. That amount was credited in airtel account.

                        Now, when after some time when I have taken a new connection, they said we have disconnected your this connection because still some amount is reflected in our account, it is red tagged, etc.

                        I have a talk with Mr. Kunal phone number- [protected] , who apologies that we have verified our previous records and by mistake this are red flagged and due to that your line is temporary disconnected. You just pay some 270/- Rs. For your 3-4 days operational line charges, we promise within 4 hour it will be connected. Many times I told you send me some email, he said That I cannot send until you pay this outstanding 270/- . I was again cheated by Airtel people. When I called him, he gave call to some one else or maybe he cheated and name was also wrong.

                        If there was anything due at my part and it was red flagged or black listed..Why Airtel has given me new number/connection? Who will return my money that was taken for new connection? I have recorded voice of your representative and the number which is taken against airtel call centre at okhala-III new delhi, which can be produced in the court of law to prove that Airtel do cheating with its customer.

                        Still and I am getting messages and email for some more bill..you think one side it is disconnected another side sending bills..always Airtel does like this and after some time you people will say pay some more bill.

                        I appeal to all users that Never listen to any executive over phone get everything in writing from fixed email addresses.

                        Never get Airtel connection...

                        Sandhya N.
                        +1 photos
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        More for you — An dicanect new connection from airtel

                        Dear
                        Sir, I am satpal from D-50, Street No.3, Rahul Vihar, Ghaziabad up. I purchased an connection fo airtel comany. An mobile sotre which known name of the more for you as on[protected]. So one week my airtel number.[protected] could be the distconnect by your airtel company. After this that i has sumbited been all ready identy proof. wiht photo and Identy cart.

                        Bharti Airtel — Excess Charge on Bill

                        dear sir
                        i am customer bharti airtel. i am using it's braoadband internet connection.they provide me phone whose number is [protected].i have blocked all calling facility of phone.In last month they accidently activated caller tune on my phone.The biil is of 17 Mar 2009-16 April 2009.on my complaint they deactivated it but charged caller tune rental and told me that this extra charge(Rs.33.09) will be deducted in the next bill.
                        But in the next month(Bill of 17 Apr 2009 -16 may 2009) they chager extra for caller tune and not deducted Rs33.09 in the bill .

                        so i want 66.18 rupees deduction in my bill amount.

                        Yours sincerely
                        Jamalur Rahman

                        Airtel Prepaid — i m charged unreasonably

                        dear sir i asked for mailing me my vas details usage, outgoing calls usage and other services usage to get updated abt my prepaid usage since 26 mar09 ttill date but no step has been take to mail me pls send me or else ill hav to use other forums to get it. pls mail my bill details for the period of 26 mar 09 to 13 june 09 by fast track
                        Sir,
                        I have echarge Rs.340/- vide ID on.01.08.2009 id.no.[protected] but on 20th of August I found only Rs.
                        0.90 paise as main ballance. I have complain CC but they first ask to contact on next day at 7AM after I again contacted there reply was to contact after 48 hours.but till now I have not recieved any responce from CC and I ask to give me bill detail.My phone no. is[protected]. I hope that your authority will take care of this matter and take early action. incoveeence regreated.
                        MOHANLAL PADHARIA

                        Airtel — Excess billing after disconnection

                        AIRTEL sends xtra chareges after my brothers cell no ( [protected]) was deactivated due to poor services and bad call center experience. However full amt. payable was taken before disconnectionand now demanding more.
                        Nodal Officers and appelette nodel officers phone ie [protected] and [protected] are never answered.
                        Havent They paid bills for connection????????
                        TRAI SHOULD Lookin to these kind matters.

                        AirTel — Call Charge Free

                        Hello Sir,
                        I want to reduce, I mean free of call charge from A2A but particular one number.

                        Have the any process for it?

                        Bharti Airtel — Excess Charges in Telephone Bill

                        I'm M. Balasubramanian of the Consumer of Airtel since 2002 and my telephone No.[protected]. I have shifted my residence from Ammayappa Nagar to Canara Bank Colony effective from 2nd February, 2011, which the information was give through letter on 28th January, 2011 (to Thillainagar Airtel Office) with a request to shift my above telephone from the above date of 2.2.2011. But after several request over phone as well as in person to Thillainagar office the connection was actived only on 12.2.2011. But I have received the tele phone bill for the whole mpnth which should be only for 20 days, since I have not used from 2/2/2011 to 11/2/2011 due to their non activation. Similarly one charge was made for Rs.110/- stating as Premium Number, which the details were also not given, since for the past 8 years I am not using any extra numbers as mentined the Premium Number.
                        By - M. Balasubramanian
                        I'm happy to note that eventhough the charges for non operative 10 days has been adjusted but I have not received proper information for the charges of Premium Number for which I want the date of call and the number (premium number)


                        . M. Balasubramanian

                        Bharti Airtel — Tele Bill

                        Kindly provide a duplicate copy of my landline tele bill for the month of December 10 on the following mail [protected]@yahoo.com. Tele No[protected]

                        Thanking you,

                        KS Mehra

                        Bharti Airtel — unreasonable cell charge - Airtel, free website solicited call

                        I received a call on my cell phone (Airtel pre-paid) from Airtel for registering up a free web site hosting for the boardband service.

                        The caller walked through how to register the free website on my cell phone. (call received)

                        At the end of call (solicited), I was charged Rs. 32.00 on my pre-paid mobile phone.

                        This is an unreasonable charge on a phone call received. This is a total exploitation customer rights. And I am disputing this charge. I want get refund the same charge.

                        Though I have written compliant to [protected]@airtel.in, there is no refund so far.

                        Bharti Airtel — Charging Excess

                        Dear Sirs, I have been using the attached number from the past 4 years, last month I have converted my number to post paid from pre paid, I which they have charged 15,000/-(Fifteen thousand Rupees) Extra as platinum number, I have also registered a complain No: "41487851" at Airtel Customer Care on 09.01.2012, Then they call on to my number and asked to pay only call charges amount waving off the extra charges, after paying they are asking me to pay again Rs 15,000/-, From this people I have completely lost my communication from past 20 days, This people are misguiding the public and cheating us. If possible please help us.

                        Bharti Airtel — Excess Bill

                        Dear SirMadam,

                        I am surprised and shocked to see a excess bill for my Airtel phone number - [protected].

                        I have been charged huge amount towards my internet usage which is around Rs. 30,000 in a month which sounds unrealistic. I have been given a discount of around Rs 20,000+ on the same which also sounds too unrealistic.

                        I visited the Alkapuri Airtel outlet and they said that the amount chagerd are correct, when asked for a detailed bill on my internet usage i have been refused and stated it is not possible to provide justification for usage of Internet and have been asked to pay the amount which i refuse without any proper justification from your end.

                        I need to understand how a person can use internet worth Rs 30,000 from a cell phone in a month.

                        Today suddenly i again get a message that my outstanding amount is Rs 27,000 + which is again a heart attack to me.

                        Kindly provide a immediate solution on this.

                        Regards,
                        Jeegnesh
                        Namaste Sandhya,

                        This is to inform you that your concern listed on 20 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Sandhya,

                        Further to our discussion dated 20 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                        We assure you that we are committed to resolving the issue to your satisfaction.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                        Regards
                        Rakesh Ranga
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Sandhya,

                        We would like to inform you that your concern listed 20 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                        Regards
                        Deepak Mohod
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          T
                          tiwaryamt
                          from Gurgaon, Haryana
                          Mar 20, 2013
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          Don't get lured by advertisement on Airtel website about new broadband connection "get a Wi-Fi modem and a cashback of Rs 500 when you buy your broadband connection online!". I applied online, made payment, but to my surprise when the guy came to activate the broadband, he said that you will have to purchase the modem. He said that he is completely unaware about any free wifi modem of cash back.

                          When I called up the customer care, they said that this advertisement is old. I told them that this advertisement is there on your website since last 2 months, its still there (refer to attached picture). The customer care said, if you have to take a connection pay. We are not going to honor this advertisement.

                          Be aware of this type of misleading advertisements and don't fall prey to it!!!

                          I will take this to next level and see that the advertisement is removed from their website so that no one else is fooled!

                          Regards,
                          Amit Tiwary
                          +1 photos
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Namaste Mr. Tiwary,

                          This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                          We assure you that we are committed to resolving the issue to your satisfaction

                          Regards
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Namaste Mr. Tiwary,

                          We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                          We assure you that we are committed to resolving the issue to your satisfaction.

                          Regards
                          Deepak Mohod
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          very poor services. worst company. no reply to the mails. donkey brand customer care representatives (you can say customer torture services).
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                            J
                            jonat22
                            from Chennai, Tamil Nadu
                            Mar 20, 2013
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                            Airtel 3G prepaid data card is not getting recharged. i used for one month and before the validity date if i try to recharge it is not getting recharged. offers are poor. customer care keeps diverting calls and asks us to call 198, 121 which do not respond or "do not exist".
                            Advice: kindly DONOT GET AIRTEL 3G DATA CARD for internet prposes. Airtel mobile service may be fine, but 3G service is not good

                            Airtel Prepaid — customer care did not respond my call

                            there is a service activated on my phone. ph.no [protected].
                            they are reducting my bal. unnecessary and not responding my calls.

                            Airtel Prepaid Card — services & customer care did not respond

                            From
                            R.sathish kumar
                            mob nub:[protected]


                            To
                            airtel customercare prepaid manager,
                            airtel customercare chennai.

                            respected sir
                            As i m using past six year your network, i m not satisfied ur network because ur customercare service& even complaints care[198] was not good. whenever i called & aski some problem,they responded late,even i have to wait for atleast half a hour. so i like to change my network to vodafone. so on 28 feb 2011 i send portability for my network changing process, i got it port id numb but i never got approved form ur's .after two i got call for ur airtel prepaid care they ask that why u can change our network, what the problem. i said all that service problem & voda service was good & they givi offer like net, callertune offer, then v to v 10 p &30p for other network for six months so i like to change.. they asked now ur call charges how much i said that a to a 30p & other network 40p suddently told that i give u offer to u that a to a 10p & other net 30p ,it will be activate within 24 hours & in future no problem with service & all. i said that ok i cannt change it & they give sms format to cancel port. i send mess & i got port cancellation mess on 2.3.11 time [11.08.11] from 202 after 24 hours i didnt got that offer so i call to 198 on 3rd march they answer my call &register my compaint[CMPRO[protected]] & the problem will be solve within 48 hours. still now not solve i call today at time between 10 to 11 they didnt pickup my call they sendi mess like*121# for knowi accout balance validity & offer & all i dont know that the hell they doing i m not regard for that service i call 10 to 20 times for my problem, they responded with recorded voice only, not pick up my call for one hour . u suggest me what to do............plz..

                            Airtel Prepaid — customer care responding my call

                            firstly they have deducted 25 rupees from my mobile then when i try call coustomer care they don't lodge my complan and they disconected my call after that what they have done i don't know, i am not able to connect coustomer care

                            data card not activating/poor customer care - Comment #1872314 - Image #0

                            Airtel — not good customer care

                            Sir I am rajanikanta parida my Mobile No [protected] ,sir iam call received 3.04 to 4.59 this is No [protected] the duration of call

                            plz call leasing your customer care asking about me, i am tell me now your Name but no Answar
                            Sir i am uses langese but i am educate
                            Namaste (jonathanarnold79),

                            This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                            We assure you that we are committed to resolving the issue to your satisfaction

                            Regards
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Namaste (jonathanarnold79),

                            We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            Regards
                            Deepak Mohod
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                              Prologiq
                              from Chennai, Tamil Nadu
                              Mar 20, 2013
                              Report
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                              Address: Coimbatore, Tamil Nadu

                              Hello Airtel,

                              Our Landline and Broadband got disconnected 10 days before. we have made loads of complaints to customer care. still Our issue has not been resolved. we fed up with your service. Please address any one in your team. this is our land line number[protected].
                              Namaste Prologiq,

                              This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Namaste Prologiq,

                              We would like to inform you that your concern listed 20 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                              Regards
                              Deepak Mohod
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                Ravi Teja
                                from Noida, Uttar Pradesh
                                Mar 20, 2013
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                                Address: Hyderabad, Andhra Pradesh

                                I want to unsubscribe from NDTV new alerts sms. I never subscribed for it and they keeps on smashing my inbox(minimum 10 msgs/day), even i have complained atleast 3 to 4 times to the customer support they say they were unsubscribing but no use( i think airtel is providing worst service with worst helpline). Please help me as soon as possible. My airtel prepaid number is [protected].
                                Namaste Mr. Teja,

                                This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Namaste Mr. Teja,

                                We would like to inform you that your concern listed 20 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                Regards
                                Deepak Mohod
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  datlasatish
                                  Mar 20, 2013
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  i had requested to dis-connect my connection on 08-Nov-12, but it was not done till Jan-13,

                                  i got bill Nov, Dec and Jan month bills total Rs:3412. so i did not paid the bill.

                                  many times i have informed same thing.

                                  today i got one sms regarding this one: case filed at city cicil court, Lokadalat PLC No:302596 Dt 26/3/2013.


                                  my account number is [protected].

                                  Please help on this.
                                  Complaint marked as Resolved 
                                  thanks for the consumercomplaints.in, this issue is fixed. so i want to close this. please help to delete this issue from the list.
                                  I was post paid client of airtel till the 17th of this month when i discontinued this service after a period of 1 year. When I subscribed to this service the service was good and I would get my bill on time when things changed since May 08.

                                  I had a very terrible experience in getting my GPRS activated, and today I can say very confidently that airtel is least bothered about its customers. Their services have gone from bad to worse, their relationship centres are not stable, they are best at giving you a million excuses.

                                  I have lost faith in their services and would never recommend them to anyone.

                                  AirTel Bharti — Broadband Service

                                  Myself Saugata Mondal, working at Birlasoft Ltd, Noida.

                                  I applied for a Broadband Connection on 11/07/2008. Form No. 384135 and cash receipt no 299310.

                                  Sales person was – Kapil, Mob No- [protected].

                                  Till today I have got no connection. I ring your sales person almost every day. Neither Connection is supplied nor money is backed.
                                  God! I never expected even Airtel turned out to be useless ISP as well.

                                  Bharti Airtel — worst service

                                  To,

                                  BhartiAirtel,

                                  customer service Department
                                  mumbai,
                                  Date-07/07/2008

                                  I am having postpaid connection no.[protected] Account No.[protected] since last one year.
                                  inspite of several reminders and complaints, I am not getting my monthly bills.

                                  I have not seen such a hopeless service in my life or i better go for discontinue my subcription . i have not
                                  expected such a bad experience with a company life airtel.


                                  This is the last warning to you berfore i take any legal action on you or nacked u upfrount media for your very poor services.


                                  unsatisfied customer

                                  sonu d gaikwad
                                  [protected]

                                  Airtel Broadband — The Worst Airtel Broadband Service

                                  Dear Sir/Madam,
                                  This is Christopher, Prop for G.L ENTERPRISES(AIRTEL MOBILE PCO DISTRIBUTOR), Tuticorin.Some months before, I needed the broadband connection for my Business development, so i have selected your network instead of bsnl broadband, but now i turned my opinion into bsnl, because of your cheating upon me.

                                  I applied for the Airtel Broadband for PLAN 555 in December and i got your service in no:[protected] after some days.Then first three months i got the minimum billing of Rs.624/- . Then in the fourth month i have used the net as i used in the previous months, but the amount has been increased to Rs.724/-.But in the next(fifth) month, they billed me Rs.1700/- for the normal usage itself.Really i didnt expect this much amount as the bill.Then i asked the local Franchisee about this improper billing.They didnt respond me well.So i decided to not to pay the fifth month bill.But i got the sixth month bill as Rs.698/-.Then i didnt pay that bill also.Then they frequently called me and asked me to pay the two months bill.

                                  After some days the Airtel Representative came to my office and told me that We will waver(reduce) your bill upto Rs.1700 instead of Rs.[protected]+698), We will put you in the PLAN 799 and they told me to pay the bill and We will release the OG within two days .Then i payed the amount Rs.1700 through the AXIS BANK Cheque with no.089801 dated on 15.07.2008.The amount has been credited in your account.But they didnt release the OG as they said, till now.Then I called to your office everyday and asked about the OG release.But they post-ponded the date and insulted me.So i got very angry after these incidents from your service.Then i decided to collapse your network as much i can.

                                  [Note:I have recommended some new lines to your network and i got that commission DD from you for those recommended lines.But I have already converted some lines and now i am converting AIRTEL POST-PAID PCO into AIRTEL MOBILE PCO PRE-PAID.This will be continue till i will get my line back.]

                                  Now I lost my patience with your services.So i want you to take immediate action on this complaint and give my line back as soon as possible.If i didnt get back my line after this complaint, i will take legal action against you.

                                  You are advertising Your network as No.1 Broadband Service, But i experienced that Airtel Service is the Very Worst Service that i have ever seen.

                                  Regards,
                                  G.L.ENTERPRISES,
                                  Mobile:+91-[protected]
                                  E-mail: [protected]@yahoo.com
                                  chris.[protected]@gmail.com

                                  BHARATI AIRTEL — Worse Customer Care Service

                                  I'm airtel's regular user. During this period i experienced worst service. Once i had a call of my boss from US. Next day i needed to call him back but due to some problem in my cell phone my incoming call record got vanished. So, i called customer care (But they dont care about customer..!!) and requested for the list of international calls i received last night. Subsequently 3 times call got disconnected automatically as i hear a tone "THIS CALL MAY BE RECORDED FOR INTERNAL TRAINING PURPOSE". Then on next call to customer care i hear "KINDLY SMS YOUR QUERY TO 121".
                                  I sms them my query but every thing gone waste.I havent got any reply. Then i called 121 from my friend's cell phone. This time after 2 try, third time call got connected. This time i asked for the received call list last night from my number [protected]. This foolish lady refused me to give that list. She said goto pune on following address and ask there for list you want. At that time i was 300 km away and i had to have number of my boss any how. then i requested more than 4-5 customer care executive for number but nothing happen.
                                  That time i experienced Hell on the earth with Airtel...
                                  I am a customer of BHARTI AIRTEL.. I bought a campus sim card when it was nwely launched.Then after three months my all campus facilities were cancelled and my card was converted into airtel one which cost me even sms as rs 1.I complained in the customer care at least 10 times but none of them could respond me properly. And still i am facing the same problem.they even gave me complaint number but later nothing was done. SO AIRTEL CUSTOMER CARE SERVICE IS WORST IN THE WORLD.

                                  AirTel — Airtel Customer care is the Worst

                                  I have activated internet through airtel and many times my currency has been deducted whereas i am unable to conenct to internet because of network problem..I tried calling Airtel Customer on 123 Bangalore but not even once i am able to speak to them. Its not moving after 3rd option. I cannot fidn the option of 'Speak to Customer Care Executive' wehn calling 123.

                                  The Customer care of airtel is really really the worst.
                                  DEAR Airtel Customer care is NOT the Worst
                                  BECAUSE ACCORDING TO AIR-TEL MAIN COMPUTER, IF YOU ARE CALLING THEM REGULARLY TOO MANY TIMES, THAT MAIN COMPUTER PUTTING YOUR NUMBER TO SPAM. SO EVEN YOU ARE CALLING JUST YOU ARE GETTING TRING TRING ONLY, THEY ONLY SOLUTION IS TO CALL FROM ANY OTHER NUMBER OR BY LAND-LINE PHONE.IT HAPPENED WITH ME 4 YEARS AGO, BUT I EMAIL TO THERE MAIN OFFICE OF MY REGION AT CHANDIGARH . AFTER 24 HOURS THEY REPLY ME AND THEY RESET MY NUMBER FROM THERE MAIN COMPUTER .
                                  I have purchased Data card through airtel and i am unable to connect to internet because of negative address verification.I called Airtel Customer on 121, but of no help.I want my money back. I have paid Rs.4000/ for the data card.

                                  The Customer care of airtel is really really the worse than the worst.
                                  i have activated GPRS on my mobile no [protected] but still i did not got setting to operate it my handse is nokia 5130 i try to call custmer care executive from two days but i am not getting connection

                                  AirTel — CUSTOMER CARE SERVICE

                                  CUSTOMER CARE
                                  I want to take with customer care executive but while call transfer to customer care executive, your executive cut the phone without listen me. my mobile number is [protected]


                                  VERY BED CUSTOMER CARE SERVICE...
                                  My complain 4 my airtel prepaid conection of [protected], i complain manny times 2 there customer num but thy allways says excuses and also dont talk proparly, they wrong languages, they never reply proparly&allways gaving time &time, they will not solving problem.
                                  They diduct my 142 RS unnecesary &now thy gaving excuses&timing wait 4 24hrs frm 22Nd of jully.
                                  so kindly bplz solve my problem&return my money back soon.
                                  My complain 4 my airtel prepaid conection of [protected], i complain manny times 2 there customer num but thy allways says excuses and also dont talk proparly, they wrong languages, they never reply proparly&allways gaving time &time, they will not solving problem.
                                  They diduct my 142 RS unnecesary &now thy gaving excuses&timing wait 4 24hrs frm 22Nd of jully.
                                  so kindly bplz solve my problem&return my money back soon.

                                  Airtel Broadband — Airtel worst customer care

                                  I think airtel got plenty of customers so that forgot to care about customers For the mistake of airtel and customer carelessness of airtel I’m suffering.

                                  3 months back I had submitted written request for my broadband relocation and address change in personal to airtel executives at adyar, Relocation done but the latest address not reflected in bill, for that continuously I raised lot more complaints but no use, finally I made call on 10 Jul 09 and explained everything but the customer care executive said that walk down to airtel show room again and submit written request again but I explained that ‘mistake is your side why should I suffer finally I requested him to transfer the call to his manager ; he transferred the call to blind number and I was waiting more than 15 mins for response, but went in vain; immediately again I made the second call and explained what happened in my first call, that executive also ended my call with some rough reply without expecting my answer; I doubted about whether Airtel has customer care or not also I think airtel got plenty of customers so that forgot to care about customers. few days again I made a call and explained everything and demanded for a solution, but they connected to some body and said that she is manager, she said that solution provided and within two days it will be reflected, but everything was eyewash.
                                  Finally I lost the hope of airtel customer care.
                                  dear sir


                                  my name is tushar purohit i have miss my puk no
                                  i have been call in custamer care he say i can not help you
                                  so sir pls help me


                                  tushar purohit
                                  [protected]

                                  AirTel — Worst Customer Care Services

                                  I Have lost my mobile yesterday. I Have been to airtel outlet to block my sim. May be 12 in the noon or at 1 i have launched request to block my sim. The agent attending my call has said your sim is blocked and u can now reissue a sim.
                                  In the night near about 9pm when i tried my number i was shocked as it was ringing. In the morning when again reached to the outlet again i launched request to block my sim again the agent on phone said that it is blocked. I have asked him that how can i trust that it is blocked and no outgoing call has been made from that number in between this period. He said no is blocked and no calls has been made but i insisted that i want to see it in your system or u give me this in written. he said u can see it online in any of our outlet. as i was in lajpat nagar outlet i ask one of the executive to show me the details but he refused it very rudly. i told him that u can speak to ur senoir supervisor on phone as he is on hold he again refused.Now I went to the agent who was holding the line, the executive in the outlet came to me snatched the phone and disconnected it and said that our server is down so cant show.
                                  Now this is rediculles
                                  After some time when i reached to Krishana nagar Lalquater, delhi-51 outlet again i was misbehaved. See the height when i am telling my problem to the guy in the outlet (Manish was his name) he said "Ki ja to ja ke vodafone ka connection lelo". Again that guy misbehaved he was rude totally mannersless.

                                  For me its unfortunate to be airtel user.


                                  I wanted to ask or sugesst that is this is what airtel is called coustemer service?

                                  I am definatly not going leave this issue will soon moving to consumer court.
                                  COMPLAINT LETTER
                                  Last month 17.09.2009
                                  I applyed airtel broad band new connection .i payed deposit RS-1000/- FORM-SEF NO.CH910274
                                  That day your person told me connection you will get within 10 to 15 day.
                                  After 15 day your person telling me right now your area connections all full, if any one line cancelled than after we will give connection to you your person telling to me,
                                  I have already cancelled my new connection so refund my cash Rs.1000/-
                                  AS SOON AS POSSIBLE .now i have BSNL connection.
                                  thank you
                                  My home address
                                  #159, 7th block west mugappair
                                  chennai-600 037
                                  contact-[protected]
                                  land line[protected]

                                  AirTel — Airtel Services and Customer Care

                                  To Airtel Management (Hyderabad/India whomver it may concern),

                                  Incident Reference Number: F[protected]

                                  I have been a customer of Airtel from 2007 and I posses two cell numbers and one internet connection from Airtel. I was in US and I returned to India on Monday 2nd November '09. I paid all the bills in time till now in and even I was in US, hoping that when I will land in India , I can avail the Airtel service.

                                  Monday:

                                  Immediately after I land, I tried to call my family and I saw my service has been barred for one cell number - the one I was carrying with me though I have a credit balance of more than 2000 INR in my account. I called customer care to know the reason for which my services were barred. I spoke to a customer rep and she told that I needed to submit some documents to them. Submission of the documents has been made a mandate by the Indian Government in some audit. I asked her how Airtel tried to inform me that I needed to submit these documents. She said that Airtel has sent an SMS to me at end of November. I asked the rep to escalate the call to her manager and I spoke to a lady called Lakshmi/Vijay Lakshmi. I was utterly surprised after speaking to her. I asked her:

                                  Did Airtel check whether I received the SMS or not? She said no. OK I can assume that Airtel does not have that much o[censored]pdated technology to check that may be?!
                                  Airtel sends me junk and promotional postal mails and emails, so why could not Airtel send me a mail this time with real important information. She could not answer.
                                  I asked her that I had another number with Airtel. Why could not they call at that number? She was unable to find my other number, though I get bills for both the numbers together!
                                  If Airtel does not have necessary documents for which they can stop providing services, how was it possible that Airtel needed documents for one number and not the other one which I have - why was the service stopped for only one number and not the other one? She could not answer.
                                  While she told that Airtel did not have to do anything and the government department itself has barred the number (I never believed this), I asked her to give the name of the government department and she told that she cannot give that number to me.
                                  Though I heard an apology for each and every question I asked, I did not hear any plan to resolve this situation. So I asked her to escalate further from whom I can really get a resolution, and she said that her manager is going to call me back within 9:30 AM. In spite of the jet lag, I waited till 3:00 PM to get a call, but never received one. OK, so I understand Airtel operates more like a government office than a private office.

                                  Tuesday:

                                  I called 121 again and I asked for Lakshmi. This lady was unavailable at that point of time. I asked for any responsible person with whom I could talk to. The call was escalated as usual. Now I was speaking to a person called Rajkumar and his number is [protected]. I repeated the story and he told me that he will enquire with the necessary Airtel department and will get back to me. When he called me back (at least he had the courtesy to give a call back), he said that the service will be reactivated within 2 hours. It was noon by that time and I asked specifically whether the issue will be resolved within 2:00 PM or not. He assured that it will be. He requested me to submit the documents within Tuesday or Wednesday.

                                  Wednesday:

                                  My cell phone is still inactive. Since I did not have my address proof ready and I needed to get that from my HR department of my organization (I am not from Hyderabad and do not have any other address proof), I asked the pick up person to come on Wednesday. I handed over all documents asked for - passport copy, photo and HR declaration of address proof to the pickup person. I signed in a form also. Believe me; the form required the same information which Airtel already has. All information in the form has been submitted with the same documents to Airtel every time I took a number/bought a cell service from Airtel.

                                  Thursday:

                                  My cell phone is still inactive. I called Rajkumar, and he did not pickup the phone. I am sure he deliberately refused to talk as I got his phone busy for at least 5 times and the phone kept on ringing for at least 4 times. I called 121 again. This time I talked to a rep whom I requested to escalate immediately. The call got escalated to a lady named G Kranti. I repeated the same old story and wanted a timeline as I have submitted all documents. She was unable to give a timeline and said that it depends on the backend department and she will not be able to help me out here!!! Also in the incident history that Airtel maintains, Rajkumar did not write anything about activation within Tuesday 2:00 PM!!!

                                  I got a call back from the pickup person and he needed my Landlord's name. So I assume the documents really did not reach the so called "backend department"!

                                  I really wanted to know:

                                  Most importantly: WHEN CAN I GET MY SERVICE REACTIVATED? A day, a week, a month, a year, a decade ... when?
                                  Is it my fault that in spite of submitting all information to Airtel before, still I need to resubmit?
                                  Why one of the number was barred and the other was not. So am I to assume the other number will also be barred in near future and I need to go through all this again?
                                  Please let me know as I NEED my cell phone to work properly. Incident Refrence Number: F[protected].

                                  Best
                                  An aggravated Airtel customer
                                  my complain is i have mobile office connection plane 401 monthly but i can suffered surfing charge since one week .i am complain at customer care 121 but not solved my problem with disconnect the phone.i have 25 rs balance surfing minus 24.9 rs after i recharged 20 rs in 16 rs minus in balance.that 16 rs is return to me and 2.7rs is also return me but 24.9 rs is not returned to me. i am called as supervisior avanimadam my req.no is[protected] not solved my problem. please sir i request to you solved my probelem as soon as possible
                                  my mo no [protected]

                                  Airtel — Customer Service - World's Worst

                                  I have called to register several complaints at airtel and everytime i get a sms from them within 10 days saying "Trust your issue number ******** has ben resolved. If not, please contact 121". It is comic, because then i have to call and log another complaint that the previous issue has not been resolved. There have been only two issues, and they have not been solved for many months. Every new occurance results in a new complaint with a timeframe of atleast one week. That is how they postpone things. The last time i spoke to a supervisor, he "swore" on his mom to assure me that my problem would be resolved this time. He even promised a follow-up. But Airtel didnot fail to deviate from thier policy of fooling consumers and likewise i got an sms saying bla bla bla. i had to callback and register another complaint. Can some english reading people at Airtel look into complaint number 25622806? i believe this complaint has a summary of all my other complaints. else you will have to dig into each one of them. Complaint number 26371986 is about complaint number 25622806 not being resolved. I running out of words. Airtel can make this happen to you as well.
                                  I strongly agree to Sudhir. Though the coverage is better the customer service is the worst part. I use the airtel mobile, broadband, & DTH and when it comes to customer care, its the WORST of its WORST. The email team is even worst. It really makes me wonder in which college these guys would have studied that they respond so stupid and iirelevant to the query. And needless to say a call back in 24 hrs is never a call back in your life time from airtel.

                                  Alarmingly did you have a call back from Airtel, I m sorry its either a payment outstanding from ur end, else please wake up...

                                  Airtel — no customer support and worst service

                                  airtel reducing prepaid account balance unnecessarily... no customer support... very very worst service

                                  Airtel / Broadband — worst customer service

                                  if some 1 could help it pls be...

                                  its been a week Ive ordered airtel for new connection,the guy from airtel told me it would take a max of 2-3 days to get the connection..and Ive already had all the resources,wifi router,feasible airtel line to neighboring homes,if he would have said me its going 2 take a while.. no prob, i would have thought to pay when its ready.he's got my license id,rental agreement,and a sum of rs/-1400(impatient 399 plan).really am impatient now,and till now i haven't got my connection..is airtel focusing only on money or customer satisfaction,am working in a studio and i download tons of presets for ae. so i desperately need an broadband conn..,data card is not my choice..if this is not airtel's fault but that guys.. why would they spoil their name by recruiting such ppl.there's no proper response when i call him,what choice do i have..

                                  my CUSTOMER ENROLLMENT FORM no: 1157735,i think I'll sue airtel if they could do anything abt it in a week..
                                  and there's no feasible bsnl connection here, its only sh** i get here..
                                  my mob..[protected](airtel suc****)
                                  thank u!!

                                  Airtel Broadband — Poor/Worst customer service

                                  I have been using airtel broadband since 4 years with number[protected].Recently i have requested my residence and raised a request regarding shifting of connection on 04/09/11 and i have been told it will be soon,when i called back the customer care on 07/09/11 they said it will be done in 10 working days.Then i opted for cancellation of my connection and the request was raised on 09/09/11,later i got a call from customer care from chennai and bangalore and modified my plan and made request for continuation of service and i accepted the same.Again when i persistently calling the customer service fir the transfer of my connection they took a fresh request and informed me that it will be done on10/09/11 by 7pm.When i called back the customer service on 10/09/11 in the evening they again informed me that connection cancellation request is in process and they cannot transfer the connection i requested to cancel completely.On 11/09/11 again i received a call stating the transfer of my connection then i told them that i have been misleaded by the customer care people and i completely opted for the cancellation.Now i have been not using my connection since 05/09/11 and i received a bill for the month.When i called the customer care they told that my cancellation request has been taken on 09/09/11 and still they have not closed which is really embrassing i have been calling the customer care and still my cancellation request has not been done and i have been charged for the same.I am really dissatisfied by the way AIRTEl is treating their valuable customers.KIndly do the needful in this regard
                                  PLEASE DEACTIVATE DND MY AIRTEL MOB. NO. [protected] Argent Thanks
                                  PLEASE DEACTIVATE DND MY AIRTEL MOB. NO. [protected] Argent Thanks
                                  PLEASE DEACTIVATE DND MY AIRTEL MOB. NO. [protected] Argent Thanks
                                  PLEASE DEACTIVATE DND MY AIRTEL MOB. NO. [protected] Argent Thanks
                                  PLEASE DEACTIVATE DND MY AIRTEL MOB. NO. [protected] Argent Thanks

                                  AirTel — Airtel Broadband - worst customer service

                                  Hi ,
                                  Hoping I will get some guidance to get rid of the mental torture I am going through because of poor service from AIRTEL

                                  Mainly two concerns

                                  1. Cancellation request

                                  In first week of October I raised a cancellation request for my AIRTEL BROADBAND (#[protected]

                                  They took my complaint ( reference number 5407594), one customer service agent called me and said they will keep in safe custody
                                  for 2 months and I can go back to them when ever I want. when I came to know that 'safe custody' means some monthly charges
                                  I refused that offer and asked them to terminate the connection immediately (Ref #6042708)

                                  They said connection would be cancelled with in 7 days and there won't be any charges from the day I registered a cancellation request
                                  I have not used internet / landline service from the same day

                                  on 06-Nov they sent me a new bill for the period (05 Oct - 04 Nov) for an amount 1100 rs.

                                  Why should I make this payment when I have not used their services?

                                  2. Second concern is regarding non updation of online payment.

                                  on 25-Sep I made an online payment of 1300 rs to AIRTEL using my internet banking
                                  The BIL no given by my bank for that transaction is[protected]. Amount is deducted from my bank account.

                                  AIRTEL said they dint receive the amount so I raised a complaint with them (ref 5718584) to track my online payment
                                  I sent them my bank statement and bill no. which shows that the payment has been made to AIRTEL on 25-Sep

                                  For nearly 40 days they kept on saying that they are 'working on my request on Priority'

                                  Suddenly from 31-Oct their COLLECTIONS department started calling me for 1300 payment !!
                                  and they started sending reminders to my mobile also !

                                  I am mentally tortured by their continuos calls and messages asking for the payment when I myself am chasing their customer service to look in to the non updation of my payment

                                  ADDING TO this poor cordination between thier customer service and colections department , their BILLS department sent me a
                                  new bill saying I have not paid 1300 payment so I am charged a late fee of 100 rs !!
                                  also they said I should pay latest month's 1100 bill (When I already cancelled the connection)

                                  so my new bill says I need to pay 1300 + 100 late fee + 1100 (latest month in which I have NOT used their service) !!!


                                  I really need help to address this issue, I am literally going crazy by their futile emails , reminder messages and collection calls


                                  Please advise

                                  Thank you

                                  Bhavani

                                  Airtel — network Collapsed

                                  I have an Airtel prepaid (Communication) connection. here network of Airtel from yesterday is collapsed. we are not getting calls, cant call to others, What is problem?

                                  Airtel Broadband — Airtel Broadband Worst Service

                                  Hi

                                  Am Karthik. i applied Airtel broadbrand on Saturday(Mar 10, 2012), Executive told me that i will get connection on Tue (Mar 13, 2012), because the bad service. they didnt gave the connection. Am keep on making the calls to that Executive even to his manager. no one didnt pickup the call. if they pickup the call also they said they will send the guys to give connection today but they wont. Still now no cennection March 19,2012. Any one please guide me what the steps i need to take. did i can go to consumer court or i just simply cancel the order
                                  Namaste Mr. Datla,

                                  Further to our discussion dated 20 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                  Regards
                                  Rakesh Ranga
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Namaste Mr. Datla,

                                  We would like to inform you that your concern listed 20 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    V
                                    varunvv111
                                    from Bengaluru, Karnataka
                                    Mar 20, 2013
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                                    Address: Bangalore, Karnataka

                                    Hi Team,

                                    I would like to bring to your notice about the harassment calls and mails that Airtel Postpaid Connection/Legal team has been making.

                                    I had a airtel postpaid connection: +[protected] and had cleared all dues and closed the connection on 22 December 2012 and have a mail from CorporateCustomer.[protected]@in.airtel.com stating that the mobile number is deactivated and closed the connection.

                                    For the past 3 months now, calls and mails have been pouring in, not only to me but also to my friends ( dont know how they get the numbers, I think they are tapping my calls - this is illegal and any advocates here please note that according to section 5 of Indian Telegraph Act 1885. Rule 419 and 419A and Rule 428 of the India telegraphic rules, no person without the sanction of the telegraph authority, use any telephone or cause or suffer it to be used, purposes other than the establishment of local or trunk calls) and they tell they are from Courier service and get my address and harass me.

                                    This has to stop. I have proof that we have closed the connection. I have a family and its affecting us badly. Please do something to stop this.

                                    The amount they say that is pending is only Rs. 2400 and they say they are filing a legal case against me whereas am the victim here.

                                    Thanks

                                    Airtel — Legal Harrassment

                                    I had an Airtel internet connection. As I was not using it much I changed my plan from unlimited plan to 350 per month plan. They overcharged to the access of 4500 rupees in a bill. I was shocked. I was rarely using my internet connection. Moreover previously the bill never exceed 1500 rupees even if I used it a lot. Now average use was not even half hour a day.

                                    I pointed the mistake to the company but it was not solved. Company error or misuse by some of its employees was not mended. They kept calling and demanding the money.

                                    I reminded the mistake made by them in billing. But they didn't do anything. And they handed over my case to one of their legal hooligans, most of whom are their to show their might and harrass customers so that customers pay up to their illegal demands.

                                    Most of customers pay due to fear as they are unable to face legal might of Airtel. It is bad and criminal act. Court must take it seriously and penalize the company heavily as well to the legal shops engaged by it.

                                    Anandrahi
                                    Namaste Varun,

                                    We would request you to kindly share your alternate contact number to help us assist you.

                                    Regards
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Namaste Varun,

                                    This is to inform you that your concern listed 20 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Rakesh Ranga
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
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                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Namaste Varun,

                                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      R
                                      Rahul K S
                                      from Pune, Maharashtra
                                      Mar 20, 2013
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                                      Address: Ernakulam, Kerala

                                      Hi,

                                      I am very sad saying this the airtel people showing to me. I changed to airtel postpaid on october 25th 2012. I paid all the bills till date without any dues. Now I want to change to their prepaid. I approached their customer relationships center. They are saying that if I switch to prepaid, my sim will be deactivated for 3 days. How can that possible? Why do the airtel do this? Is that according to the rule? I dont have any other connections so if my sim is deactivated, I wont be able to contact anyone for 3 days.

                                      Please help me in fixing this issue asap
                                      Namaste Rahul,

                                      This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                                      We assure you that we are committed to resolving the issue to your satisfaction

                                      Regards
                                      Sandeep Kumar
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Namaste Rahul,

                                      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                      We assure you that we are committed to resolving the issue to your satisfaction.

                                      Regards
                                      Deepak Mohod
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        R
                                        Ravi Kumar
                                        from Nellore, Andhra Pradesh
                                        Mar 19, 2013
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                                        hi i m ganesh using airtel bearing number [protected]. they had deducted 77 frm my account with out my notification and not responding me properly. also i was unable to connect to customer care from then.. so please look into this matter
                                        Namaste Ganesh,

                                        This is to inform you that your concern listed on 19 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                        Regards
                                        Saurav Ahlawat
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Namaste Ganesh,

                                        We would like to inform you that your concern listed 19 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                        Regards
                                        Deepak Mohod
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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